CAPITAL ONE FINANCIAL CORPORATION

2013-01-02

Council, NC

Credit reporting

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-02

Dos Vientos Ranch, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-02

Elmer, LA

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-02

Canton, MI

Closing/Cancelling account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-02

Convent Sta, NJ

Closing/Cancelling account

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-01-02

Farmingtn Hls, MI

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-01

Wilmington, DE

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-01

Baltimore, MD

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-01

Echelon, NJ

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-01-01

Lynchburg, VA

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-31

Chandler Hts, AZ

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-31

Agnew, WA

Collection practices

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-31

Clayton, MO

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-31

Collinsville, IL

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-31

Bedford, TX

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-31

Owego, NY

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-31

Macedonia, OH

Bankruptcy

Credit card:

Company Response: Closed

Disputed: Yes Timely Response

2012-12-31

Brooklyn, NY

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed

Disputed: No Timely Response

2012-12-31

Diamond, CA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-30

Crawfordville, FL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Untimely Response

2012-12-30

Federal Way, WA

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-29

Hack, NJ

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-12-29

Fort Worth, TX

Convenience checks

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-28

Bloomington, MN

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-12-28

Freeport, IL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response