TRANSWORLD SYSTEMS INC

2019-04-07

MD

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: On XX/XX/XXXX I had a medical bill with XXXX XXXX. This bill went to their billing XXXX internal billing dept. I had called to pay the amount owed in XX/XX/XXXX and the XXXX told me that they would link all my account together and I paid XXXX. Since that date, all of XXXX and XXXX, I have paid all co-pays, or other bills that were patient responsibility not knowing that this bill was still open and I never got another bill. It was not linked and XXXX XXXX couldn't tell me why.
Company Response: Closed with explanation

Timely Response

2019-04-06

Keyport, WA

Dealing with your lender or servicer

Student loan: Private student loan

Trouble with how payments are being handled
Company Response: Closed with explanation

Timely Response

2019-04-05

Tucson, AZ

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2019-04-04

Stevenson, MD

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Complaint: I HAD ALREDY DISPUTED A REPORTED ACCOUNT ON MY REPORT TO THE COMPANY CONCERNED YET IT IS BEEN SHOWN ON MY CREDIT REPORT.
Company Response: Closed with explanation

Timely Response

2019-04-04

Phoenix, AZ

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was result of identity theft
Complaint: I have a debt collection reporting on my credit for medical services that I have never used. I do not recognize this account nor the details mentioned. This debt does not belong to me.
Company Response: Closed with explanation

Timely Response

2019-04-04

Stevenson, MD

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: I and my attorney had tried ceaselessly to dispute these debts to no avail, this company concerned keep acting not in good faith by disregarding our communications and advice since 2018
Company Response: Closed with explanation

Timely Response

2019-04-03

Joint Base Lewis Mcchord, WA

Problems at the end of the loan or lease

Vehicle loan or lease: Loan

Problem while selling or giving up the vehicle
Company Response: Closed with explanation

Timely Response

2019-04-03

Colburn, IN

Attempts to collect debt not owed

Debt collection: Federal student loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-03

Eastchester, NY

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I am currently paying transworld an automated amount of $ XXXX monthly towards a {$670.00} amount for tolls by mail. I tried explaining that Notifications werent received and if I can just pay the bills owed since the majority of the amount is violation late fees. They said I only had the option to go on a monthly payment plan. Now I am currently unemployed and am not receiving any government financial assistance or any aid at the time and can not afford to pay this debt. I would like to know if its possible to dispute the violation fees and just pay the tolls owed at this time. Since I have no source of income.
Company Response: Closed with explanation

Timely Response

2019-04-03

Albuquerque, NM

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: -> I have sent 3 correspondence letters via the US postal mail to dispute the validity of the debit within the initial 30 day period ( the third letter was sent via certified mail to ensure delivery/signature confirmation ). -> I have also sent at least 2 inquiries/correspondence via their website which has a page dedicated to sending them messages. -> From all of the above, they have failed to contact me back in regards to disputing the debt and they seem to be running the clock so that the 30 day time-frame will elapse. I am trying all methods of clearing/disputing the debt with them. But they have failed in every single attempt to even acknowledge my dispute of the debt they want to collect. -> I have also contacted the original creditor ( XXXX XXXX : Patient Financial Svcs ), and they will be reclaiming the debt as it has been within 30 days ( transferred it over to TSI on XX/XX/XXXX or XX/XX/XXXX ). So TSI will no longer have any claim on the the debt and can not contact me to receive payments after 30 days. The debt will revert back to the original creditor and thus TSI needs to respond to my multiple types of correspondence and investigate/close the matter ( as the debt is no longer their 's to collect ).
Company Response: Closed with explanation

Timely Response

2019-04-03

Chicago, IL

Written notification about debt

Debt collection: Private student loan debt

Didn't receive enough information to verify debt
Complaint: I received a letter from Transworld Systems Inc dated XX/XX/2019 concerning a balance owing with XXXX XXXX XXXX . This debt was previously placed with XXXX and I never received any notification that XXXX is no longer servicing the account. I have tried to reach out to XXXX and they are no longer taking calls. On XX/XX/2019 I spoke with XXXX XXXX with Transworld and after all disclosures I told him that I wanted to start making payments but would need some written documentation confirming that they are in fact the servicer of the loan, that the account is no longer placed with XXXX and that XXXX XXXX has given them permission to service the loan. My request was met with significant pushback from Mr. XXXX. He told me that the letter I received - the Dunning letter - was verification enough and that I should call XXXX XXXX. I explained to him that I am well aware of my rights and I am entitled to have this debt verified and have proof that they have authority to service this debt. XXXX started to interrupt me as I was talking and told me that he is in the position to know far more about what his job is than me. I told him that I don't appreciate his tone or that he is being argumentative with is request and asked to speak with his manager. I was told that that the manager - XXXX XXXX is unavailable. My complaint is two fold, the abusive and argumentative nature of Mr. XXXX is unacceptable. I have a debt, but I am still human and should be treated as such. Second, receiving push back for requesting proof that Transworld has authority to service the debt from XXXX XXXX is in direct violation of the FDCPA.
Company Response: Closed with explanation

Timely Response

2019-04-02

Lawrenceville, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: Closed with explanation

Timely Response

2019-04-02

Gloucester City, NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-02

Boston, MA

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Trouble with how payments are being handled
Complaint: I refinanced my loans at the end of XX/XX/2019. Payment in full for my loan with XXXX XXXX XXXX was sent by check from my new Lender. The check for XXXX was cashed on XX/XX/2019. On XX/XX/XXXX, I received a bill for my loan payment from XXXX XXXX XXXX. When I asked about the payment in full, they said they did not receive it. I sent a copy of the cleared check via email on XX/XX/2019. On XX/XX/2019 I contacted the company via email as I had still not heard anything back. I was told that they did not have an updated. On XX/XX/XXXX, I received another bill for the next payment. I called the company on XX/XX/XXXX and was told there was still no update, over two weeks after I had sent the copy of the cleared check. I have now had to make two additional payments on a loan that should have been paid off as of XX/XX/2019.
Company Response: Closed with explanation

Timely Response

2019-04-01

Raymond, NH

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Transworld Systems - XXXX XX/XX/2019 - XXXX XXXX Called cell phone XX/XX/2019 - XXXX XXXX Called cell phone Do not own a debt with anyone but continue to call. Need to stop calling ( Harassment )
Company Response: Closed with explanation

Timely Response

2019-04-01

Fort Collins, CO

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-01

Lewisville, TX

Written notification about debt

Debt collection: I do not know

Notification didn't disclose it was an attempt to collect a debt
Complaint: In XX/XX/2018, I pulled my credit report and was shocked. There were several collections accounts from a company called Transworld. I wrote them a letter in efforts to try to validate this alleged debt. To date I have not received any response. The letter was delivered to Transworld on XX/XX/2018 and signed for by XXXX XXXX. There was not A RESPONSE IN 30 DAYS after XX/XX/2018, therefore this needs to be deleted. The account was not validated within 30 days of requesting validation. See postal documentation showing when the request was signed for in XX/XX/2018! Delete from all credit bureaus
Company Response: Closed with explanation

Timely Response

2019-04-01

Chesterbrook, PA

Dealing with your lender or servicer

Student loan: Private student loan

Problem with customer service
Company Response: Closed with explanation

Timely Response

2019-03-29

Dublin, CA

Took or threatened to take negative or legal action

Debt collection: Medical debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2019-03-29

Benjamin, UT

Took or threatened to take negative or legal action

Debt collection: Private student loan debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response

2019-03-29

Plattekill, NY

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2019-03-26

Colville, WA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-03-26

Bowie, MD

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-03-26

IN

Struggling to repay your loan

Student loan: Private student loan

Can't get other flexible options for repaying your loan
Complaint: I have XXXX XXXX XXXX loan XXXX. I have no way to contact them directly and wonder if the statute of limitations has expired. I can not get a response from them. I don't know if I am part of the XXXX lawsuit but they are now trying to sue me, they've filed a civil complaint against me. The loan is from 2007.
Company Response: Closed with explanation

Timely Response

2019-03-26

Louisa, VA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: Received letter stating amount paid. However the next month I received a bill for {$3.00} next month it was {$4.00} and change I just received another one for {$5.00} and change. Is this legal.?
Company Response: Closed with explanation

Timely Response