LEXISNEXIS

2019-07-09

Lannon, WI

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Complaint: I never authorized LexisNexis to obtain my credit report.
Company Response: Closed with explanation

Timely Response

2019-07-08

NC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Public record information inaccurate
Complaint: On XX/XX/2019 I submitted a complaint via mail regarding inaccurate information on my consumer report. I had also submitted information via online on XX/XX/2019 I submitted a dispute with documentation. There is a judgment on my consumer report that does not match my name it is similar however it is not me. I also have a bankruptcy that is due to identity theft I submitted the FTC report, letter from the bankruptcy court advising that the information is inaccurate. Lexis Nexis states that they have verified the information but from where and with what documents. I have documentation to dispute their claims of validation.
Company Response: Closed with explanation

Timely Response

2019-07-08

Newnan, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2019-07-08

Coral Springs, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-07-08

Ocala, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2019-07-08

Smithtown, NY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-07-08

Newnan, GA

Confusing or misleading advertising or marketing

Credit reporting, credit repair services, or other personal consumer reports: Credit repair services

Company Response: Closed with explanation

Timely Response

2019-07-08

Oxford, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: My identity had been stolen in pass data breaches, I have account in my file that do not belong to me. Please removed this items from my report, I have follow the steps and filed an FTC complaint that is attach to this report as well as my ID, SS and proof of address. Thank you.
Company Response: Closed with explanation

Timely Response

2019-07-08

Wonder Lake, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Complaint: My bank, XXXX/XXXX, pulled a credit report from XXXX. On it were records from the three known agencies ( XXXX, XXXX, and XXXX ), which I monitor faithfully. It also included, however, a report from Lexis/Nexis ( I had no idea they were in this business. It contained incorrect public information ( a tax lien ) which I had removed from the other three sites. Lexis/Nexis provides no way to get your report online, nor to challenge online. It is all done via phone and mail, and the process is very opaque. You need to click through several screens to even get to some semblance of help. My bank is trying, with XXXX, to fix the problem. For consumers this is a nightmare. My guess is that 99.9 % of consumers have no idea that there are other " agencies '' reporting and monitoring their credit. I contacted Lexis/Nexis on XX/XX/19. The resolution will take up to 30 days and I had to push to get them to explain their process. I also sent them the page from my county collector ( XXXX County, IL ) to verify that there is no public record.
Company Response: Closed with explanation

Timely Response

2019-07-07

Indianapolis, IN

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Complaint: Lexis Nexis is reporting an inaccurate listing of a Chapter XXXX and Chapter XXXX Bankruptcy on my credit report. Furthermore, I reached out to the Indiana Bankruptcy court and they provided me documentation that they do not give any third party 's or companies information, and they don't report bankruptcies to any credit bureau. They refuse to remove this inaccurate information or provide the verification method.
Company Response: Closed with explanation

Timely Response

2019-07-05

MT

Problem with fraud alerts or security freezes

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Complaint: This is a copy of a letter I sent to " LEXISNEXIS '' LexisNexis Consumer Center XXXX. XXXX XXXX XXXX, GA, XXXX To whom it may concern, I am requesting the immediate security freeze on my consumer disclosure report. I opt out of disclosing future information until further notice, including the clue report and all other reports furnished by lexisnexis regarding all personal information of mine. This security freeze is requested not only restricts credit bureaus and creditors but also future potential employers until I lift this restriction. Under the Fair Reporting Act ( FCRA ) you are required to comply. After this freeze has been filed please send me written confirmation to the address below. XXXX XXXX XXXX Social Security Number XXXX Current Home Address XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Previous Home Address XXXX XXXX XXXX XXXX, XXXX XXXX Phone Number XXXX I am providing the following documents that verify my identity : 1. Copy of my drivers license 2. Copy of my home utility bill 3. Copy of my United States Passport Respectfully, XXXX XXXX XXXX " LEXISNEXIS '' never responded or complied with my request. I will send the same letter via certified mail.
Company Response: Closed with explanation

Timely Response

2019-07-05

Providence, RI

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I checked my XXXX, XXXX XXXX XXXX and lexisnexis reports and i noticed accounts on there that don't belong to me and addresses as well. Accounts. 1 ) XXXX XXXX XXXX {$560.00} opened in XX/XX/XXXX 2 ) XXXX XXXX {$72.00} opened inXX/XX/XXXX 3 ) XXXX XXXX XXXX XXXX date opened XX/XX/XXXX {$860.00} 4 ) XXXX XXXX XXXX XXXX date opened XX/XX/XXXX {$870.00} 5 ) XXXX XXXX XXXX `date opened XX/XX/XXXX {$620.00} 6 ) XXXX XXXX XXXX XXXX date openedXX/XX/XXXX {$400.00} 7 ) XXXX XXXX XXXX XXXX date opened XX/XX/XXXX {$400.00} wrong addresses 1 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX 2 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX3 ) XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX 4 ) 1XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX 5 ) XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX 6 ) 2XXXX XXXX XXXX XXXX XXXX XXXX 02909 7 ) XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX wrong phone numbers 1 ) XXXX-XXXX-XXXX 2 ) XXXX-XXXX-XXXX 3 ) XXXX-XXXX-XXXX 4 ) XXXX-XXXX-XXXX 5 ) XXXX-XXXX-XXXX Inquiries I didn't allow 1 ) XXXX 2 ) XXXX/ XXXX XXXX 3 ) XXXX XXXX XXXX-XXXXXX/XX/XXXX 4 ) XXXX XXXX XXXX 5 ) XXXX XXXX XXXX XXXX 6 ) XXXX XXXX XXXXl 7 ) XXXX XXXX XXXX XXXX 8 ) XXXX XXXX XXXX 9 ) XXXX XXXX XXXX 10 ) XXXX XXXX 11 ) XXXX XXXX XXXX 12 ) XXXX XXXX XXXX 13 ) XXXX XXXX XXXX 14 ) XXXX XXXX XXXX 15 ) XXXX XXXX XXXX 16 ) XXXX XXXX XXXX XXXX 17 ) XXXX XXXX XXXX XXXX 18 ) XXXX XXXX XXXX 19 ) XXXX XXXX 20 ) XXXX XXXX XXXX 21 ) XXXX XXXX XXXX 22 ) XXXX XXXX XXXX
Company Response: Closed with explanation

Timely Response

2019-07-05

MT

Problem with a company's investigation into an existing issue

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Was not notified of investigation status or results
Complaint: This is a copy of the letter I sent " LexisNexis '' LexisNexis Consumer Center XXXX. XXXX XXXX XXXX, XXXX, XXXX To whom it may concern, I am requesting the immediate security freeze on my consumer disclosure report. I opt out of disclosing future information until further notice, including the clue report and all other reports furnished by lexisnexis regarding all personal information of mine. This security freeze is requested not only restricts credit bureaus and creditors but also future potential employers until I lift this restriction. Under the Fair Reporting Act ( FCRA ) you are required to comply. After this freeze has been filed please send me written confirmation to the address below. XXXX XXXX XXXX Social Security Number XXXX Current Home Address XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Previous Home Address XXXX XXXX XXXX XXXX, XXXX XXXX Phone Number XXXX I am providing the following documents that verify my identity : 1. Copy of my drivers license 2. Copy of my home utility bill 3. Copy of my United States Passport Respectfully, XXXX XXXX XXXX " LEXISNEXIS '' never responded or complied with my request. I will send this letter again via certified mail.
Company Response: Closed with explanation

Timely Response

2019-07-04

Atl, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2019-07-04

Naperville, IL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Complaint: I have a complaint against LexisNexis. I had a bankruptcy appearing on my credit report I disputed this with LexisNexis. They concluded their investigation and stated that they removed Chapter XXXX bankruptcy that didn't belong to me and they sent me a confirmation letter that it's been removed my record with them. I submitted that notice to all 3 bureaus and XXXX and XXXX honored it and removed the account. XXXX refuses to remove the Chapter XXXX bankruptcy from my credit file as they're saying that LexisNexis is confirming that the Chapter XXXX Bankruptcy is reporting accurately. Please find my attachments as proof that the bankruptcy shouldn't be reporting on my credit profile.
Company Response: Closed with explanation

Timely Response

2019-07-03

GA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-07-02

Macon, VA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-07-01

Smyrna, SC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I've been a victim of identity theft..I filed a police report and I need to get this removed off my report there are several inquiries and an apartment listed on my account that doesn't belong to me I also have different names and socials that I have no clue about ... please remove
Company Response: Closed with explanation

Timely Response

2019-07-01

Charlotte, NC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I am a victim of identity theft. I called and filed a police report. I've notice there's majority of things on my report with different names and socials please help removing this its ruin my life to even apply for apartments, job and more
Company Response: Closed with explanation

Timely Response

2019-06-30

Miami, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-06-29

Eight Mile, AL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Was not notified of investigation status or results
Company Response: Closed with explanation

Timely Response

2019-06-29

Cumming, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-06-29

Mc Donough, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Company Response: Closed with explanation

Timely Response

2019-06-29

IL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: These accounts are on my credit report and they are wrong and inaccurate, please see the dates of disputes made to correct the issue : XXXX, XXXX, XXXX XXXX XXXX # XXXX XXXX # XXXX XXXX XXXX XXXX XXXX # XXXX XXXX # XXXX XXXX # XXXX XXXX # XXXX XXXX XXXX # XXXX XXXX # XXXX XXXX # XXXX
Company Response: Closed with explanation

Timely Response

2019-06-28

Key Biscayne, FL

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Complaint: Good evening, XXXX XXXX Homeowner # - XXXX XXXX XXXX XXXX XXXX company pulled a credit report without my explicit authorization in order to increase my insurance premiums in retaliation for the Irma claim. The negative items on my credit file were due to a serious Illness XXXX-XX/XX/XXXX I was in and out of XXXX,, work and incurred a lot of expenses in addition to the economic downturn pay-cuts. I had to file Bankruptcy in XX/XX/XXXXover 4 years ago and it has been over 5 years since i had a late payment ( prior to Bankruptcy ). I pay everything on time and have -0- missed payments - So, I am not sure where XXXX XXXX XXXX is getting " recent '' delinquency from. The number of accounts established is the only way I can bump up my credit score and build credit, most of which have XXXX balances. There are -0- accounts under the code 0131 ... .That is false information under the LexisNexis they used without my authorization or consent. I can not dispute because they do not have the data online you have to wait until they send it to you. The derogatory record ( Chapter XXXX ) is from XX/XX/XXXX going on 5 years since it happened and 2 years before Irma ... I have had my insurance since 2XX/XX/XXXX and the recent claim 2 years ago was due to damage from a Hurricane which is not my fault, & to which XXXX XXXX did not agree to pay the full amount of the damages, so XXXX did not cover all the damages to my home and made me sign a release and paid a lesser than half of the damages provided by the Public Adjuster and with a lot of disputes & delay of almost 9 months to settle.. In addition to the deductible for repairs, I had to use funds I had saved up and other funds. I think this is retaliatory action against me for the Irma Claim which is unfair. I am sure I am possibly not the only one and this abuse needs to be harnessed and handled as they are attempting to abuse consumers with whatever means possible. It appears they are looking for ways to recover monies they had to pay for the Hurricane Irma claims by using any available loophole. This is possibly illegal, and at best, unethical. At this moment, my house is Hurricane Proof. It is unjust to raise premium by thousands of dollars by looking for an excuse to increase premium for claims XXXX XXXX XXXX had to pay out as a result of a Natural Disaster.. I will be reporting them to regulatory agencies so that your agency is aware of how the customers are being abused in order to cover the losses from 2 years ago, Irma. I do not appreciate their sending me a letter of RISK as I was a common criminal and irresponsible when they have no idea of all the things I went through fighting XXXX which caused me to file for Chapter XXXX XX/XX/XXXX. At this moment, my house is Hurricane Proof. It is unjust to raise premium by thousands of dollars by looking for an excuse to increase premium for claims they had to pay out as a result of a Natural Disaster.. I am reporting them to the Insurance regulatory agency as well so that you are aware of how the customers are being abused in order to cover the losses from 2 years ago, Irma. I do not appreciate their sending me a letter of RISK as I was a common criminal and irresponsible when you have no idea of all the things I went through fighting XXXX & when I have been a customer of theirs since XXXX.
Company Response: Closed with explanation

Timely Response