TRANSWORLD SYSTEMS INC

2017-06-04

Wallington, NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: My complaint is in regard to a letter I received from " Transword Systems Inc. '' seeking to collect a debt which I have already paid. <P/> Brief backstory : From XX/XX/XXXX to XX/XX/XXXX I rented a vehicle with XXXX XXXX through their program with XXXX. On Saturday XX/XX/XXXX I returned the rental vehicle to XXXX XXXX. The employee with whom I returned the vehicle explained to me that since it was Saturday, the staff who handle their XXXX vehicles were not in that day - and that I would be called on Monday XX/XX/XXXX to resolve any outstanding balance. Monday came and around XXXX XXXX. I realized I had not been called by XXXX, so I called them and spoke to " XXXX '' about paying my outstanding balance. I told him that I had sufficient funds in the debit account which they had on file, and he said that he would attempt to make the charge and then call me back. He never called back, nor was I charged. On XX/XX/XXXX (XX/XX/XXXX ) the two deductions were finally made from my debit account ( one in the amount of [ {$110.00} ] and a second in the amount of [ {$180.00} ] totaling [ {$290.00} ] by XXXX XXXX. <P/> Complaint : On SaturdayXX/XX/XXXX I received a debt collection letter dated XX/XX/XXXX from " Transworld Systems Inc. '' on behalf of " XXXX XXXX ''. This collection letter is dated 20 days after XXXX XXXX deducted the exact same amounts from my debit account. The letter claims : " CURRENT BALANCE DUE : {$290.00} This Balance is a Sum of Balances from 2 Account ( s ). See additional page ( s ) for account detail. '' On the additional page with account details, the following balances are listed : " {$110.00} '' " {$180.00} '' In short, on XX/XX/XXXX - two deductions were made from my debit account by XXXX XXXX for the exact amounts and total above ( one for {$110.00}, and a second for {$180.00} - total of {$290.00} ). 20 days later, Transworld Systems Inc. dates a debt collection letter to me on XXXX 's behalf for these exact balances which I have already paid. I can provide a bank statement showing the date and amounts withdrawn from my account by XXXX.
Company Response: Closed with explanation

Timely Response

2017-06-03

Fairbanks, AK

Communication tactics

Debt collection: Medical debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2017-06-02

Pinellas Park, FL

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2017-06-02

Kissimmee, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Closed with explanation

Timely Response

2017-06-02

Bothell, WA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2017-06-02

Silver Spring, MD

Attempts to collect debt not owed

Debt collection: Auto debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2017-06-02

Reeds, MO

False statements or representation

Debt collection: Auto debt

Attempted to collect wrong amount
Complaint: I rented a car for a trip back in XXXX XXXX XXXX from XXXX XXXX XXXX XXXX . I had the car for two weeks. During the duration of having the rental there was a small hail storm. Upon turning in the rental I was told that the car had hail damage. It did not hail anywhere near where I live which is where the car was located inside of my garage. When we arrived to get the rental what we reserved was n't ready. We waited 45 minutes before we even left in the rental and the car was n't gone over with us to access any damages that could have occurred while the previous renters had it. I have now received XXXX collections XXXX in the amount of {$1100.00} and XXXX in the amount of {$230.00} from Trans-world Systems INC. Collection ag ency. This is n't accurate this is fraud. I am NOT responsible for the damages to the rental because it did n't happen while it was in my possession. If these collection accounts are n't resolved in a timely manner I am filing a class action law suit against the collection agency as well as XXXX XXXX XXXX XXXX .
Company Response: Closed with explanation

Timely Response

2017-06-01

Rock Hill, SC

Written notification about debt

Debt collection: Medical debt

Notification didn't disclose it was an attempt to collect a debt
Company Response: Closed with explanation

Timely Response

2017-06-01

Plantsville, CT

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2017-06-01

Guaynabo, PR

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: Today, XXXX XXXX , XXXX I recei ved a letter fro m Transworld Systems. At XXXX , the same day I called them because I had no idea what they were charging me for. Supposedly I gave a check for the amount of {$320.00} ( three hundred so mething, not quite sure of the amount ) and that check was used to pay an account on XXXX . The check bounced. The problem is I do n't have an account on XXXX , I 've never had. The collector, named XXXX said this was in XXXX , six years ago and now they 're trying to collect {$720.00} for something that I did n't even buy. I asked if the check could be sent to me so I could see that is mine and that if it was I would pay the amount that it said on the check. The person said that was n't an option, that this was the government, the have my social security number, they have everything and they could do whatever they wanted. I told him " then tell them to kill me because I do n't have that amount of money and for an account that I do n't even have ''. They offered me to make payments. Again, I said no, it 's not fair to pay for something I do n't even know. I offered to pay in full the three hundredd something dollars, the person said no and even if I paid the {$720.00} he would not close my case and that the governement could do whatever they wanted.
Company Response: Closed with explanation

Timely Response

2017-05-31

South Florida, FL

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: I am contacting your agency after attempting to resolve this matter with TRANSWORLD SYSTEMS INC and disputing with all XXXX credit reporting agencies. When I initially found out that TRANSWORLD SYSTEMS INC was reporting negatively on my credit report it showed up as XXXX account. After I dispute the item TRANSWORLD SYSTEMS INC turn around and add a XXXX collection negative item to my credit report for the same exact amount of XXXX . I have requested that creditor validated validity of this debt by provide with copy of sign service contract and Identification on individual services was rendered to.
Company Response: Closed with explanation

Timely Response

2017-05-31

Stilesville, IN

Dealing with your lender or servicer

Student loan: Private student loan

Need information about your loan balance or loan terms
Complaint: I filed bankruptcy in XXXX XXXX . My bankruptcy was discharged XXXX XXXX . I am in the process of buying a home and I frequently check my credit report. On Friday XXXX / XXXX / XXXX there were XXXX collections totaling just over {$14000.00} on my credit report from a company called Transworld Systems INC. I called not understanding why this was just simply placed on my credit report and no one would answer my ques tions. They referred me to a lawyer who stated he did not have my student loan accounts. When I called Transworld back and asked for them to show me validation of these loans they have been unwilling to do so and they are unwilling to take off of my credit report. They can not tell me where the loans originat ed from or show copies of my promissory note. They did not warn me with calls or letters stating that I had anything in default so I could attempt to pay it before it went to collections. They do state that they have my correct address and phone number. I need help with this immediately due to this could potentially stop the purchase of my home. I have always paid my student loans and simply want a chance to pay them without a default but I have not been given that opportunity.
Company Response: Closed with explanation

Timely Response

2017-05-30

Wallington, NJ

Took or threatened to take negative or legal action

Debt collection: Other debt

Collected or attempted to collect exempt funds
Complaint: XXXX / XXXX / XXXX We purchased a product called XXXX off a direct marketing infomercial. On XXXX / XXXX / XXXX they claimed it was for XXXX with 100 % money back guaranty. So we ordered it it wa s a 4 week supply. We tried it for two weeks. It made my wife XXXX . We called the company they told us they was not going to honor the guaranty. So I called my credit card customer service. Advised me to dispute the charge. So they can correspond with the merchant foe me .so I did do so. The credit card company sent the merchant numerous requests to correct the issue they didnt respond to the credit card company request during the required time allowed. I received a response from the credit card company that they had made a ruling in this dispute case. And refunded my account from this merchant. They advised me that this issue was solved. <P/> Now I have received letter from transworld system inc collections on XXXX / XXXX / XXXX at XXXX XXXX XXXX XXXX XXXX XXXX XXXX , Pa XXXX contact # XXXX . Requesting me to respond within 30 days. I tried to call the contact # and get a recording that this phone # is out of service Can pleas assist me in this matter XXXX and XXXX XXXX XXXX cell XXXX
Company Response: Closed with explanation

Timely Response

2017-05-30

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-05-30

Cheverly, MD

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: TRANSWORLD SYSTEMS INC. HAS FAILED TO TIMELY VALIDATE THE ALLGED DEBT AS REQUESTED BY MY DEBT VALIDATION LETTER SENT TO THEM OVER 2 MONTHS AGO. BASED ON INFORMATION AND BELIEF, THE ALLGED DEBT IS NOT MIND. THESE PEOPLE CONTINUE TO CONTACT ME AT HOME OVER AND OVER WITHOUT VALIDATION.
Company Response: Closed with explanation

Timely Response

2017-05-27

Huntington, WV

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: I unfreeze my credit on XXXX to apply for a house and this collection account shows up on XXXX / XXXX / XXXX one day later. I have received no formal notice of debt from this collection agency or whatever the original company is. No one has contacted me from this collection agency. This appears fraudulent because I have health insurance and an XXXX at work I could have paid this from. Date Reported : XXXX XXXX , XXXX Original Creditor Name Date Assigned Original Amount Owed Amount Status Date Status TRANSWORLD SYSTEMS INC XXXX XXXX , XXXX {$350.00} {$350.00} XXXX XXXX , XXXX UNPAID Balance Date Account Designator Code Account Number Creditor Classification Last Payment Date Date of First Delinquency XXXX XXXX , XXXX INDIVIDUAL_ACCOUNT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , XXXX
Company Response: Closed with explanation

Timely Response

2017-05-26

Liverpool, TX

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: A company called Transworld Systems INC repeatedly calls my phone asking for my XXXX XXXX XXXX daughter for debt collection for XXXX XXXX of {$5.00}. I have called the company directly to get this matter resolved and they continue to run me in circles. I have talked to 3 different people asking for them to provide reason and exclude my daughter out of this and they keep telling me it 's a mistake on their part for not switching over the information. I received paper work after 4 months of having them calling me repeatedly and I continuesly asking for the paper work. The paper work recieved says that they can not run an investigation for the amount owed and they still have my XXXX XXXX XXXX selected for collection. I did not receive any paper work before hand of the amount due. The initial phone call that I received about the amount due was the collection agency needing payment from my daughter around XXXX of XXXX . This collection is from XXXX and I had no record prior for the amount due. My XXXX XXXX XXXX daughter has not recieved any paper work prior to the initial phone call either. They told me by law they did not have to send any information of the amount due before they sent it to collections.
Company Response: Closed with explanation

Timely Response

2017-05-26

Massillon, OH

Dealing with your lender or servicer

Student loan: Private student loan

Don't agree with the fees charged
Company Response: Closed with explanation

Timely Response

2017-05-25

Stilesville, IN

Communication tactics

Debt collection: Private student loan debt

Frequent or repeated calls
Complaint: Representative from company continues to call after several requests from myself and spouse to quit calling. I have asked for a letter of proof of debt and who the owner of the debt is and never received it. They tell us it is a federal student loan when in fact it is a private student loan and they are threatening " federal repercussions ''. They have called my spouses employer several times and claimed to my wife that I gave permission to do so. I did not give permission nor do I know how to contact her employer. I have asked to come to a reasonable payment agreement assuming such debt is actually owed and am continually asked to pay full amount as the only option. I am tired of the oppressive calls which to my knowledge are breaking both federal and Indiana law.
Company Response: Closed with explanation

Timely Response

2017-05-25

Mesa, AZ

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2017-05-25

Anaheim, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: We received a bill in the mail from Transworld Systems INC that states a balance of {$72.00} has been placed with them by XXXX XXXX XXXX XXXX XXXX The bill is dated XXXX / XXXX / 17 however we received a week later. We never never received an original notice of any bill directly from the XXXX XXXX XXXX and there is no itemization of what the original bill amount was, and if there is a surcharge that is being added to the amount. Within the letter it even states " If you have an income tax refund, perhaps you can use the proceeds to pay this amount. '' We have received no proof of any original bill and have no idea how any debt is being charged and for what reason. We have never had the XXXX XXXX XXXX come to our home for any reason and do not believe this debt is valid, and may be fraudulent.
Company Response: Closed with explanation

Timely Response

2017-05-24

Colts Neck, NJ

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: TSI i s reporting account number XXXX on my credit report after it was paid. I was told it would not be on my credit report.
Company Response: Closed with explanation

Timely Response

2017-05-24

Laurel, NY

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-05-23

MD

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2017-05-23

Raymond, NH

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: Received notification from Transworld Systems Inc, Debt Collector on XXXX XXXX , 2017. Called Debt collector on XXXX XXXX , 2017 to find out more information regarding debt owed. I told them I would need to contact the insurance company regarding payment. Received insurance information on XXXX XXXX , 2017 showing debt paid to creditor. Called debt collector on XXXX XXXX , 2017 and gave them the information. Debt collect will not allow scanned email of insurance information but will allow fax or mail. Both can be unreliably when trying to prove they received the documentation.
Company Response: Closed with explanation

Timely Response