ERC
Consumer Complaints
There are over 7281 complaints on file for ERC. Dated between 2019-12-16 and 2013-07-26.
Complaints Page 129
2017-05-17
New Orleans, LA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I recently checked my credit report after not checking it for years and i noticed a collection for a phone bill that I know I didnt have. I contacted XXXX and I was unable to get any information from them. The collection is as follows ; XXXX ERC Original Creditor- XXXX Date Opened- XXXX XXXX , 2014 Bala nce- {$170.00}
Company Response: Closed with explanation
2017-05-16
Fontana, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-16
Katonah, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: **Please note, debt was already disputed an d discharged, but not due to bankruptcy, it was dismissed because I was found to not be responsible for it. I was sent a notice from a debt collector called : ERC, to notify me that XXXX XXXX hired them to come after me for a debt that had already been disputed and dismissed both by the previous creditor employed by XXXX XXXX and by XXXX and XXXX last year. How can they hire a second debt collector to come after me like this? I did a lot of work to get this debt removed and cleared already. This is like double jeporady! I am an elderly woman on a fixed income, and I am not responsible for this debt to begin with! Please help m e! See letter ata ched. Thank you!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-16
Bronx, NY
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: NOT AUTHORIZED TO TRANSMITT PRIVATE INFORMATION UNDER FDCPA GUIDELINES.
Company Response: Closed with explanation
2017-05-16
Houston, TX
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2017-05-16
Shulerville, SC
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: In 2013 a fraudulent account was opened in my name through XXXX XXXX . I have never had XXXX XXXX service only XXXX XXXX XXXX I spoke with XXXX XXXX and advised of the fraudulent this account was sold to XXXX different collection agencies all disputed and removed. Once again this fraudulent account is being reported on my file attached is my records of each removal. I am XXXX XXXX XXXX XXXX not XXXX XXXX XXXX not any other XXXX . This needs to be permanently deleted and not be able to be applied back to my credit reports over and over again this is damaging to my excellent credit history. I do not o this account.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-16
Clayton, MO
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-16
Columbia, SC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-16
Alpine Forest, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-05-15
Five Points, NC
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: This company, ERC, sent me a letter and claimed I have unpaid amount {$380.00} to XXXX XXXX XXXX . Except I do n't do business with XXXX XXXX . I visited XXXX and ask them if they have an account under my name, gave them my driver license and the letter from ERC. XXXX search and came back negative, they do n't have me as a customer, they also checked back dated to year 2014 , nothing. I also checked my credit report and verify a possible identify theft, again, nothing. Contacted ERC, XXXX , gave them the reference # XXXX . Informed them they have the wrong person which they denied ... I asked how they get my record. They could n't give me an answer. XXXX XXXX XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-15
Leesburg, GA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2017-05-15
Harsens Is, MI
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: REPORTING DEBT THATS NOT AUTHORIZED OR VALIDATED.
Company Response: Closed with explanation
2017-05-14
Chicago, IL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I am wondering how stupid are these ERC treating me. There is no money i owe from them plus I am still XXXX XXXX customer cor the last 7 years. Had I owe money from them, they would have brought me a clear evidence. XXXX XXXX reported mw to this collection agency. I DONNOT OWE ANY MONEY FROM THEM. Period
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-13
Salt Lake City, UT
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: I have multiple dates of inquires. Almost daily. I put fraud and security alerts buy my credit is still being ran almost daily. Also, A deleted account for {$2500.00} for XXXX reappeared even after the first dispute, they could n't verify the debt and it was deleted.now it reappeared thru same collection agency even tho they did n't verify debt in 30 days as stated in FCRA.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-13
CT
Communication tactics
Debt collection: Other debt
You told them to stop contacting you, but they keep trying
Complaint: I contacted this company on XXXX XXXX , XXXX asking for validation of this debt. They have not responded, I did not enter into a written contract with this company and do not owe them anything.
Company Response: Closed with explanation
2017-05-12
OH
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: On XX/XX/XXXX I sent a letter to the address provided on their website in regards to their derogatory information that is being rep orted to all XXXX credit bureaus against me. They failed to respond by mail so I then called them in regards to the letter that asked them to verify the debt. They stated that the information is valid but I then again asked them to submit the documentation in writing and they have yet to do so however they did submit derogatory information to the credit bureaus once more.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-11
Macclenny, FL
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: XXXX XXXX, 2017 - Received unwanted robo call from XXXX at XXXX:XXXX XXXX and I returned the call at XXXX The robo call says if we want to get a paid in full report, press 1, if we want to stop calls to this number press 2 and enter your number, or to speak to a customer service agent press 4. I did n't press a number, but then was connected to a representative representing " ERC '' who said that he was on a recorded line and asked me if I was " XXXX XXXX ''. I said no, how did they get my number? ... then the representative hung up on me.
I am registered with the National Do Not Call Registry. I would like the company to refund me the cost of wasting my time {$200.00} or the penalty under the Do Not Call Registry, at their option.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-11
Urbandale, IA
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with non-monetary relief
2017-05-11
KY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: XXXX XXXX XXXX will not give me credit for equipment and payment. They continue to keep reporting that I owe them and I do n't. I paid them and returned equipment XXXX XXXX , 2014
Company Response: Closed with explanation
2017-05-11
Jeffersontown, KY
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with explanation
2017-05-10
Gary, IN
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: XXXX 2017 , I noticed th at Enhanced Recovery Corp. was reporting a debt to all XXXX credit bureaus. I did n't have prior knowledge about the alleged debt. The original creditor listed is XXXX . XXXX never sent me a letter informing me of an account that was being purchased/assigned to a collection agency. Additionally, ERC never sent me a dunning letter. Upon my discovery, ( XXXX 2017 ) I sent ERC a debt validation letter. In turn , ( XXXX 2017 ) they only sent me a copy of a billing statement. This billing statement did n't even contain the addre ss of the original creditor. Furthermore, I know under the FDCPA ERC has violated my rights as a consumer by reporting an unvalidated debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief
2017-05-10
Henderson, NV
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2017-05-10
El Paso, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: i ask for proof and only sent me a bill.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-09
Macclenny, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: XXXX is saying that on XXXX XXXX , XXXX I transfered my account to another carrier. I have not. I have been a XXXX customer for many years. I have asked for signed documentation stating that I transferred to another carrier. To date, I have not received a response from XXXX or ERC regarding this issue that has been placed on my credit report. My account is now in collections with ERC XXXX XXXX XXXX XXXX , FL for {$100.00}. I have sent all paid statements in which my bill was paid to XXXX each month for the year of XXXX showing full payment due each month.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-09
Buford, GA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation