KEYCORP

Consumer Complaints

There are over 3585 complaints on file for KEYCORP. Dated between 2019-12-10 and 2011-12-08.

Complaints Page 117

2014-02-21

Henderson, NV

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-20

Manhattan, NY

False statements or representation

Debt collection: Credit card

Indicated committed crime not paying
Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-20

Vicksburg, MI

Dealing with my lender or servicer

Student loan: Non-federal student loan

Having problems with customer service
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2014-02-20

Pittston, ME

Loan servicing, payments, escrow account

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-19

Cherry Hills Village, CO

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-02-17

Columbus, OH

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-14

Rochester, OH

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-02-13

Chalfont, PA

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-13

Palmyra, MI

Settlement process and costs

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-12

Paterson, NJ

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-12

Warren, OH

Loan servicing, payments, escrow account

Mortgage: Other mortgage


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-12

Millcreek, UT

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-02-11

Paterson, NJ

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-11

Paterson, NJ

Can't repay my loan

Student loan: Non-federal student loan

Can't get flexible payment options
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-11

Oliphant Furnace, PA

Communication tactics

Debt collection: Non-federal student loan

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-06

Paterson, NJ

Improper contact or sharing of info

Debt collection: Non-federal student loan

Contacted employer after asked not to
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-06

Henderson, NV

Sale of account

Credit card:


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-02-05

Titusville, FL

Managing the line of credit

Consumer Loan: Personal line of credit


Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-05

Akron, OH

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-04

Paterson, NJ

Improper contact or sharing of info

Debt collection: Non-federal student loan

Contacted employer after asked not to
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-04

Cheverly, MD

Late fee

Credit card:


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-02-03

Beaverton, OR

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-02-03

Crystal Lake, IL

Managing the line of credit

Consumer Loan: Personal line of credit


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-01-31

Pittston, ME

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-01-29

Meridian, ID

Other fee

Credit card:


Company Response: Closed with monetary relief

Disputed: No Timely Response


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