CAPITAL ONE FINANCIAL CORPORATION

2012-05-15

Manchester, NH

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-15

Buffalo, NY

APR or interest rate

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-15

Phoenix, AZ

Credit line increase/decrease

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-05-15

Mesa, AZ

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-05-15

Laurel, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Columbus, OH

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-05-15

Camp Springs, MD

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Patterson, MD

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-05-15

Katy, TX

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Blackbird, DE

Unsolicited issuance of credit card

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-05-15

Centerville, MN

Credit determination

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Garrett Park, MD

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-05-15

Metairie, LA

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-05-15

Vicksburg, MI

Other fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Highland Park, CA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-05-15

Beechhurst, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-05-15

Chelyan, WV

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-15

Bronx, NY

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-05-15

Gr, MI

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-15

Warrenton, VA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-05-15

Bronx, NY

Other fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Brooklyn, NY

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-05-15

Maynard, MA

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-05-15

Columbia, MD

Application, originator, mortgage broker

Mortgage: Other mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-05-15

Elyria, OH

Collection practices

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response