BBVA FINANCIAL CORPORATION

2019-11-17

Oak Ridge N, TX

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-11-16

Arco, CA

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Overcharged for something you did purchase with the card
Company Response: In progress

Timely Response

2019-11-16

VA

Opening an account

Checking or savings account: Checking account

Confusing or missing disclosures
Company Response: In progress

Timely Response

2019-11-16

Overland, KS

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: In progress

Timely Response

2019-11-15

Upland, CA

Managing an account

Checking or savings account: Savings account

Funds not handled or disbursed as instructed
Company Response: Closed with explanation

Timely Response

2019-11-15

Randolph, MN

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2019-11-15

Waterbury, CT

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2019-11-15

Charlottesville, VA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2019-11-15

Hytop, AL

Managing an account

Checking or savings account: Savings account

Banking errors
Company Response: Closed with explanation

Timely Response

2019-11-14

Oceanside, CA

Opening an account

Checking or savings account: Checking account

Didn't receive terms that were advertised
Company Response: In progress

Timely Response

2019-11-13

Adams City, CO

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2019-11-13

Flagstaff, AZ

Problem when making payments

Payday loan, title loan, or personal loan: Installment loan

Company Response: In progress

Timely Response

2019-11-13

San Antonio, TX

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-11-12

Copperas Cove, TX

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2019-11-12

Birmingham, AL

Closing an account

Checking or savings account: Other banking product or service

Fees charged for closing account
Company Response: Closed with non-monetary relief

Timely Response

2019-11-10

Arlington, VA

Fees or interest

Credit card or prepaid card: General-purpose credit card or charge card

Problem with fees
Company Response: In progress

Timely Response

2019-11-09

Billings, MT

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: In progress

Timely Response

2019-11-08

Memphis, TN

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with non-monetary relief

Timely Response

2019-11-08

Las Vegas, NV

Managing an account

Checking or savings account: CD (Certificate of Deposit)

Deposits or withdrawals
Company Response: In progress

Timely Response

2019-11-08

SC

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: Closed with explanation

Timely Response

2019-11-06

Dallas, TX

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-11-06

Alread, AR

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Can't stop withdrawals from your account
Company Response: In progress

Timely Response

2019-11-05

TX

Problems at the end of the loan or lease

Vehicle loan or lease: Loan

Unable to receive car title or other problem after the loan is paid off
Company Response: In progress

Timely Response

2019-11-05

Atlanta, GA

Problem when making payments

Payday loan, title loan, or personal loan: Personal line of credit

Company Response: Closed with monetary relief

Timely Response

2019-11-04

Millcreek, UT

Opening an account

Checking or savings account: Other banking product or service

Unable to open an account
Company Response: Closed with explanation

Timely Response