EXPERT GLOBAL SOLUTIONS, INC

2015-06-19

Flushing, NY

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-17

Cane Creek, AR

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-16

AL

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: They call between XXXX times a day from multiple numbers and never leave a call back number or voice mail. Previously I 've spoken with a representative who refused to tell me any information about the nature of the call without me giving my social security number which I 'm not comfortable with. Prior to the constant phone calls I 've never received any communications from them by mail or otherwise.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-14

PA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: They need to quit contacting me over a debt I do not owe.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-11

Lebanon, IN

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-10

Occoquan, VA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: THEY CALL EVERYDAY XXXX TIMES A DAY AND I TELL EVERY SINGLE XXXX OF THEM SAYS THEY WILL TAKE ME OFF THE LIST AND THEY DO NOT!!!! THIS IS UNACCEPTABLE! THEY ARE LOOKING FOR XXXX AND HE DOES N'T LIVE AT THIS NUMBER BECAUSE THIS NUMBER IS A XXXX, WHICH I 'VE ALSO SAID BEFORE. THIS DISRUPTS THE FLOW OF MY OFFICE AND IT MUST STOP. XXXX OF THEM ACCUSED ME OF LYING AND SAID THEY WERE GOING TO TAKE THIS XXXX GUY TO COURT IF HE DOES N'T COME TO THE PHONE ... WHAT?!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-27

Independence, MO

Dealing with my lender or servicer

Student loan: Non-federal student loan

Keep getting calls about my loan
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-15

Bessemer, AL

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-13

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-06

Manassas, VA

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-04

Longwood, FL

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-04

PA

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Complaint: They need to stop calling me repeatedly about a utility bill that was supposed to be under medical certificate.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-30

Saint Clair, MO

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-30

Longwood, FL

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-30

Rochester, OH

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: For the past XXXX plus I have been harassed for a debt that is not mine. They call and ask for a XXXX XXXX, or XXXX XXXX people I do not know. I have told each collector they have the wrong number and to not call again. Sometime this works sometimes not. The real issue is the dept gets sold to another collector and the phone calls start agai. The last person I talked to was NCO Financial Services XXXX XXXX XXXX XXXX XXXX XXXX. They finally stopped calling but a new collector started. In the past I also reported the XXXX XXXX XXXX XXXX. to the State Of XXXX Attorney General they resolved that complaint but calls continue from other collectors. There MUST be a way to stop these calls.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-21

Gastonia, NC

Communication tactics

Debt collection: Non-federal student loan

Threatened to take legal action
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-17

Ehrhardt, SC

Communication tactics

Debt collection: I do not know

Threatened to take legal action
Complaint: EGS Collections, used data mining to find relatives and in laws, and called them, and informed them that I had a civil action against me for bad debts, ( all False ). After I communicated to them ( EGS ) That I had an Attorney, to discontinue calls they continue to call my employer, my wifes employer and her family giving them false information.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-11

Churchville, PA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-08

Houston, TX

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-04

Hanceville, AL

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Complaint: I receive XXXX to XXXX calls per day from this company in a day - they are a collection agency - NCO Group - I have asked repeatedly to put everything in writing - and still have yet to receive any documentation. The calls start early morning and last till late at night, XXXX through XXXX. When I block the number they are calling from - they move on to another number. I have received voice mails stating that they are needing for me to return the call concerning a legal matter or I am being notified of legal action being taken.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-01

Arsenal, PA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-27

San Francisco, CA

Cont'd attempts collect debt not owed

Debt collection: Non-federal student loan

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-26

Bon Air, VA

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-23

Norwalk, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: NCO financial was the owner of a prior debt. Five days after I settled this debt the same account was sold to another debt collector. The new debt collector XXXX XXXX refuses to remove debt from credit report.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-23

GA

Managing the loan or lease

Consumer Loan: Vehicle loan

Complaint: System and Services Technologies ( SST ) a company of NCO has violated again Fair Collection Practices Act and refuses to provide me with the information I have been requesting from them and acknowledging my dispute of charges. They have already been fined by the FTC and states for such practices.
Company Response: Closed with explanation

Disputed: No Timely Response