JPMORGAN CHASE CO.
Consumer Complaints
There are over 65161 complaints on file for JPMORGAN CHASE CO.. Dated between 2019-12-11 and 2011-12-01.
Complaints Page 222
2019-04-03
Galena, OH
Advertising and marketing, including promotional offers
Credit card or prepaid card: General-purpose credit card or charge card
Confusing or misleading advertising about the credit card
Complaint: I went online to XXXX to submit an early bird check-in, and was not aware this was a non-refundable charge. I selected this early bird check-in a total of 9 times, and was charged {$20.00} XXXX - {$25.00} for each, on the following dates : XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX XX/XX/XXXX I contacted SouthWest to request a refund once I saw these charges, and was advised it was nonrefundable.
I am requesting the charges for my early bird cancellations be reimbursed in the amount of {$250.00} to my account, as I feel the nonrefundable disclosure is deceptive and hidden. I have never been charged for changing my flights, or any other changes or cancellation and feel this is a unfair practice.
If these charges are nonrefundable the disclosure should be visible on the the first page and in bold print, so there is no confusion.
Company Response: Closed with non-monetary relief
2019-04-03
Colo Spgs, CO
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Complaint: I talked to Chase 's Military Benefits Department in XXXX or XXXX of 2018, and was told I needed to apply prior to XXXX XXXX in order to get my annual fee waived for the first year ( and going forward ). Upon activation to XXXX XXXX, I applied for SCRA benefits, and was then told the first annual fee would not be waived. If we would have been informed correctly, I would have just waited until entering XXXX XXXX to apply. I asked them to pull the call, and they said they could not without a specific date and time. As I did not expect to be lied to, I did not write that down, and they are unwilling to help any further.
Company Response: Closed with monetary relief
2019-04-03
Leeton, UT
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: Closed with explanation
2019-04-03
Magnolia, TX
Trouble during payment process
Mortgage: Conventional home mortgage
Complaint: On XX/XX/XXXX or XX/XX/XXXX I stopped into the Chase Bank location at XXXX XXXX XXXX, XXXX TX XXXX and spoke with XXXX XXXX ( sp? ) about cancelling PMI on my mortgage. She wasn't sure of the process and called into customer service. She was told and relayed to me that all I needed to do was to pay down the balance on the mortgage to less than 80 % and actually wrote down on a sticky note the amount I needed to pay. On XX/XX/XXXX, I made a payment of approximately {$13000.00} to bring the balance of the loan just under the 80 % requirement. I called Chase and they said that now I had to have a BPO done in order to verify the value of the home. I told them that is not what I was originally told and that I wanted my money back then. They decided after a few days of my case being escalated that Chase would pay for the BPO. I said fine and when the BPO came back, I was told that the home has increased in value from the purchase price of $ XXXX to $ XXXX. Had I just had the BPO done, I would have been over 20 % equity and should not have had to make the payment of {$13000.00} towards my principal balance as it was not needed. Now Chase is refusing to refund me the money. Please help me get my money back as I would have never paid down the principal balance if I knew that they were going to require a BPO as part of the process.
Company Response: Closed with explanation
2019-04-03
Rncho Domingz, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: I had my identity stolen and someone had used my information and opened up XXXX card and not paid XXXX Account number XXXX Chase Acct No XXXX
Company Response: Closed with non-monetary relief
2019-04-03
Bronx, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: I am an XXXX. One of my areas of practice ( XXXX ) has lost clients due to the XXXX XXXX on LEGAL XXXX. I called Chase by phone on or about XX/XX/2018 to let them know I was experiencing financial problems due to this situation. I was told by a Chase rep by phone that the credit card is a business account and a lateness would NOT appear on my personal report. I made a late payment in XX/XX/XXXX and XX/XX/2018. I called Chase credit reporting dept when i discovered my credit report showed a delinquent status. They stated that they reviewed the " call '' disputed my statement. I have been licensed to practice XXXX for 17 years and I have a reputation for truth telling and have not been convicted or charged with any crime or act dealing with untruths. I have no reason to not tell the truth about this matter. Chase Bank is being dishonest. I request that my late status be deleted from all 3 credit reporting bureaus.
Company Response: Closed with explanation
2019-04-03
Brooklyn, NY
Problems at the end of the loan or lease
Vehicle loan or lease: Loan
Problem while selling or giving up the vehicle
Complaint: mishandling of this account by Chase auto and XXXX.
Company Response: Closed with explanation
2019-04-03
Indianapolis, IN
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Complaint: I opened an account with chase bank on XXXX and used a code for XXXX bonus. I called to follow up on XX/XX/XXXX about the terms and was told everything was on the account and once I made XXXX direct deposit the bonus would be paid out in 10 days. As of XXXX I had made the required deposits and was told my account never had the coupon code applied and it was past the 21 days to do so, so no bonus would be paid.
Company Response: Closed with monetary relief
2019-04-03
Barrigada, GU
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Application denied
Complaint: Every time I apply for A United Airlines sky miles credit card, chase declines my application claiming I was bankrupt and a plethora of other false adverse accusations of more than 7 years ago. I have not filed bankruptcy and my credit payment history is near perfect. I was also a victim of an identity theft where the culprits were prosecuted and incarcerated. The damage from that identity theft appears on my XXXX credit report. Chase was given copies of the court documents and continues to discriminate against me by declining my credit card application.
Company Response: Closed with explanation
2019-04-03
Philadelphia, PA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: I have contacted both Chase Bank and XXXX XXXX about credit inquiries which I did not initiate.
Both companies assured me they would correct these inaccuracies. in reviewing my credit reports with XXXX amd XXXX none of the companies involved have done so.
XXXX XX/XX/XXXX and XXXX XXXX XXXX XXXX XX/XX/XXXX I have NOT applied for credit for over two years
Company Response: Closed with non-monetary relief
2019-04-03
FL
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Complaint: On XX/XX/XXXX a call was made to Chase Bank in order to pay my credit card bill. Upon paying the bill I forgot to ask for them to remove my account information. Upon calling back I was told that it could not be removed without cancelling the payment. I insisted it could as I did so every month. The agent disputed this fact and I eventually requested to speak with a manager. After speaking with a manager I spoke of the issue once more. The manager said he would research to see if this could be done. After explaining once more that I have done so more than one time and having filed a report about this continuing issue he promptly removed my bank information from being on file and than apologized for the misinformation. At which point I asked for a credit to my account due to Chase Bank lying about the ability to remove my private information. He refused and I requested to speak with the executive affairs before filing a complaint with the consumer bureau Upon being transferred the lady who answered asked me what occurred. She.appeared to be dismissive and aggressive once I stated the request for a refund. She did however apologize for what had occurred.
Company Response: Closed with explanation
2019-04-03
Palos Park, IL
Opening an account
Checking or savings account: Checking account
Account opened as a result of fraud
Complaint: I was denied a bank account due to a fraudulent account that opened in my name with Chase in 2012. I brought in documents supporting being a victim of identity theft, police report, etc. Still denied account.
Company Response: Closed with explanation
2019-04-03
Trouble during payment process
Mortgage: Other type of mortgage
Company Response: Closed with explanation
2019-04-03
Akron Canton Region Airport, OH
Threatened to contact someone or share information improperly
Debt collection: Credit card debt
Contacted you after you asked them to stop
Company Response: Closed with explanation
2019-04-03
Miami, FL
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Closed with explanation
2019-04-03
Discovery Bay, CA
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Complaint: Closed XXXX visa with Chase Bank in XXXX Was told I overpaid them, and that they send me a check which I NEVER RECEIVED for {$470.00}.
Have called them every week, each time to get different story They claimed check was cashed, I DID NOT CASHED IT, DID NOT RECEIVED IT!!!
asked to send me proof of cashed check, they can not find it, or so they say I have been calling weekly, spoke with 6 supervisor, signed an declaration, mailed it certify mail on XX/XX/19, still not word It is my money and they are not paying me XXXX XXXX
Company Response: Closed with explanation
2019-04-03
Baton Rouge, LA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report
Reporting company used your report improperly
Complaint: In XX/XX/2017, Chase Auto ( via XXXX XXXX XXXX now XXXX XXXX XXXX ) did a credit inquiry against my wishes. I only gave them permission to run a credit inquiry through XXXX XXXX XXXX XXXX. I would like them to remove the credit inquiries from each credit bureau they used.
Company Response: Closed with non-monetary relief
2019-04-03
Baton Rouge, LA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report
Reporting company used your report improperly
Complaint: In XX/XX/2018, Chase Auto ( via XXXX XXXX XXXX ) did a credit inquiry against my wishes. I only gave them permission to run a credit inquiry through XXXX XXXX XXXX XXXX. I would like them to remove the credit inquiries from each credit bureau they used.
Company Response: Closed with non-monetary relief
2019-04-03
Miami, FL
Problem with customer service
Credit reporting, credit repair services, or other personal consumer reports: Credit repair services
Company Response: Closed with explanation
2019-04-03
Discovery Bay, CA
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Complaint: Chase closed two credit card accounts of mine that I rely on for everyday purchases and my own survival. I had reported fraudulent activity on my account because my identity had been stolen at the beginning of the year. They closed both of my accounts that I have never missed a payment on. Chase said they closed both of my accounts because too many inquiries on my report as well as unusual activity. Attached to this statement if a FTC report supporting my claims that my identity was stolen.
Company Response: Closed with explanation
2019-04-03
Kyle, TX
Managing an account
Checking or savings account: Checking account
Problem accessing account
Company Response: Closed with explanation
2019-04-03
Cocoa, FL
Closing on a mortgage
Mortgage: Conventional home mortgage
Complaint: Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX Washington, DC XXXX To Whom It May Concern : I am sending you a complaint to help me resolve this situation with, Chase Bank home lending advisor, also an agent professional at XXXX, XXXX XXXX.
It was one business day before closing on XX/XX/XXXX, I received a call from Chase Bank lender. The lender said, XXXX XXXX XXXX was not approved for the loan. The closing for the loan was schedule for XX/XX/XXXX. She said, The builder inside the complex is not obtaining a PERS approval, so the condominium will not be qualified to receive the loan endorsement. Due to that reason, you will not be able to buy the property.
After the disturbing mortifying news, I asked XXXX if she was available today to have a meeting with me at Chase Bank, XXXX XXXX. She said, Yes, I will meet you there.
As promised, we met at Chase Bank, XXXX XXXX. Unfortunately, XXXX never showed me proof that the condominium was deny. She verbally discussed the disapproval of the condominium. She said, The condo at XXXX XXXX XXXX, XXXX XXXX, XXXX Fl. XXXX was disapproval for purchase. The condo has to be approved and there is different situation with condos right now, and right from the beginning we knew that it had to be approved first, and because you did not put down more than 25 % that is when they do a limited review and just look at the condominium insurance policy and accept it, because it was only 3 % down conventional they had to do what is call a full review so, I went to the place in XXXX with your check the next day, and had them fill out all the forms and sent that up. So, while they were processing, I do not know why it took so long, because we hand all the information to them right from the start on XX/XX/XXXX. So, unfortunately, it did not get approved.
She said, I spoke to the fellow this morning, I think his name was XXXX ( XXXX XXXX from XXXX XXXX XXXX ) and, he cant do anything as well. When I told him the situation he understood then.
XXXX said, You can go out to buy a house tomorrow that is not the problem. It is that condominium that you chose is the problem and the only way I can help you get approved for the condominium. You have to put down {$38000.00}. But, they are still doing working and I am going to read some of the information that we have.
I asked XXXX if I can receive a copy what she is reading?
She said, She will try and she will read it to me. It read that the new construction in Florida dated XX/XX/XXXX declined by the PAG department. The new construction in Florida, builder is not getting a PERS approval, so it can not be approved.
I asked her to define PAG. She said, I dont really know what the the initial stands for, it is the department that gives approval to condominiums under Chase Bank and the loan went to the PAG department on XX/XX/XXXX and XX/XX/XXXX the processor was assigned to the loan and that is when everything shoot off, and you did not met agency guidelines, because we have to get condominium approval and it did not. Then she said, The builder is not applying for it at XXXX XXXX, so we couldnt do it that way.
I said, Applying for what? XXXX said, PERS approval from XXXX XXXX. It is expensive to be done, cost involved. At that moment she said, Let me see if I have that email to see how much it cost.
XXXX did not give me the builders name nor the email or the cost.
She said, It came from the PAG department. If you was going to persue it more, you will go after XXXX XXXX XXXX XXXX XXXX XXXX to find out why they are not getting PERS approval through XXXX XXXX, because if they had that approval then we can do the loan. ( Information for XXXX XXXX XXXX, XXXX XXXX XXXX XXXX # XXXX, XXXX, Fl. XXXX, XXXX-XXXX-XXXX or ( XXXX ) XXXX-XXXX ) Sadly, XXXX did not give me any document to follow-up on the PERS disapproval for the condo. XXXX was sending me on a wild ghost chance, because I had no documents to show XXXX XXXX XXXX caused the delay in the paper trail.
XXXX asked me, What I was going to do from here. I told her, I want my earness money to be returned. I want my credit score restored, and I want all deposit returned to me.
XXXX said, I am allowed to shop for thirty days and your credit score should not declined as per Chase.
I asked her to put that in writing. She did not.
She said, My condo falls under a different phase and that caused the condominium to get declined.
I responded to say, I was told by XXXX XXXX that my good earnest money is not going to be returned, because I receive the closing disclosure meaning, The loan was clear to close. I will lose {$1500.00} due to the situation.
XXXX said, Normally and I believe, if the loan was declined by the bank you should be entitled to get your earnest money back by the bank.
I asked XXXX can she put that in writing and she did not. I also asked XXXX is it your business practice to give a consumer a one day business denial notice before closing. She said, No.
She said, She is going to submit a escalation to the mortgage banking escalation department and they can see how the timeline procedure was developed on the application. So, the escalation department might be able to give you the timeline that is needed.
Then she said, let me tell you how it happens and I know you were a due diligent 100 per cent on everything that you did. So, what happen is we take the application and remember you can back the next day to pay the {$200.00} to the XXXX XXXX XXXX XXXX on XX/XX/XXXX. Now all along, it was told that the condominium has to be approved and I would have told you that. So, when it goes from me to the processing department it shoot off to every different department that we have, the title department, the appraisal department, the PAD department for the condominium to be approve, and it goes to every different department and everybody does they busy work behind it. We dont get like a daily summary like where it is now there are all working behind the scenes on it, so the mortgage banking escalation department will be able to create a timeline so you can see.
Thereupon she said, Chase want to get the loan approved. We are not in business to make you unhappy for not being able to do the loan, so that is 100 percent. But the condominium have to get approved. If you put 25 % down 99 % that will not be the problem. It is the condominium that is the problem. So, my suggestion is to get in touch with XXXX XXXX XXXX because they are familiar with their approvals on what they do to get condominium approve.
I said, What is the contact to the mortgage department that have the timeline. XXXX said, She really dont know because I never had it before, but I am going to send an escalation notice, so that the mortgage banker escalation department and I ask for a timeline for you. I said, That will be fine. XXXX said, Is anything I can do to help and if they want a letter and I was under the impression that, but we do not get involved in that as per XXXX. If the loan is declined and I only lost two loans in the pass two years. So, I am not in the business for that. But, I was under the understanding that if your loan is declined from the lender you will get your earnest money deposit back.
It sounds like to me XXXX was confused.
XXXX XXXX said, XXXX XXXX XXXX , XXXX took too long to submit pertinent information on the HOA and Condo requirements. You know why it took to long because we gave all the information right at the office from the beginning.
I said, What information She never responsed.
Why is she evasive? She is a business woman who works in business, especially as a Senior Home Lending Advisor for Chase Bank who talks jargon language that is used in a particular context and may not be all understood outside that context. The context is usually is a particular group that is in her business can understand the jargon.
Nonetheless, the condo certification questionnaire was completed on XX/XX/XXXX and prepared by XXXX XXXX who work for XXXX XXXX XXXX , XXXX.
XXXX XXXX information is as follows : Email : [email protected] http : //homeloan.chase.comXXXX NMLSID : XXXX Telephone : XXXX-XXXX-XXXX Home Lending address : XXXX XXXX XXXX XXXX XXXX , Fl. XXXX Moving right along, this is how the team worked fervishly on XX/XX/XXXX on the day of closing to get the condominium approved.
On Monday, XX/XX/XXXX XXXX, XXXX XXXX a listing agent at XXXX/XXXX XXXX XXXX. In fact, XXXX is assisting me in the purchase of the condo at XXXX XXXX.
Now, XXXX email XXXX XXXX to let her know that XXXX XXXX a listing agent for the seller called XXXX and told XXXX that she spoke to the builder of the new section in XXXX XXXX XXXX, and they ( builders ) gave her the contact information of the lender that is working with them ( working for XXXX XXXX office approval ), and builders are happy to talk to you ( XXXX ) and tell you ( XXXX ) how they ( builders ) are able to get funded as they ( builders ) have the same hurdles you do ( to obtain condo approval ). XXXX continues by saying, I hope this is not stepping on anyone toes, and please understand it is in the spirit of trying to get this loan funded for the buyer and seller. Would you please call him ( XXXX XXXX-XXXX ) and see if there is anything that may help the team clear up this situation? His contact info is below and is ccd in this email : XXXX XXXX from XXXX XXXX XXXX-XXXX-XXXX XXXX.
I find the circumstance to be bias and someone is receiving a gift because, XXXX XXXX probably knows how to go around PERS approval to obtain condo approval funding for loans. So, buyers can buy condominium property at XXXX XXXX. This sounds like an illegal privilege real estate sale for certainty groups.
For this much, I was having trouble reaching XXXX by phone. I called her several of times and left my cell number on her phone and she never returned the calls. In fact, before I left the office on XX/XX/XXXX, she asked me if I had a cell phone, so I can call her cell phone to make sure she will have my correct telephone number to reach me wherever I may go.
I have complained to XXXX XXXX that XXXX was not answering my phone calls at XXXX-XXXX-XXXX. XXXX XXXX XXXX to tell XXXX to call me ASAP.
In any case, XXXX XXXX, Client Care Specialist, told me about XX/XX/XXXX, XXXX was supposed to call me to go over some details with me.
She never called.
I told XXXX XXXX that I received the Mortgage Commitment Letter and the letter needed signing. XXXX XXXX told me not to worry about signing the documents because we approved the loan, and you do not have to mail the mortgage commitment letter back to us and the only thing we are waiting for is the approval for the condominium, and for XXXX to call you.
As a matter of fact, XXXX XXXX recorded the conversation. Each time XXXX XXXX communicated with me, the conversation recorded, and verified by my social security number, and his NMLS number.
I believe if XXXX XXXX wanted me to sign the mortgage commitment letter, he would have sent it through XXXX e-signature like he has done with the Credit Inquiry Explanation form on XX/XX/XXXX.
XXXX XXXX information is as follows : XXXX XXXX Client Care Specialist NMLS # XXXX [email protected] Office : XXXX-XXXX-XXXX Definitely, this sound like unfairness, deception, bias, unscrupulous behavior among the selling professionals and the workers at Chase Bank. Here are emails XXXX sent XXXX and XXXX sent XXXX. A few of the emails were carbon copy ( cc ) to me : XX/XX/XXXX, email was carbon copy to me from XXXX XXXX. XXXX said, XXXX, just wanted to reach out and ask if we are going to have loan commitment by the XXXX as per the contract? The listing agent is asking for verification. I understand it is the loan commitment, the listing agent is asking for it and I wanted to make sure it is a ok for me to share with her as there are some specifics on it for XXXX. I thought was, but a co-worker told me it is not something I can share so I am double checking.
XXXX replied email : XX/XX/XXXX That is the loan commitment XXXX XXXX replied email : XX/XX/XXXX Thank you XXXX. Is this proprietary? This listing agent is asking for something saying we have loan commitment and I dont want to send this if it is.
XXXX replied email : XX/XX/XXXX Hi XXXX, Here is the commitment letter, please call me if you have any questions. Thank you very much for your partnership.
XXXX replied email : XX/XX/XXXX What phase is XXXX condo in?
XXXX replied email : XX/XX/XXXX this is the land decription-XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX in XXXX XXXX XXXX XXXX And All Ammendments Thereto.
XXXX replied email : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX replied email : XX/XX/XXXX So, is that phase 6?
XXXX replied email : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX.
XXXX replied email : XX/XX/XXXX What phase is XXXX condo in XXXX replied email : XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, never called to talk to me about the signature for the mortgage commitment letter. The question is this, why did she send XXXX a unsigned commitment letter on XX/XX/XXXX? I believe, XXXX sent the commitment letter to obtain pertinent information from XXXX via email, because she knew the delay she caused on the loan.
This email of intimidation is from XXXX to me.
On XX/XX/XXXX, Please see the attached commitment letter. Under Section C # 11. This is the reason the commitment has canceled, and she also send a carbon copy to XXXX XXXX. I opened the attachment and it was the mortgage commitment letter. XXXX XXXX received a carbon copy. On the same day.
Furthermore, I received a text on XX/XX/XXXX from XXXX XXXX and it said, Hey Ms. XXXX, I tried to call you because I wanted to see how youre doing and also wanted ask you if you wanted to try the lender that is funding the construction that we talked about in the past email that XXXX was asked to call. I gave him the address of the condo and he is looking into it and is going to see if he can do a loan for it. Do you want to call him? His number is XXXX-XXXX-XXXX.
I responded and said, I am not willing to go through a one month process to continue to lower my credit score as well as receiving hard hits on my credit record that last for 2 years. If XXXX is willing to work with the loan officer to make it happen. I am in.
XXXX responded and said, Ok I understand. XXXX has not indicated to me that she is working on the loan any further. So do you want me to send you the release and cancellation now? I did not respond.
On XX/XX/XXXX, XXXX text me and said, Hey Miss XXXX, I left you a message on your voicemail and have email you. I really want to try to get your escrow money back ASAP. If you could please look over the release and cancellation and sign it that would be awesome. If we wait past XXXX oclock today I think the seller might try to get it as well. Im not saying she wont anyway, but I want to try for you first.
There is a dispute involvement on who is going to receive the good faith refund. I believe it is more than the good faith refund. I have not yet received substantial written document stating that the condominium was not approved. The communication was by oral communication, emails, unprofessional texts, and unprofessional workers.
XXXX XXXX text me on Tuesday, XX/XX/XXXX in said, XXXX completed the PERS form and not the builder.
XXXX email me to say that she never heard from XXXX. I found this to be irony, because XXXX carbon copy her email to XXXX on XX/XX/XXXX. This is what XXXX email said, Hello Ms. XXXX, I know you are very upset, and we spoke briefly yesterday about maybe trying another lender and that you said you are not interested. I just wanted to double check before I told the seller you are not interested in pursuing another lender. I also sent you the release and cancellation yesterday to try and get your escrow back so if you are not interested in trying to keep the contract open and have them decide who should get it. Also, I wanted to let you know that I never heard anything back from XXXX on the email I sent that you were in, asking if they were going to reimburse you either.
XX/XX/XXXX ( text from XXXX XXXX ) Hey I had to send that email to you Friday with the other release and cancel in it. So now we have one that I wrote that has your name getting escrow and then the one that sellers wrote where she gets escrow They are asking if you signed yet. I told them not yet and I havent heard from you. Just wanted to keep you posted on this end. Hope all is ok w you.
Enclosing, I believe XXXX draws her inferences about my wealth, and chances are, she put me in a bucket, and inattentively ignored my phone calls. Yet, she collected my data credit history includes highly personal data, and it makes sense that I should have control over who sees it. But the consequence is that companies end up driving into largely unregulated pools of data, such as clickstreams and geo-tags, to create a parallel data marketplace in which it could include my data.
She avoided scrutinizing me as an individual and instead place me in a group of people-What statisticians today would call a bucket.
People like you, XXXX decided, could or could not be trusted.
Additionally, XXXX knew a lot about the transaction that was going on in her team as well as what XXXX was doing, and she play right into XXXX hands. If XXXX wanted to do something about the deception. She could have saved me from experiencing this distasteful business practice.
XXXX and XXXX knew the loan was not going to close and they did it on my expense. I lost {$2500.00} due to this deceptive transaction.
I am sure you will have a solution for this problem. I am confident that you will want to resolve this complaint, and due justice will be served.
Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX . XXXX XXXX, Fl. XXXX All Parties involved in the Real Estate Transaction Escrow Agent Name : XXXX XXXX Escrow Agent Email : XXXX Escrow Agent Company : XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX XXXX, XXXX Florida Escrow Agent Office Phone : XXXX-XXXX-XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Fl. XXXX Telephone : XXXX-XXXX-XXXX or XXXX-XXXX-XXXX Lender Company Name : Chase Bank Lender Office Phone : XXXX-XXXX-XXXX Loan Officer Name : XXXX XXXX Loan Officer Email : [email protected] Loan Officer Cell : XXXX-XXXX-XXXX Listing Agent Name : XXXX XXXX Listing Agent Email : XXXX Listing Agent Cell : XXXX-XXXX-XXXX Listing Broker Firm Name : XXXX, XXXX XXXX Property Address : XXXX XXXX XXXX XXXX XXXX XXXX Fl. XXXX Property Address ( street ) : XXXX XXXX XXXX, XXXX XXXX Property Address ( state ) FL Property Address ( county ) : XXXX Property Real Tax ID : XXXX-XXXX-XXXX-XXXX-XXXX.X Property Legal Description : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX And All Amendments Thereto Initial Deposit Amount : {$1500.00} Closing Date : Or before XX/XX/XXXX MLS Number : XXXX Year Built : XXXX Seller Name ( 1 ) : XXXX XXXX XXXX Selling Agent Name : XXXX XXXX Selling Agent Email : XXXX Buyer Name : XXXX XXXX
Company Response: Closed with explanation
2019-04-02
Las Vegas, NV
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-04-02
Wichita, KS
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Report provided to employer without your written authorization
Company Response: Closed with explanation
2019-04-02
Other transaction problem
Money transfer, virtual currency, or money service: Domestic (US) money transfer
Company Response: Closed with monetary relief