STONELEIGH RECOVERY ASSOCIATES, LLC

2016-01-27

Seattle, WA

Improper contact or sharing of info

Debt collection: I do not know

Talked to a third party about my debt
Complaint: A debt collector called my boyfriend telling him to have me call them. The contact information given was XXXX XXXX at XXXX ext. # XXXX. I was instructed to call by XXXX.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2016-01-20

Allentown, PA

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Complaint: Call/message received from Stoneleigh Recovery XX/XX/XXXX/XX/XX/XXXX. I called back and left message to not call me and all communication must be by mail. I also asked for proof the company was licensed to do business in PA. That certificate was received by letter dated XX/XX/XXXX and signed by XXXX XXXX , Director of Compliance. I received another phone call from Stoneleigh Recovery on XX/XX/XXXX and again advised the representative ( again on a recorded line ) to not call me. I then received another phone call from Stoneleigh on XX/XX/XXXX and told the representative to not call me. He informed me that he saw my do not call request noted in my account from the previous call they made to me on XX/XX/XXXX.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-12-29

Arsenal, PA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-12-04

VA

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Complaint: I took a credit card for furniture ( in store card ) XX/XX/XXXX. The original debt was for {$1800.00} Interest free. The Debt was sold from XXXX to XXXX XXXX to The XXXX. From XX/XX/XXXX- XX/XX/XXXX I paid every month as promised. I never missed a payment and it was on " autodraft '' so I was never late. I ended up paying {$2100.00} over 4 years. Keep in mind through-out this 4 year period I stopped receiving bills from XXXX, I called as to why and nobody could help me. I had no idea it had been sold to XXXX XXXX until XX/XX/XXXX when I was contacted by a collection agency asking for {$1900.00}. I back tracked again XXXX, who again knew nothing, I called XXXX XXXX, who told me the debt was not theirs anymore and knew nothing. My issue is I have proof that I paid the loan in full via my bank statements. {$53.00} a month every month. However, nobody can explain or show proof as to why 5 years later after paying {$2100.00} on a {$1800.00} interest free credit card ... I now owe {$1900.00}?! That would be {$4100.00} on {$1800.00}. Please help me. This has ruined my credit and the collection companies are saying I still owe them money on a debt that NEVER existed to be sold!!
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-12-03

PA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Calling my cell # XXXX also. Unkown debt possible scam.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-11-19

Pryse, KY

Improper contact or sharing of info

Debt collection: Medical

Talked to a third party about my debt
Complaint: For XXXX I have already paid this medical bill through another collection agency, when this agency first contacted me I told them it was paid, they proceed to say yes this was sent by mistake. I never heard from them until they had called my in-laws whom I NEVER listed as a contact! They are now claiming I yet again have to pay this bill from 2012!!!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-09-24

Fort Pierce, FL

Cont'd attempts collect debt not owed

Debt collection: Auto

Debt is not mine
Complaint: To : XXXX XXXX, Stoneleigh Recovery Associates, LLCXXXXXXXX, IL XXXXRE : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FILE # XXXX $ XXXXXXXXDear XXXX XXXX ; You, XXXX XXXX , and XXXX XXXX XXXX are hereby notified under provisions of Public Law95-109, Section 805-C, the Federal Fair Debt Collection Practices Act, to hereby CEASE AND DESIST inany and all attempts to collect the above alleged debt, to which I am disputing that it is not a valid debt. Your failure to do so Will result in charges being filed against you with the State and Federal Regulatoryagencies empowered with enforcement. Please be further warned that if Any derogatory information is placed on my credit reports after receiptof this notice, it too, will result in action being taken against you. I have enclosed a copy of a previouscorrespondence to XXXX XXXX regarding the above alleged debt, dated XXXX XXXX, XXXX. PLEASE GIVE THIS MATTER THE ATTENTION IT DESERVES. To : XXXX/XXXX, XXXX account : XXXX XXXX # XXXX am receipt of a collection letter from your company, stating that you are attempting to collect a debtfor HSBCAuto Finance. I am responding to your letter and am notifying you that I am disputing thevalidity of this debt of {$13000.00}. First and foremost, XXXX XXXX charged off my auto account when I fried Ch.XXXX Bankruptcy onXX/XX/XXXX. My auto account was current prior to me filing CH.XXXX, and after XXXXcharged off myaccount as bad debt, they sold the account to XXXX XXXX XXXX. XXXX XXXX could not contact me because I was under CH. XXXX Bankruptcy protection, and I wasn'taware that my auto account had been sold until my Ch. XXXX case got dismissed on XXXX/XXXX/XXXX. Nowbefore my case got dismissed, I paid a total of {$1800.00} to the Ch. XXXX Trustee/XXXX XXXX XXXX. After my case was dismissed, XXXX XXXX XXXX contacted my Attorney, XXXX XXXX XXXX/fax XXXX, stating that they are now the owners of the account and requested that Ipay the full balance of the auto finance account of {$25000.00} or they are going to repossess the car. XXXX asked XXXX XXXX XXXX would they accept four ( 4 ) months of payments that I paidinto the Ch. XXXX Trustee account, and allow me to resume making my monthly payments of {$550.00} permonth. They told him no, they want the {$25.00}, XXXX or the car. I attempted to negotiate with them myself, but to no avail, my attempts were unsuccessful. So prior to delivering the car to my attorney 's office for repossession, I had to scramble and find a cheapvehicle to get around in because that was the only car me and my family had. {$0.00} after finding a cheapvehicle, I delivered the vehicle to my attorney 's office for repossession. XXXX XXXX USArepossessed the vehicle, a XXXX XXXX XXXX with XXXX miles. Now here is the ironic part of the entire situation. XXXXdischarged my account as bad debt while underCH. XXXX, and sold the account to XXXX XXXX XXXX. XXXX repossessed the vehicle after mycase got dismissed on XXXX/XXXX/XXXX, and out of the {$1800.00} I paid into the CH. XXXX Trustee account, XXXXwas XXXX XXXX was disbursed {$1200.00}, not XXXX XXXX XXXX. I have spoken to XXXX XXXX regarding this account, which they are the owners and not XXXX. They billed me for {$8000.00}, the difference of what the vehicle was auctioned off for. I did respectfully ask XXXX XXXX XXXX to provide me in writing what the was auctioned off for. While speaking with them, I also was offered to settle the account for {$2000.00}. I responded by asking could you provide that offer in writing. Till this day, I have n't received written proof that the vehicle was a
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-09-18

Germantown, MD

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Untimely Response

2015-09-03

San Diego, CA

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt is not mine
Complaint: I have moved to another country in 2009, and confirmed XXXX 2009 is the last time I used the credit card, which is free of annual fee. I have confirmation that I settled the payment and I have not received any new statement/balance throughout the years. My old landlord has informed me that a debt collection company has mailed me with a debt of {$610.00} which I am certain is not mine. I do n't know if it was identity theft or not, I tried to contact them but could n't. they do n't have any of my numbers as I cancelled all my old phones already.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-09-01

Eloise, FL

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Untimely Response

2015-08-24

Euclid, OH

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-07-25

Detroit, MI

Taking/threatening an illegal action

Debt collection: Other (i.e. phone, health club, etc.)

Threatened to sue on too old debt
Complaint: I received a letter from Stonleigh Recovery and Associates, located in XXXX. The debt is from XX/XX/XXXX, and the company stated that they are trying to collect a debt for XXXX XXXX , XXXX, located in XXXX. The statue of limitations for debt collections is 6 years, and it is now XX/XX/XXXX. Also, debt collections must be in the same county the debt occurred. In my case, it 's XXXX XXXX, XXXX. When I talked to a man at the company, XXXX XXXX, I tried to explain this to him. The letter I received threatened to garnish my wages if I did n't respond back in 30 days. However, when I called, XXXX told me that they do n't have anything to do with a judgement because they are not an attorney 's office. When I explained he can not collect anything without a judgement, he started raising his voice and stated that a judgement has nothing to do with debt collections. He stated that I ran up a bill, and I did n't pay it, so they will start garnishing my wages if I do not agree to pay. When I stated that this was not legal, he responded by saying " well, this conversation is going nowhere, so I 'm hanging up now, '' and hung up in my face! To make matters worse, this debt is not even mine. I 've informed all the credit reporting bureaus, and have asked Stoneleigh Recovery for a fraud packet XXXX, and still have not received anything in the mail, except for another notice about garnishing my wages. There was no judgement ; just a typed letter. Whenever I try to call, the associates always transfer me to XXXX XXXX, who is engaging in rude and illegal behavior. I feel like they 're trying to intimidate me ; it is unlawful for a consumer to ask for a fraud packet, and not hear anything back! I feel like the company is biding their time trying to pass a judgement, and they wo n't even verify the debt!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Untimely Response

2015-07-20

Sarasota, FL

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-07-14

PA

Communication tactics

Debt collection: Credit card

Threatened to take legal action
Complaint: I have tried to offer a fair settlement to this account based on what I could afford. They are really mean. They refuse to even discuss it. They yell at you on the phone and the last girl said she was going to tell them to take legal action even though the debt is old and out of statute. Bottom line, they refuse to work with consumers. They would rather get nothing and continue to hurt consumer credit if you can not afford to pay them the full amounnt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: Yes Timely Response

2015-07-06

Clarkesville, GA

Disclosure verification of debt

Debt collection: I do not know

Right to dispute notice not received
Complaint: I received a call from XXXX XXXX XXXX from Stone Leigh Recovery at XXXX eastern time. XXXX did not identify the name of his company on the phone call and did not indicate he was calling in regards to a debt. I told him that I 'm not aware of any personal debts and he should mail me official notice. XXXX wanted me to verify personal information and I refused. My ex wife has many debts that are no longer my obligation and the debt collectors like XXXX use misleading statements to try and gather personal information such as my last XXXX of ss #, mailing address and contact numbers. I learned of the company name after calling the number on the caller id and requesting from XXXX 's brother the name of the company.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: Yes Timely Response

2015-05-23

Queens, NY

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Complaint: Received a letter from Stoneleigh Recovery Associates LLC and trying to collect the balance due for XXXX that has been resolved for so many years ago.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-05-22

Ft Lauderdale, FL

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was discharged in bankruptcy
Complaint: In the mail today, Thursday, XXXX, XXXX, XXXX, received a validation letter, no date indicated, regarding an account that was incorporated in a Chapter XXXX Bankruptcy filing back in XXXX, XXXX XXXX Florida, and subsequently discharged the same year of XXXX. The amount indicated {$5300.00}
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: Yes Timely Response

2015-04-30

Buffalo, NY

Improper contact or sharing of info

Debt collection: I do not know

Contacted employer after asked not to
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-03-30

Highland, MD

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-03-27

Central Park, IL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-20

Urbandale, IA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I received letters and a phone call from a debt collector for a debt that is not mine.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Disputed: No Timely Response

2015-03-03

Union City, GA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-03-02

Farmer Market, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-02-03

Cocoa, FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-01-30

Hidden Valley, NV

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response