UNITED SERVICES AUTOMOBILE ASSOCIATION

2012-07-17

Agua Dulce, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-16

Middletown, RI

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-13

N Palm Beach, FL

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-13

W Des Moines, IA

Advertising and marketing

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-13

Penn, PA

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-13

Beckley, WV

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-12

Vallejo, CA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-12

Hill Country Village, TX

Settlement process and costs

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-12

Gulf Breeze, FL

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-12

Spruce Head, ME

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-07-11

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-11

Bracken, TX

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-10

Commack, NY

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-10

Arco, CA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-09

Creston, MT

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-06

Austin, TX

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-05

Olde Farm, NC

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-05

Boston, MA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-04

Gilkey, NC

Cash advance

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-03

Surrey, ND

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-01

Ehrhardt, SC

Application, originator, mortgage broker

Mortgage: VA mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-28

Scottsdale, AZ

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-27

Glendale, CA

Settlement process and costs

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Louisville, CO

Transaction issue

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-26

San Clemente, CA

Credit decision / Underwriting

Mortgage: VA mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response