CAPITAL ONE FINANCIAL CORPORATION

2012-05-16

North Shore, LA

Managing the line of credit

Consumer Loan: Personal line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-16

Ivalee, AL

Other

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-16

Three Bridges, NJ

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-05-16

Bonny Doon, CA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-16

Dundee, NJ

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-16

Las Cruces, NM

Credit determination

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-05-16

Salem, MA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-16

Wallington, NJ

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-05-16

Trumbull, CT

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-16

Sugar Land, TX

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-16

East Troy, WI

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-16

Alden Manor, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-15

Arcola, VA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-15

Bridgetown, OH

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Cartersville, GA

Billing statement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Rocklin, CA

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-05-15

Meridian, AR

Credit determination

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Roulette, PA

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Pinellas Park, FL

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-05-15

Hagerstown, MD

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Untimely Response

2012-05-15

Plattekill, NY

Unsolicited issuance of credit card

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Kahului, HI

Collection practices

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-05-15

Parlin, NJ

Problems caused by my funds being low

Bank account or service: Savings account

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Lancaster, SC

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-05-15

Puyallup, WA

Customer service / Customer relations

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response