Receivables Performance Management, LLC

2016-01-02

Milwaukee, WI

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-30

Lafayette Hl, PA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: credit history has hit because of wrong attempt to collect debt which is not mine. please help to remove this from credit history.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-29

Phoenix, AZ

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Complaint: They call several times a day ( 3-6 ). When I answer, I hear music and I hang up. On the one occasion I spoke with someone, I asked for the address and account number so I could set up a monthly payment with my bank. They told me they could n't give me an account number until debt was paid off. I told them I refuse to give my banking information but would be more than happy to set up payments via my bank. They insisted they only accept debit or credit card information. I thanked them for their time and hung up.They continue to call several times a day. They left a message 1 time with a different number to call. I Googled the company and neither number I have for them matches the ones on their website.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-22

Charlotte, NC

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Complaint: They continue to call after I 've made a payment on XXXX XXXX and made payment arrangements. Asked them to not call me on Sunday and they call 7 days and week multiple times a day. Then when I call to speak with a Manager they hang up on me.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-19

IA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: Receivables Performance/XXXX XXXX XXXX Scam, con-artist company that calls my house all day, every day. I am deaf but they continue to call and now there 's a collection on my credit report for a bill that 's not mine. I feel like I 've been taken advantage of. I do not owe XXXX money for services they did not provide. I actually received a letter apologizing for their poor broadband performance but no other effort to rectify the problem or make it right. I had to retake a class that cost me $ $ $ because XXXX 's ISP connection had another outage during the final exam. ( I took the class online ) I moved onto a different ISP because they were not providing services I was paying for, yet they continued to try and bill me for when I was not using their ISP or bundled TV service. They refused to allow XXXX to port my new number and held up the process. They exhibited extremely poor service and failed to follow through with promises on a regular basis. Now these scam artists are calling all hours of the day and while my elementary school aged son is asleep in bed for school. The other collections via XXXX have been removed from my report, but this new one just popped up via XXXX and XXXX. XXXX and Receivables Performance are XXXX companies that need to go out of business.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-12-16

Hayward, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-16

Lafayette Hl, PA

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: Attempted to collect wrong amount. I never had the services for the above said amount {$340.00} from XXXX and it is misleading me by having in collection folder makes uncomfortable. Please help me Because of this my credit score has been drastically gone down. Please help me asap.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-15

Blaine, MN

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-15

Beaux Arts, WA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Untimely Response

2015-12-08

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-08

Aloha, OR

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-07

Rockford, IL

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: My XXXX year-old mother has been telling me for many months that someone is calling her house every day and then not talking when she picks up. I was visiting and saw calls from this number on her phone memory for XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX and XX/XX/XXXX. I googled the number and the company and there were many complaints from people and I got their contact phone number. When someone answered, I told him that I wanted to know why they were harassing my XXXX year-old mother. He told me they were looking for someone named XXXX with the same last name as my mother. There is no one named XXXX in our family. They just randomly chose my mother to harass because she shares the same last name with the person they want. They made no attempt to find out if he lived at the number they were dialing FOR MONTHS!!!
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-05

Shoals, GA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: I ordered a combo internet/sattellite dish cable package from XXXX. XXXX said that XXXX needed to come install a line for the internet before they could do their install. XXXX came out 1 day, and less than a day later XXXX came out. They told me that they could not install a dish on my property because they could not find a place that had a satellite signal. They cancelled my service ( no problems with them so far ). I immediately contacted XXXX ( while the dish person was still at my house ). I wanted to make sure I got my small deposit back ( I did ). I returned the equipment that had been left at my house ( I originally thought this was the source of the bill, but it was n't ) What I did not anticipate was a bill about a month later. I was n't even sure what it was for & XXXX could n't even tell me what it was for for about 3 or 4 months. I have XXXX bill that says it was for the service. I attached this. I was told not to pay by a representative, so that we could get it straightened out. I was reported to a collections agency. Then I was told that it was for the installation of the line ( that is n't what the bill says - it indicates a months worth of service and state tax, but the collection agency record says XXXX XXXX XXXX wireline ). Finally I was able, 6 months after the fact, to get a supervisor at XXXX XXXX XXXX to tell me my bill was XXXX & that I do n't have an account anymore and do n't owe them anything. She assured me that it would be reported to the collection agency. It was n't. I am still being hounded. XXXX XXXX XXXX has refused to provided me written proof that I do n't owe them any money ( something I can send to the collector and the credit bureaus that probably have this record ). I have asked them to mail me something, fax me something, but I am always given a runaround ... for instance : this has to go to another department first, and other nonsense. The company is so large and so disorganized, I do n't know where to go to get a resolution. I have lost days of time ( phone calls up to 5 hours long where I 'm passed around, hung up on, etc. ) I have great mental anguish. I refuse to pay the {$200.00} that I do n't owe just to get them to leave me alone. I would feel like a loser. The calls wake me up every day ( I work night shift ). I had gone 6 months without hearing anything, and thought XXXX XXXX XXXX had finally done what they promised, but I started receiving the calls again & received a bill in the mail ( again ) after 6 months of silence.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-04

OR

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Complaint: Some months ago ( exact date not recalled ), I allowed my credit card to be used by a man and his wife ( who are long time friends ) for purposes of signing up for aXXXX XXXX account. Apparently they were very unhappy with the service and decided to return to XXXX XXXX with whom they had previously dealt. They contacted XXXX advising them of their desire to cancel service, and returned the equipment in packaging provided by XXXX via the XXXX Post Office, however the gentleman failed to obtain a return receipt for his own records. Ultimately XXXX XXXX denied having received the equipment and told the couple they would be charged for it accordingly. A dispute resulted and the couple refused payment or further responsibility, at which point the matter was turned over to some collection agency and from there to this current XXXX who eventually obtained my contact information and began making numerous calls to be, often as many as XXXX to XXXX calls in a single day. During my initial efforts to carefully explain and diffuse the situation, I made every possible effort to fully explain the entire matter at great length while remaining very thoughtful, considerate, and non-confrontational at all times with each person who contacted me. This continued for perhaps XXXX to XXXX different calls on various occasions, during which I repeatedly explained matters while also explaining my own extensive health problems and XXXX, but ASSURED that I would assume responsibility for the debt and further assure that it would NOT go unpaid ultimately, while further explaining that I first needed to get extra income available in order to meet existing expenses at moment. I was told that they would continue contacting me, and I told them that would be good and well on a reasonable periodic basis, but that the persistent and increasing number of calls on a daily basis was non-productive and could not accomplish anything of meaning either for themselves or my person in getting all of this taken care of. The gentleman at that time assured me that the constant and daily flow of calls would be addressed right away. Regretfully that never happened, and the calls have continued in spite of my efforts to stop them by " blocking '' and other measures, however I no longer bother to respond because it apparently does n't mean anything. In terms of personal health, I have serious heart, respiratory, and central nerve issues all of which are admittedly being aggravated by the stress resulting from what has become a matter of sheer harassment, and while having done my utmost to address these matters in a fully responsible, considerate, and prudent manner it has seemingly been to no avail. I would most deeply appreciate whatever manner of relief might be available at this point, because the added stress is more than a little difficult to deal with at the moment please. Originally this dispute revolved around a claim by XXXX XXXX that the equipment returned had not been received, however the claim has since been made that the clamed charges are due to a matter of " early termination '' leaving me to wonder if they are even clear concerning the stated nature of this entire issue. Thank you for your thoughtful attention and consideration in this matter, and I wish you all a wonderful holiday season. Sincerely, XXXX XXXX XXXX ( XXXX ) XXXX
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-03

Atl, GA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: I recently viewed my XXXX credit report and found a collection account listed for XXXX I did not receive any correspondence written or oral from a collection agency representing XXXX. I contacted XXXX directly and was told by the customer service department they could not retrieve an account based on the information I gave them and I would have to get in touch with the collection agency that I saw listed.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-02

Edson, SD

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-01

North Prosser, WA

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Complaint: They have called at XXXX in the morning to sometimes XXXX at night, when I answer, no one will say anything, they just hang up, they call 5 to 7 days a week, will not leave a message and sometimes I will hear music in the background. I have asked them to stop calling if no one will answer and they continue to do so. I have checked sites where there is complaints about this happening to them with this same number.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-12-01

Rochester, NY

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I was issued a company cell phone for work. This phone has been receiving debt collection calls on the avg of XXXX per day. I have explained to the callers that this is a business phone and we have no relationship to the person that they are trying to reach. When I answer the phone as the company representative, they hang up.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Disputed: No Timely Response

2015-12-01

Bda Flores, PR

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: On XXXX XXXX, 2015 I send a debt verification letter to Receivable Performance a collection agency. The agency dont answer the letter. This agency report the account # XXXX to XXXX major credit bureaus ( XXXX, XXXX, XXXX XXXX ). I have copy of the Certified Mail Receipt and USPS tracking card and copy of debt verication letter.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-11-30

Odell, OR

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Complaint: XXXX sent me to collections immediately after I cancelled my service, I returned their Booster equipment and received credit, paid the remaining {$500.00}, via payments on my credit card. Since then, i 've been contacted by XXXX different collection agencies. XXXX telling me I owe over {$1800.00} to the last XXXX stating I owe over {$800.00}. I have been getting calls as early as XXXX and as late as XXXX, 7 days a week and they have started contacting my employer. I am now on a written warning regarding this issue. When I call I get threatened, obscenities and being told " too stupid to pay my bils ''. I left a final message with them demanding a formal notification of the debt, with proof from XXXX that it has not been paid. I NEED the calls to stop, it has begun to cause my migraines to increase limiting the days i am able to work. When I spoke to XXXX on XXXX, I was told they have no record of my debt owed ... so I have no idea what to do. I know I paid off XXXX., they are attacking my credit, my home and now my work.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-11-30

Elizabeth, NJ

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-11-27

Kearney, NE

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-11-24

N Falls, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-11-24

Chestnut Street, IL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-11-24

Una, SC

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response