I.Q. DATA INTERNATIONAL, INC
Consumer Complaints
There are over 1449 complaints on file for I.Q. DATA INTERNATIONAL, INC. Dated between 2019-12-04 and 2013-08-23.
Complaints Page 11
2019-04-09
Palos Park, IL
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: After the vacation of an apartment that my partner and I rented, the apartment after changing the locks and locking us out of the apartment on the last day of the lease agreement and locking our belongings up, They requested for XXXX something for damages, cleaning and key replacement and sent to collections. The collection company IQ Data called my partner on XX/XX/2019 while she was in class and she told her she needs to pay now or represent the balance that their client asked them to collected. My partner XXXX told her she's busy right now and will call back soon as she's free that day to make payment and she's not refusing to pay.The agent kept threatening and wasn't listening to her, kept saying she'll record this as refusal to pay and may be reported to her credit, my partner was furious, hung up and texted me. Being a collector I wanted to call IQ DATA to address this and remind them of FDCPA REGULATIONS. But The agent called me withing the hour and kept telling me she needs a representation and told me the same thing she told my partner. I asked for a supervisor and he wouldn't let me talk and told me he's busy at first before talking to me n kept asking me how do I want to pay. And called it collection tactics.. I told him I'm not refusing to pay and my partner will call back and pay but he said since I'm on the phone pay and get it later from my partner. I told him Im busy and my partner will pay. He them proceeded to say our account is in refusal to pay and will report as refusal to pay. I told him because he's not listening to me cease and desist and I hung up
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-08
Brisas De Luquillo, PR
Took or threatened to take negative or legal action
Debt collection: I do not know
Sued you in a state where you do not live or did not sign for the debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-08
Dallas, TX
False statements or representation
Debt collection: I do not know
Attempted to collect wrong amount
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation
2019-04-08
Oxford, GA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: Hi, My roommates and I were once residents at XXXX XXXX XXXX in XXXX, Ga. When we moved out, yes we left items in the apt , but we thought if anything they'd take it out of our deposit, in which we didn't receive. It was literally in maybe late XXXX, early XXXX, we first received any contact regarding debt collection. If we'd known about the collection, which is in the amount of {$910.00}, we'd handled it accordingly, but in the midst of moving we didn't receive a letter or email regarding any new collections. Since then, we've received countless calls and each time that we negotiate to set up a payment plan, they try to intimidate us by making us pay during the phone call. I've even contacted our previous complex numerous times and can never get into contact with anyone to discuss an arrangement. In short, we'd like for the collections to be dropped or reduced because of the lack of awareness from XXXX XXXX and the debt collection agency.
Thank you.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-08
Roosevelt, AZ
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: IQ Data has repeatedly contacted me about alleged damages from my time at XXXX at XXXX Apartments, stating that I owe damages from last year. I have sent them a copy of the relevant portion of the Arizona Landlord Tenant Act, which states that the debt is not valid because the apartments did not send the itemized list of alleged damages within fourteen business days of my move out date, yet IQ Data claims that law doesn't apply, and they have threatened to ruin my credit if I don't pay this debt which state law says I don't owe.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-06
Ogden, UT
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: This company IQ Data international inc. violated my rights by placing a debt on my credit report and I was never notified by this company due to the fact that I never lived at my apt in two years. I called an was told that, I owe {$680.00} dollars. I told them that they didn't have the right to put this on my credit without proper notice I was told they tried to contact me at my address. I asked what address an they gave me the same address that I never lived at for two years and I was told they had proof I gave my notice an also pictures of the apt they said I left damaged behind. I informed them that, I have pictures of proof that I left a clean apt . When asked them to send me proof I was told no! This company lied an didn't provide be proof. My next move is court with my lawyer this was not handle professional by this company. The Fair Credit Reporting Act requires certain lenders to send a notice before reporting negative information to credit reporting agencies. The FCRA says this notice shall be provided to the customer prior to, or no later than 30 days after, furnishing the negative information to a consumer reporting agency. I was never notified when I moved out my apt at all. This was placed on my credit report XXXX I moved out in XXXX. This company needs to remove this from my credit report due the fact I was never given a notice at all to dispute these false debts. I'm requesting that they show me they contacted me with the correct address an not a 2yr address with proof of damages.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-03
Tacoma, WA
Communication tactics
Debt collection: Other debt
Used obscene, profane, or other abusive language
Complaint: This debt collector is trying to collect a debt and when asked if we wanted to pay in full we said not at this time and we will when we get extra money. They tried to do automatic payments and we said no you guys called at the wrong time but we will pay it. They proceeded to threaten to find us at work and how they would ruin our credit.. this is no way to talk to anyone!
XX/XX/XXXX I received 2 calls in a matter of 15 minutes.. my significant other received 4 times with having to hang up on them and now we might pursue speaking with a lawyer about the harrassment
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-03
Eastmont, WA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-02
Cypress, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-04-02
Took or threatened to take negative or legal action
Debt collection: Other debt
Seized or attempted to seize your property
Company Response: Company believes complaint is the result of an isolated error Closed with explanation
2019-04-01
Midwest City, OK
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation
2019-04-01
Dallas, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt was paid
Complaint: Hello, I spoke with a lady on XX/XX/XXXX to pay my account in full. Upon completion of payment I asked when this item would be deleted off my credit report and she stated within 30-45 days because she would submit it today and that they report to credit reports at the beginning of the months.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief
2019-03-30
Deer Park, TX
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-29
LA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: My credit report is not reporting correctly. I have made several attempts to remove negative items that I believe occurred due to identity theft. These items has lowered my credit score and has made it difficult for me to get approved for housing. I followed the processes of a trusted advisor to aide in fixing this issue, so far some items have been removed but a few still remain on XXXX. I am hoping that with your assistance, I can finally remove these items to reflect only the items that belong to me on my report.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-26
Tampa, FL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: The purpose of this correspondence is to obtain your assistance with an alleged debt that IQ Data International is currently reporting on my XXXX credit report. After discovering this debt, I disputed this with XXXX I also mailed, via Certified Mail, a validation letter to the collection agency that has since been returned to me with the status of forward expired, despite obtaining the collection agencys demographic information through by XXXX credit report. I have been tracking this letter through the United States Postal Service tracking services ; the letter was returned to me on XX/XX/XXXX.
According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), XXXX is required by federal law to verify- through the physical verification of the original signed consumer contract of any and all accounts posted on my credit report. XXXX sent a letter stating that the account was verified. Since the certified letter I initially sent to the collection agency for validation was returned to me, I would like to know the method of which XXXX is complying with federal law to verify this alleged debt.
XXXX failure to positively verify this account and the collection agencys refusal to respond to or accept the certified letter mailed to them regarding this alleged debt has interfered with my ability to obtain credit. According to federal law, this account must be verified or removed.
Attached to this complaint, you will find : Copy of the validation letter sent to IQ Data International on XX/XX/XXXX Returned certified letter to IQ Data International SEALED ENVELOPE ( front and back ) I ask that you provide a resolution to this matter and compel IQ Data International to provide the information I have demanded in the validation letter or discontinue collection attempts/ negative reporting on my credit reports.
This inaccurate, alleged debt has tarnished my credit and ability to obtain credit. Please know that I take this matter very seriously.
Sincerely, XXXX XXXX
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation
2019-03-26
Reno, NV
False statements or representation
Debt collection: I do not know
Attempted to collect wrong amount
Complaint: In XX/XX/XXXX, I began making payments against a default account with IQ Data International. I made good faith payments against an eviction from XXXX. ( the XXXX month of my year lease at XXXX XXXX XXXX in XXXX, TX, was never paid in full ). This was due to XXXX XXXX. I was homeless for a year until I was able to aquire housing based on my XXXX benefits. I was unable to maintain good faith payments due to increased living expenses.
On XX/XX/XXXX, I called the I Q Data International company and pleaded with them to make payment arrangements with me and was told by their management that it would be impossible because I owed too much, am XXXX and low income. Being XXXX XXXX, I felt like giving up. I felt I had nowhere to turn and am suspicious of CLICKBATE credit ripoffs ( so called, repair ) Upon eviction from XXXX XXXX XXXX in XXXX TX, my ending balance due was around {$1200.00}. I Q Data International says I, now, owe {$4000.00}, with LOW to NO payoff flexibility. Excessive interest accumulation, arbitrary IQDATA scare tactics, unmonitored federal regalations adherence, and fluid processing fees, are prime suspect, when it comes to IQDATA INTERNATIONAL 'S business practices. I can't even afford my medicare Copays to seek medical assistance enabling me to suffer this life crisis. I am XXXX, XXXX, XXXX, and poorly medically advised by XXXX XXXX XXXX XXXX, aswell. Medicare does not pay for many of my necessities, so I am continually faced with relentless Copays, no coverage in some instances, and an ever increasing list of medical bills and costly prescriptions for medications specifically designed to keep me alive until I die. All I wanted was to have IQ Data take automatic payments from my bank, in an attempt to pay ONE of my debts, sparing homelessness from my immediate future. I have worked hard to re-establish credit and on a severely limited income. Because IQ Data refuses to assist me in any way to rectify my delimna, once again I'm facing homelessness and life-altering crisis. Because I'm on limited income I can not afford to pay {$4000.00} in full. Not even close. Please see my credit report for proof of their scandalous, uncompassionate, non-compliant, and discriminatory activities. My XXXX is being taunted and hospitalization has been considered. All I want to do, is pay the bill, according to my means, and have it documented as client attempts to pay. I'd also like to have the total amount investigated by consumer authorities.
Please contact me ASAP in regards to my concerns. I have found numerous areas of concern within my credit files in regards to reports and removal dates. Every company I have contacted have refreshed my negative innacuracies for an additional 7 years due to collection agency buyouts. This has occured numerous times throughout my files, begining with XXXX XXXX. Every time a collection comes within a day or two of permanent removal, another debt collection company buys out the original bad debt, changes name, account numbers, addresses, phone numbers and relists my aging debt as if it were new for an additional 7 years. I thought 7 or 10 years was harsh imprisonment but 14-21 years is hopeless. I was also given leniency by student loan XXXX on my because of my XXXX XXXX and upon looking at my credit reports, there are multiple inaccuracies and I suppose it is on record for LIFE? I will be dead before I see my delinquencies resolved. I guess everyone is right ; I AM A STATISTIC. However, I statistically, don't give up or accept personal failure. I will CC this Bcc to Commander and Chief, aswell.
By the grace of XXXX, I humbly, ask for mercy and assistance. I should add more debt by hiring aanother company to bear my cross?
Should you examine my credit reports, you will see glimmers of hope. If you view me inexperienced and in deep water, I will stop trying to do the right thing. I'm tired now.
LINKS TO IQDATA INTERNATIONAL FRAUDULENCE MISREPRESENTATION XXXX XXXX XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-24
Spring Hill, FL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Investigation took more than 30 days
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-23
Seattle, WA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: IQ Data International, a debt collection agency lists an outstanding debt on my credit report which was disputed with XXXX, XXXX, and XXXX credit reporting agencies in XX/XX/XXXX and XX/XX/XXXX. The company failed to contact me or the credit reporting agencies within the requisite period of time per Fair Debt Collections Act. The debt still remains on credit files as unpaid and as a consequence has resulted in adverse credit decisions for leasing apartments.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-22
Bryn Mawr, WA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-22
Brooksville, FL
Took or threatened to take negative or legal action
Debt collection: I do not know
Threatened or suggested your credit would be damaged
Complaint: My husband and I rented an apartment on XX/XX/XXXX with XXXX XXXX on XXXX XXXX. The following was paid at the time ; {$1300.00} monthly rent, {$150.00} non-refundable fee, {$80.00} application fee, and {$87.00} sure deposit. We moved out of the apartment on XX/XX/XXXX. Communication via email dated XX/XX/XXXX from XXXX at XXXX XXXX on XXXX stated that a tenant ( s ) were moving in on XX/XX/XXXX. On XX/XX/XXXX, I received a letter from XXXX XXXX representing XXXX XXXX on XXXX XXXX claiming that a final charge of {$920.00} is owed. There was no statement of charges, no receipts, no explanation of charges, and no proof of any charges owed. This is 61 days after we moved out of the apartment. Idaho Code Section 6-321 ( Security Deposit Law ) states that " any money with the landlord that is not rent is a security deposit '' Therefore, {$230.00} is owed to us. Also, " After a tenant gives the premises back to the landlord ( XX/XX/XXXX ) at the end of the lease term, the landlord must return the entire deposit or the landlord must give the tenant ( 1 ) a partial refund and ( 2 ) a written statement stating the amounts deducted. XXXX XXXX on XXXX XXXX failed to give a deposit or any statement wpithin the 30 day timeline or any deductions or how the deductions were spent. Therefore, XXXX XXXX on XXXX failed to comply with Idaho Code ( law ). " Either the whole deposit of the partial refund and itemized deduction list must be given either 21 days after the lease ends, XX/XX/XXXX, within thirty days after the tenant leaves the premises XX/XX/XXXX and due XX/XX/XXXX. I emailed XXXX XXXX ( enclosed ) on XX/XX/XXXX and never received a reply. Please also refer to page 5 of the lease and read paragraph 42, which clearly states that " We'll mail you your security deposit refund and itemized accounting of any deductions no later than 30 days after the surrender or abandonment. '' Clearly violating the provisions of agreed upon is the lease. Therefore 60 days passed, clearly violating Idaho Code 6-321 and Lease section 42 of the lease signed on XX/XX/XXXX for 10 months. Also let it be known that XXXX ( XXXX XXXX on XXXX ) failed to provide me with a XXXX Parking spot near my apartment. I had to pay an additional {$20.00} per month fee for a carport spot near my apartment. Clearly in violation of ADA guidelines. After I contacted the Idaho Attorney General Office, XXXX XXXX sold the debt to XXXX XXXX XXXX DBA XXXX. I started receiving letters and phone calls from XXXX at XXXX XXXX XXXX. XXXX threatened to ruin my credit, press charges, take legal action, and turn us in to all credit bureaus if we did not pay the debt of {$920.00} he demanded of us. I asked him for proof of debt or a statement and he claimed he had proof but could not share it with me. He was calling 5-7 times per day. He still is calling my husband, XXXX XXXX`, 5-7 times daily even though I told him to only contact us via US Mail. He is in direct violation of the FDCPA. I disputed the charge with XXXX XXXX and was told it was for extra rent - 14 days of extra rent even though everyone agreed the move-out date was XX/XX/XXXX. ( they wanted us out sooner than that, see email ) However, I have an email from XXXX at XXXX XXXX stating the tenant would move-in on XX/XX/XXXX. Obviously, caught in a lie. Soon after the Idaho Attorney General 's office looked into XXXX XXXX XXXX, DBA XXXX, I began receiving correspondence from another debt collector, still from XXXX, but now under the name of IQ International Data , Inc. First letter was received on XX/XX/XXXX. I responded XX/XX/XXXX. I received notice on XX/XX/XXXX that my credit score has dropped by 32 points. I checked my credit report and my husband 's and both of ours dropped substantially. The company that first reported was XXXX XXXX XXXX DBA XXXX. I have placed a complaint with CFPB on XX/XX/XXXX. I have received notice that the company has failed to respond and that the matter has been turned over to FTC. After I filed the complaint with CFPB, the company on my credit has changed to IQ Data International, INC. Also, on XX/XX/XXXX, I received a letter claiming that I now owe a sure deposit in the amount of {$500.00}. I believe the company is now trying to charge for a pet deposit 1 year 8 months later. I responded with a letter ( enclosed ) stating that Landlords can not charge for a pet deposit for XXXX and XXXX XXXX XXXX. Both of my dogs are certified XXXX XXXX XXXX. On XX/XX/XXXX, I was sent pictures of carpet. There is no proof it was taken from the apartment we were renting as there is no date stamp on the photographs or any indication who's apartment this is. A statement enclosed said the pet treatment was on XX/XX/XXXX but the tenants were already occupying the apartment. Another lie. In the statement they are charging {$89.00} for pet treatment and a charge of {$50.00} for carpet cleaning. Well, carpet cleaning and pet treatment is different than removing carpet. The pictures show a removal of carpet. If they are charging {$130.00} total for carpet, then obviously the carpet is not ruined. My dogs are older and housetrained. Please review the move-out inspection that states the floor as excellent or normal. Is this their response to the carpet is to try to now charge a false deposit? Clearly, I am being taken advantage of and threatened and no one is doing anything about it. All the credit bureaus are still reporting even though I have disputed and sent them facts. There is a big difference between {$130.00} and {$500.00}. Another lie. Again XXXX XXXX XXXX DBA XXXX or IQ International INC has reported {$920.00} to all credit bureaus on my credit as well as my husband, XXXX XXXX. Meanwhile, none of this is legal and clearly the law has been broken by XXXX XXXX on XXXX, XXXX XXXX, XXXX XXXX XXXX DBA XXXX, and IQ International INC. I will continue to work through this matter until a conclusion to the illegal practices by these companies has ceased. Thank you for your help in this matter.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-03-21
S Zanesville, OH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-21
Newnan, GA
Communication tactics
Debt collection: Other debt
Used obscene, profane, or other abusive language
Complaint: IQ Data International XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, WA XXXX XX/XX/19. This company called me trying to collect a debt for XXXX XXXX. After putting me on a 4 min hold, this woman comes on the line and starts talking really aggressive towards me. Im okay because I can deal with a rude person. But after that, she starts insulting me, verbally attacking me, and then she mentions my wife by name in a way that implied were going to ruin her too. She then says by this conversation we got all we need out of you. I asked what does that mean and she dodged the question and then said youre waisting my time and h/u. I never in 100 years would talk like that in my personal life, let alone a place of business. I now dont know what they are going to do with my personal information.
Company Response: Company believes complaint is the result of an isolated error Closed with explanation
2019-03-18
Las Vegas, NV
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-17
Liverpool, TX
Took or threatened to take negative or legal action
Debt collection: I do not know
Threatened or suggested your credit would be damaged
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-03-11
Bloomington, MN
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I pulled all 3 of my major credit reports to find out what was showing on them, as I hadn't done it in a long time. I was shocked to see accounts that I do not recognize, including companies I've never done business with. One of these was : I.Q. DATA INTERNATIONAL, INC. The address LISTED ON the credit report is : XXXX XXXX XXXX XXXX, WA XXXX. I was advised by my legal counsel to send a " Validation '' Letter to them to validate the debt under the FDCPA and FCRA. I have attached the letter with my complaint. I have also attached the information that they sent back to me. I have never done any business with this company, and they failed to send me ANY kind of validation such as a signed contract with them. All they sent was a screenshot of an itemized list of charges of which I do not recognize and didn't even contain dates or anything on it. I also sent a dispute letter to all 3 credit bureaus ( XXXX, XXXX, and XXXX ), and I.Q. Data International has NOT removed this erroneous account from my credit reports, or have sent me any kind of real validation such as a signed contract with their company. I request for this company to remove this account from my credit reports immediately, as they have not followed the law, have reported inaccurate information on our credit reports, including FDCPA Section 809 ( b ), which carries a {$1000.00} fine for not validating the debt and still continuing to report it on my credit reports. Thank you for helping me resolve this matter.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief