Fidelity National Information Services, Inc. (FNIS)

2017-06-23

Doral, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information is incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-22

Tampa Palms, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-20

Fort Wayne, IN

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Reporting company used your report improperly
Complaint: ALL CREDIT REPORTING COMPANIES MUST CEASE ALL CREDIT INFO OM ME UNDER THE F.C.R.A. 15 USC 1681a ( g ).
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-20

Corinth, TX

Problem with a company's investigation into an existing issue

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Was not notified of investigation status or results
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-20

Houston, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information belongs to someone else
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-20

Corinth, TX

Problem with a company's investigation into an existing issue

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Their investigation did not fix an error on your report
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-19

Santa Barbara, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information is incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-19

Crozet, VA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information is incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-18

Bedford, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I received a " second notice '' from Complete Payment Recovery Services @ XXXX XXXX XXXX , XXXX , AL XXXX . It stated XXXX XXXX XXXX XXXX wrote a bad check ( # XXXX ) at XXXX # XXXX on XXXX / XXXX / XXXX for {$130.00}, creditor is Certegy Check Services. CPRS is demanding {$170.00} from a non-existent company at my home address. The phone # for CPRS on the letter i s ( XXXX ) XXXX and is not the same as a number online. CPRS wants immediate payment by phone.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-18

Bedford, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I received a " second notice '' fro m Complete Payment Recovery Services @ XXXX XXXX XXXX , XXXX , AL XXXX . It stated XXXX XXXX XXXX XXXX wrote a bad check ( # XXXX ) at XXXX # XXXX on XXXX / XXXX / 17 for {$130.00}, creditor is Certegy Check Services. CPRS is demanding {$170.00} from a non-existent company at my home address. The phone # for CPRS on the letter is ( XXXX ) XXXX and is not the same as a number online. CPRS wants immediate payment by phone.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-15

Maxwell Afb, AL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information belongs to someone else
Complaint: I 'm a victim of identity theft and you all keep giving someone premission to use my chexsystem info to open and inquiry about new accounts. I need to dispute everything on my chexsystem report because I have n't open or tried to open any accounts. I have a lot of inquires that I did n't authorize.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-15

Aurora, CO

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-14

Patterson, MD

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Complaint: I have tried to open up XXXX accounts at XXXX different banks.I wa s denied by chex systems.I do n't have any delinquent bank account reporting to the chex systems.They ar e discriminating against my personal life.I should be able to open as many bank account as I want.Along as I am in Good standing with those banks and is responsible financially to manage those accounts.I will be filing a XXXX XXXX dollar federal class action lawsuit against chex systems for reporting inaccurate incorrect and inaduaqute items to those who have an positive banking history.This is also causing me emotional distress and I am sure it is causing others emotion distress too.Chex systems incorrect inquiries on my credit report.Why am I and others being penalized for dum stuff.If no one is delinquent or have an bad credit history banks.Then that should n't matter.What should matter is that person has a positive banking history. <P/> Here the key factors for on the report saying I could n't open an account. -Time since non DDA -Inquiries Activity-I should have a right to open as many accounts as I want. -Non Evidence of Asset Ownership.Why are they focus on my asset.This is a form of discrimination. -Non DDA Inquiries or Retail Item History. -DDA History. <P/> Why is this stopping me from opening up an account ... This is does n't say I am of risk to any banks.I am requesting a full investigation.I am requesting these item s on my report be removed asap.They are not an reflection of my life and business.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-12

Binghamton, NY

Managing an account

Checking or savings account: Checking account

Problem making or receiving payments
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-11

Piscataway, NJ

Opening an account

Checking or savings account: Checking account

Unable to open an account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-09

Clyattville, GA

Problem with fraud alerts or security freezes

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-09

Green Acres, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: please i see since XXXX / XXXX / 2013 reporting {$270.00} it is not true i need chexsystems removing that for me my phone # XXXX XXXX also email XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-07

Hemet, CA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: I have filed numerous complaints with chexsystems pertaining to what is on my report. They keep saying I am filing frivolous disputes but will not provide me with the documentation as to what they did to verify the validity of the report.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-05

Murray, UT

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: Repeated denials for XXXX XXXX cash checking account. The reason are stating Chex systems has something blocking an approval for their checking account. Chex systems customer service has stated their is no derogatory information and that I have a clear report. XXXX XXXX stated to apply again and denied again for the same reason Chex systems. My risk from XXXX to XXXX is XXXX , nearly a perfect score?! So something does n't make since in this.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-03

Maumelle, AR

Problem with fraud alerts or security freezes

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-03

Northside, NC

Problem with customer service

Money transfer, virtual currency, or money service: Check cashing service

Complaint: I tried to cash several checks over several months in several locations and they were denied. The decision to cash or not cash the checks was based on a company called Certegy Check Services , Inc. XXXX XXXX XXXX XXXX XXXX XXXX Florida XXXX. When I called the number ( s ) for customer service, the response was that they could not tell me the reason for the denial other then that there is a program that determines the whether to deny or accept the cashing of the check and that they, the customer service rep., did n't have the information to share and if they did have the information to share, they would n't because someone might manipulate the system. If they can not, or will not, tell me why I 'm being denied, then they should at least tell me what I need to do to be allow to cash checks again. As it is, I wonder if I am being denied services for illegal reasons. They will not even cash my Federal tax return check. Is there a problem with the US government bouncing checks now?
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-02

Waco, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: To whom this may concern, I am a victim of identity theft and I have previously reported this to Chexsystems, the FTC, Local Police, and others, however despite multiple attempts Chexsystems continues to report th e inaccurate information. I have received reports, but the information they claim they have remove, continues to report. More generally, Chexsystems has given me the " run around '' and has refused to assist in the understanding, disputing, or management of their consumer files. Given this situation, I am requesting Chexsystems promptly remove all previously disputed information and send a response. I have attached reports received from ChexSystems and if examined, you can clearly see a whole different name and DL number attached to my ChexSystem report. I have also taken steps to freeze my report, but have yet to receive a pin number to be able to access my report in the future.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-31

Joliet, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information is incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-31

Juno Beach, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: I submitted a complaint XXXX against Chexsystems on XXXX 17 Regarding an issue with XXXX being reported on my Chexsystems report. Chexsystems came back and said the issue was investigated and found to be factual. <P/> I also have a complaint into XXXX XXXX Regarding this matter also submitted on XXXX XXXX XXXX says they need more time and still ca n't pull up the information being reported to Chexsystems and need more time as of today XX/XX/ 17 . I have Phoned XXXX XXXX Directly How is it that XXXX XXXX Can not confirm this information to CFPB and me as of today 's date, however, Chexsystems has it all confirmed. and XXXX was able to give them the full information regarding my issue? <P/> I believe Chexsystems is in Violation of the law and did not investigate the issue and just spit out an answer.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-25

Boise, ID

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Difficulty submitting a dispute or getting information about a dispute over the phone
Complaint: I tried 3 times online and once by phone to submit a dispute. That alone proves what this company is doing. Chexsystems has put millions in poverty in some form. These agencies are criminal organizations and if you the government support them, we are no longer on the same team as well..please help i am simply trying to remove a closed checking account from XX/XX/XXXX . Their reports they send to the peasant aka consumer give no dates on the account. I want the same report the overlords see and that should be a law. Anyways my dispute response is below but they never even accepted the complaint. People of this country need someone on their team before the inevitable happens..This is why the brave Americans got wild eyed and Did somthing taught in US History class.. XXXX XXXX XXXX XXXX ... Americans are American because they do n't stand for suppression and this does not represent how we treat citizens and these agencies need to change immediately. Dispute response below : This account is ov er 5 yrs o ld..there is no date mentioned on the actual listed item ( I got the peasant copy of this report ) in regards to XXXX XXXX XXXX . I will also cross report this dispute with the FTC because I personally do not trust anything that involves the company CHEXSYSTEMS. I have also have reason to believe that other data regarding myself is not shown to me on my report but is being shown to the overlords who use this fraudulent anti-middle class company ... The rich are better than ever since year XX/XX/XXXX . The year these banks buying this companies evil info happened to do the same thing i did, but on a tad higher scale..doubt those guys show up in chexsystems because my portion of Taxes helped bail these banks from the brink of collapse. I was told to pound sand. Wonder why other people never recovered like the banks? I do not know the date when i lost my job and everything I own including this checking account listed but to my best knowledge this account is old enough to remove ... have a great day guys keep up the awesome work.look around outside your country club.people are hurting, there is no middle class, and for-profit companies like yourself are one of the biggest direct causes for this. I also hope you guys over at chexsystems believe in Karma, because your next life will most definitely be a reflection of this ... XXXX . -- - XXXX XXXX XXXX The following statemen t may or may n ot represent me personally but represents the opinion of millions of people that have had their life/dreams/happiness stolen because of this company. The y may als o believe this company is one major factors in the decline of the middle class. These millions of people told me to tell you the following : " XXXX XXXX XXXX '' This statement is my American duty as a citizen for the people & by the people. NOT THE CORPORATION
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response