DISCOVER BANK
Consumer Complaints
There are over 11723 complaints on file for DISCOVER BANK. Dated between 2019-12-12 and 2011-12-01.
Complaints Page 201
2017-06-20
GA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Complaint: This is ridiculous. I didn't make any of these charges. I've been complaining for over 100 days. I can't call or mail anything. I can fax. XX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX Merchandise $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX XX/XX/17 XXXX XXXX XXXX NV Restaurants $XXXX XX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/ XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXXXXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXXXXXX XXXX NV Supermarkets $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXXXXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/17 XXXX XXXX XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX NV Automotive $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV Merchandise $XXXX View DetailsXX/XX/XXXXXXXX XXXX XXXX NV Restaurants $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV Merchandise $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX NV Merchandise $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV XXXX XXXX Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX NV Merchandise $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX View DetailsXX/XX/XXXX XXXX XXXX XXXX XXXX XXXX NV Gasoline $XXXX
Company Response: Closed with non-monetary relief
2017-06-20
Lb, CA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Complaint: On XXXX/XXXX/2017, I discovered an XXXX charge on Discover online statement for a membership. XXXX had contacted me for months stating that the credit card on my account with them was no good. But, I did not sign up for any membership. And, since they do not have my credit card number to charge to, I did not bother to respond to their emails. Out of my surprise, XXXX was able to charge on my Discover credit card. Here 's my problem with Discover -- why would Discover give XXXX my credit card number? I did not give authorization for XXXX to charge my credit card. In fact, they did not have my credit card. But, Discover gave it to them and let them charge me. Discover should not have approved the charges. It was not an authorized charge. XXXX had this marketing tactic that was forced onto me. I called Discover and asked them to freeze my account so that no one can charge, but the representative did not do that. The representative asked me to call XXXX -- to find their phone number and try to settle it with them. I should not have to do anything if Discover did not share my credit card number with XXXX.
Company Response: Closed with explanation
2017-06-20
Canaan, NH
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with explanation
2017-06-19
Akin, GA
Struggling to pay your bill
Credit card or prepaid card: General-purpose credit card or charge card
Problem lowering your monthly payments
Complaint: I received a letter throug h Magistrate Court on XXXX XXXX , 2017 , that my ac count with Discover had been turned over to an attorney for collection. I asked my mother to call Discover and see what was going on and request a copy of my last statement of charges, since I am not able to use my phone during work hours. She was told that I had to call them to give permission for my mother to speak with Discover about my account. I had to call twice and gave my permission bec ause when my mother called to speak on my behalf the first time they said they did n't show where I had called. After being transferred several times, my mother spoke with a representative that said since my account had been turned over to an attorney for debt collection that they ( attorney ) would have to request a copy of the last statement. My mother called the attorney 's office on XXXX XXXX , 2017 and had to leave a voicemail with their representative assigned to my case. He did n't call back until XXXX XXXX , 2017 . On XXXX XXXX , 2017 , my mother told the attorney 's representative that we are asking him to request a copy of the last statement fr om Discover. He reluctantly said it might take a little time to get from Discover. A s of today, XXXX XXXX , 2017 , I have received nothing! They are dragging this situation out so they can tack on more penalties and interest! My mother called attorney 's office again today and had to leave voicemail again. The she call ed Discover again to request a copy of last statement again, but was told that I had to give my permission fo r them to speak to her. I called and gave them my permission t wice ( again ) and was put on hold and then told I would have to give my mother power of attorney befo re they could speak with her. I told them I did n't have time for all of this run around since I was at work on my lunch hour trying to handle this. I AM TRY ING TO PAY THIS DEBT OFF but keep getting the run around with Discover. I left out names of representatives that I spoke with, ( but I have them documented ). I just want a copy of my last statement to verify the charges that Discover says I owe..I do n't thi nk they would just pay for something without knowing what they were paying for!!
Company Response: Closed with explanation
2017-06-19
HI
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
You never received your bill or did not know a payment was due
Complaint: I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of XXXX 2014, XXXX 2014 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
Company Response: Closed with explanation
2017-06-19
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: Closed with explanation
2017-06-19
Scottsdale, AZ
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2017-06-18
PA
Struggling to repay your loan
Student loan: Private student loan
Can't get other flexible options for repaying your loan
Complaint: I am the cosigner to my son 's student loan and I would like removed from this loan. Also, it is an adjustable rate loan and it keeps going up and up. Help.
Company Response: Closed with explanation
2017-06-18
Reno, NV
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with non-monetary relief
2017-06-18
Ferndale, NY
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Other problem
Company Response: Closed with non-monetary relief
2017-06-17
Littleville, AL
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: CHAPTER XXXX WAS FILED XX/XX/XXXX AND WAS DISCHARGED AFTER COMPLETING PAYMENTS ON XX/XX/XXXX. APPROXIMATELY 2 MONTHS AFTER THE DISCHARGE, I STARTED RECEIVING HARASSING PHONE CALLS AND LETTERS FROM XXXX XXXX XXXX XXXX, XXXX XXXX DEMANDING I OWE AND MUST PAY A DEBT OF {$5200.00} FROM DISCOVER CREDIT CARD. I MAILED XXXX AND DISCOVER COPIES OF THE FILED CLAIM FOR DISCOVER AND THE LETTER OF DISCHARGE. I HAVE CONTACTED THE ATTORNEY WHO HANDLE MY CHAPTER XXXX CASE AND HIS ASST TOLD ME THIS IS NOT AN ACCURATE ATTEMPT TO COLLECT. SHE STATED I HAVE SETTLED WITH DISCOVER AND THIS IS A THIRD PARTY COLLECTOR FALSELY ATTEMPTING TO COLLECT. THERE IS NO RECORD ON MY CREDIT REPORT TO DATE ( XXXX XXXX ) SHOWING ANY HARD COPIES OTHER THAN THE HISTORY OF THE CHAPTER XXXX, IN FACT IT LISTS DISCOVER AS A XXXX BALANCE AND ACCOUNT CLOSED. I AM TIRED OF BEING HARASSED BY XXXX AND THE UNDUE STRESS AND ANXIETY THEY ARE CAUSING ME IS UNNECESSARY.
Company Response: Closed with explanation
2017-06-17
Una, SC
Unexpected or other fees
Credit card or prepaid card: General-purpose prepaid card
Complaint: I was issued a XXXX card for my tax check to go on. So we also you for direct deposit for my husbands pauroll. We were staying in XXXX XXXX Tn and the girl we were staying with XXXX XXXX and her boyfriend XXXX XXXX did our taxes on her computer. I found the information downloaded on a few different devices and hand written. She also traded a cell phone which had our info on also to a XXXX XXXX and her boyfriend XXXX XXXX . We had it set up to send text verification code so XXXX and XXXX show up and take our phone home with them and get the code download our documents and return phone next morning. I have had credit inquiries that I 'm not sure about on XXXX XXXX Discover Bank. On XXXX XXXX XXXX XXXX and also on XXXX XXXX XXXX XXXX also. I do not know if accounts were opened or denied. Please help me figure this out. XXXX and XXXX specifically said that they would be keeping an eye on our social security numbers. We have already had {$300.00} removed from our XXXX card. XXXX has made it good because I had documentation where he was working, police report. I just want to see what I need to do to protect my husband and I since at leas t 4 people have our SS #, DOB, thank you for you help in this matter
Company Response: Closed with explanation
2017-06-17
Scottsdale, AZ
Opening an account
Checking or savings account: Savings account
Didn't receive terms that were advertised
Company Response: Closed with monetary relief
2017-06-16
Berkeley, CA
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with monetary relief
2017-06-16
Glendale, CA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: Closed with explanation
2017-06-16
City Industry, CA
Written notification about debt
Debt collection: Credit card debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-06-16
Herndon, VA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with explanation
2017-06-15
Los Angeles, CA
Written notification about debt
Debt collection: Credit card debt
Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief
2017-06-15
Blackbird, DE
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Money was taken from your account on the wrong day or for the wrong amount
Complaint: 1. A mount a. XXXX Check deposited XXXX XXXX , 2017 b. XXXX XXXX , XXXX called Discover Bank over check being mailed in due to fund 's not being available and make sure they did n't deposit the check twice, due to it was mobile deposit. c. Check amount in ( a ) redeposited again XXXX XXXX email d. XXXX XXXX , 2017 {$70.00} removed from my account and the positive amount account rendered to - {$57.00}. e. Called Discover bank and they told me " they would return the funds back and what else they removed '' but have yet to do so. 2. Com plaint a. Already addressed situation with ( Discover Bank ) and t hey have yet to keep there word. b. They took over a week to make another small deposit into my account on XXXX XXXX , 2017 of {$2.00}
Company Response: Closed with explanation
2017-06-15
Foothill Ranch, CA
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Complaint: Discover viol ated the civil law of California and closed my account without advance notice. On XXXX around XXXX PST, attempted to reopen the account and was denied.
Company Response: Closed with explanation
2017-06-15
Houston, TX
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Other problem
Company Response: Closed with non-monetary relief
2017-06-15
Huntsville, AL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2017-06-15
Unity Plaza, CT
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with explanation
2017-06-14
Phila, PA
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Add-on products and services
Company Response: Closed with explanation
2017-06-14
Chula Vista, CA
Dealing with your lender or servicer
Student loan: Private student loan
Need information about your loan balance or loan terms
Company Response: Closed with non-monetary relief