BANK OF AMERICA, NATIONAL ASSOCIATION

Consumer Complaints

There are over 87057 complaints on file for BANK OF AMERICA, NATIONAL ASSOCIATION. Dated between 2019-12-13 and 2011-12-01.

Complaints Page 13

2019-11-19

Key Biscayne, FL

Struggling to pay mortgage

Mortgage: Home equity loan or line of credit (HELOC)


Company Response: In progress

Timely Response

2019-11-19

Arco, CA

Managing an account

Checking or savings account: Checking account

Problem making or receiving payments
Company Response: In progress

Timely Response

2019-11-19

Austin, TX

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-11-19

Birmingham, PA

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: In progress

Timely Response

2019-11-19

Southfield, MI

Problem caused by your funds being low

Checking or savings account: Checking account

Non-sufficient funds and associated fees
Company Response: In progress

Timely Response

2019-11-19

Key Biscayne, FL

Managing an account

Checking or savings account: Checking account

Problem making or receiving payments
Company Response: In progress

Timely Response

2019-11-19

Arvada, CO

Problem when making payments

Credit card or prepaid card: General-purpose credit card or charge card

Problem during payment process
Company Response: In progress

Timely Response

2019-11-19

NJ

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Company Response: In progress

Timely Response

2019-11-19

Vero Beach, FL

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-11-19

Closing an account

Checking or savings account: Checking account

Company closed your account
Company Response: In progress

Timely Response

2019-11-19

Sacramento, CA

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress

Timely Response

2019-11-19

Park Ridge, NJ

Advertising and marketing, including promotional offers

Credit card or prepaid card: General-purpose credit card or charge card

Didn't receive advertised or promotional terms
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief

Timely Response

2019-11-19

Airmont, NY

Problem caused by your funds being low

Checking or savings account: Checking account

Late or other fees
Company Response: In progress

Timely Response

2019-11-19

Managing an account

Checking or savings account: Checking account

Cashing a check
Company Response: In progress

Timely Response

2019-11-19

Blmgtn, IN

Fees or interest

Credit card or prepaid card: General-purpose credit card or charge card

Problem with fees
Company Response: In progress

Timely Response

2019-11-19

Fort Lauderdale, FL

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: In progress

Timely Response

2019-11-19

Homestead, FL

Problem caused by your funds being low

Checking or savings account: Checking account

Non-sufficient funds and associated fees
Company Response: In progress

Timely Response

2019-11-19

Bucks Bar, CA

Money was not available when promised

Money transfer, virtual currency, or money service: Domestic (US) money transfer


Company Response: In progress

Timely Response

2019-11-19

Lutz, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-11-19

Colo Spgs, CO

Credit monitoring or identity theft protection services

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Problem canceling credit monitoring or identify theft protection service
Company Response: In progress

Timely Response

2019-11-19

Glendale, CA

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Company Response: In progress

Timely Response

2019-11-19

Bronx, NY

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Can't close your account
Company Response: In progress

Timely Response

2019-11-19

Fortuna, CA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: I inherited my father 's home after he passed away. My attorney whent through all the steps in court so I could be administrator of the estate and mailed copies of this to Bank of America. They said that they never received the paperwork and could not say or do anything for me because I was not on the loan. My attorney sent the copies again, and BofA stated they didn't receive those either. Bank of America would not expect my payments and returned my checks. I got a notice of foreclosure from them so I called about it and once again denied information so I faxed the copies from the court they denied getting them so I then emailed the paperwork twice in a week. 3 days before the sale of my home they said that they just got the email and would process it. I called every day after asking them to stop the sale so I could take over the loan and refinance. I was sent to 4 different people on the phone before being told they were still processing the papers. I had 2 people come to my home on the day of auction and tell me they just bought the house. Bank of America never once tried to help me do anything to take over the loan or stop the foreclosure this has been going on for a year since my father died. I was never given any options and they sold MY home out from under me forcing me and my children to be XXXX.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-11-19

Brookside, VT

Other features, terms, or problems

Credit card or prepaid card: General-purpose credit card or charge card

Other problem
Company Response: In progress

Timely Response

2019-11-18

Eutaw, NC

Closing on a mortgage

Mortgage: Other type of mortgage


Company Response: In progress

Timely Response


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