Hunter Warfield, Inc

2015-05-20

Main Office, VA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: I have required proof of what they want me to pay for and have not received it and I have asked several times and when I stated I was taking legal action I get hung up on.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-18

Chatsworth, CA

Improper contact or sharing of info

Debt collection: I do not know

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-16

Fircrest, WA

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-13

Brick, NJ

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Contacted me instead of my attorney
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-13

Fruit Cove, FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-10

TX

Incorrect information on credit report

Credit reporting:

Information is not mine
Complaint: I disputed this debt directly with the collection agency after I found the debt that is not mine and that I do not owe erroneously reported on my credit report. I sent a letter disputing the debt and requesting validation of the debt to the collection agency via USPS certified mail which shows delivery to the collection agency XXXX/XXXX/XXXX. The collection agency ignored by request for validation, never sending me anything at all - nothing. Per TEXAS FDCPA it is a violation for the collection agency to leave UNVALIDATED accounts on a consumers credit report if the collection agency fails to validate that account within 30 days of receiving the consumers written DISPUTE letter and request for validation. Furthermore, per the TEXAS FDCPA, once the collection AGENCY FAILED TO VALIDATE THIS ACCOUNT TO ME WITHINN 30 days of their receipt of my written request on XXXX/XXXX/XXXX the collection agency then had exactly 5 days in which to remove this account from my credit report with all credit bureaus. The TEXAS FDCPA also states that when the collection agency failed to validate this account to me within 30 days of their receipt on XXXX/XXXX/XXXX of my written request for validation that their inability or refusal to validate this account actually serves as this collection AGENCYS admission that this is not my debt and must cease future attempts to collect this debt. Finally the Texas FDCPA states it is a violation for a collection agency not to immediately report this disputed debt as " disputed by consumer '' upon receipt of my written DISPUTE letter and request for validation which this collection agency received via certified Mail on XXXX/XXXX/XXXX. Violations of the Texas FDCPA is actionable under the Texas deceptive trade practice act which awards for civil penalties, damages, court costs, attorney fees, and XXXX and all awards are paid at triple the amount. Individuals and companies that violate the Texas FDCPA ARE Subject to criminal fines due the state of TEXAS AS WELL. THE FCRA AND THE FDCPA states it is a violation for this collection agency to report an UNVALIDATED account to the credit bureaus and to report an UNVALIDATED account on my credit report. The Fcra and FDCPA state it is a violation for this agency to report inaccurate information on my credit reports. The FCRA and the FDCPA state that this collection agency violated my rights by not immediately reporting this account as disputed by consumer to all credit bureaus upon receipt of my written DISPUTE that they recvd XXXX/XXXX/XXXX. Today, this account that I do not owe that this collection agency neglected to validate remains on my credit report even though that is a direct violation of federal and state credit acts/laws. Today, this UNVALIDATED account which remains in my credit report has never been reported by this collection agency as disputed by consumer to any credit bureaus even though that is a deliberate violation of the federal and state credit acts. This UNVALIDATED account that I do not owe has continued to hurt my credit for over 4 months even after this collection agency RECVD my second notification via USPS certified mail informing them that their failure to validate this debt within 30 days of their receipt on XXXX/XXXX/XXXX of my initial request for validation constitutes their action of immediately removing this account from all my credit reports as a matter of state and federal law. In the second letter they recvd via USPS certified mail, I specifically outlined all their violations of the Tx FDCRA the FRCA and the FDCPA and the penalties due me for those violations as well as informing them that their actions could end with criminal penalties in TEXAS. They chose to ignore my XXXX letter as well.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-06

Little Rock, AR

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: When I was a resident at the property XXXX on XXXX, there were numerous complaints that I advised to management. When paying my rent each month it would fluctuate. I signed a lease agreementioned for XXXX each month my rent was well over XXXX. I advised management they stated would fix and each time it was not when I caught up a past due balance of XXXX was paid. In XXXX no heat downstairs. maintenance never lit fireplace after asking 5 to 6 times still no resolution. Had to buy a heater just to eat breakfast never able to stay in living room or den. Then water was shut off because they stated there was a leak in middle of street which water poured down the street.When it snowed steps were hazardous spent XXXX to try to clear all steps to leave home due to not having maintenance. Also the parking was never enforced and people parked all over the place from the back in the spot at my townhouse which was on the corner. Our patio was constantly full of nails. Various issues that were never resolved nor contacted on and also filed complaint with XXXX. As well as my mom XXXX and we are still paying for that today. Because my rent was excessive I was forced to vacate but I did try to stay current only only to keep having it doubled then tripled
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-05

Jacksonville, FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: Requested debt validation from Hunter Warfield for an apartment complex that I have never lived in, and the account that was listed in collection in my credit report. The response from the debt collector was a request of a copy of my Social Security Card and Drivers Licence. Since they could not properly validate the debt or even prove they were dealing with the correct person. Sent them a XXXX letter informing them that they did not properly validate the debt per FDCPA and requested they remove the account from my credit report and refused to do so.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-29

Lena, OH

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Complaint: Hunter Warfield is trying to collect on a debt from an apartment complex where I used to live in Georgia. I do n't know what this collection amount is specifically. I have not received any verification or breakdown of this amount from Hunter Warfield or the apartment complex so I ca n't verify if any of the amount is correct or legitimate. In addition, they have never sent a notice of a right to dispute, they just started calling me and then entered it as a collection matter on my credit report for XXXX, XXXX and XXXX. I sent them a letter ( attached ) requesting verification. It has been thirty days and I still have not received verification of this debt. I want this collection item removed from my credit reports immediately.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-29

Atlanta, GA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I have a new phone number and the last person that had this number apparently had several debt issues. I have notified the company several times that I am not the individual they are looking for and to please remove me from their lists, however, they have not done so and continue to keep calling me.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-28

Marietta, GA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-22

Lewisville, TX

Communication tactics

Debt collection: I do not know

Used obscene/profane/abusive language
Complaint: I received a vociemail message on XXXX/XXXX/XXXX on my cell phone ( no prior authorization given to use my cell ) from this number : XXXX told to call back about a complaint they had against me. No name or company name given. I called the call back number : XXXX and transferred to a XXXX XXXX. No company name ever given. he referred to me by maiden name ( I have been married 10 years and go by my married name ). He very rudely advised me I had to pay {$3200.00} for an origianl debt of {$550.00} and if I settled today within an hour I could pay {$820.00}. If I did not pay within the hour he would take me to court. When I tried to obtain information about this debt he said he was from XXXX and was rude and yelled at me and said I have all the information and I was calling to pay. He also told me he " looked into my bank account and knew I had the money to pay this. '' And told me they would garnish my wages. and come and subpoena me at work. He would not give me any information and said I must call back within an hour or he was taking me to court. I never received any paperwork or notice of this ever. I have no idea who this company is as it was never identified. I have no idea what this about. i have good credit and no debt has showed up on my credit. I tried calling back and with my friend who is a lawyer. They hung up on her accusing her of identlfying herself as me, she did not. She advised she was calling about an account and they assumed she was me as they never gave her the chance to advise who she was. As soon as she did they accused her and hung up. We were able to get a name of the company either pruvant or provant mediation. Each time I called to get more information they disconnected me ( total disconected over 7 times ) and accused me of already getting the information from them in the first call. They hang up each time I spoke to them without providing information and when I ask for more information or when my frined asked for information. They were rude, provided me with false information - that they went into my bank account, could go to work and subpoena me and threaten me all without even telling what the money was for or idenitying themselves. They have violated the FDCPA, XXXX, and XXXX with their scare tactics to say the least. They kept hanging up so that I could not even get an address to send a letter to dispute the debt.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-22

Tucson, AZ

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I keep getting calls from XXXX for someone other than me.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-21

Phoenix, AZ

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Complaint: calling day after day even though I have tried to work with them to settle the debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-20

Main Office, VA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-20

Mesa, AZ

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Contacted me after I asked not to
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-17

Seffner, FL

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-17

Brooklyn, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: Collection agency calling me and my wife everyday at inconvienient times while at work an at home. They say I owe {$1100.00} which is absolutely false and untrue. They said I would be reported to the credit bureaus that would ruin my credit if I didnt make a payment to them. I have never done business with this company in my life and this is the XXXX time I 've even heard of this 'company '
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-17

Church Point, LA

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: My husband and I lived in an apartment XXXX XXXX. We were told our lease would not be renewed. We had a {$450.00} dollar deposit and when we checked out the leasing agent went through apartment and said she had never seen a cleaner apartment. When we moved in we did not get any new paint or anything as we were only on a 3 month lease. Our last month as the leasing agent XXXX told us that we would have the remainder of our deposit mailed to us which we only owed 9 days on rent. They put me in collections for over XXXX $ which we did not Owe! I tried to contact the apt manager and she would never call me back and just put me in collections on my credit bureau! They even put our water bill which is not affiliated with them.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-16

Galena, OH

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: I was recently informed that I owe a debt in the amount of {$5000.00} ) to XXXX XXXX which is a property manangement co. used by an apartment I used to rent from. I wasnt evicted nor did I violate my lease. I moved out at the end of my lease. The property has since been sold I do n't believe that debt is correct. I have contacted Hunter Warfield Collection Agency at XXXX XXXX XXXX XXXX, XXXX, FL XXXX XXXX XXXX 2015 and asked to Please send me written verification of the debt. To date I havent received anything from them. This debt is preventing me from renting an apartment and I had to move in with my parents.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-15

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-15

Henrico, VA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: I received a letter from a debt collector by the name of Hunter & Warfield in XXXX 2015 referencing that owed XXXX XXXX at XXXX XXXX ( the apartment complex at which I was previously residing ) {$170.00}. The bill states that I can settle for {$91.00}. What the bill does not state is WHY I owe them money, nor does it provide me the option of disputing the debt. It only asks for a payment. Because of this, I phoned Hunter & Warfield in XXXX to request a validation of debt because I wanted proof that I owed them money. I informed the agent I spoke with, XXXX, that I did not receive notification from XXXX XXXX at XXXX XXXX by phone or mail ( I had left them my forwarding address and phone number before leaving ) before I received the collections notice, and was therefore never provided an opportunity to pay the bill before it went to collections. I stated I needed an itemized bill before paying. XXXX advised me that XXXX XXXX at XXXX XXXX attempted to send me a bill, but claims they received returned mail. She verified the address that XXXX XXXX at XXXX XXXX had on file, and I confirmed with her that the address she had on file was correct and current ( how else would I have received their bill? ) She informed me she would request the itemized bill and would halt credit reporting since I was disputing the debt. On XXXX XXXX, 2015, I received a letter from Hunter & Warfield stating that they needed additional time to validate the debt and that all collections attempts have ceased while the debt is disputed and suspended credit reporting. According to my rights under the FDCPA, I disputed this debt because I doubt that I am liable for any monies owed to XXXX XXXX at XXXX XXXX. However, as of today, XXXX XXXX, 2015, I have not received a validation of debt, and I discovered that the disputed information is still being reported against me on my credit report. The letter that Hunter & Warfield sent to me advising that the credit reporting was suppressed was deceptive because they did not stop reporting as they stated. Because the derogatory information is still being reported against me, this was held against me today while signing a lease for a new apartment ( and is n't this purposeful inaccurate reporting a violation of the FCRA? ) The new complex could not allow me to sign the lease because my credit report reflects that I owe money to XXXX XXXX at XXXX XXXX. So, I called Hunter & Warfield to request a status update on the validation of debt, and I was informed that it was still pending. When I asked XXXX if they were still waiting for documentation from XXXX XXXX at XXXX XXXX, XXXX informed me that she had no information for me, but that I was welcome to email her Compliance department to find out the status. Although Hunter & Warfield did not actively attempt to collect a debt from me, purposely delaying a validation of debt is a deceptive and unfair method to attempt to collect on a debt : their delay tactic forced me to pay the debt that I have been disputing for 2 months in order to secure a new residence. Not only that, but they added a processing fee of {$14.00} to my " settlement '' offer of {$91.00} to pay online or over the phone. This means that I was forced to PAY THEM A FEE for them to TAKE MY MONEY that I DID NOT OWE IN THE FIRST PLACE, which is one more deceptive act on the part of Hunter & Warfield.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-10

San Antonio, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-09

Glendale, CO

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: I signed a short term lease while I was in Texas, I was drafted after I already signed the lease but was told ball players could get out of there lease at anytime. I went to the community and advised them of course the lady that was there when I signed the lease no longer worked there and a man advised me no that is not accurate and if I leave I will still have to pay the entire lease which I signed even if they rent the unit out to someone else. So I did I paid every single month to not have any negative remarks against me. When I left I turned off all utilities that were in my name also. Every month the actual rent included trash pick up, water which was a flat fee of XXXX and pest control. I received the ledger of the so called charges and every month per even the ledger reflects the electric being XXXX to highest XXXX which started in XX/XX/XXXX which I was n't there. I should not owe anything to this company. I feel I am being taken advantage of and after paying for a unit I was n't even at. I do not know this for sure but I am sure this company rented it out also and did n't leave it vacant. I and a firm which is trying to help me resolved requested validation of what I paid in and some other information which this company is failing to reply with. Now I have a collection agency Hunterwarfield on my credit and calling me for payment which I do not owe. PLEASE HELP
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-04-09

Nappanee, IN

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Complaint: None of the above described my issue. I am filing a complaint on a company, XXXX, for a debt I owe from XX/XX/2011 I was evicted, therefore causing me problems in getting a place to live. I want to pay the debt and have this removed from my credit so I can finally get a home/apartment. I already filed a complaint with the Attorney General and my issue was not resolved. The company will not send me a letter via mail regarding settlement amount etc, also they had stated in the letter via email, which I am not sure is even legal, I had to pay the same day by XXXX XXXX via credit card only. I would like to pay my settlement amount via Cashier 's Check or Certified Money Order. This option was not given to me, nor were they able to meet my request for a letter stating specific terms. Every other company I have paid recent debts to has sent me every letter I have requested and has been very kind. Below you will see what I am asking for.
Company Response: Closed with explanation

Disputed: Yes Timely Response