I.Q. DATA INTERNATIONAL, INC

2018-11-13

Houma, LA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-11-08

Centennial, CO

Threatened to contact someone or share information improperly

Debt collection: Other debt

Talked to a third-party about your debt
Complaint: IQ Data in XXXX has contacted both my ex wife and one of the executives at my company in order to try to contact me after I blocked their phone number. The debt in question is not valid in the first place ( previous landlord trying to get me to pay for damage I did not cause ). And now IQ Data is contacting my co-workers and family, which is causing personal stress and embarassment. I have proof of their attempts to contact.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-07

Del Sur, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-11-01

Arco, CA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: To whom it may concern, My name is XXXX XXXX. I had very hard issue with IQ DATA INC A collection agency. I am helpless and stress out. I hope that you can help me to solve this issue. They called me the first time on XX/XX/18 and saying they collect the balance owed {$1200.00} including interest charge for XXXX XXXX. I was on the lease helping my daughter to lease a 1 year apartment. There are three names on the lease, my daughter XXXX XXXX, my son in law XXXX XXXX and my name XXXX XXXX. The agency told me I have to pay immediately through the phone, I told them first this is a dispute charge, second I need to contact my original creditor then I will talk to you. My daughter lived at XXXX XXXX in XXXX for 1 year lease base on {$2300.00} monthly rent. the lease expired on XX/XX/18, on XX/XX/18 the apartment manager send me a notice for renewal my lease or 30 days notice saying either renewal lease or charge her month to month {$4000.00}. My daughter move out on XX/XX/18. She has {$490.00} credit in her ledger plus security deposit XXXX which we think it is enough to cover the prorated rent. After they move out, the apartment send me a move out statement with balance {$1200.00}. I called the XXXX XXXX many times tried to dispute the month to month charge which is 70 % increase compare with my old lease or schedule an arrangement to settle the payment. I left over 15 times voice mail and also email them but no body contact me. They even didnt inform me that if we didnt pay they are going to send to collection agency. IQ DATA called me the second time, very aggressive, rude, demanding request me to pay through phone right away that day. Threaten me they will mark as refuse to pay and send to Credit Company. I told them I never say I dont want to pay. First I have to know you are not a scam and I need the collection notice in paper. Second I need to make sure you are legally collect the money. The conversation is so abused, rude and scary. I called XXXX XXXX they said the balance due goes to collection agency and they are not going to accept any payment on their end. So I called IQ DATA 4 TIMES once I receive the letter which saying they collect the amount of {$1200.00}, Also stated that I can pay online through their portal. I tried to plan a payment arrangement or will pay in full within 10 days, they said no. you have to pay today through phone which I am not comfortable tell anybody my bank account information. I told them I will mail them a check or money order within 10 days, they said then the interest will accumulated every day. That means there is no ending for this. I asked them should I pay online through their portal ( which on the letter clearly said. Please pay online use their portal. www.iq data-inc. com. The agency said you can not, your account is closed. What a scam they are talking about. They only notice me since XX/XX/18. Then She said. Give me your bank account information now I said not today over the phone. Then she said what is your routing number I said. You dont accept my payment online which I only received their letter 4 days. You dont accept checks as the interest will accrued. You only accept phone payment which I dont feel safe to do. She said if you dont pay today, I will send your report to credit company. Then the phone hang out. I am so upset about each time conversation, they abused you, very rude, very aggressive, and demanding. They request you to pay immediately every time you call. They have very bad review online with lots of complains. I feel helpless. I tried to solve the problem that is why I called them after I received the letter in mail. but they dont accept my payment, what I can do now. Should I pay them first then dispute or just give them my bank account information through the phone. There are so many scam nowadays and they sound like a scam. The way they talk not professional at all. I never heard a collection agency dont accept check payment or online payment. Please help me to solve this issue or tell me what is the best way to clear this off even I borrow money from somewhere else to just let it off my back. It is painful and stressful and horrified.they threat me will damage my credit score if I don't pay over the phone when you were on the phone each single time.i told them many times I was trying to pay off but they sound very ridiculous refuse to accept check or money order even online payment. I attached all the documents that I have in the email. Please take some time to review and I am looking forward for your speak with you soon. Best regards, XXXX XXXX.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-31

Phoenix, AZ

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-10-30

Federal Way, WA

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: I got a number of repeated call from IQ Data International in XXXX WA 7 times in less than 8 hrs from the number XXXX harassing none stop I finally called spoke to a XXXX a representative who I told him what was happening he said guy was new but threatened to put this on my credit report if I didnt pay I told him I need more information he said I had to pay again i told him he was harassing me and violating FDCPA he laughed I told him I would report to the attorney general he started to chuckle said good luck then hung up.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-30

Texarkana, TX

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-10-29

Austin, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: This debt was made by a family member that used my social security number. when I first learned of the debt I contacted the collection agency and they told me the debt was in the family members name but my ssn # and work information was used and now they are saying the debt is in my name and that information was not told to me, I asked if they would provide a copy of the actual document and they said they could not ... I've never lived at the address where the debt occurred I lived at the address prior to where I live now for 7 yrs never late with rent always paid on time or days before. Thank you for your time and help with this matter
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-26

Leeton, UT

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: I asked XXXX with IQ Data to remove my company office phone from my file and only contact my personal cell phone or my home number, which he said he would. XXXX keeps calling my office regardless and now I have received a formal warning from my employer about taking personal calls during work hours. If this action continues I will be suspended or terminated from my job. This is harassment and needs to stop. If my employment is terminated I will be seeking legal damages from IQ Data.
Company Response: Company believes complaint is the result of an isolated error Closed with explanation

Timely Response

2018-10-25

Thompsons Station, TN

Communication tactics

Debt collection: Mortgage debt

Frequent or repeated calls
Complaint: XXXX XXXX XXXX called about a debt for an apartment. We understood and asked to make payments. The representatives were rude and were not cooperative. They refused to help us and assumed that we should be able to pay the full amount. They also said that they would make sure this would stay on our record for 7-10 years as they are close with the Crediting Bureau. When were then continuously put on hold. When we tried calling back they were harassing and wanted to much personal information. They continued to be harsh and unwilling to work with us.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-10-23

Soddy Daisy, TN

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-22

Laurel, MD

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-10-18

Dallas, TX

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-17

Dallas, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-17

Burlington, NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Timely Response

2018-10-16

North Prosser, WA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: Debt collector falsely reported that i made a payment of XXXX $ to keep my account active. Maybe to restart the clock on when it is inactive? The company who owns the debt is iq data international
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-15

Federal Way, WA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: On XX/XX/2018, I moved out of The XXXX XXXX in XXXX, WA. Apartments are attempting to keep my deposit and charge additional fees. I have photographic documentation the apartment we cleaned, along with a receipt for carpet cleaning-which the claim was dirty. They turned over the account to IQ Data International in XXXX WA. I advised IQ Data in writing and on recorded call that in fact, XXXX owes me approximately $ XXXX-my {$250.00} deposit less last billing of utilities. I advised IQ Data that I have filed a claim in small claims court in XXXX XXXX Washington. I received notice via XXXX XXXX on XX/XX/2018 of a new, derogatory entry on my credit record by IQ Data International. It did affect my score.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-15

Grapevine, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-14

AR

Written notification about debt

Debt collection: Other debt

Notification didn't disclose it was an attempt to collect a debt
Complaint: I.Q DATA INTERNATIONAL dba : XXXX XXXX XXXX, VIOLATED STATE OF ARKANSAS CONSUMER LAWS. ATTACHED PLEASE FIND LAWSUIT BEING SERVE TO YOUR FIRM VIA CFPB PORTAL. SEE YOU IN COURT.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-10-13

GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: XXXX XXXX XXXX is fasely reporting a account that is related to my identity. I havent done any business nor signed any legal contacts with this company. The company refuses to validate the debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-10-11

Ewa Beach, HI

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-11

Bellaire, TX

Attempts to collect debt not owed

Debt collection: Mortgage debt

Debt was result of identity theft
Complaint: XX/XX/XXXX XXXX I received a call in XXXX of XXXX stating I owed a balance. Per credit laws I immediately asked for a validation of debt as I knew I never lived at the property the balance was for. I never received validation of debt for 7-8 months of going back and forth with the debt collection agency IQ Data International. At 8 months on a recorded call they lied and said they had an electronic lease. I informed them please send validation because if there are signed documents with my name this is fraud. They stated they would send a fraud packet in which I requested twice ( XX/XX/XXXX & XX/XX/XXXX ) and they never sent it. I submitted a dispute under fraud with the credit bureau XXXX. IQ Data International informed them the debt and all information pertaining the debt was accurate and verified. They debt collection agency requested I follow-up with them. So, again, I followed up with the debt collection agency and they did not send a fraud packet. Finally, on XX/XX/XXXX I received a letter from them stating the copies of proof of debt were attached. On recorded calls they lied time after time. There was no lease, no electronic signatures, no copies of ids, just a paper with a list of charges on there. This is not substantial documentation to lie to a credit bureau and continue to not send the fraud packet that I have requested for over a year. The fact that they have given me the run around for so long means they know this is inaccurate but they refuse to resolve this matter for the sack of collecting money from someone who does not owe a debt. I highly encourage a detailed investigation into IQ Data International and its practices. Over the duration of my time with them they have broken several laws including not providing proof of debt within an allowed time. From XXXX - XX/XX/XXXX I consistently requested proof of debt and received nothing. I also even wrote a letter to one of the managers within the company explaining why I did not owe the debt and they still refused to resolve this matter. They stated to one of the credit reporting agencies that they had true and accurate information to validate debt but truly all they have is one piece of paper with a list of charges. This is completely unjust.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-10

Keyport, WA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I.Q. Data international they have not tried to contact me. I saw this on my credit and it was a for a apartment that my ex girlfriend was staying at. Its from about 2 years ago and the balance is up to XXXX . I would like this not put on my credit.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-10-10

Rncho Domingz, CA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: After departing the apartment complex where I used to live, XXXX at XXXX XXXX in XXXX, Ca., the move-out balance on my account was reported to XXXX XXXX XXXX, a Collection Agency, unfairly and inaccurately by XXXX XXXX XXXX XXXX . I was given false direction, in writing, by the XXXXXXXX XXXX manager at the time, XXXX XXXX, on an alternate method to terminate my lease, which was supposedly coordinated with XXXX XXXX Attorneys ( XXXX XXXX is XXXX 's management company ). After a couple months of following XXXX guidance on how to adequately terminate my lease, he was terminated from XXXXXXXX XXXX without my knowledge, the alternate option that he had proposed to get out of my lease was not honored, and I was charged {$4800.00} by XXXX XXXX XXXX XXXX, which is significantly more than what I really owed for my final statement. After numerous attempts to resolve this matter with XXXX XXXX ( phone calls were never answered, voice messages were never returned ), I communicated with XXXX XXXX XXXX and paid them {$2000.00} ( C.N XXXX ), which is what I believed I owed XXXX XXXX / XXXX XXXX. I was told by XXXX XXXX XXXX ( XXXX was the representatives name ) that by paying the {$2000.00} amount, they would turn off credit reporting and investigate my account further, but this turned out to be false. XXXX XXXX still reported my outstanding balance to all credit agencies despite its inaccuracy and it now shows as delinquent on my credit report and my wifes. This is unfair collection practices by XXXX XXXX since they didn't bother to verify the accuracy of the information given to them by XXXX XXXX after I had inquired and complained about the inaccuracy of my final statement. The attached documents contain a full description of the story, with exact dates, amount owed, and actions taken.
Company Response: Company believes complaint is the result of an isolated error Closed with explanation

Timely Response

2018-10-10

Wickes, AR

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I was contacted by a company named IQ Data for a " debt '' they say I owed them. I checked the Texas Collections database to see if they are registered to collect debt in the state of Texas and they are not. This company states I started out a balance of XXXX and now I owe them XXXX. This company is hurting my credit and they are saying I have to pay them. I sent them a cease and desist letter to remove the debt off from my credit. My current lease is coming to an end and with this on my credit we can not move anywhere. I have a XXXX old and we are basically going to be homeless due to this.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response