The CBE Group, Inc

2019-03-09

Elsinore, UT

Communication tactics

Debt collection: Medical debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2019-03-09

Wonder Lake, IL

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: The company is XXXX. XX/XX/XXXX I notified them in writing and verbally via phone. I replaced service provider XX/XX/XXXX and will not have the physical connection open with them but will keep the email active and open until XX/XX/XXXX. They billed be properly and it was paid. In XXXX, XXXX XXXX stopped billing because they were paid through XX/XX/XXXX. I received horriable calls from their sales people on recorded lines we want to keep your business but you need to call us. Sorry No you are the sales person, I do not call you. Then in XXXX XXXX I received a call from another company who wanted XXXX 's equipment back. I verbally and via email s end them the documentation their equipment was returned back in XXXX and I was credited back in XXXX for their equipment. In XX/XX/XXXX they sent me a bill, but my service is terminated as of XX/XX/XXXX. I wrote with the documentation to the Office of the President as clearly XXXX is not documenting their records. Now a XXXX is sending what looks like a collection attempt via email, does not state who they are collecting for but their digital trail states it is XXXX. A real collection agency following the rules needs to disclose who they are collecting for and this alleged company is not. I have made many calls and emails and now letters to XXXX and they properly stopped billing and cancelled the service XX/XX/XXXX but now they are relentless. I do not hide like the President of XXXX hides and is not reachable via phone nor is any of his staff every available to be reached to resolve issues. XXXX leaves email accounts open as they sell data and it is a profit center to allow the emails to keep on coming in.
Company Response: Closed with explanation

Timely Response

2019-03-02

Val Verde, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-02-24

Long Beach, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Some used my personal information on XXXX. XXXX billed me for {$100.00} when I was not doing any business with them or using their services in any way. I provided them legal documents proving it was identity fraud. I filed bankruptcy and my attorney told me to list the debt to get it XXXX. I did, notifying both XXXX and CBE of the filing and then once the Chapter XXXX XXXX was granted. I have made it clear to CBE at least three times after the discharge, mailing them copies of the judge 's order and how they were violating the law by continuing to bill me. I get another bill today, they are still billing and reporting on a debt owed which is not.
Company Response: Closed with explanation

Timely Response

2019-02-20

W Jordan, UT

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-02-20

Grover Beach, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-02-19

Chicago, IL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-02-11

Columbus, OH

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Im receiving 4+ calls a day from various numbers from the same company. When I answer, there is no one on the other line sometimes for at least a minute and after Ive said hello many times, then I hear a click and someone asks for me. I answered again today and they didnt identify themselves but I said to stop calling me. I called back to see what the recorded message says and it says CBE group. They never leave a voicemail, and continue calling back to back.
Company Response: Closed with explanation

Timely Response

2019-02-08

San Gabriel, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-02-07

Baton Rouge, LA

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: On XX/XX/2019 XXXX XXXX called my phone 5 times in less than 1 minute. 1. XX/XX/XXXX, XXXX XXXX 2. XX/XX/XXXX, XXXX XXXX 3. XX/XX/XXXX, XXXX XXXX 4. XX/XX/XXXX, XXXX XXXX 5. XX/XX/XXXX, XXXX XXXX Then they start calling my husband phone. Before that day the calls was not as frequent, but sometimes XXXX times a day. The lady stated they sent out a letter without a letterhead, and as I explained to her who opens mail without a letterhead. She stated that's so no one would know I was in collections. I stated the XXXX sends out mailing all the time with letterheads that's why I called the Department of Treasury to confirm it was true. That is a bad practice if you are truly collecting on a debt that was 90 days past due from XXXX send proper documentations. Not only are you put in collections, but the amount is {$6000.00} more than I owe. They said the Department of Treasury said they can charge me 30 % of my balance owed. So not only are you charging me {$6000.00} more than my balance, but when I call to discuss this matter with you the company can not tell me where the extra {$500.00} is because there 30 % fee is the {$6.00}, XXXX I make {$600.00} ( {$180.00} more than the original amount ) a month payments to pay.gov not the collection agency but I'm still being charged {$6.00}, XXXX ( collection agency fee ) for XXXX disaster loan. You want to pay your debt owed not 30 % of what you borrowed. You can't get loans because XXXX and Department of Treasury have put it in the credit bureau as collections. So now debt to credit ratio to high to borrow the money to pay them off. I just pray and move on but the constant phone calls have to STOP!, Because I'm making payments monthly.
Company Response: Closed with explanation

Timely Response

2019-02-04

Nyc, NY

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I have not knowledge of this debt, please provide me with the original instrument of debt with my signature on it to verified that this account is mine and if you are not the original creditor please provide me with the contract agreement that you have the right to collect this debt as require by FDCPA or remove this item from my credit file.
Company Response: Closed with explanation

Timely Response

2019-02-04

Arlington Heights, OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-01-29

Excel, AL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-01-29

WA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: CBE Group has called multiple times a day, many times it's different people calling and different numbers They've called me multiple times even when I explained I was at work.
Company Response: Closed with explanation

Timely Response

2019-01-27

Baton Rouge, LA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-01-17

Marquette Heights, IL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-01-17

Torrance, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-01-16

FL

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Complaint: I received several harassing phone calls from Collection Agencies representing XXXX XXXX XXXX XXXX indicating that owed {$470.00} for a debt dating back to XX/XX/XXXX. The first Collection Agency identified themselves as XXXX XXXX XXXX in XXXX Illinois, Representative XXXX XXXX, she provided an address of XXXX. XXXX XXXX, XXXX, Illinois. XXXX XXXX XXXX. That called was initiated on XX/XX/XXXX. I informed her at that time, that I did not have an account with XXXX XXXX XXXX XXXX much less owed them anything. On XX/XX/XXXX, I received yet another phone call from CBE Group indicating that they were representing XXXX XXXX XXXX XXXX in an attempt to collect a debt. They had my former name and asked for my social security number. That call was generated by phone number XXXX, and the caller refused to identify herself. She however, informed me that the telephone calls will continue until they I paid what is owed. I am a senior citizens with health conditions and find this abusive. I spoke to an Attorney who informed me that this is some type of Zombie Debt method that is used to force payment. I was also advised by the attorney that oftentimes these companies will show a payment received with a current date to continue their level of harassment and to circumvent the law. My concern is that this is not a debt that I owe and it is well over 28 years! In addition, I have learned through my research that XXXX XXXX XXXX XXXX is defunct. I requested that they put it in writing and to date have received nothing from either collection agency.
Company Response: Closed with explanation

Timely Response

2019-01-13

Manhattan, NY

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-01-12

Taft, OH

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: Collection agency dont listen to me talk right over me and insist debt is mine ask them send proof of signing papers or copy of contract to verify signature never did get response The company is CBE Group and XXXX XXXX
Company Response: Closed with explanation

Timely Response

2019-01-11

Santa Monica, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-01-09

Columbia, SC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: CBE GROUP/XXXX XXXX & CBE GROUP/XXXX CONTINUE TO ADD THIS ACCOUNT THAT IS NOT MINE TO MY CREDIT FILE AND EVEN AFTER SUBMITTING MY FTC REPORT AND LETTER ( SEE ATTACHED DOCUMENTS ) THEY CONTINUE TO SWITCH UP DEBT COLLECTION COMPANIES TO PUT THESE ON MY CREDIT FILE. AN I HAVE REALLY HAD ENOUGH OF THE TRICKERY AND SCARE TACTICS THAT THEY ARE USING. XXXX HAS NOT REMOVED/BLOCKED/DELETED THE LISTED ACCOUNTS FROM MY CREDIT FILE CBE GROUP/XXXX, CBE GROUP/XXXX XXXX, XXXX. XXXX HAS NOT REMOVED/DELETED/BLOCKED- XXXX COUNTY RECORDER.
Company Response: Closed with explanation

Timely Response

2019-01-05

Richmond, VA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2018-12-31

Little Rock, AR

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2018-12-28

Laredo, TX

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response