UNITED SERVICES AUTOMOBILE ASSOCIATION

2012-06-25

Lebanon, MO

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-23

Boloxi, MS

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-23

Richmond, VA

Billing statement

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-22

Quartzsite, AZ

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-21

Santa Barbara, CA

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-20

Charlotte, NC

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-20

Okemos, MI

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-19

Hollywood, CA

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-06-19

Co Spgs, CO

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-16

Carlisle, PA

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-15

And, SC

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-14

Laurence, KS

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-14

Maynard, MA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-14

Reno, NV

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-14

Brentwood, TN

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-13

Albuquerque, NM

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-12

Hinkley, CA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-10

Bigmount, PA

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-08

Denver, CO

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-08

Marlboro, MD

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-08

Dalton, MN

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-08

Everett, WA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-06

Calico Ridge, NV

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-06-06

Gardnerville, NV

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-05

East Troy, WI

Settlement process and costs

Mortgage: Home equity loan or line of credit

Company Response: Closed with monetary relief

Disputed: No Timely Response