Hunter Warfield, Inc

2018-03-30

Macon, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2018-03-29

South Florida, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I previously lived at a community due to a divorce I moved out. I turned in my divorce decree and the filed and signed one after stating that I was no longer living at the apartment and therefore will assume no responsibility to that address. My ex spouse stayed, I am not sure how long. Hunter Warfield appeared on my credit in late XX/XX/XXXX I believe. Never before had it appeared NOR had I received any letter from the community or I would have had it addressed and corrected. Hunter Warfield wont give me details on the debt. They claim they did not have that document I sent it to them. they stated they needed to speak with the community. The community states they are under new management and can not locate my file. I have been stuck in limbo with both companies since they can not file a file. I have supplied the information I have that is legal documentation stating only my ex spouse is at the apartment and only he is responsible. The collection agency wont answer my calls and just email me with a generic email stating they are investigating. This has been since late XX/XX/XXXX and the debt is illegally still on my credit report! Please help me remove this debt I do not owe. I can provide this legal documentation if needed.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-29

Falmouth, VA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-29

Austin, TX

Attempts to collect debt not owed

Debt collection: Mortgage debt

Debt is not yours
Complaint: this company does not own the dept they attempt to collect they have no rtights as they have not purchased this debt HWarfield XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-28

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-28

San Gabriel, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: Contacted Legal Collection Agent to notify them a credit collection alert was place on my credit report fraudulently through Hunter Warfield. The collection has been settled and paid in full in the amount of {$150.00}, agent was suppose to send receipt and documentation that there will be no collection account reported on my credit report as it has been settled. Collection Agent stated she will fix the error and will send to all credit bureau to get removed. She stated it will usually take 7 days for credit agencies to refresh after she sends out the electronic request. Hunter Warfield never notified me of there mistake, nor apologize for there error they caused to my personal credit profile. With the collection/late added on my report, my FICO score dropped nearly 30points. We just recently purchased a new vehicle and higher interest rate offered could have been the root caused by Hunter Warfield 's error in reporting my account. Now I am stuck with the lower tier rating with a higher interest auto loan rate. Please have error fixed immediately so that we do not have to escalate further with our legal rights.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-28

NC

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I checked my credit report today and discovered Hunter Wakefield Law office and entered an incorrect debt on my credit report with put giving me written info on debt vadility
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-28

Rome, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-27

Zanesville, OH

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-27

Bohemia, NY

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Complaint: I have sent out validation letter asking them to validate al the information I asked for in my letter.They sent back a copy of a computer generated printout, that does not in no way abide in accordance with the fdpca. They will not properly validate the debt..
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-26

Birmingham, AL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-26

Newnan, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: Had an Apartment Debt with XXXX XXXX in XXXX, Ga owned by XXXX. Paid for deletion XX/XX/18 to XXXX XXXX XXXX XXXX Said it'll be deleted by next month reporting. Still on my credit. More Hunter Warfield is reporting on my credit with the same debt. XXXX XXXX said they never received payment. Called XXXX XXXX back, they said they submitted twice to be deleted, won't let me speak with a manager and extremely rude. This has been ongoing for 2months when clearly I paid to delete. Hunter Warfield won't delete because they said they didn't get the payment the other company did. Called back to XXXX XXXX XXXX and XXXX XXXX was entirely rude. Wouldn't transfer me to anyone else or a manager, escalated her voice both times I've called, and was very chastising.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-26

Hampton, VA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-26

Huntsville, AL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I am re-submitting a complaint against a debt that I do not owe. Hunter Warfield ( Collection Agency ) and XXXX XXXX XXXX XXXX XXXX ( Apartment Home ) will not and still have not provided the documents required to me by law. They state that they have pictures of the damage done to the wall of which they will not send and a move out inspection form that was signed by the leasing manager that states I did not owe any balance on move out. The refusal to send the documents shows that the apartment home and collection agency are keeping the information from me. I have attempted to resolve the issue with both parties and they both have given me false statements saying they will send the information I have requested. In my last complaint they responded with a copy of my lease and the bill ( balance of the account ). That information is not sufficient in proving that debt is mine being that a document was signed stating that I had a {$0.00} balance and the pictures they have will clearly show that the wall just needed to be painted. I was also to on the phone " As a one time courtesy the documents will be sent to you ''. First I have a legal right to any documents especially if it is associated with a debt that is owed. Second, painting an apartment is basic " wear and tear '' in an apartment. The bill states sheet-rock repair. If the pictures even actually exist you will see that there are no repairs needing to be made. Third, If they had this information why didn't they include it in the first complaint? At this point in time because Hunter Warfield or their client can not proved the documentation to prove that the charges and the damage are real I have reason to believe this is fraud.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-23

Greensboro, NC

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: Hunter Warfield was not my oringinal collection agency it was XXXX XXXX which means XXXX XXXX wrote off my debt in their tax return and the contract was canceled with XXXX XXXX and I shouldnt owe Hunter Warfield anything. I spoke with Hunter Warfield twice to reduce the amount to pay because with the negative payment on my credit I am unable to quailfy for another house. The customer service representative only reduced it by {$50.00} dollars.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-23

South Florida, FL

Communication tactics

Debt collection: Mortgage debt

Frequent or repeated calls
Complaint: Hunter Warfield, Inc. Buy the account from another company they calling me al day friends, family, Everybody my job I have Conversation with them over the phone to stop all this and they answer was ( good luck ) not respect and I want to end this and I need your help
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-22

Austin, TX

Written notification about debt

Debt collection: Other debt

Notification didn't disclose it was an attempt to collect a debt
Complaint: I did receive a notice of attempt to collect debt. My problem with this company is that XXXX XXXX sent a check to settle this de bt o n XX/XX/XXXX. The company Hunter Warfield confirmed they received the check on XX/XX/XXXX. I am currently XXXX and XXXX and I really need the receipt in order to move to a new place and I dont understand why it takes so long for them to issue a receipt. I have called several times. Last Friday XXXX they told me I could access the receipt today. I logged in today and I did not get a receipt, so I called again, and the person on the phone told me it would take and extra 2 weeks to get the receipt. Why it takes so long? Banks clear a check in 7 days and it comes from an agency. This is outrageous. I am XXXX and XXXX XXXX XXXX XXXX, please help me out to get this confirmation of payment as soon as possible. Name of collection agency : Hunter Warfield Check amount {$2600.00} Account # : XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-22

City View Heights, OH

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: No contract with this company or its people they claim i owe the debt to.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-22

Glendale, CO

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I received a letter from Hunter Warfield on XX/XX/XXXX regarding a debt. The letter was prepared on XX/XX/XXXX and was proposing a resolution offer for an outstanding debt with XXXX XXXX. Our college age son co-leased an apartment at XXXX XXXX and we cosigned on the lease. He moved out of the apartment on XX/XX/XXXX and neither our son nor us, have received any communications or invoices regarding additional payments. On XX/XX/XXXXI called Hunter Warfield and spoke to a representative ( XXXX XXXX ) about the letter we had received. XXXX XXXX informed me that they were attempting to collect a debt of {$1000.00} owed to XXXX XXXX I told him that we have no knowledge of the debt and have not received any information from XXXX XXXX. XXXX XXXX told me that XXXX XXXX turned the account over to them on XX/XX/XXXX. He mentioned that apartments often turn these invoices over to collect company rather than billing the leases. I told him we would be happy to pay the amount once we review and validate the charges. Therefore, I requested a copy of the XXXX XXXX invoice. Given the length of time since the account was turned over to Hunter Warfield, I asked why this is the first communication weve received. He informed me that notices had been sent to the XXXX XXXX apartment address ( XXXX XXXX XXXX ). I informed him that our son has not lived there since XX/XX/XXXX and that he never used that mailing address. I checked our credit score onXX/XX/XXXX and found that Hunter Warfield had reported the outstanding debt to the credit agencies in XX/XX/XXXX I called Hunter Warfield on XX/XX/XXXXand spoke to XXXX XXXX. I informed XXXX XXXX that I had just learned that Hunter Warfield reported the debt to the credit agencies in OXX/XX/XXXX and that we had never received any information about the charges from either XXXX XXXX or Hunter Warfield. XXXX XXXX told me that Hunter Warfield had sent a written notice to our home address in XX/XX/XXXX. I told him that we never received a notice from them and I asked for a copy of the letter. He would not provide me with a copy. Given that I had no notice of the charge or their efforts to collect the debt, I asked them to withdraw the credit bureau notice to provide me time to review and validate the charges. He told me that they would not remove the credit bureau notification. He told me to pay the debt and they will notify the credit bureaus. I told him that was not the same as withdrawing the notification. As of XX/XX/XXXX, I still had not received a copy of the XXXX XXXX charges. Therefore, I called Hunter Warfield to inquire on the status. My call went into the general voice mailbox where I left a voicemail with my information and question. I called Hunter Warfield on XX/XX/XXXX as I still had not received the information nor a return phone call. I spoke to XXXX in Support Services and explained that I had not received the XXXX XXXX invoice. XXXX reviewed my past call history and found my request for the invoice. He said that the information had not been sent and that he would ensure it went out this time. I again asked for a copy of the original Hunter Warfield notice letter that they claim was sent to my home address. He said they dont send out copies of these letters. Given the inability to verify the debt and the lack of notice, I again requested that they remove the credit bureau notice while we resolve the issue. He told me that they could not do it and that I should just settle the debt. He added that its Hunter Warfields policy was to wait 90 days from receipt of an account before filing a report with the credit bureaus. I reminded him that I never received a written notice prior to XX/XX/XXXX. Furthermore, I also pointed out that even if they sent me a letter in XX/XX/XXXX, which I never received, their notice to the Credit Bureaus occurred before the letter would have arrived. Given these facts, I asked to escalate the issue to a manager. He said he would talk to his supervisor and put the call on hold. He came back several minutes later and told me the answer was no. On XX/XX/XXXX I received a copy of the XXXX XXXX Invoice. Im currently in the process of contacting them to review and verify the charges.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-21

Fort Worth, TX

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-20

Fort Campbell, KY

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-19

Naples, FL

False statements or representation

Debt collection: Other debt

Told you not to respond to a lawsuit they filed against you
Complaint: this account was opened in some one else name they pull my credit three times without my knowledge! HUNTER WARFIELD
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-18

Austin, TX

Attempts to collect debt not owed

Debt collection: Mortgage debt

Debt is not yours
Complaint: not sure why this is attached to my name
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-03-17

Conyers, GA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: I received a letter from Hunter Warfield the beginning of XXXX for utilities that I didnt owe. I sent a certified letter to Hunter to verify that debt as being mine in XX/XX/XXXXXXXX and they have yet to respond with proof regarding this debt.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-03-14

Katy, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response