I.Q. DATA INTERNATIONAL, INC

2018-12-12

Dallas, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I Q Data International Inc dba XXXX XXXX has attempted to collect an alleged debt from me. I Q Data International Inc dba XXXX XXXX has placed negative information on my consumer reports and has caused me financial harm. I.Q Data International is not a licensed debt collector in my state ( State of Texas ) and has violated state statutes regarding debt collection.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-10

Bedford, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-07

Oxford, GA

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: Yesterday, I received a phone call from IQ Data. They threatened to report me to a credit bureau for not paying a debt I owed. When I pressed them on the debt, they told me they had sent numerous letters to XXXX XXXX XXXX. I do not ( not have I ever ) lived at this address. They said that fact was irrelevant. I asked to speak with a supervisor. The supervisor was even worse. She raised her voice to me and even egged me into suing, saying they love to be sued. At this point, I heard cheering in the background of the call, so I assume her coworkers approved of her belligerence. When I tried to resolve the debt through a payment plan, she insisted I pay all or nothing. Today, IQ Data called my elderly father, a XXXX XXXX survivor, and harassed him. They apparently implied that they had been hired by the government.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-05

Amarillo, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-03

Rocklin, CA

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-02

Liverpool, TX

Threatened to contact someone or share information improperly

Debt collection: Other debt

Contacted you after you asked them to stop
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2018-11-30

Mabank, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2018-11-30

Oak Grove, MO

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I contacted IQ DATA INTERNATIONAL IN in regards to bill on my credit report for the XXXX XXXX XXXX XXXX XXXX. While I did stay at the XXXX XXXX XXXX XXXX, in missouri a landlord has 30 days to send an itmized list of damages and the amount. MO Rev Stat 535.300. the XXXX XXXX XXXX XXXX neither contacted me about the amount nor gave me a list of any damages and i am disputing this debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-30

San Antonio, TX

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: IQ Data International charged my card after i specifically told them to move the account to further processing and credit reporting. Throughout the four separate calls I had with them to discuss alternative options, I was threatened with negative credit reporting including being told that I wouldn't be able to get another apartment unless I paid in full, as well as advised to seek legal counseling as there may be further action taken if not payed ( a veiled attempt at threatening prosecution ). When I called this morning to have the charge reversed, they began transferring me directly to voicemails and then eventually ignored my calls altogether. My representative is XXXX, XXXX XXXX XXXX at XXXX. I am unable to afford my entire rent payment after this and they are unwilling to take any responsibility after they advised that the card wouldnt be charged as well as I insisted that the card i provided ( after being assured that it was merely to 'lock down ' a 7 day prevention on the account from being sent to credit for review ) was removed in two separate discussions.
Company Response: Company believes complaint is the result of an isolated error Closed with explanation

Timely Response

2018-11-28

Hoard, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: Creditor is reporting accounts that are invalid and unverified. XXXX and XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I would like proof these accounts were disputed per FCRA/ FDCPA. This is causing me anguish and its slandering my good name. Please block this account from my report so I can breathe again. Account Number : XXXX XXXX Account Name : I.Q. DATA INTERNATIO Date Opened : XX/XX/2016 Balance : XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-28

San Jacinto, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: XXXX18 XXXX XXXX Received a call from XXXX XXXX at IQ Data. He said I owed a debt. I asked him to send me the information. He said he would only send the information if a was going to pay the debt immediately. I was not going to pay anything without looking at the information. XXXX18 XXXX XXXX The same number called me back. I did not answer. XXXX18 XXXX XXXX XXXX XXXX at IQ Data called my place of business and left a message on a public email about the debt. XXXX18 XXXX XXXX I called him back and he again said he would not email the information about the debt unless I told him I would pay him by credit card immediately.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-11-28

Las Vegas, NV

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-28

Los Angeles, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-27

Bethlehem, GA

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: My wife and I got calls from I.Q. Data International on XX/XX/2018. We were called in regards to a fee we have with our former apartment complex ( XXXX XXXX ) for the amount of {$1300.00} for breaking our lease earlier than expected. After the introduction and disclosure to attempt to record the call, the callers from I.Q. Data International went about collecting the entire sum. When I told them I don't have the entire sum, they said that this would negatively impact our credit scores, and that there was nothing we could about it, if we didn't pay the entire sum now. I told them, that if they needed to impact our scores, then fine. We didn't have the {$1300.00} at that very moment, but we could work out a payment plan and eventually even out that credit impact. They said no, and said that they took my unwillingness to pay the entire sum now as a rejection of my obligations and that they will move forward with legal action to obtain their funds. On top of that, their callers harassed my wife and berated her on the phone, while she was at work. She is XXXX XXXX and had a patient waiting for her, and they refused to let her go. Then I was called, and explained that I could work out an agreement, and that was the best we could do. The caller went on to say he didn't believe my wife and I don't have {$1300.00} dollars laying around to pay, since we make enough to pay. I told him I have other bills, plus the holiday season to worry about, and he got mouthy with me, stating " Do you think I don't pay my bill because of Black Friday? ". To which I replied, " I don't know you, how would I not what you do? ". This seemed to irate the clerk more and he said I needed to be more focused on meeting my adult obligations. The clerks that called were rude, spoke over us, didn't let us explain our side of the situation, refused to work with us on creating a payment plan, and even disrupted my wife 's work with sick patients so they can yell at her. This was unprofessional, rude, insulting, and demeaning. Finally, after the clerk hung up with me, he called my wife to threaten her with credit damaging and freezing assets until she paid. She gave over a credit card number under the force of threat. We want this fixed. We looked up this company online and they have hundreds and thousands of negative reviews, due to their customer service harassment techniques. Why are they still allowed to practice business? I will have that credit card payment blocked, as I refuse to be bullied and threatened into action. That is not how to work with me. They can contact us, when they are willing to work out a payment agreement, which I am more than willing to do. Or they can sell off our debt to another company with better service. I'm willing to pay my fees, I am not willing to be treated like a criminal for it. If you need further proof of my statement, please ask for the recording from our phone calls. The ones made to me were on XX/XX/2018 @ XXXX and then again at XXXX. My phone number is XXXX, my wife 's number is XXXX.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-11-27

Greenwood, CA

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: I paid all balances for XXXX XXXX before moving to XXXX XXXX, including {$100.00} cleaning fee. I did not receive the mail keys for XXXX XXXX until last week. Last week after picking up the keys, I found a letter from collections for {$150.00} balance. The company called me twice and threatened to report this to credit agencies. I requested one day to provide proof of payment as the XXXX court office is closed today. The denied, responded rudely and insisted that I pay immediately and will be put on hold until I make the payment. I requested that I will call them after 1 hour after my meeting. they refused and did not allow anytime and wanted immediate payment. I made the payment and felt this is extortion. This is extremely stressful, disrespectful and intrusive to my work. I left work to talk to XXXX court office but the office is closed.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-11-24

Broomfield, CO

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-19

Glendale, CO

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I moved out of my apartment in XXXX, and paid the remaining balance due immediately on receiving the invoice on XX/XX/2018. I received a notice dated XX/XX/2018 from IQ Data inc that they were attempting to collect on this debt. IQ Data is attempting to collect a debt that I have already paid, and was never past due. I have provided documentation of this to them. Their agents have provided different answers about whether they own the debt or represent the original owner. The agents have given me different email addresses to provide the documentation to, and refuse to confirm receipt. They are aware that the debt has been paid, and continue in their efforts to collect. XXXX XXXX, a call center agent for IQ data, in particular is belligerent/threatening, and has provided contradictory statements : - That IQ data owned the debt. - That IQ data didn't own the debt and only represented the landlord. - That they would send my bill to collections even though it has been paid to the landlord. - That IQ data had no responsibility or ability to verify the debt since 'He would be making phone calls all day ' if he had to check and see if everyone who had already paid their bills. - That IQ data has no way of confirming that they received proof that the bill was paid. I believe this is a bad faith, intentional attempt to collect on a move-out bill that was already paid, and that IQ data is purposely being difficult and misrepresenting the facts. Company information : IQ Data XXXX. XXXX XXXX XXXX, WA XXXX Orignial Landlord : XXXX XXXX XXXX XXXX XXXX, XXXX, wa XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-11-18

Memphis, TN

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: This company has never sent any written documentation about the debt by mail. They call multiple times a day. They consistently use different numbers to call. The calls started a week ago. I received a phone call today. I repeatedly asked them not to call during business hours, due to my schedule at work. They are extremely unprofessional and continues to threat to damage my credit and sue me. I requested a license number & the representative by the name of XXXX refused to give me the information. I asked them to validate the debt. I have never received a notice and the original creditor has all of my information on file. They told me that the original creditor is not allowed to give me any information.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-17

Liverpool, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: On Wednesday, XX/XX/18 I spoke with an employee from IQ Data about a debt I owed. I explained that I planned on paying it the following month. The representative informed me that I had options to pay monthly if I contacted a list of third party providers she gave to me, which ended up being loan companies. She told me that if I agreed to pay {$100.00} that Friday, she would put a stop on the debt before it hit my credit report. I agreed. She began the formal process of approving the payment ( Do you authorize IQ Data to take a payment of {$100.00} ... etc ) and I agreed. The following day, she returned my call and asked if I made payment arrangements with one of the companies. I informed her that I was not interested in getting a loan and would pay the following month as I originally stated. She became rude and aggressive, saying that it would hit my credit and never be removed. I explained that when I paid the debt I would have it removed. She continued to escalate and argue so I terminated the call. The following day, the company attempted to take a payment for the entire amount, {$2200.00} which I never agreed to. They were declined by the bank both times. They then proceeded to charge smaller increments to avoid the daily charge limit. They were able to charge {$1000.00}, {$500.00}, {$500.00}, {$100.00}, and {$100.00}. {$2100.00} of that was never authorized or approved. This was clearly fraudulent and deceptive activity as they were purposely trying to circumvent banking rules. I attempted to call the company back and they would not answer.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-11-16

Spg Valley Lk, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: After applying for mortgage loan and being approved, half way through escrow all of a sudden a supposed debt with open date of XX/XX/2014 and balance of over {$10000.00} just all off a sudden appeared. This says i owe over $ 10k and they haven't had this on my credit in 4 years but now all of a sudden they are reporting this debt as something I owe. Seems pretty fishy that this company I have no knowledge of is reporting this after seeing that I have paid off all my debts.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2018-11-16

Las Vegas, NV

Attempts to collect debt not owed

Debt collection: Mortgage debt

Debt was paid
Complaint: On XX/XX/XXXX I signed a lease in XXXX XXXX for for 13 months called the XXXX XXXX XXXX Unfortunately the lease was broken and I only lived there 1 month due to XXXX XXXX. I was helping a girl that was homeless of XXXX XXXX that was involved in the largest mass shooting in country from XXXX XXXX XXXX on XX/XX/XXXX I was threatened by the Venue apartments for noise, they cut my bike lock off and stole my bike and called police in which I was released after 1 hour. So months went by and I got a bill from XXXX in XXXX Wa for a bill over XXXX I was emailed by XXXX XXXX stating that I need to pay the bill.I then hired a attorney in which it was agreed that my balance would be {$1000.00} in which payments were made. On XX/XX/XXXX I received notification that XXXX forwarded a balance owing to XXXX XXXX XXXX IN Industry Type Other Collection Agencies Creditor Address XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, WA XXXX Creditor Preferred Contact Other Account Number XXXX Account Balance {$2500.00} Payment Status Collection/Chargeoff This information is false on my credit reports and should be removed.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-16

TX

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: Company constantly calls both numbers, speaks very harshly. Very rude and constantly calls from spoofed numbers. There tactic is to attack they are not trying to help you and the company is a bully.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-11-15

OK

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: I sent a cease and desist letter to IQ Data International about debt I am disputing Through the XXXX XXXX XXXX. Now they are calling 10 times a day and hanging up on me. They called my wife at her place of business and hung up on her four times. One time they simply asked where she used to live and hung up. This debt of {$300.00} involves a fraudulent billing practice where XXXX XXXX XXXX XXXX XXXX overbills clients for cleaning charges -- -charges they expense using in-house labor ( tax fraud ) they are also claiming we owe rent when we gave 30 days notice as required by Oklahoma law and were current on our rent when we moved out. It should be noted the apartment sent this directly to collections without sending us a bill.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-15

Wallington, NJ

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-11-14

Sacramento, CA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: After I won an unlawful detainer case against my previous landlord. Opposing counsel was informed of my sons XXXX XXXX and agreed he could not be held to any responsibility in this case. 8 heard nothing at all from my previous landlord or their lawyer. My phone number is as available to them and I had my mail forwarded but recieved nothing from them. On about XX/XX/XXXX. I had gone to my mailbox to get my mail and found an invoice from IQ Data international, a collection agency. One invoice had my name and I found another with my sons name on it. Both invoices were in the amount of {$12.00} XXXX. I dont feel as though I owe this information listed amount I called the collection agency to ask for the documents supporting the amount billed and to let them know that I was upset that I had no prior notice of this inflated bill and that I will dispute it. What action can I take to get this removed from me and my sons credit. The entire situation is nothing that I caused not even the eviction. How is it legal for this to happen??? Please help me.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response