Hunter Warfield, Inc

2018-02-22

Austin, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-21

Charlotte, NC

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Complaint: I never received documentation regarding this debt from Hunter Warfield. Upon noticing they were reporting on my credit report I called to ask to verify the account information. The collection agent verbally told me about charges that do not belong to me. After stating that the charges did not belong to me I requested the account information to be sent to me to verify the debt ( this was a verbal request ). I never received documentation I requested. I contacted a lawyer for assistance, my Lawyer sent out a letter disputing the charges with an offer that I provided in lieu of removal. The letter was sent XX/XX/2018. I have not received any information regarding this account to verify the false debt. I check my mail daily for this information. Although, I disputed the inaccurate information being reported on my credit report for a debt I do not owe, the company continues to report this on my credit reports which is against the law. I request immediate removal from my credit report for proving inaccurate information that is stopping me from gaining approval on credit applications.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-21

Phoenix, AZ

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: My name is XXXX XXXX. I resided in an apartment complex called XXXX XXXX in XXXX XXXX Arizona. Address is XXXX XXXX XXXX XXXX XXXX. XXXX, AZ XXXX. I rented from XX/XX/XXXX to XX/XX/XXXX in apartment XXXX and finished the lease. We did a walkout inspection with a management employee and he claimed there were red floor stains on the vinyl, which is not true. I have taken video and photographs with a newspaper for the date and time to prove it. The apartment management refuses to acknowledge this. I also sent letters requesting information about the charges, what company they hired to fix the floor, or when the work was done. When I approached management again, I asked for a receipt to prove the repairs they made, but they could not provide it and claimed they had no such receipt in their files to even prove they did the work on the floor. Also, before my family moved into the apartment, the floors were heavily scuffed, discolored, and damaged and we notated that with our move-in inspection. The apartment also did not notify me of their intent to send me notification of forwarding this claim to creditors. With counseling, I sent written letters to the apartment and even sent certified mail with no response. The mark on my credit is still on current reports. My wife also filed a complaint to consumer finance back in XX/XX/XXXX to look into this matter and was able to have this negative mark removed from her credit, but XXXX still has not taken it off mine. The debt collection service is called XXXX XXXX XXXX XXXX XXXX XXXX XXXX and the representative is XXXX XXXX.The dollar amount they are attempting to collect is {$120.00} and {$18.00} of that amount was interest unless the numbers changed recently.
Company Response: Closed with explanation

Timely Response

2018-02-21

Indianapolis, IN

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: There are 3 different accounts on all 3 credit bureau reports that are all incorrect. I have recently sent a dispute to XXXX and I'm waiting on results. When I looked at my XXXX report the accounts are present, but they did not show up when I tried to complete a dispute with XXXX. The problem I'm having is with XXXX. I attempted to dispute these same 3 accounts and I was told that because I have tried to dispute these years ago, I can not dispute them again. XXXX has not shown me any documentation that states these accounts are correct. What else can I do to have these accounts removed? I have no contract ( and never have had any ) with either of the companies. I am currently working with XXXX XXXX in which they have sent out several letters on my behalf only to get no response.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-21

Lyndora, PA

Threatened to contact someone or share information improperly

Debt collection: Other debt

Contacted you after you asked them to stop
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-20

Houston, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I HAVE DISPUTED THIS ACCOUNT NUMEROUS TIMES AND IT IS NOT RESOLVED. THIS ACCOUNT DOES NOT BELONG TO ME. I HAVE NOT EVER SIGNED FOR NOR AUTHORIZED AN ACCOUNT WITH THIS COMPANY OR THE COMPANY IT REPRESENTS. Hunter Warfield INC IS NOT MY ACCOUNT
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-02-20

Saint Paul, MN

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: Hunter Warfield XXXX, Fl after reviewing credit I notice debt on my account, no prior information was sent regarding acct. Believe this is fraudulent charges from landlords who take advantage of their tenants. Was told all was ok after moving out. Received Certification of rent paid but nothing regarding debt. Believe XXXX XXXX are making false claims and trying to get others to pay for the wear and tear of their property that they always refused to fix.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-19

El Paso, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-02-18

Foothill Ranch, CA

False statements or representation

Debt collection: Mortgage debt

Attempted to collect wrong amount
Complaint: XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX Re : Disputing Inaccuracies on My Credit Report HUNTER WARFIELD XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX {$4500.00} {$4500.00} XXXX XXXX XXXX XXXX, FL XXXX ( XXXX ) XXXX Dear Sir or Madam, I am writing for two ( 2 ) reasons : 1. To dispute certain information in my credit file ; and 2. To have you investigate/re-investigate and remove inaccurate information from my Credit Report and prevent its re-insertion This item is ( inaccurate or incomplete ) because I do not owe this debt. I received no letter in the mail and when I called the company after seeing it on my report they said it was an error aND MAILED me a letter stating it was paid. I am requesting that the item be deleted to correct the information. Enclosed are copies of the following documents supporting my position : 1.Letter form company saying I owe no debt Please reinvestigate this matter and the disputed items within the time frame required by the Fair Credit Reporting Act ( FCRA ) and inform me in writing of the outcome.Thank you for your time and consideration in this matter. Sincerely, XXXX XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-18

Quartzsite, AZ

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: My mother had a debt that was settled with her retirement home. She got numerous calls after I removed her from the home due to abuse that was reported previous to her moving and after. After that she got a demand letter and a filing from Hunter Warfield for approximately 15k which was never what she owed to start before being settled. XXXX XXXX belittled my elderly mom and scared her. She had me take over trying to deal with him. He and I did not get along and he would not listen so he decided it was best to call my mom and do it over to her. I filed with a lawfirm for her and she spoke to them they said that they could get it settled I said I am not settling for a debt that I dealt with them for that was a year ago. Well about 2 weeks ago I got a collection on my report for XXXX and I have never signed anything for her I was not even in the same state when she went into the retirement home. I started looking for a law firm to sue and see that this is a normal practice of these XXXX. I want to stop this. They need to remove from my report immediately as there are many damages as I support my mom and she has altheimers and I have been looking for a loan for her to get complete medical care that XXXX and XXXX XXXX and XXXX XXXX will not cover and of course they pulled this and see this collection and now I am unable to do this ... I am contacting all places needed to resolve this and attorney generals. I contacted the original creditor they do not know how they got my social security number so this is very serious in my book.
Company Response: Closed with explanation

Timely Response

2018-02-18

Berkeley Lake, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-02-17

Cary, NC

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-17

Dallas, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-15

Boynton Beach, FL

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2018-02-14

Ernul, NC

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: In XX/XX/XXXX I filed a XXXX XXXX XXXX complaint against Hunter Warfield in regards to an collection account that continue to fail at validating. On XX/XX/XXXX I received an email from XXXX XXXX from Hunter Warfield concern this collection account. I just want the CFPB aware of all interaction between this company and this consumer. Below is the XXXX complaint Case XXXX, XX/XX/XXXX, I noticed a collection account on my credit file in regard to XXXX XXXX XXXX in the amount of {$5700.00}. I filed a XXXX XXXX XXXX Complaint Case # XXXX letting XXXX XXXX XXXX know that I do not have a contractual agreement with them and I was not signing a consumer release form. So, on XX/XX/XXXX CFPB # XXXX I reiterated that I did not have a sign contractual agreement with them and to provide me necessary documentation that I have a contract with XXXX XXXX XXXX. XXXX XXXX XXXX failed to validate an alleged debt with this consumer and is causing defamation to this consumer credit report and name and would like the Consumer Financial Protection Bureaus to have XXXXXXXX XXXX XXXXXXXX to be remove from this consumer credit reports. So, on XX/XX/XXXX I filed another Consumer Financial Protection Bureau complaint # XXXX to let XXXX XXXX XXXXXXXX know I do not owe this allege debt or the erroneous charges that were providing to me and to let them know that if they did not comply with the FCRA and FDCPA that I will be filing a FTC complaint which I did reference # XXXX and a Attorney General Complaint which I did case # XXXX. Since filing the XX/XX/XXXX complaint with the CFPB there has been other complaints with the CFPB Complaint # XXXX on XX/XX/XXXX, Complaint # XXXX on XX/XX/XXXX. XXXXXXXX XXXX XXXXXXXX deleted the information from off my credit report and re-inserted back on my credit report in XX/XX/XXXX. The reinsertion of previously deleted information is governed under FCRA 611 ( a ) ( 5 ) ( B ). It only applies to information that has been previously deleted due to lack of verification which it was deleted. XXXX XXXX XXXX has continued to report inaccurate information against my report and my wife 's report. XXXX XXXX XXXXXXXX has continued to attempt to collect debt they know is not valid. Multiple of disputes in regards this issue have been filed over this, including several other disputes with the CFPB. In addition, XXXXXXXX XXXX XXXXXXXX deleted the information off of XXXX and XXXX but will not delete from XXXX for the second time and also in the week of XX/XX/XXXX to XX/XX/XXXX XXXXXXXX XXXX XXXXXXXX has added to my wife credit report on XXXX when it has been reporting on my credit report since XX/XX/XXXX. XXXXXXXX XXXX XXXXXXXX have blatantly broken the law in accordance to the FDCPA and FCRA guidelines. On more occasion, I have tried to resolve this issue with them, but they refuse to follow the law in regard to this issue. The account needs to be removed. They have stated that documents have been mailed to me which is false. I have not received nothing since this account being on my credit file only through the CFPB and documents are very hard to read. This company said several times they are about professionalism, but it is obvious that they are not. They have been deceitful, dishonest, and unprofessional in the manner that they have handled this issue from day one. I feel like the only course of course of action is to file a civil suit which my attorney has drafted up and will present with my signed petition. I am tired of dealing with this company and this issue. They have made this process very difficult and is causing my wife and I emotional distress. I also have provided proof to my lawyer that they deleted the items from two reports but not the other credit reporting agencies. If they were sure that the account belong to my spouse and I why did they remove them from my husband and only put it back on one and also just added to my wife in XX/XX/XXXX when it has been reporting on mines since XX/XX/XXXX. This is what I mean by dishonest and unprofessional business ethics and practices. They have stated that they have rights to collect but they indeed DO NOT by right and provisions provided to consumer under FDCPA and FCRA. This blatant and disregard for the law is what is have me want to seek damages from XXXXXXXX XXXX XXXX with filing legal suit against them. I have also reach out to XXXX XXXX several times by phone trying to resolve this matter. I have been unhung up on several times and have been threatened to be taken to court and also being spoken to very rude and disrespectful. I have exaughted all avenues to try to settled this alledge debt they claim I owe but wont provide an original contract with my wet ink signature. Also, XXXXXXXX XXXX XXXXXXXX claimed they have sent several letters when their actions before does not match their response previously. They continue to be dishonest and unprofessional regarding this matter. Like I have mention previously I did file and Attorney General Complaint XXXX and I am in the process of filling in civil court to recoup damages that they have caused. They refuse to do what is right and now I must take the necessary steps to ensure that my character is protected. I did not ask for money in this case, I asked for them to remove their accounts from my credit reports. That is a fair resolution. If they want to do the right things I will like a written statement that the account will be remove from remaining bureaus sent to the address on file through the CFPB. Further collection efforts related to this account will Cease and Desist. Please read attached documents for further thoughts. I have also have attatch documents for Hunter Warfield as well.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-13

CA

Written notification about debt

Debt collection: Mortgage debt

Didn't receive enough information to verify debt
Complaint: This debt is in all 3 bureaus collections sections and it is not a valid debt. It is from Hunter Warfiled on behalf of XXXX XXXX XXXX XXXX XXXX XXXX located at XXXX XXXX XXXX XXXX, CA XXXX. I have also requested validation of debt on 10/29/17, through certified letter and did not receive anything back from this company. I then was called 3 times by XXXX XXXX in XX/XX/XXXX and XX/XX/XXXX and was told they did not get the letter, even though it was signed for. I also was told I would be sues and called an XXXX. I then said not to call again and they called my Sister instead. I received one last call from them to my place of employment where they told my boss I was being sued. I am shocked by this behavior and very distressed. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XX/XX/XXXX To whomever it may concern, I noticed that my credit report, pulled through XXXX, XXXX and XXXX, shows a collections account that does not belong to me. I believe you have listed this account erroneously and I would like to have it removed immediately. Below is the account you have listed. Name : XXXX XXXX XXXX Social : XXXX Account : 1. XXXX XXXX XXXX XXXX Opened on XX/XX/XXXX. {$4500.00} Please remove this account immediately. I understand that, by law, you have 30 days to complete your investigation of these errors. I trust that you will provide me with the procedure that you used to verify the accuracy of the information listed above. Thank you for your time. Sincerely, XXXX XXXX XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-13

Copperas Cove, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-02-12

Lithonia, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: On XX/XX/XXXX I contacted XXXX @ the apartment complex I use to stay at names XXXX XXXX XXXX, she informed me that the complex name has changed I asked her about this alleged debt that is listed on my report and she stated that she has no idea that the files and 40 % of this business ( XXXX ) was purchased by a company called XXXX XXXX XXXX she then provided me with a new to XXXX which I spoke to a rep named XXXX. I asked XXXX about this alleged debt and wanting answers he proceed to say he has no idea about this debt and it was sold to a company called XXXX XXXX. I asked XXXX if my alleged debt was sold why am I being charged for something that was written off. He stated Im not sure you need to contact XXXX XXXX for answers ( I have recorded calls ). On XX/XX/XXXX I contacted XXXX XXXX and spoke with an rep named XXXX XXXX I asked him about my alleged debt and he couldnt provide me with any information concerning this debt the only thing he stated was documents are being mailed to you today. I also contact XXXX, XXXX and XXXX concerning this debt and I havent received a response!! This has been going on for 5 months are so.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-10

Santa Rsa Bch, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-09

Patterson, MD

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Was not notified of investigation status or results
Complaint: On XX/XX/XXXX I sent a written debt validation letter certified to Hunter Warfield in regards to an outstanding balance from XXXX Properties. On XX/XX/XXXX I received a verification of debt letter dated XX/XX/XXXX from Hunter Warfield. On XX/XX/XXXX I contacted Hunter Warfield in regards to outstanding debt, and was notified that the account had been reported to the credit agencies on XX/XX/XXXX, during the 30 day Debt verification process. Account reported during Dispute period, which I believe may have violated my rights under the Fair Debt Collection Practices act and may constitute as fraud.
Company Response: Closed with explanation

Timely Response

2018-02-09

Haskins, OH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: HI!, I payed HUNTER WARFIELD in full four months ago. they only increased my credit 100 points. it is supposed to go up 200 points. they need to increase my credit another 100 points.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-02-08

Lake Mary, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Regarding former Complaint XXXX, Hunter Warfield claims to have no records of my phone calls or communication between myself and XXXX XXXX in the Consumer Resolution Department, but in their answer they advised me to contact XXXX XXXX of Hunter Warfield 's Consumer Resolution Department. This sounds contradictory and doesnt make any sense. You want me to call XXXX XXXX and go through the entire process again? Since my previous efforts and attempts have gone unresolved, pursuant to FCRA 611 ( a ) ( 6 ) ( B ) ( iii ), I request that Hunter Warfield provide the certified documents that were reviewed to conclude the accuracy of the information they are reporting to the credit bureaus and to provide me a complete copy of all the information that was furnished to them by the original creditor XXXX that they are claiming to be trying to collect a debt on behalf of. If you do not comply I intend to commence a lawsuit against you for damages and equitable relief due to non- compliance with the FCRA Section 611. I will also be aggressively pursuing the full judgment that I can get against Hunter Warfield for violation of the Fair Credit Reporting Act and defamation. I have fully investigated my rights in this matter. The foregoing is not intended to be a complete recitation of all applicable law and/or facts, and shall not be deemed to constitute a waiver or relinquishment of any of my rights or remedies, whether legal or equitable, all of which are hereby expressly reserved, including my right to all available remedies against Hunter Warfield, including but not limited to the recovery of costs and attorneys fees.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-08

Scottsdale, AZ

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: spam call everyday. owe no debt so please go after these XXXX.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-02-08

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: About 18 month 's ago i had find out that i have been a victim of identity theft and some one unknown to me had used my personal information to get credit cards, loans and other things. At that time i had filed a FTC report and Also filled a police report and every thing was removed from my credit report including the collection account from HUNTER WARFIELD. Few months ago after hearing about XXXX data breach i decided to purchase another copy of my credit report and i find out that i been a victim a gain also noticed the account that was removed from my credit report its back on my credit report. I had to go through the same thing Dispute the accounts again and it was removed and i just checked my credit report it is back on my report.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-02-07

Sarasota, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: We moved out of XXXX XXXX in XXXX FL in XX/XX/2015, ( XXXX XXXX XXXX ) As we were moving out they presented me with a bill. Said we didn't maintain AC, dirty carpets, water bill. I paid the water bill portion because that I believed we owed. I disputed the AC and dirty carpets. I then found they filed with a collection agency, but I was never notified of this action.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response