Hunt Henriques

Consumer Complaints

There are over 149 complaints on file for Hunt Henriques. Dated between 2019-11-28 and 2013-08-01.

Complaints Page 2

2019-04-05

N Hollywood, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-28

Oxnard, CA

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Untimely Response

2019-03-15

Thousand Oaks, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-03-12

North Highlands, CA

Took or threatened to take negative or legal action

Debt collection: I do not know

Sued you without properly notifying you of lawsuit
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-11

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Hunt and Henriques has furnished a lien on our property and is aggressively attempting to collect on the debt that was included and discharged in BK chapter XXXX back in XX/XX/2011 ... When trying to resolve this I called Hunt and Henriques with NO luck nobody ever answers the phone line, I written to the address on file 4 letters since XXXX of last year with NO response from them. Then I went to their office location only to be escorted out stating I could not be there and they would call the police for transpassing this is a public property it is an office building how is it even legal to make these statements. Now my wife and I are getting calls at work and at my parents house from them demanding a payment in full for this case # XXXX I can never get ahold of an individual to speak to. We only get threatening messages left on our phones with calls at XXXX or close to XXXX as well as left with my assistant at work. this is ridiculous I should be protected under bankruptcy code. Attached please see proof of bankruptsy and a proof of this originally XXXX bank account and hunt and henriques furnisher of this judgement included in the bankruptcy. I seek release of this judgement immediately or I will go to attorney general 's office to see further remedy on this
Company Response: Closed with explanation

Timely Response

2019-02-09

N San Juan, CA

False statements or representation

Debt collection: Credit card debt

Told you not to respond to a lawsuit they filed against you
Complaint: On or about XX/XX/2018, I contacted Hunt & Henriques regarding a summons that was served at my residence while I was out of state. I spoke to XXXX XXXX who said he was the attorney handling the case. I explained that I was out of state and was not aware of the summons and that the 30 days to respond had passed. XXXX XXXX lead me to believe that he was already in possession of a default judgment but was will to a settlement agreement. Since I am unfamiliar with the legal process I felt I had no choice but to agree. When I received the agreement on or about XX/XX/2018, the letter stated in part " We expect that judgment would be entered in our client 's favor. I called XXXX XXXX 's office to ask why he led me to believe that he already had a default judgment, I also had questions about items in the agreement that we never agreed on, XXXX XXXX has never returned my call, I contacted the court clerk and learned that XXXX XXXX has requested a default judgment, and I would need to speak with the firm requesting the judgment. On XX/XX/2018, a judgment was entered and a lien placed on our home. The law firm of Hunt & Henriques used deception to obtain a judgment against me and caused embarrassment on me and my family sending several letters with their law firm name in bold letters make it obvious that they were attempting to collect a debt
Company Response: Closed with explanation

Timely Response

2019-01-20

Winton, CA

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Complaint: Hi.Legal recovery law office representing XXXX XXXX got a default judgment on a credit card debt in XX/XX/XXXX. They had a bank levy and started wage garnishment immediately. On XX/XX/XXXX I received a letter from Law offices of Hunt and Henriques. stating that that they are now representing XXXX XXXX with still a balance of {$9700.00} and the last payment they received was in XX/XX/XXXX. ( Wage garnishment started in XX/XX/XXXX and is still ongoing ). I have on numerous occation asked for a payment history but they keep sending the original Judgment. I believe either the judgment has been paid or being closed to being paid off. I would like The law office of Hunt and Henriques to provide some clarity on this judgment and a payment history please. Thank you.
Company Response: Closed with explanation

Timely Response

2018-12-06

CA

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Complaint: i paid this debit that was from when i was married after they threathen me i paid XXXX a month for 2 year i than asked at the end of to year to send me pay history and balnce if any owed in XX/XX/2016 now 2 years later there claiming i owe XXXX more which why did they wait 2years to collect and i made several requests when i had money to cler any balance up! for a print out well no tey agian rather be sneaky XXXX XXXX and hide two and attach my wages thats going to kill me and make me homeless!!!!!
Company Response: Closed with explanation

Timely Response

2018-11-19

Rialto, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2018-11-05

Arco, CA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: I have been receiving repeat calls from Hunt & Henriques, their staff has been using abusive and threating language. They have called me on XX/XX/2018, XX/XX/XXXX and XXXX, 2018 and XX/XX/2018. Their tonality is disturbing to me. This is the number they call me from ( XXXX ) XXXX
Company Response: Closed with explanation

Timely Response

2018-10-24

Bakersfield, CA

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Complaint: Back in XX/XX/XXXX, I received a collection notice / settlement offer from Hunt and Henriquez. I had not spoken to them or had any kind of arrangement with them at all prior to receiving this notice. It was such a good deal however, that I felt obligated to communicate with them because I was hoping to be able to take advantage of the deal. The settlement was being offered on a judgment obtained by XXXX XXXX XXXX. The balance amount was {$3800.00} yet Hunt and Henriquez offered a settlement amount of {$1200.00}. Again, this was such a good deal that I was almost obligated to call them and try and take advantage of this offer. Unfortunately, this letter came at a time when I was on XXXX due to a work injury and therefore I wasn't working. When I called Hunt and Henriquez, I explained this to them. They were fully aware of my situation. I asked Hunt and Henriquez if there was any way I could extend this offer until I got back to work and they only decided to leave it open until XX/XX/XXXX. I was not able to obtain the funds necessary to settle this deal at that point in time due to the fact that I was never aware this deal would be offered and therefore not in a position to simply disburse {$1200.00}, and also because I was injured and my income was low at the moment. Recently I have saved up about {$1500.00} to offer Hunt and Henriquez and they refuse to take it. They are saying they now want {$3200.00}! I understand that I didn't meet their set deadline but I believe it is unfair that they should offer me a settlement offer for such a limited time without any agreement, communication, or prior acknowledgment on my part and not want to honor it literally 1 month and 11 days later. More so that they knew the situation I was in and for me to come up with their money in such a short time would be impossible for me. Because I was so upset about it I called for some assistance from a professional and even he couldn't get through to Hunt and Henriquez. I had to get on a 3 way conference call with him because they kept saying for days they didn't see any power of attorney on file even though he had sent it. When he finally spoke to someone by the name of XXXX XXXX, he couldn't get through either. In the conversation my representative was attempting to be reasonable by explaining the situation such as this was such a short time after their offer that he couldn't understand why they wouldn't take the {$1500.00} considering it was even higher than what they had asked for. He explained how I have tried hard to raise the money and I only just acquired it. He explained how he's never seen anything like this before and it felt like they were pulling a bait and switch or just being vindictive and the collector didn't care. The collector said he was unable to take {$1500.00}. My representative explained to the collector that he in fact could accept {$1500.00} as they had already accepted {$1200.00} just 1 month and 11 days earlier but that he was simply choosing not to. He even implored the collector to ask if his superiors or his client would accept it but the collector was refusing to until my representative asked multiple times. The collector got off the line for a bit but I am unsure if he actually did go ask for the {$1500.00}. I understand that they aren't " obligated to renew an offer, '' but I believe this is so messed up and I am both hurt and saddened that they simply refuse to accept {$1500.00} when it's even more than what they offered me such a short time ago. Is it wrong for them to extend their offer literally just a month and 11 days later? Are they that thirsty for blood so to speak that they won't extend a hand to someone who just go back to work? Please help me as I am trying really hard to take care of this and I've done everything I could to try and save the money that they asked for.
Company Response: Closed with explanation

Timely Response

2018-10-19

Sacramento, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was already discharged in bankruptcy and is no longer owed
Complaint: cease and desist letter sent on XX/XX/2018. company still took {$65.00} from my account on XX/XX/2018. Debt is no longer owed.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-07-16

San Jose, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: HUNT AND HENRIQUES HAS FURNISHED 2 LIENS ON MY PROPERTY FOR THE DEBT THAT WAS DISCHARGED IN BK AND NOW REFUSING TO REMOVE IT OR TO ISSUE LIEN RELEASE CONFIRMATION ... I ATTEMPTED TO CONTACT THEM SEVERAL TIMES BUT ALL MY EFFORTS WERE IGNORED BY HUNT AND HENRIQUES AND BY DEPARTMENT STORES XXXX XXXX PLEASE HELP
Company Response: Closed with explanation

Timely Response

2018-06-20

CA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: Im filing a complaint against the collection agency Hunt & Henriques. They somehow got a judgement against me without me ever being served. Although I told them from day 1 I was on XXXX, they continued to harass me until I paid them. They received a total of {$3000.00} from me some of which was garnished from my bank account. I repeatedly informed them I was on XXXX, but I didnt know until later that it was illegal for them to take my XXXX even with a judgment. I am sending what I have readily available to prove payment was received and Ill even send my benefit letter for proof of XXXX. I told them I was going to fight to get my money back from them and they claimed I gave it to them voluntarily. If judgments and garnishments are voluntary, I hate to see what the latter option looks like to them.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-04-21

San Gabriel, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Complaint: I continue to receive letters from a Debt collection Law firm called Hunt & Henriques, Attorneys at Law, which I have disputed and written several letters to indicating that this debt does not belong to me. I was never served.I notified them that this was fraudulent and was illegal to collect monies from me on a debt that does not belong to me. This debt appears to be more than10 years ago and even the statutes of limitations to collect had ran out, and I have just received a renewal of judgement dated XX/XX/XXXX. Hunt & Henriques have renewed a judgement that has been more than 10 years ago and served me with this new judgement on XX/XX/XXXX. I had previously filed a complaint with the CFPB about this law firm and their illegal tactics and deliberate violations of all applicable laws that applies to the FCRA and the FDCPA. with the CFPB and nothing came of it. This Law firm has a track record of harassing and aggressively collecting and suing innocent consumers and they need to be investigated for violating consumer protection laws and statutes. I am a medically retired XXXX XXXX with the inability to settle such a debt even if the debt was mine. To have twice filed an illegal judgement against me is very debilitating to me and my general welfare, particularly my health. Please I am pleading with CFPB to open an investigation into Hunt & Henriques, Attorneys at Law.
Company Response: Closed with explanation

Untimely Response

2018-03-06

Granada Hills, CA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to arrest you or take you to jail if you do not pay
Company Response: Closed with explanation

Timely Response

2018-03-04

Salton City, CA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to sue you for very old debt
Complaint: A company XXXX XXXX XXXX has already attempted to sue me one year ago. I have recently received another threatening letter of a law suit and wage garnishment. The credit card debt is XXXX of 8-10 years ago. They had previously sued me apprently filed XX/XX/XXXX for the same case and it was dismissed. I feel I am being harrassed by receiving these letters and they are trying to take me to court again, over very old debt
Company Response: Closed with explanation

Timely Response

2018-02-28

CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was paid
Complaint: I was set up with a payment plan to resolve my debt. I made all the payments to the creditor on time and should have ended my debt in XXXX of XXXX. Creditor says they did not cash a check in XXXX of XXXX. I have proof they did. In XX/XX/XXXX I received a notice that the creditor was going to garnish my wedges. I have tried to contact the creditor to resolve this issue. Creditor took money from my paycheck on XX/XX/XXXX.
Company Response: Closed with explanation

Timely Response

2018-02-28

San Gabriel, CA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened or suggested your credit would be damaged
Complaint: Never received 1st collection notice and or any phone call regarding the collection of the debt. Did receive a letter to threats of lawsuit only. Send fax requesting contact by phone but never got any calls. Requested original application showing my signature that I signed the application and was refused to be provided it. Asked for ITEMIZED STATEMENT, sent incomplete documents after two request. After my fax request was not honored by, HUNT & HENRIQUES ; called to get the information requested and was DENIED. Tired to offer a settlement was told by XXXX XXXX, " NO SETTLEMENT WE ARE GOING TO PROCESS A LAWSUIT. '' She then just hung up on me. Very unprofessional if trying to collect a debt and furthermore not sure if they even stated the mini-miranda when I called there offices. Hunt & Henriques XXXX XXXX XXXX # XXXX XXXX XXXX, CA XXXX XXXX
Company Response: Closed with explanation

Timely Response

2018-02-23

Coalinga, CA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Collected or attempted to collect exempt funds
Complaint: XX/XX/2018 RE : Hunt & Henriques XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, CA XXXX XXXX Acct : ending in XXXX Dear Consumer Financial Protection Bureau : I am writing in response to a debt collectors threatening letter, dated XX/XX/2018 ( copy enclosed ) about the above -referenced account ( XXXX ending in XXXX ) I have explained to the debt collectors demand, how I can not balance this request. Ive expounded on my position, as explained in my letter to Hunt and Henriques, XX/XX/2018. This is a permanent situation, not only medically, but because of our listed ages ; my wife will be XXXX in XXXX and I will turn XXXX in XXXX. In addition, our only source of income, as I explained to the debt collators, is Social Security and our pensions and my Veterans Medical Benefit. I explained to the debt collectors that we have no attachable income. My stated notice to the debt collectors is covered in the Fair Debt Collection Practices Act, 15 USC 1692c. ( c ) In accordance the above-referenced act, I have asked XXXX ( twice by phone and once by letter ) and the debt collector twice by letter ( enclosed ), to cease and desist. In addition, I explained in detail and forwarded several copies of my wifes diagnosis of XXXX and how our finances are affected by medical charges and other financial obligations. I am asking that the debt collectors cease in their efforts to further contact me and to stop any attempt at legal action. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX
Company Response: Closed with explanation

Timely Response

2018-02-14

West Covina, CA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response

2018-01-29

Santa Ana, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I received a notice from Superior Court of California regarding XXXX XXXX XXXX. I don't know who this company XXXX XXXX XXXX is as I never had an account with them. The notice says it's collecting for XXXX and I also never had an account with XXXX.
Company Response: Closed with explanation

Timely Response

2018-01-23

Cupertino, CA

Written notification about debt

Debt collection: Credit card debt

Notification didn't disclose it was an attempt to collect a debt
Company Response: Closed with explanation

Timely Response

2018-01-12

Chula Vista, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Because I was unaware of what has been going in regards to my credit report monitoring and having incorrect and outrageous errors all over my reports, this has concluded as a identity theft issue. And obviously, I am the victim. With that being said, and all my timing being very unexpected and hectic within my busy life as a fulltime mother and housewife, I am AGAIN unaware and shocked with a Urgent notification letter from Sheriffs Dept. to my residence, stating under my name an ARREST WARRANT! Therefore, fast forwarding towards ALL procedures I must do to quickly process towards my most important task ; clearing my name FIRST and rolling over to correct my IT issue, as well as my SS #. Lastly, I state that in my terrible and agitating situation, it all sums up quite simply that as a victim of Criminal IT ... MY NAME is now FALSELY UNDER FOR AN ARREST WARRANT DUE TO A SERIOUS FELONY CRIME. Thanks a lot for whoever decided to do this to ME and vanish into thin air so I can unknowingly suffer the consequences, and most unfortunately, AS AN INNOCENT CIVILIAN..!
Company Response: Closed with explanation

Timely Response

2017-12-21

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response


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