I.Q. DATA INTERNATIONAL, INC

2017-04-28

Bremen, GA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: Received multiple phone calls from IQ data international regarding a debt owed from an apartment complex. I have asked for verification of debt, as well as written documentation stating what I owe. Representative states that they have sent multiple letters to my address, which they have not because I have not received on single letter. Advised that I will not pay until the debt is validated and I receive information showing what it I owe as I feel the amount they are asking for is outrageous, and I am not clear exactly what I am being charged for. I refuse to pay for an unvalidated debt over the phone, as I am a victim of identity theft. I need written verification and validation. If this can not not be done in a timely matter, this item needs to be removed from my credit report.
Company Response: Company can't verify or dispute the facts in the complaint Closed with non-monetary relief

Timely Response

2017-04-26

TX

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: On XXXX / XXXX / 2017 @ XXXX I received a phone call from XXXX @ IQ Data International. My XXXX XXXX XXXX child was screaming in the background while XXXX was explaining the reason for his call. Once my child stopped screaming I told XXXX I d id n't hear anything he said. He stated by XXXX and hang up the call. I called back and the rep attempted to reconnect me with XXXX but he did n't answer. I was then transferred to XXXX who said she was the supervisor and would look into the call. I do n't believe anything will be done. I have asked XXXX on previous occasions not to call my phone number. I have asked that all communications be done by mail or email. I asked for the address to send over a cease and desist but XXXX refused to provide me with that information because I would n't verify my identity.
Company Response: Company believes complaint is the result of an isolated error Closed with explanation

Timely Response

2017-04-26

Houston, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: In XXXX I was issued a final bill and paid the balance of $ XXXX dollars in a money order to the complex within the 30 days as required. I then began to receive nonstop phone calls from a collection agency, XXXX XXXX XXXX, stating I owed them a balance. This was the same dollar amount and description as the unpaid balance left with the apartment complex. <P/>After going back and forth with XXXX XXXX at The XXXX at XXXX and XXXX XXXX with XXXX XXXX XXXX I was assured this would NOT be reported and it was an error on the apartments that was now under new management. ( Please see the attached email thread ). <P/>It is now over three months since I 've contacted and tried to resolve this issue, and unfortunately this matter has still not been resolved. This was posted on my credit report a week before The XXXX at XXXX forwarded me the email thread between them, XXXX XXXX XXXX and XXXX XXXX XXXX ( please see the attached email ), and it has still not yet been removed off my credit report. I 'm demanding this be taken care of, seeing that this was not my error. The balance was paid in full and I request an immediate removal of this debt off my credit report.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Timely Response

2017-04-25

Washington, DC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-04-25

Oxford, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I.Q. Data International is attempting to collect a debt that is not owned whatsoever. They purchased a fabricated debt from an old apartment that created charges because I took took them to court over fabricated electric bills. Initially they tried to collect the debt over 2 we eks after I moved but Georgia Law provides strict deadlines as to when a landlord can claim damage. They must do an exit walk through and send you ANY and ALL damages in writing within 5 business days of move out and by law I was supposed to be notified of inspection. The original creditor broke the law in failing to meet both requirements amongst other things. Additionally, in the State o f Georgia, it is illegal for the landlord to deduct damages for normal wear and tear. Se e 44-7-34 ( a ). Thus, carpet cleaning, wall painting and other like expenses can not be deducted from your security deposit if such resulted from normal wear and tear -- -they charged for this as well. I Q Data International sent a false verification of debt after I contacted them in writing, so for EACH CHARGE, 19 charges total, I requested, in writing, a VALIDATION of debt for every single charge and requested documentation to support each charge because I have photos and documents that dispute the claim. They initially listed this debt on my credit for almost {$8000.00}, it was mysteriously reduced by over {$4000.00} when I send them my initial dispute and the responded with a verification of a fake list of charges. I sent 19 VALIDATION, Not verification, request via certified mail, I paid almost {$140.00} to request validation and they tried to insult my intelligence by sending me another copy of their verification only changing the date. All of the charges are completely erroneous. They have not validated and have ignored all 19 requests.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2017-04-24

Oxford, GA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: IQ Data International, INC XXXX XXXX XXXX XXXX , WA XXXX ( XXXX ) XXXX Reported to my credit negatively last on XXXX / XXXX / XXXX . The alleged debt was originally for XXXX and now the debt is XXXX . I do not own this debt. This debt belong to my ex spouse that was in the military and discharged and labeled unable to XXXX due to XXXX . I had to sign the lease because I was over the age of XXXX and they needed to run a background check. I had NO income which was clearly marked on the application. I have requested the debt be removed from my credit report permanently and null and void. I do NOT own this debt. They have not removed this debt nor acknowledge the true ownership of this debt. I do not own a valid contract as a co-signer on this application or debt.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2017-04-24

Albuquerque, NM

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-04-21

FL

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Complaint: Repetitive phone calls from multiple phone numbers same company. Also rude and disrespectful over phone.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response

2017-04-20

Franklin, TN

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: Attempting to collect a debt for an apartment complex for an NSF check which was paid. All the rent for the entire lease was paid in full before I moved out. A year later, I receive a letter from the debt collector about the NSF. I sent documented information 3 weeks ago of all payments made and now they are asking me to send it again. They also advised me to email it and now they 're saying they did n't receive that either. Today when I called they said they are waiting for documentation from the apt complex regarding my dispute. Should n't they have received all the documentation they needed before charging me with an unpaid debt and placing that on my credit report. The initial letter was dated XXXX / XXXX / 17 ; it stated that I had 30 days to contact them or they would consider the debt valid. I contacted them and registered the dispute before those 30 days were up and sent them the information. Collection is listed as XXXX / XXXX / 17 on my credit report.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Disputed: No Timely Response

2017-04-20

TX

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: The Debt Collector called and stated that i owed over {$2000.00} for breaking an apartment lease early it should have been for only 2 months rent. They also keep adding more money to the debt and they are not even the original debtor.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2017-04-19

Lewisville, TX

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Complaint: This collection agency I. Q Data International is att empting to collect an alleged debt that I do not owe to them. They have also reported it to all three credit bureaus. I have never received a notice of my right to dispute. I have never signed a written contract or verbally agreed to pay any debt t o I.Q. Data International. The y also have not provided any information showing where I have agreed to pay them for the alleged debt. Furthermore they are illegally attempting to collect a debt from a resident of the state of Texas where it is illegal to do so if you have not obtained a surety bond and filed it with the Secretary of State according to Sectio n 392.101 of the Texas Finance Code.
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Disputed: No Timely Response

2017-04-18

E Wenatchee, WA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Disputed: No Timely Response

2017-04-17

Rancho Santa Margarita, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response

2017-04-17

Escondido, CA

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Used obscene/profane/abusive language
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response

2017-04-16

Berkeley Lake, GA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was discharged in bankruptcy
Complaint: IQ Data International is reporting an account on behalf of XXXX in XXXX Georgia that was discharged in my bankruptcy ( File # XXXX ) that was filed on XX/XX/XXXX and discharged on XX/XX/XXXX. I never received any correspondence from this company and noticed it listed on my XXXX credit report when I pulled my file on XX/XX/XXXX.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Disputed: No Timely Response

2017-04-15

Hinkley, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Company believes the complaint is the result of a misunderstanding Closed with non-monetary relief

Disputed: No Timely Response

2017-04-14

Bethlehem, NC

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Disputed: No Timely Response

2017-04-14

TX

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: The place where I lived before now says I owe them over {$5000.00}. This is after the fact that I had already received my security deposit back.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Disputed: No Timely Response

2017-04-13

Van Nuys, CA

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Used obscene/profane/abusive language
Complaint: I called to verify a debt that the debt collector can not validate. The attendant agreed with my findings and transferred me to the Operations Manager XXXX XXXX. XXXX did not even say hello, she immediately started yelling at me and threatening to update my account in requests that I did not make. When I asked her why she was being so rude and abusive she simply continued with the abuse. I asked to speak with her supervisor and she said he does not take calls and is never available to speak to. She said the call was recorded, so it would be very easy to hear the language and abuse that she treated me with.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Disputed: No Timely Response

2017-04-12

Everett, WA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: I was renting an apartment from XXXX over 2 years ago. And am now just seeing I have a XXXX dollar past due bill sent to the collection agency IQ Data int'l. My roommate at the time already paid what was due on the apartment after we moved out. And I am currently trying to track down proof of that transaction.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response

2017-04-11

Val Verde, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt was discharged in bankruptcy
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response

2017-04-10

Alpharetta, GA

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Used obscene/profane/abusive language
Company Response: Company believes complaint is the result of an isolated error Closed with explanation

Disputed: No Timely Response

2017-04-08

Glendale, AZ

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response

2017-04-07

San Jacinto, CA

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Indicated shouldn't respond to lawsuit
Complaint: I received 1 phone call stating to pay this debt. I advised them that I have Legal and Co-Legal Counsel representing me and gave them all My Lawyers information including phone number and address. The Apartment had flooded my entire unit and I slipped and fell. The Apartment responded and came 1 1/2 hours later approximately. Only to tell me " XXXX, Assistant Manager for the day ''. That the main line broke and they were going to ask a Plumber to come look. I asked to please turn of the water line and was told by XXXX, they could not affect the other apartments. XXXX walked through my apartment and I showed her video and pictures I was taking. And, I told her I slipped into this water and fell. She suggested I go after to the hospital. I told her I was. This issue was addressed poorly along. XXXX came back and saw the water was still flooding my apartment and walked me hand in hand outside to talk. She told me to contact XXXX in the a.m. and had a maintenance man bring a commercial fan to dry my apartment floor if I could life it later and move it around the entire apartment to dry out. The fan weighed so much I wouldnt do it and I was hurt and injured. Needless to say the commercial fan stayed where he left it. Smelling up my Apartment.even worse. Only moving what I was told by XXXX sewer water from the apartments surrounding me. I was told after weeks of no return calls, Manager being on Vacation, no Corporate numbers to be called. Not one person coming or offering to help clean, my apartment to write a letter to permanently leave my apartment due to this situation with the apartment admitting fault. And, that my medical bills and all treatment I receive would be refunded. I did just that. I hired an attorney because.I couldnt get The XXXX to.assist me. I knew I was living in a filthy and un-healthy environment in my apartment along with my Dogs. I wrote the letter, sent it as instructed to do by the Apartment Complex and absoultely no choice but to vacate a very unsafe livint condition without any continued assistance from anyone there at my apartment complex. I left in such disarray, saddened and very hurt physically by this injury with no help.and felt neglected when having no other choices given or worked out by the Apartment.Complex. It wasnt til XX/XX/XXXX that I received a call to collect from me and the tenant that was on the lease with me. He was NOT hurt nor there when this happened. He vacated as well. I do not understand after all that had taken place leaving me in a situation to fend for my self which could have been 100 % prevented, why this could be happening, with absoultely no regard to my situation and negligence of the Apartment Complex and now on top of everything attaching a {$5000.00} negative debt to my credit adding interest monthly and ruining my name and any chance in the future of getting approval at any Apartment, House, Credit Etc. for something that happened beyond my control and absoultely no assistance from The Apartment but to write a letter and email it. And, I did exactly what I was told. I sent the letter and confirmed it was sent and received. Please let me know how else to help my situation and take my good name back by having this item removed. I can be reached at XXXX XXXX Also, date of Accident is XX/XX/2016. I have all documents, letters, medical bills, hospital that I was seen at the same day of accident. Etc.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2017-04-06

Sharon Springs, KS

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Disputed: No Timely Response