LEXISNEXIS

2018-06-25

San Antonio, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Personal information incorrect
Company Response: Closed with explanation

Timely Response

2018-06-22

Kendall, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Complaint: Inaccurate bankruptcy information is reporting on my credit file. Please see the attached document.
Company Response: Closed with explanation

Timely Response

2018-06-21

Newnan, GA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Was not notified of investigation status or results
Complaint: I have reached out via certified mail to LexisNexis on XX/XX/XXXX and XX/XX/XXXX to dispute that the Bankruptcy Courts for Georgia do not report bankruptcies to credit reporting agencies. I provided a letter from the United States Bankruptcy Court Northern District of Georgia stating this fact. I have requested that this information be removed from the LexisNexis report that has a bankruptcy showing. I have not receive any response to either of the letters after giving LexisNexis 30 days to investigate after sending each letter. If need, I can provide copies of the letters I sent to LexisNexis, the delivery confirmation of the certified letters and a copy of the letter from the United States Bankruptcy Court stating that they do not report bankruptcies to the credit bureaus.
Company Response: Closed with explanation

Timely Response

2018-06-20

Centerville Branch, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-20

N Valley Stream, NY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-18

TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Complaint: I requested my public records be suppressed from reporting through Lexis Nexis and was granted my request on XX/XX/XXXX who reports to all 3 major bureaus. in XX/XX/XXXX I filed bankruptcy and noticed it was reported to all 3 credit bureaus 4 months after I was approved to have them suppressed from reporting. I have spoken with them on several occasions and they have been giving me no answers to how this could have happened.
Company Response: Closed with explanation

Timely Response

2018-06-18

FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information is incorrect
Complaint: The following records are have been recorded and disseminated wrongfully. LexisNexis failed to dispute XXXX XXXX 's information which is incorrect and incomplete. The company continues to collect and disseminate ambiguous and questionable information that is designed to discriminate and deny consumer coverage as deceptive business practice. As such it should be investigated for the legitimacy and ethics of its services as it is only benefiting corporations and not fairly services consumers. As stated previously road side assistance which is part of the policy benefit is NOT related to driving and is NOT considered a claim and is NOT relevant to the driving record just as XX/XX/XXXX ( Catastrophic ) due to natural disasters such as IRMA. Are impacts from natural disasters supposed to penalize consumers? XX/XX/XXXXclaim has been updated as NOT at fault. This is not correctly recorded. XX/XX/XXXX ( Towing/Labor ) - Valid claim, accurately reported and should not be removed. XX/XX/XXXX ( Towing/Labor ) - Valid claim, accurately reported and should not be removed. XX/XX/XXXX ( Catastrophic ) Valid claim, accurately reported and should not be removed. XX/XX/XXXX ( Towing/Labor ) - Valid claim, accurately reported and should not be removed.
Company Response: Closed with explanation

Timely Response

2018-06-16

AR

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information belongs to someone else
Complaint: On XX/XX/XXXX, I reported a hit and run to the XXXX XXXX ( XXXX ), policy number. The accident occurred while my car was parked at the trailhead in XXXX XXXX, OR. I was not present this, the accident was ruled at no fault to me. On XX/XX/XXXX, I contacted XXXX XXXX for an auto insurance quote. XXXX XXXX provide a quote based on what they claim is a listing on Lexis Nexus of an at fault accident occurring on XX/XX/XXXX. I contacted the XXXX XXXX XXXX demanding to know why the accident was reported as my fault. Supervisor XXXX stated Lexis Nexus is misreporting as I have no at fault accidents in my driving history. Not only is Lexus Nexus misreporting the accident, they list over a dozen aka fir ne and an address of XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX. I have never used aka or this address. I contacted my creditors and none have reported this address. Lexis Nexus is allegedly committing fraud. I was a victim of identity theft. I was arrested for this woman 's warrant as she used my driver 's license during an arrest which merged our data. Fingerprints were compared an I was released on the warrant as mistaken identity. Lexis Nexus has dozens of arrests that do not belong to me. XXXX, XXXX, XXXX. They report 22 aliases which are not mine. 85 % respectively, of their profile regarding my life is alleged fraud. I have sent dozens of letters to Lexis Nexus demanding correction of the false data, to no avail.
Company Response: Closed with explanation

Timely Response

2018-06-15

Houston, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-12

Washington, DC

Problem with a company's investigation into an existing issue

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Investigation took more than 30 days
Complaint: In XX/XX/XXXX - or XX/XX/XXXX I called to my Auto Insurance company XXXX and requested MVR or Consumer Motor Vehicle Report. Why I asked it? because XXXX agent told to me that in order for me to reduce my Premiums for Auto INsurance, I can attend and complete a Defense Driving ccourse online. I wanted to complete DDC online, but it asked me for Violation Number. I called to XXXX, XXXX and asked where is my MVR? ( Formally XXXX mailed to me MVR on my request. But in XX/XX/XXXX they, the XXXX told to me : I have to go to this website : XXXX and it is a LEXIS NEXIS website. And when I submit my request, and all the information : Social Security Number, Drivers License number etc, they will mail it to me, So i did. I went to XXXX, I entered my SSAN. I entered my Driving License of driver of Washington District of Columbia. ANd I started to wait. XX/XX/XXXX. nothing happened. I contacted XXXX again. I asked : I have problems to receive my report. XXXX agent told me to go back to XXXX and submit a new request. So i did. This time I copied the Case Number what was given to me : XXXX XXXX. My Drivers License # District of Columbia XXXX. I called to this number of LEXIS NEXIS : XXXX. This URL link XXXX and tel # was given to me by XXXX on XX/XX/XXXX. Again I wait. No nothing. I need to complete my Defense Driving course, in order to reduce Premiums for XXXX but they are in no rush. Finally on XX/XX/XXXX I called to LEXIS NEXIS at XXXX XXXX. I spoke with an agent clerk XXXX, who was very patient and nice to me. The Phone I called is XXXX. XXXX could not find my case XXXX # XXXX. XXXX asked me for email address and SSAn and Driving license all over again. I really dont remember if XXXX solicited my SSAN, because I was very upset. But I wrote down now, in third time, that she solicited Driving License. After XXXX solicited DC DL # XXXX, she told to me that yes, she sees that I requested online my MVR, my MVR Consumer report. That it was in the process of mailing to me and I will recieve it in 10 days maximum. ( Starting from which day? XX/XX/XXXX? XX/XX/XXXX? XX/XX/XXXX? ) XXXX told to me that XXXX is not a Lexis Nexis website. I told to XXXX, that XXXX gave to me this URL address and told to me to submit my request to obtain my Motor Vehicle Rep from the XXXX website, or LEXIS NEXIS website. ( One of the LEXIS NEXIS websites ). I need my MVR in order to complete " Defense Driving Course '', to reduce Premiums. XXXX said : no it is wrong. It is not OUR ( Lexis Nexis ) website. XXXX gave to me her ID # XXXX, The time was XXXX XXXX of XX/XX/XXXX. After I gave to XXXX again my confidential private information, she found me. She said that yes we have MVR for you. ( Thus the website XXXX was and is a Lexis nexis website? ) XXXX said that on XX/XX/XXXX LEXIS NEXIS prepared for me the following MVR : # XXXX # XXXX # XXXX # XXXX # XXXX Driving HIstory : # XXXX # XXXX My Motor vehicle Report is XXXX My Claim MVR is XXXX XXXX XXXX. She said that My Consumer ID is XXXX XXXX XXXX. That I must receive my MVR after one week or ten days from now. XXXX Today on XX/XX/XXXX, I received a letter from Lexis Nexis. The letter says that they can not mail to me my report, MVR, because they dont have information. ( Bellow is a copy of their letter from the LEXIS NEXIS. ) I called right away today to XXXX at aprx XXXX XXXX to their number. Spoke with XXXX who said that they dont give their ID number. ( to upset consumers ) I hung up. I called again and spoke with XXXX ID # XXXX. XXXX said that she can not find me and my MVR under the Case number and my consumer ID number. The Consumer ID number is XXXX XXXX XXXX. Again she said that she need to solicit all my confidential information in order to start search for my case and even though that I gave to her my consumer ID from their ( LEXIS NEXIS ) email to me today. I could not speak no more, I was just overwhelmed ... I called to XXXX and spoke with XXXX. XXXX 's ID is XXXX. He said that XXXX can not mail to me MVR from LEXIS NEXIS. That it is against the law. I told to him : but before in XX/XX/XXXX-XX/XX/XXXX XXXX mailed to me my MVR by LEXIS NEXIS. ANd it was not against the law! He said not this time. I told to him I am so frastrated and upset how it is happening and that I am loosing money! That without my Motor Vehicle Report or MVR, I can not complete Defense Driving course. I can not remove violation. And I can not save money on Premiums and on Driving report and that I will submit my complaint about how it is happening. LEXIS NEXIS pulling my leg and solicit information about me but refuse to give me my MVR!!! I am loosing money .I asked to speak with Supervisor of XXXX . XXXX scheduled me to talk with manager, as he said to me, I dont know if it will happened. And I am doing so in hope that maybe someone will mail to me my Consumer Motor vehicle Report? They solicited my information by providing to me hope that they will mail it to me 3 times now!!! nothing happened yet!!! The Auto Insurance co told to me that they increased my premiums because of MVR report. But I can not obtain this report. look what is happening!!! It is already one moneth ( 30 days ) and 10 days or 40 days and today 's email from LEXIS NEXIS was a " XXXX '' which made me to write my complaint to you about what is happening and aks you please to help me to get my MVR to go to Defense Driving Course. This is a letter which I received today from the LEXIS NEXIS about my MVR. CONSUMER ID # XXXX XXXX XXXX [ Incident : XXXX ] Tue, XX/XX/XXXX XXXX XXXX LexisNexis Consumer Support ( XXXX ) To : you Details Image Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. Thank you for allowing us to be of service to you. To update your question with additional information, click here CONSUMER ID # XXXX XXXX XXXX Response By Email ( XXXX ) ( XX/XX/XXXX XXXX XXXX ) Dear XXXX XXXX, Thank you for contacting LexisNexis. Your comments and questions are very important to us. We have received your request a copy of your MVR report. However, we are unable to verify your record based on the information provided. You are welcome to provide us with more information by replying to this email or giving us a call at ( XXXX ) XXXX. We need the following information to verify your identity and to check whether any reports are available : Your social security number Drivers license number ( including state of issuance ) Date of birth Current mailing address and prior mailing address if you have been at your current residence less than two years. If any additional assistance is required, please feel free to contact us again. LexisNexis Consumer Center Question Reference # XXXX Date Created : XX/XX/XXXX XXXX XXXX Date Last Updated : XX/XX/XXXX XXXX XXXX Status : SolvedXXXX XXXX
Company Response: Closed with explanation

Timely Response

2018-06-11

Elyria, OH

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: Lexis Nexis XXXX XXXX XXXXXXXX XXXX, GA XXXX RE : Social Security Number : ********** To Whom It May Concern : In your letter dated XX/XX/2018, page 2 you acknowledge that under the FCRA that I have the right to request a description of the procedure used to determine the accuracy and completeness of disputed information. I am requesting the exact method of verification used considering Bankruptcy Rule 9037 ( a ). REDACTED FILINGS. Unless the court orders otherwise, in an electronic or paper filing made with the court that contains an individual 's social-security number, taxpayer identification number, or birth date, the name of an individual, other than the debtor, known to be and identified as a minor, or a financial-account number, a party or nonparty making the filing may include only : ( 1 ) the last four digits of the social-security number and taxpayer-identification number ; ( 2 ) the year of the individual 's birth ; ( 3 ) the minor 's initials ; and ( 4 ) the last four digits of the financial-account number. Please note : You may not surmise that just because a name, partial address, partial account number, partial SS number, generation ( Jr., Sr. ), and or the 2nd or 3rd generation etc. is accurate. Therefore, based upon Bankruptcy rule 9037a above, the information many not be verified based upon assumptions. Failure to respond satisfactorily with a deletion from your records within 30 days of receipt of this certified letter may result in a small claims action against your company, seeking {$1000.00} per violation for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violations of the Fair Credit Reporting Act My contact information is as follows : Please be aware that dependent upon your response, I may be detailing any potential issues with your company via an online public press release, including documentation of any potential small claims action.
Company Response: Closed with explanation

Timely Response

2018-06-11

Santa Ana, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Personal information incorrect
Complaint: Hello, me and my Wife requested o copy of our report from XXXX XXXX XXXX. On every single spot where should be our birth dates on our report it says XXXX which is incorrect. We tried to contact Them so They may correct the birth dates on our reports but They told us to contact You. All other credit report companies has same issue with our birthdates. Seems like everyone is missing the correct ones. Please help. Thank You!
Company Response: Closed with explanation

Timely Response

2018-06-10

Lawrenceville, GA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2018-06-10

Aurora, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-10

Chicago, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-10

Georgetown, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-10

Georgetown, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Chicago, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Bolen Town, SC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Chicago, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Grand View, ID

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Complaint: Timeline of events : XX/XX/XXXX Pulled credit report, Bankruptcy listed.XX/XX/XXXX Sent letter to BK Court verifying reporting to CB. XX/XX/XXXX Called Lexis Nexis to remove, they " verified '' bankruptcy. XX/XX/XXXX Received letter from BK Court. XX/XX/XXXX Pulled credit report, still listed. XX/XX/XXXX Sent letter to Lexis Nexis certified asking to verify. XX/XX/XXXX Letter was delivered and signed for. XX/XX/XXXX Received a response Lexis Nexis " verified '' bankruptcy. XX/XX/XXXX Pulled credit report, still listed. XX/XX/XXXX Sent 2nd letter to Lexis Nexis with letter from BK Court to verify 2nd time. XX/XX/XXXX Letter was delivered and signed for. XX/XX/XXXX Received a response Lexis Nexis " verified '' bankruptcy again.
Company Response: Closed with explanation

Timely Response

2018-06-09

Cedar Rapids, IA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Chicago, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Chicago, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2018-06-09

Chicago, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Company Response: Closed with explanation

Timely Response