PORTFOLIO RECOVERY ASSOCIATES INC
Consumer Complaints
There are over 11721 complaints on file for PORTFOLIO RECOVERY ASSOCIATES INC. Dated between 2019-12-08 and 2013-07-12.
Complaints Page 63
2019-04-02
New Albany, IN
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2019-04-02
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was result of identity theft
Company Response: Closed with non-monetary relief
2019-04-02
Magnolia, TX
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Complaint: They call me at all times of the day and night. They even call me at my work place harassing me. Telling me different things and not telling who they are.
Company Response: Closed with non-monetary relief
2019-04-02
Del Rio, TX
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: XXXX stated verified but is reporting alleged account 2 times on credit report violation, XXXX Profolio recovery and XXXX bank fail to respond to documents requested stating they do not have to send them false enclosed AFFIDAVIT OF FAULT Portfolio recovery and XXXX ten days to respond back or any alleged obligation they think we have is null and void there after reporting without validation is a violation actual documents not hearsay paper work thats your opinnion.
Company Response: Closed with explanation
2019-04-02
Santa Monica, CA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: The reason for my writing this complaint is to first and foremost inform that I am a victim of identity theft, my information and data was compromised without my authorization or consent. With this identity theft came fraudulent charges to my credit file. As a result, I disputed this identity fraud with this company on XXXX by providing my written explanation and attaching relevant documentation e.g. Identity Theft Report, Proof of identity and Section 605B of the Fair Credit Reporting Act to proof my case. But until now, as I am writing to you, this company is still reporting these fraudulent accounts contrary to law, which gives them at least 4 days to remove it upon receipt of fraud dispute letter. Let this be a final written notice of my intent to sue this company for failing to remove fraudulent items even after receiving a well-documented dispute coupled with exhibits for reference.
For yet another time I am reaching out to this company to find a concrete resolution to this matter once and for all. Failure to this I will go ahead and file my already filled small claims forms with the courts. Please REMOVE this fraudulent information from my credit report, as per 605B of the Fair Credit Reporting Act : XXXX XXXX XXXX ACC # XXXX, Date Opened XX/XX/, Balance {$1300.00}, Original Creditor XXXX XXXX XXXX XXXX I am attaching the dispute letter/documents I sent to this company on the XXXX and my small claims form, in case they need to reference or review.
Company Response: Closed with explanation
2019-04-02
Buffalo, NY
Threatened to contact someone or share information improperly
Debt collection: Credit card debt
Talked to a third-party about your debt
Complaint: They have been contacting my father via several phone calls. They also disclosed my personal information to him such as where the debt is from and the exact amount of debt. As far as Im aware, that is illegal.
Company Response: Closed with non-monetary relief
2019-04-02
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-04-01
Clarkesville, GA
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2019-04-01
Bay Hills, NY
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2019-04-01
Stamford, CT
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-04-01
Nyc, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: Portfolio Recovery reported on both my credit reports XXXX and XXXX 2 days ago, a debt from XXXX XXXX XXXX XXXX for ( {$910.00} ), that was never established as being mine! For the past almost 2 years I have been asking them for proof with original signed documents and not copies and they have not been able to provide me with that. Instead all they send me are credit card statements without my original signature which as you know is required by law. Furthermore, I HAVE A LETTER FROM THEM dated XX/XX/2019 from XXXX XXXX XXXX ( XXXX ) that specifically states that this debt was discovered not to be mine! Also, In that letter it is stated in clear bold red that the statute of limitations for collecting this debt has expired!. I have had many phone calls with their representatives and have recorded all of them! This is now harassment and has impacted my credit standing. Please help me with this.
Company Response: Closed with explanation
2019-04-01
Bartlett, TN
Communication tactics
Debt collection: Credit card debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with non-monetary relief
2019-03-31
Navasota, TX
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2019-03-31
Orion Twp, MI
Written notification about debt
Debt collection: I do not know
Didn't receive notice of right to dispute
Complaint: In response to a denial of an extension of credit this consumer checked with the consumer reporting agencies and found the following : 1. Your company has furnished negative information about this consumer to one or more consumer reporting agencies as shown by the accompanying exhibits.
2. This consumer is unsure of whether or not your company can show that it has complied with the notice requirements found within the consumer protection laws.
Company Response: Closed with explanation
2019-03-31
San Gabriel, CA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Complaint: I do not have a signed contract with Portfolio Recovery Associates. I have never did business with this company. I am not liable for collection from the debts that they are reporting on my credit reports. I am not responsible for these debts with Portfolio Recovery. They are not licensed to collect in the state of California per what I have been told by an attorney.
Company Response: Closed with explanation
2019-03-31
Dania Beach, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2019-03-30
Irvine, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with non-monetary relief
2019-03-30
Irvine, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with non-monetary relief
2019-03-30
Phila, PA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-03-29
El Lago, TX
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: Closed with non-monetary relief
2019-03-29
Benton, AR
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2019-03-29
Seligman, AZ
Threatened to contact someone or share information improperly
Debt collection: Credit card debt
Contacted your employer
Company Response: Closed with non-monetary relief
2019-03-29
MA
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Threatened or suggested your credit would be damaged
Complaint: Portfolio Recovery associates attempted to collect a debt that was allegedly transferred from XXXX XXXX XXXX.
I filed for Arbitration with XXXX XXXX as permitted in the contract.
Portfolio Recovery failed to pay the fees to initiate Arbitration.
This is a severe violation of my rights. Including FDCPA, FCRA, and breach of contract.
They continue to report this account to XXXX and XXXX.
Company Response: Closed with explanation
2019-03-29
Hudson, NC
Written notification about debt
Debt collection: Credit card debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-03-28
Sylvester, GA
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
You never received your bill or did not know a payment was due
Complaint: I was shocked when I reviewed my credit report and found 120 days late payment on the dates. I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
Company Response: Closed with explanation