The CBE Group, Inc
Consumer Complaints
There are over 1333 complaints on file for The CBE Group, Inc. Dated between 2019-12-10 and 2013-07-15.
Complaints Page 17
2017-10-09
Flint, MI
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I 'm disputing with the CBE Group/XXXX XXXX because they are currently reporting a fraudulent account onto my credit reports XXXX XXXX and XXXX. Please assist me in getting this debt collector to stop reporting and to stop contacting me regarding this account.
ID Theft # : XXXX.
XXXX account number reporting : XXXX
Company Response: Closed with explanation
2017-10-06
Baytown, TX
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with explanation
2017-09-29
Saint Paul, MN
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: The CBE Group is trying to collect a debt from me for the wrong amount for XXXX XXXX. I have asked them to validate the debt by providing me with the contract, detailed bill showing all of the charges because I do not agree with the amount. XXXX a rep there that I have talked to a number of times advised me that they do not have it and that they are not required by law to provide me with this information. I have been asking since XXXX. This bill started out at XXXX and then they sent me a notice for XXXX in XXXX, then this month they sent a notice stating I owe XXXX. The reason for this is because they state they have bought the same bad debt 3 times and charge me 18 % each time. I advised they have had this whole time and that they cant do this and XXXX advise " We can do what we want ''! I only owed them XXXX and I have offered to pay this but they will not except it.
Company Response: Closed with explanation
2017-09-28
Itasca, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I received a final incorrect invoice from XXXX, dated XX/XX/XXXX after cancelling my service with them and returning all of their equipment on XX/XX/XXXX. Upon receiving the invoice I tried unsuccessfully to get the balance corrected by phone but eventually ( XX/XX/XXXX ) had to go in person to one of their offices with all my paper work, which proved that the service had been terminated and their equipment returned on the dates I had claimed they were. One of their agents reviewed my account and the paperwork I had brought in, decided I was correct and put in for a credit to remove the overcharges. Two days later ( XX/XX/XXXX ) I received an email from XXXX acknowledging that I had received a credit for {$93.00} which would be reflected on my next invoice, leaving a balance due of {$0.00} on my account. When I did not receive a next invoice, I went online and printed out the final invoice which did show the both that the credit was issued, and applied to my account and that the balance due was now {$0.00}. Despite this I was contacted a short time later ( XX/XX/XXXX ) by a debt collector, ( XXXX XXXX XXXX XXXX XXXX, XXXX. ) hired by XXXX requesting payment on the original amount. After sending all my paperwork to them they dropped collection efforts. Three months later I received a new collection letter from a new collection agency, CBE Group, dated XX/XX/XXXX for the same {$93.00}, XXXX 's billing error, which they had corrected on XX/XX/XXXX. On XX/XX/XXXX I sent in all the same paperwork, proving that there was no debt with a letter explaining the situation to CBE, however instead of dropping the matter they have continued sending me collection letters for the original amount the latest one dated XX/XX/XXXX.
The debt collector trying to collect the fictitious debt is : THE CBE GROUP , INC .
XXXX XXXX XXXX XXXX XXXX, IA. XXXX
Company Response: Closed with explanation
2017-09-27
CO
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: I had a delinquent account with XXXX XXXX XXXX and the account was sent to CBE Group for collections. I sent a payment to the company via money order and the company did n't receive it or denies receiving the payment. I contacted XXXX XXXX XXXX directly and submitted several payments until the debt was paid in full in XX/XX/XXXX.
CBE ( XXXX ) XXXX, and XXXX ( XXXX ) XXXX both continue to report the bill as delinquent. On XX/XX/XXXX, I sent them both copies of money orders proving the bill was paid, but the account is still reported as delinquent.
I contacted XXXX XXXX XXXX, Closing Bill Unit, ( XXXX ) XXXX, on XX/XX/XXXX, and was informed that the account was released from CBE in XX/XX/XXXX, and XXXX XXXX XXXX submitted another request to have my account updated on XX/XX/XXXX.
I do n't know what else to do.
Company Response: Closed with explanation
2017-09-24
Charlotte, NC
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2017-09-22
Westland, MI
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-09-22
Belmont Heights, UT
Attempts to collect debt not owed
Debt collection: Medical debt
Debt is not yours
Company Response: Closed with explanation
2017-09-20
Salt Lake City, UT
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-09-20
Auburn, AL
Written notification about debt
Debt collection: I do not know
Notification didn't disclose it was an attempt to collect a debt
Complaint: I do not have a debt and closing my case stated no further deductions. More today from Social Security & how do I get repaid for their errors?
Company Response: Closed with explanation
2017-09-20
Saint Louis, MO
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2017-09-19
Lewisville, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Ordered internet service from XXXX ( was XXXX XXXX ). They came out several times and I spent endless hours with IT people, but they could not get it to work. Three weeks later, I ordered XXXX service and called to cancel. I was led to believe any/all charges would be waived for the hassles. I had to go return the equipment. Since then, I was hung up on, transferred etc. They have now put $ 70+ on my credit report now and ruined my mortgage application/process. I finally paid it since I spent so much time trying to resolve this like a " normal '' business should. they turned it over to CBE Group which is their collections company. Account number XXXX and approval code CBE used to process my payment is XXXX. XXXX XXXX and service address was XXXX XXXX XXXX, XXXX TX XXXX.
Company Response: Closed with explanation
2017-09-18
Tibbs, MS
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: This debt is not mine, I never lived in the state or the address that the account was opened. The debt is for {$400.00} and I have contacted the CBE GROUP and has not received a response to my complaint.
Company Response: Closed with explanation
2017-09-17
Centerton, OH
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I telephoned XXXX in early XX/XX/XXXX and was told acct was paid in full. I had moved and never ever received a bill that acct was still owing. Never received notice from CBE Group that there was an outstanding balance. Upon learning of collection thru XXXX XXXX I immediately paid amount due to XXXX. XXXX lied about having sent me notices or USPS failed to forward mail!
Company Response: Closed with explanation
2017-09-12
Auburn, AL
Threatened to contact someone or share information improperly
Debt collection: I do not know
Contacted you after you asked them to stop
Complaint: On the first Wednesday after the XXXX of XXXX, my Social Security check was reduced by {$280.00}.
Credit company told me they mailed several months of notices to a XXXX XXXX XXXX address. This is not an address that I know, & I never received any calls.
They stated they were taking out $ 400+ this month. I only have SS & $ XXXX monthly retirement to live on with my wife. Help Please. Give me an address & I will mail you 100 % of my documentation.
Company Response: Closed with explanation
2017-09-11
Charlotte, NC
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: On XXXX XXXX, I was aware of the collection from Cbe group. Which is a collection company for XXXX XXXX XXXX from what it says. I 've never have XXXX XXXX XXXX my identity was stolen. I 've filed a police report so I would like this removed.
Company Response: Closed with explanation
2017-09-07
Fort Myers, FL
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Closed with explanation
2017-09-06
SC
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Complaint: Persons from the CBE Group, based in XXXX, NC, keep calling me about an alleged debt of {$670.00} owed to the USPS for unknown reasons. When I spoke with a representative - who refused to personally identify themselves - and they told me why they were calling me, asking how I would take care of this matter, I asked what the alleged debt was about. They refused to tell me. I told the representative not to call me again and that I do not want them to contact me. This has gone one at least five more times. I refuse to answer subsequent calls.
Company Response: Closed with explanation
2017-09-05
Fresno, CA
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with explanation
2017-09-01
Rncho Domingz, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: On XX/XX/XXXX I received a letter in the mail dated XX/XX/XXXX from CBE group stating that I owe {$130.00} for an account that was original under the XXXX XXXX XXXX. I do not owe this debt, my financial obligation has been satisfied with the University. I am not responsible for this debt nor do I owe it. I received an email from the XXXX XXXX XXXX on XX/XX/XXXX thanking me for meeting my financial obligation with the University and also stating that I can order transcripts and my degree is on its way.
Company Response: Closed with explanation
2017-08-30
Cleveland, OH
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-08-29
Hamilton Grange, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2017-08-29
Baltimore, MD
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2017-08-28
Murray, UT
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I sold a smart phone through XXXX. I did this because XXXX offered me a {$40.00} account credit. After selling the phone, my account was never credited and I was charged a {$31.00} listing fee. I disputed this with XXXX multiple times but they would not credit my account and charged my XXXX account for the {$31.00} listing fee. I disputed this transaction with my credit union and provided them documentation which showed I should have received a {$40.00} account credit and that I did not owe XXXX the money. The credit union was in favor of me and I did not have to pay. I have now received two letters from two different collection agencies attempting to collect a {$31.00} charge. I have sent two dispute letters back to them. XXXX keeps hiring different collection agencies to try to collect the balance that I do not owe them and that my credit union agrees I do not owe them.
Company Response: Closed with explanation
2017-08-26
Cheyenne Wells, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: XXXX XXXX Applied my last payment of {$57.00} paid on X/XX/3017 to someone else 's account resulting in this hitting my credit report dropping my credit score by 29 points.
I have contacted them and made it clear that this needs to be removed immediately and the 29 points need to be put back. They stated this could take 7 to 10 days And I 'm in the process of purchasing a brand new home with my husband.
When trying to reach out to the credit agency CBE it States that no one is available. This is inexcusable. Not only did I leave a forwarding address but clearly the bill was paid in full.
Company Response: Closed with explanation