The CBE Group, Inc
Consumer Complaints
There are over 1333 complaints on file for The CBE Group, Inc. Dated between 2019-12-10 and 2013-07-15.
Complaints Page 6
2019-04-23
Staten Island, NY
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: I have an ongoing issue with XXXX for almost 3 years now. I returned their equipment at my expense on XX/XX/XXXX and it was delivered at XXXX I was told that I would be charged {$350.00} for an early cancellation fee which was untrue as they kept changing their minds and decided to bill me whatever amount they felt like billing and whenever they wanted to. First I'm told {$350.00}, then I'm billed {$480.00} and then they tried to charge my credit card {$650.00} on XXXX-they 're not consistent. To continue, I wasn't credit for the returned equipment AND THEY ADDED {$53.00} A MONTH TO MY BILL FOR PREMIUM CHANNELS THAT I NEVER ORDERED/AUTHORIZED WHICH I WASN'T CREDITED FOR EITHER. I have so many letters, emails, many addresses for XXXX and no one ever replied. I have received calls from collection agencies. I had to start making payments as they were ignoring my requests for review account etc ... and in the end I realize that they truly want to get {$650.00} from me more or less for the following reason : As of XX/XX/XXXX I've paid XXXX {$400.00} and this month I received a letter from XXXX XXXX showing that my balance is {$240.00}, add the XXXX that I've paid and the total is {$650.00} which is ridiculous in so many ways. I know that many folks have filed complaints against XXXX and with good reason-look what they did to me and continue ... I've asked many times via postal mail to review and reduce my bill but they never did-they don't care, they don't have problems sleeping at night nor they have a conscience so why should I allow this to continue when they owe me money? It's always the same ... Last, while I am retired I'm also XXXX and they didn't care about this one bit nor did they care about how their lies added to my daily, XXXX XXXX.
Company Response: Closed with explanation
2019-04-23
CT
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I requested validation they did not properly validate. Sent via email. I never gave them permission to email me about this debt. This was paid. They did not show equipment returned in 2017. They did not show payments made. They reported to credit reporting company. This was paid in 2017.
Company Response: Closed with explanation
2019-04-20
Burien, WA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-04-18
Taft, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I looked on my credit report and found this collection on my credit, however this account does not belong to me. I contacted the company and requested that they send me a signed application or anything that I personally agreed to in which they sent me nothing I told this company that the account was fraud and to please remove this from my credit report.
Company Response: Closed with explanation
2019-04-18
GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I have checked my credit report & notice they have been some accounts & collections on my report that I had no idea of, I do not recall have contact these companies multiple time & even sent dispute letters with all 3 credit bureaus, I put a fraud lock on my report & Filed a FTC & Police report as well stating I'm a victim of identity theft & didn't authorize anything to these companies
Company Response: Closed with explanation
2019-04-13
Aurora, UT
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Complaint: CBE Group XXXX - Is reporting on my credit for a debt we do not owe. We are on a hardship/financial assistance program with the hospital and ALL my medical debts are included in that. This one is like 7 years old! You guys keep putting new collections on my credit report and the hospital has already told me they pulled them back.
So I don't know why they keep doing this but I am tired of continuously fighting this with them. You are in clear violation, especially because we contact you every single time you post it on credit .... because, mind you, you never send a notice for me to dispute it, which is also a violation.
But I contact them and fight with them every time and the hospital retracts the bills. I have this all worked out with the hospital and this needs to be deleted and they need to stop putting these on my credit!
I am contacting my friend XXXX who is the Assistant Attorney General and I am filing complaints with them also.
Company Response: Closed with explanation
2019-04-13
Aurora, UT
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Complaint: CBE Group XXXX - Is reporting on my credit for a debt we do not owe. We are on a hardship/financial assistance program with the hospital and ALL my medical debts are included in that. You guys keep putting new collections on my credit report and the hospital has already told me they pulled them back.
So I don't know why they keep doing this but I am tired of continuously fighting this with them. You are in clear violation, especially because we contact you every single time you post it on credit .... because, mind you, you never send a notice for me to dispute it, which is also a violation.
But I contact them and fight with them every time and the hospital retracts the bills. I have this all worked out with the hospital and this needs to be deleted and they need to stop putting these on my credit!
I am contacting my friend XXXX who is the Assistant Attorney General and I am filing complaints with them also.
Company Response: Closed with explanation
2019-04-11
Reynolds Station, KY
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Complaint: CBE group is trying to collect a debt still that has already been paid. There phone number out of XXXX Tennessee XXXX keeps harrassing me by making at least 3 phone calls a day. I have already told them that I paid them and they will not listen all they do is hang up and call back again the next day 3 times. I have already complained to the Police about theiephone harrasement and the Police have even told them to quit calling me or they could be prosecuted they have ignored the orders of the police and continue to call.
On XXXX XXXX I called the corporate number and the person I talked to said I owed nothing to them.
Company Response: Closed with explanation
2019-04-10
Kyle, TX
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Company Response: Closed with explanation
2019-04-04
Bakersfield, CA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: I had closed my account with XXXX XXXX XXXX when I moved and the remainder of that balance was sent to the old address. I was not aware of that bill until it was sent to collections where I received a call from CBE Group in regards to that debt. I paid it in full, and now that I am trying to repair my credit, I called both CBE Group and XXXX XXXX XXXX to ask for a removal on my credit since it was completely paid off but both parties said no. I was told I could then file my claim.
Company Response: Closed with explanation
2019-04-04
Oxford, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: On XX/XX/XXXX and XXXX, 2019 a company by the name " The CBE Group '' just popped up on my XXXX, XXXX, and XXXX credit report file. The original debtor is XXXX XXXX XXXX! This account does not belong to me, as all my bills have always been in my husband 's name. When I try to contact the CBE group, my calls are not be accepted, their recording says their too busy to take my call. I have filed a dispute with XXXX and XXXX.
Company Response: Closed with explanation
2019-03-28
NH
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: I get repeated calls from about 7 different area code XXXX phone numbers. The company is CBE Group which internet says is a debt collection agency. I just ran my credit report and the 3 services show no outstanding debts. I have asked them to stop. They won't tell me why they are calling me repeatedly, all hours day and night.
Here are their phone numbers : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response: Closed with explanation
2019-03-25
Carol City, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-03-23
Omaha, NE
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: Thank you for taking the time to look into this complaint. I would like for CBE Companies XXXX XXXX XXXX, XXXX XXXX, IA XXXX. Telephone ( XXXX ) XXXX Contact person XXXX XXXX to provide me with a receipt of payments made to their office on behalf of XXXX XXXX XXXX for a disaster loan I received over 14 years ago for about {$5000.00} dollars. They have a lein on my check for almost 12,000 and I have paid them over {$9000.00} I am only interested in making sure this company is on the up and up. Which they obvious is not. If they were, they would have a copy of the letter from the XXXX giving them the authority to collect on their behalf. Also, they would be able to provide me with a copy of the payments that they received. I know that it has be a law requiring them to give me a receipt of the payments they are collecting on behalf of XXXX. They are the one collecting the payments and supposed to be forwarding to XXXX. They are tell me to go to the XXXX and ask them. SBA is telling me they can not talk to me, because it is in the hands of CBE. By the way this company has about 3 different address I have found so far. And not one of them can give me a receipt of the {$2000.00} cash payment I just gave them on XX/XX/2019 over the phone with XXXX ( XXXX ) XXXX nor a statement of payment the amount they have received from my employer. This company has never sent me one statement, receipt or validation of this debt ever. Can they really do this? How much have the collected so far? And what is the balance to get this account closed? What company do business like this? They refuse to give me a receipt for payments.
I have tried to contact XXXX and they refuse to talk to me because CBE Companies or or Group or whatever there name is this month who is supposed to be collecting the payments. By the way they don't even have a license to collect in my state of Nebraska. ( I have enclosed a copy of the license collection agencies in my state and the law.
This company has a garnishment on my check. And I want to pay them off NOW. PLEASE GET ME A COPY OF THE PAYMENTS THEY HAVE RECEIVED AND THE BALANCE I OWE!
I have not seen anything like this before in my life. You can't go to the local store and make a payment and not get a receipt, what makes them exempt from providing a receipt of payments they have received. I have contacted my attorney general office and they told them to have me go to a government website to get the balance. Of course that didn't work. They also said they will contact XXXX to get a validation letter of the debt. Shouldn't they have had they before putting a garnishment on my check?
I don't know the law, but I know there has to be something governing this unscrupulous collection agencies practices. Isn't it against the law not to keep records of money you are receiving? No business is allowed to do that!
They don't want to put anything in writing so they can go on and on collecting payments from me. My XXXX it has already been 14 years. I want this account paid off and closed ASAP.
Please help me get a balance and after I pay them, a release letter sent to my employer that his account is paid in full.
Thank you for all of your time in getting this debt validate with history of payments and final balance owed. Have a blessed day!
Company Response: Closed with explanation
2019-03-22
UT
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Received a collection notice from XXXX XXXX in regards to a XXXX bill that was not owed due to no contract with XXXX or XXXX. Debt was disputed to XXXX XXXX and even though the consumer Financial Protection Bureau # XXXX. Debt was resolved and account was closed. XXXX XXXX later forwarded this debt to ANOTHER collection agency : CBE Group , inc. which they are now attempting to collect the debt not owen under CS # XXXX. This debt is not valid and in violation of the fair debt collection practices act
Company Response: Closed with explanation
2019-03-21
Brooklyn, NY
Fraud or scam
Credit reporting, credit repair services, or other personal consumer reports: Credit repair services
Company Response: Closed with explanation
2019-03-21
Elkins Park, PA
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-03-18
Atlanta, GA
False statements or representation
Debt collection: Other debt
Impersonated attorney, law enforcement, or government official
Complaint: I XXXX XXXX and my mother XXXX XXXX have been receiving several phone calls from XXXX stating that he has a {$29000.00} debt from a construction company with XXXX i called XXXX and they didnt give us much information but to call the following number XXXX and the XXXX website i spoke to them then was transfer to XXXX XXXX to they told me it would most likely to be a scam and to have it reported to FTC AT XXXX.
Company Response: Closed with explanation
2019-03-15
Bremen, GA
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Complaint: The company contacted me on several occasions via phone and mail attempting to collect on an account that has exceeded statue of limitations. I have requested that they do not contact me for any reason but they continue to call.
Company Response: Closed with explanation
2019-03-14
Ft Lauderdale, FL
Communication tactics
Debt collection: Credit card debt
You told them to stop contacting you, but they keep trying
Complaint: This collection company keeps calling me concerning a XXXX XXXX XXXX credit card account, but they have failed to provide : the name and address of original creditor, a copy of the original signed contract, delegation of authority to collect the debt, and a complete accounting of payments, interest and any fees associated with the alleged debt, per my request.
Company Response: Closed with explanation
2019-03-14
Leeton, UT
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: CBE Healthcare is reporting 2 new collections on my credit report. I have never received one thing from them nor did I know this existed! I have tried to call them several times since I saw it on credit and its fax numbers and voicemails. I can not reach anyone.
I contacted the hospital to see and they said nothing has been sent to collections because I have trying to get hardship.
This is erroneous and by law they are supposed to notify me and give me a chance to dispute it. They are in violation
Company Response: Closed with explanation
2019-03-14
Northville, MI
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-03-13
Bellview, FL
Communication tactics
Debt collection: Other debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2019-03-11
WI
Attempts to collect debt not owed
Debt collection: Other debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: Hello, my name is XXXX, just recieved a mail from CBE group , Inc. Today, never heard them before, or have any phone contact with them. They sent me a bill for XXXX, debt description for fine, public intoxication, it was in XXXX probably from XXXX. I been living in XXXX since XXXX. First thing i did was call the company, explained to them i haven't lived there for years, and its pass the statute of limitations, they said, yes itnis, but we can still collect, i informed them thats against rules and regulations, and that I will file a complaint, so here inam contacting you about the matter.
Company Response: Closed with explanation
2019-03-10
Vineland, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation