BANK OF AMERICA, NATIONAL ASSOCIATION

Consumer Complaints

There are over 87057 complaints on file for BANK OF AMERICA, NATIONAL ASSOCIATION. Dated between 2019-12-13 and 2011-12-01.

Complaints Page 10

2019-11-22

Brick, NJ

Problem when making payments

Credit card or prepaid card: General-purpose credit card or charge card

Problem during payment process
Company Response: In progress

Timely Response

2019-11-22

MA

Managing an account

Checking or savings account: Checking account

Problem accessing account
Company Response: In progress

Timely Response

2019-11-22

Flushing, NY

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-11-22

Wallington, NJ

Managing an account

Checking or savings account: Checking account

Fee problem
Complaint: I have repeatedly asked Bank of America to cancel the two {$30.00} stop payment fees on two checks each one for {$54.00}. I went to its branch in XXXX, New Jersey. I spoke at length to the branch manage in XXXX, New Jersey who was none to friendly or kind. It is unjust and usurious to charge me {$30.00} to stop a {$54.00} check! The branch manager said " We do not have a sliding scale. '' Ridiculous! The Bank of America should. Am I to be told that there would be a {$30.00} stop check fee for a {$5.00} check? Or a {$30.00} fee for a {$2.00} check? Furthermore, the two checks were to the a court of law that failed to process the check and so I cancelled payment of the checks! I am willing to pay something but not {$30.00} per check and I made that abundantly clear repeatedly to the branch manager who paid me no mind! Outrageous! The Bank of America may not cancel my accounts because of my complaint as that would be obstruction of justice and interference with the administration of government. Both are felonies under the law! XXXX XXXX, XXXX. XXXX. XXXX XXXX XXXX ( XXXX )
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief

Timely Response

2019-11-22

San Gabriel, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: In progress

Timely Response

2019-11-21

Arco, CA

Opening an account

Checking or savings account: Checking account

Unable to open an account
Company Response: In progress

Timely Response

2019-11-21

Chicago, IL

Managing an account

Checking or savings account: Savings account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-11-21

Surprise, AZ

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief

Timely Response

2019-11-21

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-11-21

Aitkin, MN

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-11-21

Managing an account

Checking or savings account: Other banking product or service

Cashing a check
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-11-21

Astoria, NY

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief

Timely Response

2019-11-21

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-11-21

Belmont Shore, CA

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-11-21

Dublin, OH

Opening an account

Checking or savings account: Checking account

Didn't receive terms that were advertised
Company Response: In progress

Timely Response

2019-11-21

Fort Worth, TX

Managing an account

Checking or savings account: Checking account

Cashing a check
Company Response: In progress

Timely Response

2019-11-21

Ft Belvoir, VA

Managing an account

Checking or savings account: Checking account

Banking errors
Company Response: In progress

Timely Response

2019-11-21

Knoxville, TN

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Company Response: In progress

Timely Response

2019-11-21

Ardmore, MD

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was paid
Company Response: In progress

Timely Response

2019-11-21

Carson, CA

Problem caused by your funds being low

Checking or savings account: Checking account

Bounced checks or returned payments
Company Response: In progress

Timely Response

2019-11-21

Collierville, TN

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-11-21

Lewisville, TX

Incorrect exchange rate

Money transfer, virtual currency, or money service: Foreign currency exchange


Company Response: In progress

Timely Response

2019-11-21

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-11-21

Fremont, CA

Problem getting a card or closing an account

Credit card or prepaid card: General-purpose prepaid card

Trouble closing card
Company Response: In progress

Timely Response

2019-11-21

Stonington, ME

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Talked to a third-party about your debt
Company Response: In progress

Timely Response


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