JPMORGAN CHASE CO.
Consumer Complaints
There are over 65161 complaints on file for JPMORGAN CHASE CO.. Dated between 2019-12-11 and 2011-12-01.
Complaints Page 110
2019-07-30
Tacoma, WA
Managing an account
Checking or savings account: Other banking product or service
Banking errors
Company Response: Closed with explanation
2019-07-30
NC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: This items is included in my chapter XXXX bankruptcy filing
Company Response: Closed with explanation
2019-07-30
Kingstree, SC
Struggling to pay your loan
Vehicle loan or lease: Loan
Lender trying to repossess or disable the vehicle
Complaint: In XX/XX/2019 my vehicle was repossessed by Chase bank. I offered to pay restitution but they took the vehicle. I attempted to contact someone to speak with me EVERYDAY for 2 weeks, even contacting the main offices in NYC. No one would help. They stated that I had been 5 months behind. I knew for sure I was not. No one would work with me despite the fact that for almost 20 years I had car loans with them and had NEVER been late on payments. After two weeks of begging, pleading, and offering partial payment, Chase remained cold and inhuman. They would repeatedly put me on hold and leave me there until I hung up. They talk to me like I wasn't a human being. They wouldn't work with me they wouldn't do anything to help. They would not release the vehicle without full loan payoff. I had to basically sell everything in order to get my car before they threatened to sell it. After I got my car back, paying IN FULL the rest of the loan, I found the letter in which they gave me a grace period of 2 months to pay on my loan. During the conversations with the bank, they vehemently denied ever granting this. The loan was actually less than 60 days late payments. The pain and suffering caused was immense and the car legally should never have been repossessed. I was thoroughly disgusted with their lack of customer service. This was nothing short of inhuman behavior and complete big bank mentality.
Company Response: Closed with explanation
2019-07-30
Grand View, ID
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Complaint: Please see attached documentation pertinent to the dispute with the bank regarding the credit card. I must add that besides not disputing the transaction ; the bank also negatively reported the charge to my credit report.
Company Response: Closed with explanation
2019-07-30
Nucla, CO
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-07-30
Falcon, CO
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-07-30
Coral Springs, FL
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with non-monetary relief
2019-07-30
Santa Ana, CA
Trouble during payment process
Mortgage: Conventional home mortgage
Complaint: XX/XX/2019 : Called Chase customer service line and complained that I keep getting a NSF charge on my account and would like it removed. They said that they have no proof that I paid that amount which is {$820.00}. I told them that I have proof of my payment, they then told me that I had written a bad check to them XX/XX/2019 in the amount of {$740.00}, which I did not. I would not normally seek action on something so trivial, but this has been going on every month now since XXXX. I'm sure that I'm not the only one being wrongly charged by Chase. Can you please look into this for me?
Company Response: Closed with explanation
2019-07-30
Portland, OR
Managing an account
Checking or savings account: Checking account
Cashing a check
Company Response: Closed with monetary relief
2019-07-30
Bartlett, IL
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: Closed with explanation
2019-07-30
Ann Arbor, MI
Managing an account
Checking or savings account: Other banking product or service
Funds not handled or disbursed as instructed
Company Response: Closed with explanation
2019-07-30
Las Vegas, NV
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-07-30
Macungie, PA
Managing an account
Checking or savings account: Checking account
Banking errors
Company Response: Closed with monetary relief
2019-07-30
Baton Rouge, LA
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-07-30
Old Round Rock, TX
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Closed with monetary relief
2019-07-30
Fort Worth, TX
Struggling to pay your loan
Payday loan, title loan, or personal loan: Installment loan
Company Response: Closed with explanation
2019-07-30
Niantic, CT
Struggling to pay mortgage
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-07-30
Salton City, CA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with non-monetary relief
2019-07-30
Federal Way, WA
Trouble during payment process
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2019-07-30
Kihei, HI
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with monetary relief
2019-07-29
Chester, NY
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: Closed with explanation
2019-07-29
Eureka, CA
Opening an account
Checking or savings account: Other banking product or service
Unable to open an account
Company Response: Closed with explanation
2019-07-29
Houston, TX
Struggling to pay your loan
Vehicle loan or lease: Loan
Denied request to lower payments
Company Response: Closed with explanation
2019-07-29
Astoria, NY
Managing an account
Checking or savings account: Checking account
Cashing a check
Company Response: Closed with explanation
2019-07-29
Redding, CA
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: Closed with monetary relief