Comerica
Consumer Complaints
There are over 2601 complaints on file for Comerica. Dated between 2019-11-29 and 2011-12-13.
Complaints Page 17
2019-07-08
Defreestville, NY
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Card company isn't resolving a dispute about a purchase or transfer
Company Response: Closed with monetary relief
2019-07-08
Ala Coushatta Ind Res, TX
Trouble using the card
Credit card or prepaid card: Government benefit card
Trouble getting information about the card
Company Response: Closed with explanation
2019-07-08
Hiawassee, FL
Problem getting a card or closing an account
Credit card or prepaid card: Government benefit card
Trouble getting, activating, or registering a card
Company Response: Closed with explanation
2019-07-08
Estes Park, CO
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation
2019-07-05
Birdsville, GA
Problem getting a card or closing an account
Credit card or prepaid card: Government benefit card
Trouble getting, activating, or registering a card
Company Response: Closed with explanation
2019-07-04
Hinkley, CA
Unexpected or other fees
Credit card or prepaid card: Government benefit card
Complaint: OnXX/XX/2019I logged onto my online account with Direct Express Debit Card/Comerica Bank and noticed 2 debit reversals on XX/XX/XXXX of {$89.00} totaling {$170.00} so I called Direct Express and ask why my account was debited today. After waiting on hold for almost 2 hours I spoke with XXXX from the company and she said they took the provisional credit that they gave me in XX/XX/2019 back. I told her I need the money back in my account cause they cant just take money out of my account without notifying me and if they did finish investigating my dispute I havent received any type of notice from them. She then told me my dispute that I filed in XX/XX/XXXXis still pending, they have up to 90 days to complete the investigation, and while they investigate they can debit the account for the amount of provisional credit at anytime without notifying me.
This company just waited until funds were loaded to my card and then debited my account.
Company Response: Closed with monetary relief
2019-07-03
Trouble using the card
Credit card or prepaid card: Government benefit card
Trouble using the card to spend money in a store or online
Company Response: Closed with explanation
2019-07-03
Batesburg, SC
Unexpected or other fees
Credit card or prepaid card: Government benefit card
Company Response: Closed with monetary relief
2019-07-03
Dr Martin Luther King Jr, FL
Trouble using the card
Credit card or prepaid card: Government benefit card
Trouble using the card to spend money in a store or online
Company Response: Closed with monetary relief
2019-07-03
Spg Valley Lk, CA
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation
2019-07-02
Brooklyn, NY
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: Closed with monetary relief
2019-07-02
Ehrhardt, SC
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with monetary relief
2019-07-02
Managing an account
Checking or savings account: Savings account
Problem using a debit or ATM card
Company Response: Closed with monetary relief
2019-07-01
Seneca, SC
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation
2019-07-01
Chester, PA
Problem caused by your funds being low
Checking or savings account: Checking account
Non-sufficient funds and associated fees
Company Response: Closed with explanation
2019-07-01
Unexpected or other fees
Credit card or prepaid card: Government benefit card
Company Response: Closed with monetary relief
2019-07-01
Prior Lake, MN
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: Closed with monetary relief
2019-06-29
Phoenix, AZ
Problem getting a card or closing an account
Credit card or prepaid card: Government benefit card
Trouble closing card
Complaint: MY NAME IS XXXX XXXX I LIVE AT XXXX XXXX XXXX XXXX XXXX ARIZONA XXXX. IM TRYING TO FIGURE OUT WHY THE PERSON I LIVE WITH IS COLLECTING MY BENEFITS, AND HOW LONG HAS THIS BEEN GOING ON? YOU SHOULDN'T NEED ANY PROOF THE CARDS ARE ADVERTISED ON YOUR WEBSITE.I WOULD APPRECIATE IF YOU FIX THIS SITUATION ASAP.
Company Response: Closed with explanation
2019-06-28
Walthill, NE
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Card company isn't resolving a dispute about a purchase or transfer
Complaint: I was charged {$380.00} by a hotel around XX/XX/2019. I did not authorize the charge and wasnt even at that hotel on the XXXX. I talked to manager at location. I sent a letter and an email asking them to review their statement and correct the error. There was no response to my effort. I filed a dispute short time after. It is now at 90 days since filed amd there has been no settlement or judgement made. It is nearly impossible to contact the bank DIRECT EXPRESS and when I do get them its put on hold and switched to differemt department
Company Response: Closed with monetary relief
2019-06-27
PA
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Charged for a purchase or transfer you did not make with the card
Complaint: I have tried several times to speak with them through email and the woman that replied and refuses to respond to any messages or answer any questions.. calling direct express over the phone proves to be difficult ... I still have transactions that I did not make them because she's ignoring my messages more Time is passing and I won't be able to dispute these charges if I wait any longer ... The last set of disputes that I did I never got a letter I got one letter stating that they didn't see no error. Yet the charge was made in XXXX all of their letters always state that they see no errors. I'm now speaking with a supervisor XXXX i'm still getting nowhere.
I can only speak through email because I am mute. It is better for me that I can explain myself what's going on ... can someone please take the time to speak to me through email.
Company Response: Closed with explanation
2019-06-27
Detroit, MI
Trouble during payment process
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: Closed with explanation
2019-06-26
Stkn, CA
Problem with a purchase or transfer
Credit card or prepaid card: Government benefit card
Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation
2019-06-25
Trouble during payment process
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: Closed with explanation
2019-06-24
Unexpected or other fees
Credit card or prepaid card: Government benefit card
Company Response: Closed with monetary relief
2019-06-24
Sioux Falls, SD
Problem getting a card or closing an account
Credit card or prepaid card: Government benefit card
Trouble getting a working replacement card
Company Response: Closed with monetary relief