CAPITAL ONE FINANCIAL CORPORATION

2012-05-11

Commack, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-05-11

Brooklyn, NY

Late fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-11

Orange, MA

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-05-11

Ropesville, TX

Collection debt dispute

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-11

South Chatham, MA

Collection practices

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-05-11

Hobe Sound, FL

Using a debit or ATM card

Bank account or service: Savings account

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-11

Azwell, WA

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-11

Winter Park, FL

Billing statement

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-05-11

Jamestown, NY

Overlimit fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-11

Fred, VA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-11

Kenneth City, FL

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-10

Goshen, VA

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-10

Concord, TN

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-10

Ionia, IA

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-05-10

Suffolk, VA

APR or interest rate

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-05-10

Hagerstown, MD

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-10

Carolina Forest, SC

Customer service / Customer relations

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-10

Deer Park, NY

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-10

Billerica, MA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Untimely Response

2012-05-10

Champaign, IL

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-10

New York, NY

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-10

Smithtown, NY

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-10

Long Neck, DE

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-10

Des Moines, IA

Transaction issue

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-05-10

Church Point, LA

Unsolicited issuance of credit card

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response