Westlake Services, LLC

Consumer Complaints

There are over 1258 complaints on file for Westlake Services, LLC. Dated between 2019-12-15 and 2013-04-24.

Complaints by Product

Consumer Loan - Vehicle loan347
Vehicle loan or lease - Loan317
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting227
Debt collection - Auto debt102
Payday loan, title loan, or personal loan - Title loan58
Debt collection - Auto47
Debt collection - I do not know33
Consumer Loan - Title loan31
Consumer Loan - Installment loan16
Consumer Loan - Vehicle lease14
Vehicle loan or lease - Lease14
Debt collection - Other debt12
Debt collection - Other (i.e. phone, health club, etc.)9

Latest Complaints

2019-12-15

Chicago, IL

Credit monitoring or identity theft protection services

Vehicle loan or lease: Loan

Problem with product or service terms changing
Company Response: Closed with explanation

Timely Response

2019-12-14

South Florida, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-12-09

Newnan, GA

Attempts to collect debt not owed

Debt collection: Auto debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-12-06

Bridgeport, CT

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Difficulty submitting a dispute or getting information about a dispute over the phone
Company Response: Closed with explanation

Timely Response

2019-12-05

Commerce, CA

Struggling to pay your loan

Vehicle loan or lease: Lease

Lender trying to repossess or disable the vehicle
Company Response: Closed with explanation

Timely Response

2019-12-05

Arlington, TX

Struggling to pay your loan

Vehicle loan or lease: Loan

Loan balance remaining after the vehicle is repossessed and sold
Company Response: Closed with explanation

Timely Response

2019-12-04

Bristol, CT

Managing the loan or lease

Vehicle loan or lease: Loan

Problem with the interest rate
Company Response: Closed with explanation

Timely Response

2019-12-03

Mem, TN

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-12-03

Cucamonga, CA

Struggling to pay your loan

Vehicle loan or lease: Loan

Lender trying to repossess or disable the vehicle
Company Response: Closed with explanation

Timely Response

2019-12-01

Rochester, OH

Written notification about debt

Debt collection: Auto debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-11-29

Peoria, AZ

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-25

AZ

Received a loan you didn't apply for

Payday loan, title loan, or personal loan: Title loan


Company Response: Closed with explanation

Timely Response

2019-11-25

FL

Unable to get your credit report or credit score

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Other problem getting your report or credit score
Company Response: Closed with explanation

Timely Response

2019-11-25

Sacramento, CA

Attempts to collect debt not owed

Debt collection: Auto debt

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Closed with explanation

Timely Response

2019-11-20

Ernul, NC

Managing the loan or lease

Vehicle loan or lease: Loan

Loan sold or transferred to another company
Company Response: Closed with explanation

Timely Response

2019-11-19

Rochdale, NY

Incorrect information on your report

Vehicle loan or lease: Title loan

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-11-19

VA

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-17

Washington, DC

Struggling to pay your loan

Vehicle loan or lease: Loan

Loan balance remaining after the vehicle is repossessed and sold
Company Response: Closed with explanation

Timely Response

2019-11-17

SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-11-17

Henderson, NV

Problem with a credit reporting company's investigation into an existing problem

Vehicle loan or lease: Loan

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-11-15

El Paso, TX

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-13

FL

Attempts to collect debt not owed

Debt collection: Auto debt

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Closed with explanation

Timely Response

2019-11-13

GA

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with explanation

Timely Response

2019-11-13

La Sierra, CA

Charged fees or interest you didn't expect

Payday loan, title loan, or personal loan: Title loan


Company Response: Closed with explanation

Timely Response

2019-11-12

New Orleans, LA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response


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