CAPITAL ONE FINANCIAL CORPORATION

2012-12-26

Manhattan, NY

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-26

Coopers, LA

Settlement process and costs

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-26

Ridley Park, PA

Delinquent account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-26

Fruitvale, CO

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-26

Reynolds, IN

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-26

Adelaide, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-26

Santa Fe, NM

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-25

Las Vegas, NV

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-25

Flushing, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-25

Farmington, MN

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-25

Orlando, FL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-25

Gaithersburg, MD

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-25

Lake Shore, MD

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-25

Randolph, MN

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-24

Casper, WY

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-24

Cov, KY

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-24

Johns Creek, GA

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-24

Richland, WA

Other

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-12-24

Bonita Spgs, FL

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-24

Cooper City, FL

Payoff process

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-23

Barbours, PA

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-23

Spring, TX

Closing/Cancelling account

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-23

Brownstown, MI

Advertising and marketing

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-22

Glen Allen, VA

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-22

Canton, WI

Transaction issue

Credit card:

Company Response: Closed

Disputed: No Timely Response