The CBE Group, Inc

2019-07-29

Concord, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-07-29

Oldenburg, IN

Communication tactics

Debt collection: Private student loan debt

Frequent or repeated calls
Complaint: I receive phone calls from this company from different numbers. From the above number I have received phone calls 4-5 minutes apart. They are calling my cell phone through all of their different numbers. I have told them NUMEROUS times, that I can not receive phone calls until after XXXX as I can not receive personal calls at work. They ONLY call before XXXX. One individual told me that they don't have to abide by the call times outlined. He also advised that their phone system is on an automatic dialer so they do not have the ability to stop calls during any particular time of day. They should know that they can not call cell phones without express consent and that they can not be called on an automatic dialer. I have requested verification be sent from this company but they have not sent this to me directly. The company name is The CBE Group.
Company Response: Closed with explanation

Timely Response

2019-07-27

Mount Holly, OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: XX/XX/2018 I disputed, this with all 3 credit bureau, s I was not at that address at the time.
Company Response: Closed with explanation

Timely Response

2019-07-24

Brooksville, FL

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2019-07-16

NY

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: The debt collection company CBE Group has been attempting to collect on a debt that is not owed by me. While I have received proof that the debt is real, it was opened by another individual with the same first, middle and last name as myself and I am in no way responsible for this debt. I have made the CBE Group aware of this via multiple letters, the most recent on XX/XX/XXXX, and they have refused to provide any evidence that it was myself, and not this other individual, who opened the account yet continue to claim I owe this debt. I have only received copies of XXXX billing statements listing the other individual 's name and home address, with continued demands that I pay.
Company Response: Closed with explanation

Timely Response

2019-07-15

Marietta, GA

Communication tactics

Debt collection: Federal student loan debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2019-07-12

Charter Oak, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-07-11

Ft Lauderdale, FL

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened or suggested your credit would be damaged
Complaint: RE : Your Reference Number XXXX, Acct Number XXXX, reference number XXXX This collection agency is attempting to collect an alleged debt. I requested the following information to support the alleged debt : name and address of the original creditor, a copy of the original signed contract, and a complete accounting / statement of payments with interest and fees associated with this debt. To date, I have not received this information.
Company Response: Closed with explanation

Timely Response

2019-07-11

Washington, DC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I received a call from the CBE Group. They knew my mailing address and were trying to use this as a basis to collect debt from XXXX. I have never used XXXX as a buyer nor as a seller. They insisted the debt was mine and tried to suggest that someone in my family or another person was impersonating me. I said that was not the case and yet they still insisted I owed the debt. After receiving multiple phone calls from them, I contacted XXXX and they confirmed that no accounts existed associated with my contact information or mailing address, so the debt is clearly not owed by me, but the CBE Group will not stop contacting me.
Company Response: Closed with explanation

Timely Response

2019-07-11

East Rockaway, NY

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Phone number kept calling me, and after googling the number found out it was registered to a debt collection group called The CBE group. Blocked several iterations of their phone number and still keep receiving calls from them. Tried calling them and got directed to an automated voice message system. Receiving the call only results in a few seconds of silence before the call ends. Calls are repeated and happen daily.
Company Response: Closed with explanation

Timely Response

2019-07-07

Bronx, NY

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: XX/XX/2019 I was contacted by CBE group collection agency. Upon contact I was inform I had an balance of {$220.00}. I was advised if I pay half this amount my account will be written off and I will have a XXXX balance. I agree to this agreement with them over the phone and after I made the payment, the balance wasn't written off and lower to zero. I still had an balance. This company deceive me and giving my false information in reference to a debt that I owe.
Company Response: Closed with explanation

Timely Response

2019-07-03

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-07-02

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Complaint: on or about XX/XX/XXXX I received a letter from CBE group indicating that I owe {$15000.00} to the current creditor listed as XXXX XXXX. ( original creditor XXXX XXXX XXXX ) debt was incurred between the years of XXXX and XXXX. original account number : XXXX CS number : XXXX the letter states that unless I dispute all or part of the amount the creditor will assume the debt to be valid. the letter also states that upon written request the office will provide verification of the debt or forward a copy of judgement. on or aboutXX/XX/XXXX I contacted CBE group and spoke to a CSR before requesting to be transferred to a supervisor. I informed a Mr. XXXX XXXX that I would be requesting written verrification as outlined in the letter AND filing complaints with all appropriate organizations. on or aboutXX/XX/XXXX I submitted a request for written verification. on or about XX/XX/XXXX I called CBE Group to request status. I was informed that the case was returned to XXXX XXXX and no futher action would be taken CONTRARY TO STATEMENTS in the letter received on XX/XX/XXXX. I was referred to XXXX XXXX XX/XX/XXXX I spoke to XXXX XXXX re : the above and was referred to CBE Group. XX/XX/XXXX ANOTHER call to CBE Group and I am informed that the case was returned to XXXX XXXX. as of XX/XX/XXXX I have received nothing further. I was never a customer of XXXX XXXX XXXX until XXXX purchased XXXX XXXX. I am still a XXXX customer and there are no outstanding issues with my account. a search of the XXXX XXXX XXXX files for XXXX XXXX indicates that this scam has been perpetrated on others.
Company Response: Closed with explanation

Timely Response

2019-07-01

MN

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: the cbe group or XXXX cable is attempting to collect a debt XXXX XXXX from me that I do not owe.I have no notification from either company concerning this matter.I do not have an open account with XXXX.
Company Response: Closed with explanation

Timely Response

2019-07-01

Richmond, VA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-06-27

Atl, GA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-06-24

San Antonio, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: XX/XX/19 my name was used for XXXX XXXX and was updated past due on XX/XX/19 for {$400.00} and I have not registered for any such thing.
Company Response: Closed with explanation

Timely Response

2019-06-23

Alhambra, CA

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Complaint: My XXXXXXXX score had drop 35 credits by this case! And I do not know why and how this case happened! then even give the case, so I can not submit my dispute!
Company Response: Closed with explanation

Timely Response

2019-06-20

Dallas, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I noticed a debt placed on my credit report from CBE Group from XXXX XXXX ; stating that I opened an account with them in XX/XX/XXXX. This is inaccurate because XXXX XXXX was not servicing the area I live in and I have been with another Cable Provider from XX/XX/XXXX - until this present time. So the date of the open account is inaccurate and false information. And if this indeed a bill older than the year of XXXX this needs to be deleted. The amount of the charge is {$350.00} which I have mailed a letter to all 3 credit bureaus disputing this issue and mailed a letter to CBE Group.
Company Response: Closed with explanation

Timely Response

2019-06-20

Keezletown, VA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: XXXX XXXX got a charge on my account for an account that is not mine. Its charged me {$380.00}. This is an fraudulent account and I have no idea who opened this account in my name. I did not approve or authorize myself to an with XXXX XXXX. I have no idea what is this. I looked it up and its cable. I never had a cable account in my name or got cable.
Company Response: Closed with explanation

Timely Response

2019-06-20

Rehoboth Bch, DE

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Received unsolicited financial product or insurance offers after opting out
Complaint: I have been receiving phone calls with no one on the other line daily from this company CBE group.
Company Response: Closed with explanation

Timely Response

2019-06-19

Lewisville, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: The company CBE Group is reporting a debt of {$290.00} from the original creditor XXXX XXXX. This debt was originally falsely reported by a previous company, XXXX XXXX XXXX, in the amount of {$160.00}. The debt amount has not only increased but is not valid. The original debt was deleted XX/XX/2016 from all credit bureaus due to it being a invalid debt. I have not received any communications from CBE group. This debt has already been disputed and deleted through the previous collector.
Company Response: Closed with explanation

Timely Response

2019-06-19

Oxford, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: Request for VALIDATION, NOT Verification XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, ( XXXX ) XXXX Account # : XXXX To Whom It May Concern : This letter is being sent to you in response to notices sent to me from your company and more importantly, due to your erroneous reporting to the Credit Bureau { s }, the highly negative impact on my personal credit report. Please be advised that this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 { b } that your claim is disputed and validation is requested. This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above named Title and Section. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you. Please provide me with the following : What the money you say I owe is for : Explain and show me how you calculated what you say I owe : Provide me with copies of any papers that show I agreed to pay what you say I owe : Provide a verification or copy of any judgment if applicable : Identify the original creditor : Prove the Statute of Limitations has not expired on this account : Show me the you are licensed to collect in my state : Provide me with your license numbers and Registered Agent or Agent of Service : A t this time, I will also inform you that if your offices have reported invalidated information to any of the 3 major Credit Bureaus { XXXX, XXXX or XXXX } this action might constitute fraud under both Federal and State Laws. Due to this fact, i f any negative mark is found on any of my credit reports by your company or the company that you represent, I will not hesitate to bring legal action against you for the following : Violation of the Fair Credit Reporting Act Violation of the Fair Debt Collection Practices Act Defamation of Character If your offices can provide proper documentation as requested in the following If your offices can provide proper documentation as requested in the following Declaration, I will require at least 30 days to investigate this information and during Declaration, I will require at least 30 days to investigate this information and during such time all collection activity must ceasesuch time all collection activity must cease and desist.and desist. Also, during this validation period, if any action is taken which could be considered Also, during this validation period, if any action is taken which could be considered detrimental to any of my credit reports, I will consult with my legal counsel for suit. detrimental to any of my credit reports, I will consult with my legal counsel for suit. This includes listing any information with a credit reporting reposThis includes listing any information with a credit reporting repository that could be itory that could be inaccurate or invalidated or verifying an account as accurate, when in fact there is no inaccurate or invalidated or verifying an account as accurate, when in fact there is no provided proof that it is accurate.provided proof that it is accurate. If your company fails to respond to this validation request within 30 days from the If your company fails to respond to this validation request within 30 days from the date of your receipt, all rdate of your receipt, all references to this account must be deleted and completely eferences to this XX/XX/2019 Complaint Print XXXX XXXX XXXX XXXX XXXX portafolio recovery.pdf ( 1.4 MB ) account must be deleted and completely removed from my credit report and a copy of such deletion { to any/all of the 3 major removed from my credit report and a copy of such deletion { to any/all of the 3 major credit reporting bureaus : XXXX, XXXX and XXXX } request shall be sent to credit reporting bureaus : XXXX, XXXX and XXXX } request shall be sent to me immediately.me immediately. I would also I would also like to request, in writing, that no telephone contact be made by your like to request, in writing, that no telephone contact be made by your company to my home or my place of employment. If your offices attempt telephone company to my home or my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls and communication with me, including but not limited to computer generated calls and calls or correspondenccalls or correspondence sent to or with any third parties, it will be considered e sent to or with any third parties, it will be considered harassment and I will have no choice but to file suit. All future communications with harassment and I will have no choice but to file suit. All future communications with me MUST be done in writing and sent to the address noted in this letter by USPS.me MUST be done in writing and sent to the address noted in this letter by USPS. It would be advisable that y It would be advisable that you assure your records are in order before I am forced to ou assure your records are in order before I am forced to take legal action against your company and your client. This is an attempt to correct take legal action against your company and your client. This is an attempt to correct your records, any information obtained shall be used for that purpose.your records, any information obtained shall be used for that purpose. Best Regards, XXXX XXXX.
Company Response: Closed with explanation

Timely Response

2019-06-18

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2019-06-15

Sandy, UT

Took or threatened to take negative or legal action

Debt collection: Medical debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response