KEYCORP

2014-04-29

Buffalo, NY

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-28

Lexington, KY

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-26

Colfax, IN

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-25

Great Bend, PA

False statements or representation

Debt collection: Non-federal student loan

Attempted to collect wrong amount
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-25

El Paso, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-23

Co Spgs, CO

Loan modification,collection,foreclosure

Mortgage: Second mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-23

Saint Clair, MO

Can't repay my loan

Student loan: Non-federal student loan

Can't temporarily postpone payments
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-22

Yorba Linda, CA

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-22

Point Washington, FL

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-22

Point Washington, FL

Communication tactics

Debt collection: Non-federal student loan

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-22

Mount Vernon, WA

Dealing with my lender or servicer

Student loan: Non-federal student loan

Having problems with customer service
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-22

Joint Base Lewis Mcchord, WA

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-22

Isu, ID

Loan modification,collection,foreclosure

Mortgage: Second mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-17

Kennewick, WA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-16

Gates, NY

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2014-04-12

Glens Falls, NY

Can't repay my loan

Student loan: Non-federal student loan

Can't decrease my monthly payments
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-11

E Fairfield, VT

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-10

Bethel, WA

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-09

Buffalo, NY

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-09

Amherst, NY

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-08

Bel Alton, MD

Dealing with my lender or servicer

Student loan: Non-federal student loan

Having problems with customer service
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-07

Balmville, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-05

Beaumont, CA

Disclosure verification of debt

Debt collection: Non-federal student loan

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-04

Bel Alton, MD

Can't repay my loan

Student loan: Non-federal student loan

Can't temporarily postpone payments
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-03

Foraker, IN

Customer service / Customer relations

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response