GLA Collection Company, Inc

2019-07-16

KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: XXXX and G.L.A Collection Company has repeatedly failed to provide me with any documents, bearing my signature, showing that I have a legally binding contractual obligation to pay G.L.A. Collection Company, Incorporated, which XXXX reports negatively that I owe this company. Both of these companies have also failed to provide me the method in which they used to verify this inaccurate and incomplete debt. XXXX reports negative entries listing I owe {$830.00} and {$570.00} on XX/XX/2018. There is no contract. This debt is not mine.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-15

KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: XXXX has failed to provide me with any documents, bearing my signature, showing that I have a legally binding contractual obligation to pay G.L.A. Collection Company, Incorporated, which XXXX reports negatively that I owe this company. There is no contract. This debt is not mine.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response

2019-07-15

KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: XXXX has repeatedly failed to provide me with any documents, bearing my signature, showing that I have a legally binding contractual obligation to pay G.L.A. Collection Company, Incorporated, which XXXX reports negatively that I owe this company. There is no contract. This debt is not mine.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response

2019-07-13

Sanders, KY

Took or threatened to take negative or legal action

Debt collection: Medical debt

Threatened or suggested your credit would be damaged
Complaint: I had a medical bill with University of XXXX XXXX XXXX. First they did not correctly bill both of my insurances. I am not sure they have to this date. Second, I notified them I qualify for financial assistance under the IRS Section 501 and sent my income information to the business office. They turned this over to a collection agency GLA collection. I sent the same notifications to both XXXX XXXX XXXX and GLA on multiple occasions and they have reported this on my credit. Damaging my credit. Despite my repeated letters they have not attempted to resolve this. I gave them permission to speak to my mother in law XXXX XXXX. They never contacted her about this ( I am in XXXX and work ). They have been sent cease and desist letters but continue. The hospital has failed to process my financial assistance as required.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-08

IN

Attempts to collect debt not owed

Debt collection: I do not know

Debt was paid
Complaint: On XX/XX/2019 I called GLA COLLECTION COMPANY, INC in order to dispute a collection fee that was reported on my credit score. Upon speaking with a representative, I was informed that the collection came from XXXX XXXX XXXXXXXX XXXX XXXX. I was provided with an account number to assist me in calling XXXX XXXX XXXXXXXX XXXX XXXX to find out where the bill came from. I revived verification from XXXX that I did not owe any money and that they had not sent me to collections. They Instructed me to call back and ask for an itemized list from the company. I called the company to ask for an itemized bill and they stated that I was past the point of receiving and itemized bill as the debt had been in collection for over 6 months. I indicated that I never received any correspondence about this bill, nor phone calls. The company is asking that I pay the full amount to remove the collection from my credit score without providing me a written statement as to where the bill came from. Please investigate this company as I believe this is a fraudulent case of extortion through.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-05

Stanford, KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: GLA DId not send a letter or notice. This collection of {$130.00} is not owed. I was paying XXXX XXXX XXXX and knew nothing about this. No letter of it going to be turned over to collections. Was paying ... ..and is paid
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2019-07-04

Stanford, KY

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: On XX/XX/2019 GLA filed a collection debt of {$130.00} on 3 of my Credit Reports with out any written notice or communication of any Sort. I dont know who this company is but there tactics are bad. The Company they are reporting for said XXXX XXXX and I dont have a debt with them.
Company Response: Closed with explanation

Timely Response

2019-07-04

Stanford, KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: GLA placed a collection of {$130.00} which is not owed on 3 of my credit files. XXXX, XXXX, and XXXX.This debt collection should have never been filled against me. Debt was paid directly to XXXX XXXX by insurance and I paid the remaining balance. I did not receive any information about this prior to going into collection by mail or phone call. I discover it by a credit app notification. XXXX XXXX. I should have been able to dispute this debt before they place it in collection. No letter from them. No letter to verify I owed the debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-06-26

Schuyler Falls, NY

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2019-06-21

KY

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: My complaint is for The XXXX XXXX XXXXXXXX XXXX in XXXX KY. About a year ago I was sent there to have a medical procedure for a missed XXXX. They did not submit my claim to my insurance. They didn't send me a single bill, basically I have been waiting and told things like it can take six months for the claim to go through and they have a year to bill you. I'm still waiting on my bill about about 1yr and 1 wk after the procedure. I check my credit every couple of months and see a new collection account for {$6500.00} and that is what it was for. They never sent the claim to my insurance because that is well above what my yearly out of pocket maximum would cost. I called the billing Dept at the hospital and asked about it and they told me they can't do anything about it because of the time frame. I called the collection agency they sent it to, they picked a random address off of my credit report I guess and told me I had the wrong address on file, I have kept my address current and updated it with the hospital and everything the day XXXX had to go. I had not lived at that address in 5 years and never when I used this hospital. They are trying to tell me it's my fault because of having an old address with them, which I have never had an account with that particular collection agency either. I have used this hospital 2 times in my life and they didn't send a bill either time, just straight to collections right around the time when they won't let me fight it anymore and when it's too late to negotiate a payment plan. The first time I found out they finally sent a bill straight to collections, I found out when they froze my bank account, this time, I check my credit regularly now because I don't trust them and found it that way with nothing about it from XXXX hospital or the collection agency through the mail or otherwise yet.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2019-06-21

KY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: GLA continues to report inaccurate medical bill information on my account. Either the co pays have been paid or they are reporting in-accurate amounts. The also report duplicates of accounts, which have incorrect data.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response

2019-06-13

Pryse, KY

Communication tactics

Debt collection: Medical debt

Frequent or repeated calls
Complaint: On XX/XX/19 at XXXX they called and it was automated. I have never received any written notice from this company. I also have never had contact with them before this so I did not give them my phone number or permission to contact me via phone.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-06-11

Buechel, KY

Threatened to contact someone or share information improperly

Debt collection: I do not know

Talked to a third-party about your debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-06-08

Lexington, KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was result of identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-06-08

Lexington, KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was result of identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-05-24

Cambridge, KY

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-05-20

Nicholasville, KY

False statements or representation

Debt collection: Medical debt

Attempted to collect wrong amount
Complaint: On XX/XX/2016 i was XXXX in the XXXX. I had medical insurance that was supposed to cover all costs. Plus the XXXX got away free and clear while i apparently had to get the worst end of it all. I suffer and he didn't. If their were any costs to pay he had to pay them. Plus, again i had insurance to cover my pain.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response

2019-05-08

Indianapolis, IN

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: This collection agency is attempting to collect a debt that never existed. I imagine there was an issue with billing. My insurance covered my family and I for all visits and there were no amounts due that exceeded our allowance.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-05-06

Indianapolis, IN

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: MY INSURANCE PAID THIS BILL XX/XX/2017 AND THIS IS NOT SUPPOSE TO BE ON MY ACCOUNT AT ALL AND IT NEED TO BE REMOVED IMMEDIATELY
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-30

IN

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: Didn't verify my debt in timely fashion.According to the FCRA you still have to verify the account if I ask. And what gives you the right to charge interest?
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-26

Reynolds, IN

False statements or representation

Debt collection: Medical debt

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-23

Louisville, KY

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: I asked this company to send me detailed information regarding this debit, so I could know what the breakdown of the charges were. The only thing I got was a print out showing what I owed. It looked liked something that I could have typed up on a computer. I just want to make sure I owe this amount or if this amount belongs to someone else.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-20

IN

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: I asked them to verify my debt and they have not done. They sent a letter to collect debt with interest. I've sent three letters to them to verify y debt and they have not to date.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-10

Lexington, KY

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: This letter is regarding the so called second account which you claim I owe {$38.00} for The {$34.00} that I settled to pay to you all was for the so called second account that's {$38.00} that your company claimed I could pay and settle for {$34.00} on behalf of XXXX XXXX XXXX. This is the reason you all received my information in the first place on behalf of the original creditor which is XXXX XXXX XXXX! This is a formal notice that your claim is disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local state laws. Please note that I am requesting validation ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you for this account. Please also be aware that any negative mark found on my credit reports ( including XXXX, XXXX and XXXX ) from your company or any company that you represent, for a debt that I dont owe, is a violation of the FCRA & FDCPA ; therefore if you can not validate the debt, you must request that all credit reporting agencies delete the entry. Pending the outcome of my investigation of any evidence that you submit, you are instructed to take no action that could be detrimental to any of my credit reports. Failure to respond within 30 days of receipt of this certified letter will result in small claims legal action against your company at my local venue. I would be seeking a minimum of {$1000.00} in damages per violation for : Defamation Negligent Enablement of Identity Fraud Violation of the Fair Debt Collection Practices Act ( including but not limited to Section 807-8 ) Violation of the Fair Credit Reporting Act ( including but not limited to Section 623-b ). I'm sick of going back and forth with you all this is ridiculous! First you claim I had no account, then you couldn't find it, then I paid it, now there is a second account ... ..I smell Fraud!!!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-07

Lexington, KY

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: I agreed to pay this debt off for a lesser amount and the company was suppose to remove this off of my report because I no longer owe nothing or any corporations this debt was prepaid off!
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Timely Response