I.Q. DATA INTERNATIONAL, INC
Consumer Complaints
There are over 1449 complaints on file for I.Q. DATA INTERNATIONAL, INC. Dated between 2019-12-04 and 2013-08-23.
Complaints Page 26
2018-02-06
Federal Way, WA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Was not notified of investigation status or results
Complaint: I mailed the collection agency on XX/XX/XXXX with a dispute letter listed below.
I called on XX/XX/XXXX and they had not received my dispute letter yet.
I called again on XX/XX/XXXX and they told me that they have already reported this on my credit report 2 days ago as a disputed item even though the debt was put on hold for compliance. They are still waiting for confirmation back from Nova/Greystar.
She told me to call Nova/Greystar and get something in writing and my response was that I have been disputing this for over 14 months now and they will not give me anything in writing.
She told me to call back in 1 week to check on their status. I know they will continue to try and collect and report it as not disputed. I have worked very hard to keep my credit clean and a good credit score. This has caused my financial harm. I do not owe this money.
I am furious that this has already been reported to my credit report, being disputed or not, it is not fair and I do now owe this money.
Letter sent disputing the debt : To : XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX WA XXXX XXXX RE : account # XXXX from original creditor XXXX XXXX ( WA ) XXXX XXXX This charge is for normal wear and tear in their terms and it is a violation of the State Statutes.
1. This is also a violation of the Fair Credit Reporting Act and I am choosing to inform you that this attempt is in fact being disputed. It is also possible to seek financial damages from the violator which I would seek to the highest degree.
2. Nova/Greystar has been paid in full. I also paid the water/sewer/garbage bill for an extra 3 month period as it was back dating from when the tenants were to begin to be charged but only informed 3 months after they already received the funds. This is a misappropriation of funds on the part which is another violation of the law. I just wanted to move so I paid it.
That check is check # XXXX in the amount of {$180.00}. Nova/Greystar cashed this check and in the same envelope was an invoice showing it had been professionally cleaned as I usually do when vacating a property.
3. In addition to point # 2, {$380.00} was the amount they have said that I owe them ( another letter stated {$370.00}? ) but your letter states {$200.00}. Why this difference? I see it is to my benefit but obviously they have internal administration issues. Ive gone through 5 different people in their organization that are aware of the facts.
4. They have refused to provide me with a copy of the lease renewal that I did sign. I did not see that there was a clause to pay their fees for cleaning of normal wear and tear such as the carpet cleaning that they state they had to do upon my vacating. The unit was left in pristine condition. This was definitely in my original lease from the 2 years previous. My original deposit was waived at move in due to my credit report and references from previous landlords.
5. According to my records, I was only to need to pay Nova/Greystar an amount of {$37.00} for my pro rated water/sewer/garbage share and be done with it. They have continued to go beyond harassment. I moved out a week early end in XXXX and its now almost XX/XX/XXXX when Nova/Greystar has sent me to collections. An entire year later.
6. My job is being a HUD Certified Housing Counselor. I have met with an attorney who has advised me that my conclusion of this fraudulent bill to me and other violations are accurate. I am too busy to take this on but if forced into it, He and I will have no choice. I feel for the tenants who are not able to defend themselves or take the time to get in touch with HUD counselors to assist them. Nova/Greystar is stealing from their tenants.
This bill will continue to be disputed and not paid. Please inform me that you have received my correspondence with in the 30 day requirement. I received it on XX/XX/XXXX. I also request a letter stating that this bogus collection is no longer being pursued or sold to another collections agency.
Respectfully, XXXX XXXX XXXX XXXX XXXX XXXX # XXXX XXXX WA XXXX XXXX XXXX
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation
2018-02-06
Boynton Beach, FL
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-05
Sierra Madre, CA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: I called this collection company on XX/XX/18 at XXXX XXXX. I first spoke to a XXXX who said they were unwilling to accept payments from me unless it was one payment for the total amount owed. Once I said I couldn't do that, he transferred me to their legal depart. XXXX got on the phone and said since I am not cooperating, by not paying the full amount up front, that my account is now on hold for legal review. I asked him to explain what that meant and he wouldn't. He kept repeating its in review for legal. I asked to speak to his supervisor. He transferred me to XXXX XXXX who as well began threating legal action. I asked her what type of legal action and her response was, " you don't pay me nor are you my boss, I don't need to answer that question. '' I kindly asked her again, what are their policy and procedures to collect a debt and she again said she isn't my attorney and refused to answer. I asked her if I could please start sending payments and she said no, they would only accept the amount in full and if not there would be legal implications. Again, I asked what type of legal implications and she refused to answer.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-05
Lewisville, TX
False statements or representation
Debt collection: Other debt
Indicated you were committing crime by not paying debt
Complaint: Debt Collector : IQ Data International ( Phone : XXXX ) Debt Owed to : XXXX XXXX XXXX XXXX XXXX in XXXX TX IQ Data spoke with me on XX/XX/XXXX and XX/XX/XXXX about a debt I owed in the amount of {$3900.00} with my previous apartments. I explained that I had a loan dispersing soon but did not have the funds yet. XXXX XXXX stated that I should give payment information for the amount now, that IQ Data would attempt to collect the debt from my bank even without available funds, and an NSF would just " buy me time ''. As we expected, the payment came back NSF. I reviewed my debt and wanted to contest the reletting fee and make payments on the rest ; I explained this to rep XXXX XXXX when I called today XX/XX/XXXX. I offered a payment in the amount of {$1000.00} which was not accepted. XXXX XXXX transferred me to her manager, XXXX, I believe, who stated that I would be charged for the bounced check and my debt would now be tripled. The manager stated she would not take a payment from me and that further collection actions would be put on my account.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-05
Booth, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-04
NC
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: our landlord ( XXXX XXXX ) ended our lease XX/XX/2016 with notice To vacate by the end of the month. XXXX lease owed XXXX minus security deposit XXXX will waiting for the final bill they fill a eviction process for non payment of bill, this time, at the court even though we vacated as demanded earlier. the case was dismissed and received a final bill of {$900.00}. this amount was over estimated by more than {$220.00} court fee ( the maximum by law is 10 % of monthly rent ) {$150.00} wich was the promotion given to us for the first month of rent. we are two cosigner of the lease and tried over 1 year to correct the and pay. but the refuse to listen, knowing that it will cost us more than the amount they claimed to fill a law suit.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-04
Greenwood, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: Debt collector IQ Data International , Inc. has committed two violations : ( 1 ) it is attempting to collect an alleged debt for which the statute of limitations has run ; ( 2 ) it is attempting to collect a debt without providing a valid verification of debt upon my written request.
In or about XX/XX/XXXX, IQ Data attempted to collect a debt that was alleged by a former landlord with whom I had a dispute. In my opinion, the landlord owed me $ XXXX. Nevertheless, landlord sent its alleged debt to IQ Data. In XX/XX/XXXX, IQ data sent me a letter attempting to collect the alleged debts. I responded within 30 days of this letter, requesting a verification of debt in the form of the contract upon which the claim is based or the judgment against me. IQ Data responded with an indecipherable document with two itemized charges and descriptions that were not revealing of what the charges were, nor any evidence of a contract or judgment against me. I informed IQ data of this by mail promptly within 30 days of its letter to me, explaining that they had not verified anything, and I re-requested a verification of the debt.
I did not hear from IQ Data until today, when I received a letter dated XX/XX/XXXX from IQ Data offering to compromise the debt against me and informing me that they had or intend to report me to credit bureaus.
Californias statute of limitations is 4 years when based on a written contract. Although IQ Data has not produced such a contract its allegations are of a contractual basis for its collection. However, per IQ Data, this debt was due and payable in XX/XX/XXXX. IQ Datas claim if it existed at all is no longer enforceable by the laws of California. It is abusing its power and wealth to leverage the average consumers lack of knowledge of the laws to extract money that is not legally collectible.
The debt collectors information is below for your information.
IQ Data International, Inc.
XXXX XXXX XXXX XXXX, WA XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, WA XXXX XXXX Account Representative : XXXX XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation
2018-02-01
TX
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: When I moved out of my apartment I received a bill for {$650.00} for damages to the apartment. I asked the apartment complex to send me an itemized bill of the damages along with photo proof. The apartment complex failed to give me an itemized bill and photos of what they were charging me for. 2 weeks later I received a letter from a collection agency for the money that was supposedly owed. The collection agency has since started charging me interest on this account, and I still have not received a bill or photos telling me what the damages are.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-01
Pinellas Park, FL
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: Iqdata international has illegally charged me interest on a debt associated with a apartment bill, they have been reporting wrongful amounts to credit report charging me false interrdt charges that are completely illegal and are violating the credit report act. I have submitted a complaint to the bbb and they will not respond. Call the them and told Iq data they are breaking the law. Others are being forced to pay these false rates or they will not have a clean report. This is bullydog tactics, consumers are being blackmailed by this company. I have contacted the debt owner XXXX XXXX and they will only go through iqdata international, I have told them exelactly what iq data is doing and they refuse to contact them about this.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-02-01
Plano, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief
2018-01-31
Houston, TX
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation
2018-01-30
IL
False statements or representation
Debt collection: I do not know
Attempted to collect wrong amount
Complaint: In XXXX we rented an apartment with the XXXX XXXX, we stayed there from XX/XX/XXXX to the first second week of XX/XX/XXXX. When we left we moved to XXXX and rented for 16 months with no issues. I found out that the XXXX XXXX lost the property due to fraudulent activity like like making bad leases and using peoples info to rent apartments to people. Also to roach infestations. This info was given to me by the new owners of the XXXX XXXX XXXXThe old owners, which we rented from, gave my info to someone who rented there from XX/XX/XXXX to XX/XX/XXXX. And then that person skipped out on the rest of the months rent and so they tried to put the XXXX XXXX collection agency on me to get the rent that the people using my Social Security number left behind. There address in XXXX Tx is still on my XXXX report also and I never lived there.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-30
Fort Worth, TX
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Complaint: XXXX XXXX of IQ data international has called me repeatedly over the last few years threatening that they will ruin my credit. Harassing me about a large lump sum of money I dont owe them. Threatening to call my employers and family members to retrieve money at all costs. Ive seen stories from others on how harassing and vile she can be. Ive asked to be transferred to someone else within the company, a manager or ANYONE else, she just snickers and talks down to me.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-30
North Hollywood, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: IQ Data 2013 for {$1000.00} Harassing calls to pay the debt in amounts of {$1000.00} which is : 1. ) The wrong amount owed 2. ) Past 4 year statue of limitations in CA
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-28
Las Vegas, NV
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Hi There is a company trying to charge me {$13000.00} for an apartment lease that i was only in the apartment for 2 months the rent was {$1300.00} i had to break the lease and was paying the rent on past month as well as let them keep security deposit. They tried to make me pay an extra 2 months of rent and i was advised not to. They sent it to collections and charging me for the entire lease at XXXX and it went up over the past 2-3 years to XXXX
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation
2018-01-26
Houston, TX
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: it was rent they said I owed, I paid amount of XXXX which I paid in two payments, which they I would be reported if not paid, this was in 2014, they did take out the correct one.i saw now they have someone elses debt showing on my XXXX and XXXX report showing I owed them such a big amount of XXXX. I call spoke to a guy call XXXX, he found it was wrong and it still shows. I need this corrected. I am so embarrassed, I been tryong to correct this. I don't get any where with them. The co- I Q DATA INTERNATIONAL, XXXX XXXX XXXX, XXXX XXXX WA XXXX XXXX # XXXX. PLEASE I NEED THIS CORRECTED. I hope you can help me. thank you.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation
2018-01-25
Pine Lake, GA
False statements or representation
Debt collection: Mortgage debt
Attempted to collect wrong amount
Complaint: Due to a catastrophe, my girlfriend and I were displaced from our home. We were put in an apartment ( XXXX XXXX XXXX XXXX, XXXX, GA ) for a little over 2 months. The cost of the apartment was covered by our homeowners insurance ( XXXX ). After our home was fix, we moved out of the apartment and back into our home. We were send a final invoice which was forwarded to our insurance company and subsequently paid. A month after moving back into our home, we received a letter from IQ Data International requesting we pay {$540.00}. I was very surprised by this because our insurance had paid our rent and no one from the apartment management tried to contact us. My insurance will not pay this debt unless it can be validated by IQ Data International. When contacted by IQ Data International, I ask if they could provide an itemized ledger to show which month 's rent and/or charges were underpaid. They could not provide this information. It has been almost a month since we were first contacted by IQ Data International and they have not provided an itemized ledger to validate the debt. Furthermore, they have threatened that this is appear as a negative item on my credit score if it is not paid.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief
2018-01-24
Houston, TX
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-22
Houston, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I did in fact witness a wrongful attempt to collect funds in the amount of {$9000.00} on XXXX XXXX 2016. The Original creditor of this dispute is XXXX XXXX XXXX XXXX XXXX, which have been turned over to recent collection agency by the name of I.Q.Data International , Inc. Furthermore, I have never lived or signed a lease agreement in the state of California. This is simply a mistake or failure to identify the proper debtor.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-19
Mabank, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Complaint: Disputed with credit beareu serveral times
Company Response: Company believes complaint is the result of an isolated error Closed with non-monetary relief
2018-01-18
Marietta, GA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation
2018-01-18
Las Vegas, NV
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-17
Berkeley Lake, GA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2018-01-16
Bonaventure, FL
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Company disputes the facts presented in the complaint Closed with explanation
2018-01-15
Oxford, GA
False statements or representation
Debt collection: I do not know
Indicated you were committing crime by not paying debt
Complaint: My name : XXXX XXXX XXXX, my family - Myself, my wife XXXX XXXX, My XXXX yrs old daughter and XXXX yrs old son We have a legal representative who has been helping but he also has lost hope now - XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX FL We want to complain about IQ Data International Inc. Located at XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, Washington - XXXX. Phone - XXXX extn : XXXX.
website : http : //www.iqdata-inc.com This is a so called debt collection company which was hired by XXXX - XXXX XXXXXXXX XXXX.
XXXX - XXXX XXXX XXXX Representative as of today : XXXX XXXX, Specialist accounts receivable department email : XXXXXXXXXXXX, ph : XXXX Address : XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, WA - XXXX The debt collection company is demanding us to pay for certain services which is not our liability but instead a framed conspiracy to get money back from us. The company threatening that if we did not pay the money then they will spoil our credit history.
I have rented in US ever since XXXX. I have a very good credit score, I have never been evicted out of any property and I have always paid my dues and kept the properties clean. I have returned the properties in an emaculate condition. I have never in these 15 years have had mold issues or any ochre infestation issues.
Here is a somewhat long description of events that has been a nightmare of our life since XX/XX/XXXX and is still a roaring storm of our life.
XXXX manages the property we first moved in on XX/XX/XXXX. at XXXX XXXX XXXX XXXX, XXXX FL XXXX in apt XXXX a XXXX BR apartment. We lived in it all through until On XX/XX/XXXX, we were asked to move out of the apt when it was left unfit to reside due to extensive mold issues. A clogged air conditioner water valve lead to water accumulation & mold proliferation in the AC unit & dispersed all over the apartment to the point where each wall close to the vent was coated with black mold - aspergillus species.
I had complained about mold being found in different places all around in the apt beginning on XX/XX/XXXX repeatedly about 3 times a week for 3 weeks, but no one listened to me. I repeatedly requested for the AC unit & the vent system be checked but no help. Everytime I go and complain, someone would come from maintenance and spray mold killing spray and wipe it off. I had mold wiped off my walls wiped off 3 times in 1.5 weeks, I had 2 pieces of furniture completely covered with mold overnight - which the management said, we will pay to replace but there is nothing else that we need to do. Finally I came back home after 10 days of being out of town & the apt was unfit to live in, I lost more than 30,000.00 $ worth of belongings everything was lost.
We were temporarily given a XXXX furnished XXXX XXXX XXXX until XXXX was remediated. The apt XXXX was not remediated per the code of remediation & statutes for remediation mandated by state law. A mold check after the remediation was completed showed > XXXX colonis/cu.mm of blackmold in the apt . So when on XX/XX/XXXXwe were asked to move, we refused to move back into the apt XXXX. The rental insurance company refused to cover the losses as it was the mgmt companys ( XXXX ) fault in not heeding to the complaints. Also, XXXX ended up giving up that apartment to a XXXX lady who was about to deliver without disclosing to her their act of ommission.
On XX/XX/XXXX at noon we were asked to move overnight to a empty XXXX BR apt XXXX on the XXXX floor-unacceptable to us because of the XXXX toddlers ( XXXX & XXXX then ) climbing was unsafe. We seeked legal help for the XXXX to even talk about any help in restoring our losses. At this time the local mgmt offered us rental furniture until our furniture was restored. XXXX was not paying for any restoration.We told greystar that all our belongings except a few linens and a few clothes that we bought new are covered with mold and we have nt even been reimbursed for any of the losses. So they provided rental furniture until we were reimbursed for our losses.
In the meantime we requested to move into a lower level apt a couple that we had liked & requested our lease be transferred. We agreed to move even into a XXXX BR apt if it was on a lower level. But XXXX did not agree to either. Finally suddenly one day, they told us that a XXXX BR XXXX XXXX XXXX was available on second level. we went & saw the apt , & in a couple of days, we were given an ultimatum to take it or move out of the community. Since our children had gotten used to the community, we accepted the offer & fell into their bigger trap. We felt we were bullied into this apt onXX/XX/XXXX. 2 weeks into this, the threats & humiliation started that we were on verge of getting evicted in trying to win a fortune from the company, etc. Finally the offer for reimbursement for the losses started & negotiations were going on.
XXXX, we started experiencing usually high incidents of mosquito bites seen in our children. We complained to XXXX & were told that it is probably the warm weather. However, my children were bitten more than any other child.
On XX/XX/XXXX, I thought I saw what looked like a flea or something. I reported to the mgmt about the same.
The local mgmt got all excited, called the pest control man to inspect the apt . The pest control man came & inspected & left & then came the crew of local mgmt, maintenance & informed that there were bedbugs. This concept was totally new for me. I was told that the infestation was significant, they took pictures of everything. I asked how could it have happened, XXXX XXXX the manager told me that the apt XXXX was bed bug free when inspected prior to our move in as a part of their policy, hence we likely were responsible. I was still in a maze. We cooperated as requested to get the apt treated by the pest control man on the dates given. We moved to hotel for the day they apt was going to be treated, we treated & restored all the linens as the pest control man had suggested.
In the mean time we were offered XXXX $ as reimbursement for all the belonging we lost in the mold issues & they forced us to accept that offer & asked us to sign a release of claims & to move out of the apt by XX/XX/XXXX. The mutual agreement of release of claim also stated that neither of the parties will try to spoil each others reputation in the society or on the social media & that neither of the parties would disclose the facts to any one other than the parties.
So we got the apt XXXX cleaned out. we got all our belongings out by XX/XX/XXXX & we h & ed over the keys to XXXX XXXX XXXX on XX/XX/XXXX at about XXXX XXXX. She took the keys & we wished each other good luck. She told me that she already has my forwarding address. XXXX XXXX XXXX XXXX told me that she will finalize the utilities until XX/XX/XXXX & send me the receipt for utilities if any remain.
Then we received receipts of the rental furniture cost & the cost of the treatment for bedbugs from XXXX XXXX on XX/XX/XXXX. They are claiming that they had to discard the rental furniture as it was infested by bedbugs & hence we are supposed to pay for the furniture & the cost of treatment.
Also even though we handed the apartment over on XX/XX/XXXX, they continue to document our move out sate as XX/XX/XXXX & even though the reason for us to move out was a mutual release agreement, they continue to document that we were not offered a lease renewal which would look bad on any rental verification.
Also they keep threatening of giving us a bad rental history & handing over the case to a collection agency. They have been unsuccessful in disproving that they knew about bedbugs in XXXX prior to our move in. They keep threatening us through our legal representative & he is well aware of the torment we have been exposed in this whole ordeal & he can speak about the same.
We requested, 1 ) change our move out date to XX/XX/XXXX & change our reason to move out to mutual agreement to which they are not - in their documentation 2 ) they did not ask us if we would like to keep the furniture before discarding. The local management had all the recipes by XX/XX/XXXX - while we were still in the unit.
3 ) Document that the infestation was present in the mattresses that was the rental furniture after the treatment. We have been using the rest of our furniture since & have had no issues of bedbugs.
4 ) we asked for an affidavit form the man under the act of perjury to testify who, 6ow & when did he/she discard the furniture - they are refusing to produce that 5 ) The certificate of infestation free apt has never been produced to us. There was one more apt in the community that was fond to have bedbugs as per XXXX XXXX on XX/XX/XXXX bedbugs can easily contaminate 6 ) So until we get any documentation that the apt was bedbug free before we moved in, that the infested furniture was rental furniture & belonged to the apt XXXX and still infested, & a documentation on how, who & when did that man discard the furniture, out liability is not established. So we should not pay.
My family has gone through immense psychological, physical, emotional & financial stress & loss because of the mere negligence of the mgmt to pay attention to & multiple requests to look into AC apt to fix the mold issue. & it has turned into an ordeal of things. We did not get any help i moving as many times as we have move & I myself suffered so much that I had to undergo & XXXX XXXX for XXXX due to lifting & moving that I had to do, I never claimed for that. The surgeon said that I had ignored immense pain for a few months - as evident all beach of these multiple moves. my children to this date do not believe that their parents can provide them with a stable home because of all the moves. My husband has a XXXX XXXX XXXX done & has suffered poor pay control due to the moves & XXXX even though he did not lift any heavy objects.
We have never asked or claimed any of those losses & the doctors bills that we incurred because of all of this. My son suffered from recurrent bronchospasm due to the mold exposure & had to be on 4 times a day nebulizer for a while. & i have been hoping that he does not suffer any further long term damage. The garage that we rented in the community from greystar had flooded in XX/XX/XXXX due to poor construction and I had loss items at which time I asked for a specialist to come and evaluate the loss and fix teh structural damage - but instead teh manager XXXX XXXX started yelling and screaming an humiliating me on the streets and then in the office and that she wants us evicted and just completely unprofessional. My losses from the flooding and damages were never evaluated or compensated and we have never claimed that. Again the insurance company would not cover beacuse it was Managemnt 's fault due to structurally weak construction.
We are open to an amicable way. But all we have seen with XXXX since XX/XX/XXXX is push back, negligence, carelesness, shortcuts in not followng state mandates, threats and humiliation. They definitely did not like compensating us with XXXX for the mold losses, even though they would ahve owed us XXXX olus restoration cost and teh move costs. And to get that money back, they have tried to do this.
Since out move out of the community my family members have suffered a lot of medical issues a ) My wife had to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX that XXXX had asked us to make b ) My son has been diagnosed with XXXX due to the severe mold exposure he has had c ) I had to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX which was caused my the multiple moves that XXXX had asked us to do overnight, without any notice. The XXXX saved me else I would have been XXXX from XXXX XXXX in a matter of days.
We are not claiming any of those costs. We are and would continue to endure sufferings for or lives for XXXX carelessness and negligence. All we ask for them to do is to leave us alone and release us from any binding and give us a clean chit of final statement.
Now they have turned the matter to a debt collection agency. XXXX XXXX XXXX of IQ data International called us on XX/XX/XXXX and informed us about the same. now they are demanding 5000+ amount to pay They wish to destroy our credit history and make it difficult for us to survive in United States XXXX
Our family 's principle is to not to give in to bullying and to standup protect your rights but be respectful in your ways and actions.
We desparately need your help in getting this resolved without any harm to either parties. And our credit not be spoilt. Again make our move out documentation correct and taint free, pay us the right amount for mold losses and prove our liability in bed bug case by showing us bed bug free certificate, for apt XXXX, documentation that the matress had bed bugs after treatment and that matress was indeed a part of rental furniture in XXXX, testimony of the person who discarded the furnture. We agreed to pay the utilties, but refuse to pay the rent for the month of XX/XX/XXXXas we were not in that community. I want to thank you all for considering to help and listening to my long story. regards - XXXX and family
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation