KEYCORP

Consumer Complaints

There are over 3585 complaints on file for KEYCORP. Dated between 2019-12-10 and 2011-12-08.

Complaints Page 116

2014-03-20

Juanita, WA

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-03-19

Fitchburg, MA

Dealing with my lender or servicer

Student loan: Non-federal student loan

Having problems with customer service
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-19

Lancaster, NY

Billing disputes

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-18

Cleveland, OH

Can't repay my loan

Student loan: Non-federal student loan

Can't decrease my monthly payments
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-18

Keyport, WA

Using a debit or ATM card

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-03-18

Portland, OR

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-03-17

Bohemia, NY

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-03-16

Big Rapids, MI

Can't repay my loan

Student loan: Non-federal student loan

Can't decrease my monthly payments
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-15

Holladay, UT

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit


Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-14

Ashtabula, OH

Disclosure verification of debt

Debt collection: Non-federal student loan

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-03-13

Resaca, GA

Managing the loan or lease

Consumer Loan: Installment loan


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-03-13

Dayton, OH

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-03-11

Wallington, NJ

Dealing with my lender or servicer

Student loan: Non-federal student loan

Don't agree with fees charged
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-11

Glendale, WI

Can't repay my loan

Student loan: Non-federal student loan

Can't get flexible payment options
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-10

Hammond, IN

Can't repay my loan

Student loan: Non-federal student loan

Can't temporarily postpone payments
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-07

Buffalo, NY

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-03-06

Euclid, OH

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-03-05

Aurora, CO

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-03-05

Detroit, MI

Can't repay my loan

Student loan: Non-federal student loan

Can't get flexible payment options
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-04

Haskins, OH

Can't repay my loan

Student loan: Non-federal student loan

Can't decrease my monthly payments
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-02

Avon, PA

Can't repay my loan

Student loan: Non-federal student loan

Can't get flexible payment options
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-02

Denver, CO

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-02-25

N Scranton, PA

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-02-22

Grover Hill, OH

Deposits and withdrawals

Bank account or service: Savings account


Company Response: Closed with explanation

Disputed: No Timely Response

2014-02-21

Harmonyville, VT

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit


Company Response: Closed with monetary relief

Disputed: No Timely Response


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