The CBE Group, Inc

Consumer Complaints

There are over 1333 complaints on file for The CBE Group, Inc. Dated between 2019-12-10 and 2013-07-15.

Complaints Page 20

2017-06-08

South Florida, FL

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: Was a collection front tv cable, and we talk and we decided to pay i n 2 parts, I pay the first one and I give authorization to get the second pay on my car automatically. I do n't know why is the complain. I pay for this XXXX account alrready.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-06-07

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I moved out of my old apartment in XXXX 2015 but in XXXX 2015 a co llection company named CBE Group said I owed {$86.00} for my utility bill. I contacted my old apartment manager who emailed me proof of my final payment for rent and utilities. In fact, I was mailed a refund from my initial security deposit and she said I owed nothing. I forwarded a copy of that statement to CBE and for the last two years have considered the matter closed. But in the last month or so, I 've been receiving call after call to ding me for the same debt. I also received a printed bill from them in the mail but returned it with a note demanding that they stop harassing me. I hope you can get CBE Group off my back once and for all.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-31

New Orleans, LA

Credit monitoring or identity theft protection services

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Didn't receive services that were advertised
Complaint: i have several collections for services i never received or authorized. from the XXXX XXXX XXXX for {$830.00}, cbe group for {$6600.00}, {$1400.00}. also, XXXX XXXX for {$130.00} and i never signed or authorized any of these charges. Also child support is showing {$8200.00} and i never went to court and proved any paternity or took any XXXX XXXX to prove myn relations. would you please assist me in removing these unauthorized accounts. thanks
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-30

Chicago, IL

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: Posted fraudulent record to credit Bureaus.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-30

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-26

Boise, ID

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Complaint: Th e CBE Group , Inc. c ontinuously is sending to my employee job emails on its attempt to collect a debt for someone other than me : Dear XXXX XXXX ... I responded each time advised they got the wrong person and to stop sending emails to me and to my job. They continue to do so.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-23

Bath, SC

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: On XXXX XXXX 2017 at XXXX I received a call on my cell phone from XXXX but was not able to answer the call. Later that day, at XXXX, the number called again. This time I answered the phone with my name and the caller asked for XXXX XXXX. I responded that they had dialed the wrong number. They asked if I knew XXXX XXXX and I responded that I did know her ( she is my sister ). The caller said he was from CBE ( or something like that ) and had an important business matter to discuss with XXXX XXXX and he asked me to give him her number. I refused since I have no idea who this person is. After this phone call, I received several other phone calls from these numbers. I received a call from XXXX at XXXX on Saturday, XXXX XXXX 2017 and did not answer it. I received a call from XXXX at XXXX on Monday, XXXX XXXX 2017and was not able to answer it since I am a XXXX XXXX and in class at that time. I received a call from XXXX at XXXX on Monday, XXXX XXXX 2017 and was not able to answer it since I am a XXXX XXXX and in class at that time. I received a call from XXXX at XXXX on Tuesday, XXXX XXXX 2017 and was not able to answer it since I am a XXXX XXXX and in class at that time. I received a call from XXXX at XXXX on Tuesday, XXXX XXXX 2017 and was not able to answer it since I am a XXXX XXXX and in class at that time. I received a call from XXXX at XXXX on Tuesday, XXXX XXXX, 2017. I was able to answer the call. When I answered, the woman asked for XXXX XXXX. I told her This is not XXXX XXXX phone. Please do not call me again. I have already reported your company to the Federal Trade Commission
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-23

Ansley, LA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-22

Shulerville, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I have contacted this company about alleged debt in the amount of {$900.00} this company is reporting on my credit profile on XXXX / XXXX / 2017 . I have received no correspondence or phone calls prior to this being reported on my credit profile. I have no contract with this company and owe no debt to this company or any affliations. This false information this company is reporting is ruining my credit worithness and I am trying to solve this issue before I am forced to exercise my rights under FCRA if this issue is not resolved and removed off my credit profile.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-22

SC

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: I have been trying to apply for auto loans thinking I would be sorting through a bunch of offers deciding on the best one. For days I kept getting rejection notices. Finally, one of those gave a reason ... my credit score is over XXXX points lower than it should be. I immediately applied for a credit report. After analyzing the report I found an old XXXX account that has been trying to collect {$120.00} that was paid years ago. For the past 3 years they have been reporting to my credit report that I am delinquent on it without any notification to me. I no longer have any record of this payment since this is from 3 years ago. I have spent hours on the phone with XXXX and they keep giving me the run around.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-22

Salt Lake City, UT

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-19

Greenwood, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I received a notice in the mail regarding a debt for utilities for a property I lived in ove r two years ago. I called CBE to let them know that I had no outstanding debt with my utility company and that thi s is the first hearing about it since I moved. They told me they were the third company to receive the collection. Again, this is the first collection attempt I have received and I have not moved since. Not only that, but there is n't anything regarding this " collection '' on my credit report. Not now, not at any point in th e past two an d a half years. They told me to mail them a dispute letter in the mail, but it will probably be ineffective since they are the third company to receive my " debt ''.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-17

Salt Lake City, UT

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-17

Dellslow, WV

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: I received notification on my alerts through XXXX that a new credit collection account is appearing on my account at XXXX , XXXX and XXXX on XXXX XXXX , 2017 wi th XXXX XXXX XXXX XXXX . I disputed the same with documentation. First, the last payment date indicates XXXX XXXX , 2017 wh ich is in the future. Second, I do not have gas service at my present location and have been at my present location of XXXX XXXX XXXX for over a year. I received not notification of such account and no request for verification of the same. Also I am in the process of purchasing a mortgage to close on XXXX XXXX , 2017 and ended up paying this amount which is still reflecting as unpaid, even though I do n't believe this account balance belongs to me but possible the new tenant at the location I left behind over a year ago, I paid as I cant proceed with the loan process with the outstanding amount listed in collection. So it is paid in full. I have proper documentation of both my current lease and the paid in full. I am requesting that this account be removed from my credit reports as I was never given proper notification for verification purposes, I was not living in this home during the delinquent period, and I have not paid a debt I do n't believe belongs to me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-16

Bethel Park, PA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-16

Manhattan, NY

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-15

Sangerville, ME

Confusing or misleading advertising or marketing

Credit reporting, credit repair services, or other personal consumer reports: Credit repair services


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-15

Brookside, NJ

Incorrect information on your report

Student loan: Federal student loan servicing

Account status incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-12

KY

Threatened to contact someone or share information improperly

Debt collection: Federal student loan debt

Contacted your employer
Complaint: I have been making payments in a " rehabilitation '' program for well over a year. I just found out that instead of being rehabilitated, I am still in default. I have attempted to contact them by phone and by email for over a week now and I have n't received any communication. No returned calls, no returned emails.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-05

Cartersville, SC

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Someone from CBE Group keeps calling from XXXX STATING THAT THEY ARE TRYING TO COLLECT A DEBT. The robo call does not state who they are calling meaning a name.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-04

Hollis Center, ME

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: Received a letter from XXXX XXXX . Upon speaking to a representative i regards to this matter, I was asked for my XXXX Pin Code. I refused to divulge that information, as I did not contact XXXX directly, and due to security concerns. I received a statement from XXXX XXXX , and the statement only state one-time charges. There is no detailed information, in regards to the one-time charges. Also, I am perplexed as to how I ca receive a letter from a collection agency, as well as a billing statement from XXXX sixty calendar days later. Also, upon initial contact with this collection agency, I informed them this account was declared as disputed. Upon further contact by the same collection agency, I declared all contact with me was to hereby cease and desist immediately. I have not been informed as to the one-time charges, in question.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-04

Tucson, AZ

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: Learned of collections from checking XXXX XXXX never got mail or phone notifications! I looked up company 's name CBE Collection but did n't contact them to settle amount.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-02

Virginia Bch, VA

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-05-01

Juniper Hills, CA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I discovered this account on my credit. I never received a notice for the right to dispute. I have no knowledge of the account.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-04-26

NY

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: XXXX XXXX took my phone when I switched from XXXX XXXX XXXX as part of promotion. I was owed XXXX dollars in credits for paying off my bill at XXXX XXXX XXXX . My old phones disappeared and XXXX refuses to give me the credits. I have spoke with several supervisors and all say they will take care of it. Now they say they ca n't help me and have sent the bill to collections at cbe group. I tried returning the phones immediately because of unhappy about the credits. They told me to hold on the credits will be applied. When they did n't and I called back they told me I was out of the time frame to return the phones. So I was stuck. The store ran my credit 3 times and nobody will resolve it. Now I owe XXXX dollars for the phones I was given by XXXX because they would n't return the phones
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response


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