CAPITAL ONE FINANCIAL CORPORATION

2012-12-22

Ala Coushatta Ind Res, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-22

Arlington, MD

Shopping for a loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-22

Houston, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-22

North Las Vegas, NV

Other

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-22

Erwin, TN

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-22

Sacramento, CA

Billing disputes

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-22

Boston, MA

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-22

Marigold, CA

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-21

Chino Hills, CA

Shopping for a loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Oakland, CA

Privacy

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Detroit, MI

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Plant City, FL

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-21

Cibolo, TX

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Cherry Brook, MA

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Ames, IA

Closing/Cancelling account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-21

Gloucester City, NJ

Bankruptcy

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-12-21

Schaumburg, IL

Advertising and marketing

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-21

Rockingham, NC

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-20

Chicago, IL

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-20

Alexandria, VA

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-20

Lafayette, LA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-20

Flintridge, CA

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-20

Manhattan, NY

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-20

Slidell, LA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response