TD BANK US HOLDING COMPANY
Consumer Complaints
There are over 10902 complaints on file for TD BANK US HOLDING COMPANY. Dated between 2019-12-04 and 2011-12-01.
Complaints Page 267
2016-01-20
Charleston, SC
Account opening, closing, or management
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-01-20
DE
Credit decision / Underwriting
Mortgage: Conventional fixed mortgage
Complaint: At the time my XXXX & XXXX year old parents got a 1st line home equity 10 yr interest only loan through TD Bank 5 years ago. This past XXXX TD Bank asked for income documentation for the 5 yr renewal period for the last 5 years. So with dad just passing away my XXXX year old mother sent in the income information as asked. They then came back and said " sorry you do not still qualify for the last 5 years of a payment around {$650.00} a month, we have to convert your loan into a 10yr fix at {$2500.00} a month. We are baffled as the promissory note states TD Bank has the rite to allow the final 5 years however they state that mom does make enough money to pay the {$650.00} a month so here is the new loan at {$2500.00} a month. So then in XXXX they said we could apply for a loan modification however the guidelines for that are being late on the mortgage which she was n't late so they DENIED her. So now we have a ten yr payment of {$2500.00} which we can not afford and they want to foreclose on her. All we want is the final 5 years of the deal she signed up for.
Company Response: Closed with explanation
2016-01-20
Heidelberg, MN
Other
Credit card:
Company Response: Closed with explanation
2016-01-20
Indianapolis, IN
Billing disputes
Credit card:
Company Response: Closed with explanation
2016-01-19
Bethesda, MD
Application, originator, mortgage broker
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-19
Rochdale, NY
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with explanation
2016-01-19
West Newfield, ME
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with explanation
2016-01-19
Brooklyn, NY
Problems caused by my funds being low
Bank account or service: Checking account
Company Response: Closed with explanation
2016-01-19
Flushing, NY
Billing disputes
Credit card:
Company Response: Closed with monetary relief
2016-01-19
Arsenal, PA
Credit card protection / Debt protection
Credit card:
Company Response: Closed with monetary relief
2016-01-19
Spfld, MA
Deposits and withdrawals
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-01-18
Grand Prairie, TX
Problems when you are unable to pay
Consumer Loan: Vehicle loan
Company Response: Closed with non-monetary relief
2016-01-17
Queens, NY
Loan modification,collection,foreclosure
Mortgage: Home equity loan or line of credit
Complaint: TD Bank has taken me to court and charged me for the lawyers fees. I am being harassed because my home has been listed on XXXX as a foreclosure. I have been trying to work with TD Bank since my injury in 2009. They are completely uncooperative and do not have any interest in working with me. There sole intent is to foreclose on my house. There is no communication unless it is initiated by me. I have been making payments but they wo n't send me statements or even a break down of fees.. I have been asking to refinance but they wo n't even discuss the option or any other option. I am tired of getting phone calls from realtors and others that have seen our house listed.
Company Response: Closed with explanation
2016-01-16
Patterson, MD
Account opening, closing, or management
Bank account or service: Checking account
Complaint: TD BANK SENT ME OUT LETTERS TELLING ME I HAD 20 DAYS ... ... THEY CHARGED OFF MY ACCOUNT BEFORE THE 20 DAYS ... .THIS IS A BREACH OF COMMUNICATION ... ..I WENT INTO THE BRANCH ... XXXX XXXX XXXX A PERSONAL BANKER AT THE XXXX BRANCH IN XXXX MD LIED TO ME ... .SHE WAS SUPPOSE TO CREDIT MY ACCOUNT {$50.00} ... SHE DIDNT ... SHE WAS WAS SUPPOSE TO CONTACT THE TD BANK COLLECTION DEPARTMENT SHE DIDNT ... SHE LIED TO ME ... THERE PRACTICE AT THIS BANK ARE DECIEVING AND MANIPULATIVE.I WILL BE FILING A FEDERAL LAWSUIT IN US DISTRICT COURT THIS WEEK FOR XXXX XXXX DOLLARS ... I AM SUING FOR A BREACH COMMUNICATION, DECEPTION AND MANIPULATION ... I MAY ALSO FILE A XXXX XXXX DOLLAR CLASS ACTION LAWSUIT AGANIST TD BANK ... ..THIS CLASS ACTION LAWSUIT WILL BE ON BEHALF OFF ALL THE CUSTOMERS OF TD BANK WHO HAVE GONE THROUGH THIS INCONVIENCE ... ..MY ACCOUNT SHOULDNT BEEN CHARGED OFF ... .THEY SHOULD HAVE KEEP THEIR PROMISE TO ME AND THE ACCOUNT WOULD HAVE GOTTEN PAID OFF ... .I WOULD LIKE THE FEDERAL GOVERNMENT AND TD BANK TO PLEASE DO AN FORMAL INVESTIGATION ON THIS MOST IMPORTANT SERIOUS MATTER.THEY ARE IN VIOLATION OF SEVERAL FEDERAL BANKING XXXX ... .I AM ALSO SUING THIS IS A VIOLATION OF THE FAIR DEBT REPORTING ACT ... .I BELIEVE I WAS REPORTED TO CHEX SYSTEMS ... ..I AM A XXXX STUDENT ...
Company Response: Closed with explanation
2016-01-16
Bon Air, VA
Other
Credit card:
Company Response: Closed with explanation
2016-01-15
East Rockaway, NY
Application, originator, mortgage broker
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-15
Gloucester City, NJ
Loan modification,collection,foreclosure
Mortgage: Home equity loan or line of credit
Company Response: Closed with explanation
2016-01-15
Nyc, NY
Credit decision / Underwriting
Mortgage: Home equity loan or line of credit
Company Response: Closed with explanation
2016-01-15
Charlotte, NC
Problems caused by my funds being low
Bank account or service: Other bank product/service
Company Response: Closed with monetary relief
2016-01-15
Lake Charles, LA
Other fee
Credit card:
Company Response: Closed with explanation
2016-01-15
Drexel Hill, PA
Account opening, closing, or management
Bank account or service: Other bank product/service
Company Response: Closed with non-monetary relief
2016-01-15
Harsens Is, MI
Taking out the loan or lease
Consumer Loan: Vehicle loan
Complaint: I recently decided to let my granddaughter buy my car. She paid it off through the finance company on XXXX/XXXX/15. It has been over a month and we still have n't received the lien termination letter or the title for the car.
We have repeatedly contacted the company to let them know that we have n't received the information and they have just mailed it out. It was, supposedly, mailed out to us XXXX times, but we have yet to receive any of that information.
I have XXXX of my granddaughters listed on my account as the preferred contact, as she understands all of this more than I do, and they refuse to speak with her. They do demand that they speak with me, when it is listed on my account to have her take care of everything. They are always rude when we talk to them and all of us involved with this are completely frustrated.
Company Response: Closed with non-monetary relief
2016-01-15
E Wakefield, NH
Making/receiving payments, sending money
Bank account or service: Checking account
Company Response: Closed with explanation
2016-01-14
Defense Depot, PA
Billing statement
Credit card:
Company Response: Closed with explanation
2016-01-14
Alpharetta, GA
Cont'd attempts collect debt not owed
Debt collection: Credit card
Debt resulted from identity theft
Company Response: Closed with explanation