ERC
Consumer Complaints
There are over 7281 complaints on file for ERC. Dated between 2019-12-16 and 2013-07-26.
Complaints Page 126
2017-06-06
Beyersville, TX
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I do not have a contract wit h Enhances Recovery Company in the amount of {$1000.00}. I am not liable for collection of this debt from XXXX XXXX XXXX . I am not responsible for this debt and would like it removed from credit report!! I have been contacted by this agency on numerous cases threatening me.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-06
Memphis, TN
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: The collection company ERC is not authorized to collect in the state of Tn. I have already contacted the company concerning this matter. I have not received any contracts from this company proving evidence that the debt is mine as are my rights. I ask the ERC provide a Full validation of this debt along with proof that they are licensed/bonded in the state of tn to collect. If proof can not be attained, I ask that ERC cease and detest any further attempts and delete the negative remark from all XXXX credit bureaus
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-05
San Antonio, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: This debt was settled and closed. It appears that its been resold to ERC to again illegally collect on a zombie debt. I did contact ERC about this issue with no response. Instead it was reported to both XXXX XXXX & XXXX as a derogatory mark on my credit score .
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-05
Augusta, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I am appalled after checking my credit report and seeing this account in collections. I have been fighting this debt for over a year. After receiving notification from a previous debt collector of this pursuit being closed, I can not believe that yet again another collection agency is attepting to this collect that is not owed. If this debt can not be validated and a signed agreement sent then this collection needs to be removed from all credit reports. It is negatively effecting my borrowing potential and it is an unlawful practice.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-05
Knightsville, SC
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-05
Quartzsite, AZ
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: I have received a letter from ERC o n XXXX XXXX 2017 claimin g that ... I owe money to XXXX XXXX and to my recollection I have never used XXXX XXXX in the past and I do n't ever recall having XXXX XXXX at my house in the last 9 years. <P/> Creditor : XXXX XXXX Original Creditor : XXXX Account Number : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Amount of Debt : {$50.00} Reference Number XXXX XXXX XXXX XXXX XXXX XXXX XXXX COLLECTION NOTICE Our records indicate that your balance with XXXX XXXX remains unpaid ; therefore your account has been placed with ERC for collection efforts. Upon receipt and clearance of {$50.00}, your account will be closed and collection efforts will cease. Yo u may be eligible to reactivate your service with XXXX XXXX . If you still have your equipment, yo u may only be re quired to pay a portion of your balance in order to reactivate. We can walk you through these simple steps to reactivate, simply call ( XXXX XXXX XXXX . This letter serves as notification that your delinquent accoun t may be reported to the national credit bureaus. Unless you dispute the validity of the debt, or any portion thereof, within 30 days after your receipt of this notice, the debt will be assumed to be valid by us. <P/> View st atements, pay your balance, and manage your account online at XXXX Telephone : ( XXXX ) XXXX Toll Free. All calls are recorded and may be mo nitored for training purposes. Send correspondence to : ERC, XXXX . XXXX XXXX , XXXX , FL XXXX Office Hours ( Eastern Time ) : Mon-Thurs : XXXX XXXX XXXX , Fri : XXXX XXXX - XXXX XXXX , Sat : XXXX XXXX - XXXX XXXX This is an attempt to collect a debt. Any information obtained will be used for that purpose. NOTICE SEE REVERSE SIDE FOR IMPORTANT NOTICES AND CONSUMER RIGHTS Please do not send correspondence to this address. XXXX XXXX XXXX , XXXX XXXX XXXX , PA XXXX XXXX XXXX 2017. R e ference Number XXXX XXXX XXXX XXXX XXXX XXXX Amount of Debt {$50.00} XXXX XXXX XXXX XXXX XXXX , IL XXXX On the back Federal Validation Notice Our Corporate Address ERC XXXX XXXX XXXX XXXX , FL XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-05
Las Vegas, NV
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: A company named ERC is harassing me about a debt which I do not owe and never have owed to XXXX XXXX XXXX . This amount was billed to me by mistake man many years ago and I just keep getting annoying and false statements asking me to pay and that I owe this. But I had disputed and won this sum against XXXX XXXX XXXX while I still had an account with them. Whatever this company ERC are still harassing me about is false information and not any amount which I owe. I do not owe this and it was a mistake and now they are reporting to all XXXX of my credit reports that I am in collection and they keep calling my house after late times and wanting to speak to me, this is crazy and I do n't understand why and where they have obtained my information and social security number. Can someone here help?
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-05
August F. Haw, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-04
Detroit, MI
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-04
Knightsville, SC
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-03
Reading, PA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: In XXXX of XXXX I applied for an apartment. I was informed a debt for XXXX XXXX XXXX appeared for an amount of XXXX $ through ERC debt collection. I have n't had any XXXX XXXX XXXX services for a good number of years so I assumed it was fraud since it showed it was placed on my credit XXXX of XXXX . Upon talking to XXXX XXXX XXXX , the debt is from XXXX . It 's 7 years old a nd ERC is attempting to report it as if it were recent. I was never informed via mail of this action and only found out when I nearly became homeless from this credit reporting issue. The situation became extremely stressful as I have XXXX kids, XXXX of which is XXXX and we needed immediate housing.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-03
Phenix City, AL
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-03
Kendall, FL
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-02
Austin, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I had XXXX satellite TV services they were no longer able to provide after I moved to locations the signal was not able to reach. I returned the equipment in the packaging they supplied, confirmed they received it and paid the final amount owed. Since then, XXXX continued to attempt collection, and repeatedly turns the account over for collection. The latest collection agent ENHANCED RECOVERY COMPANY, XXXX XXXX XXXX, XXXX, FL XXXX ( XXXX ) XXXX Reference No XXXX. About every 2-3 months, I 'm notified of another collection account and have to dispute it with the credit bureaus, who delete it until the next one pops up.This damages my credit history and scores, and necessitated time and aggravation while I needed to rest and heal while undergoing medical treatments. Please help to remove this incorrect information and hold these companies accountable for their inaccurate, sloppy and damaging practices.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-02
Miami, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-02
Gerry, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: This is regarding a {$71.00} XXXX bill from over 3-5 yea rs ago. This collection was paid in cash at a XXXX store in XXXX , XXXX on XXXX XXXX XXXX . This collection has been removed and relisted on my credit score 6 times in the past 2 years. This account continues to be sold, disputed, removed, and resold. My XXXX credit report shows that the current agency is marking my collection as a LATE PAYMENT as well as a COLLECTION. This is unlawful.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-02
TX
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: Enhanced Recovery Corp is unable to collect in Texas. Sectio n 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection i n Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. ERC opened a collections account on XXXX / XXXX / 2017 .
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-02
Atlanta, GA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: I received an alert for my XXXX credit report on XXXX / XXXX / 2017 that an account from Erc ( enhanced recovery corporation ) added a colllection account in the amount of XXXX dollars to my credit report. This collection account was added on XXXX / XXXX / 2017 . I was never made aware of this debt and have not received any written documentation concerning this debt or allowing for me to dispute this debt. I have never had a contract or relationship with ERC and believe they used unfair practices in reporting this debt without first providing me written notice allowing me to dispute this said debt. I 'm currently disputing this debt with XXXX .
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-02
Blackbird, DE
Written notification about debt
Debt collection: I do not know
Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-01
MO
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: ERC non-compliance of federal law under the Fair Debt Collection Practices Act. ERC has failed to provide me with a copy of any viable evidence, bearing my signature showing the account is being reported accurately. As per FT C opinion lett er from Attorney XXXX XXXX XXXX , ERC should be aware that a printout of a bill or itemized document does not constitute verification.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-01
FL
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2017-06-01
Dallas, TX
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-06-01
Bremen, GA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was paid
Complaint: On XXXX XXXX 2016 I saw a company calling themselves Enhanced Recovery Company come up on my credit report. They say I owe them {$420.00}. I received a phone call from them asking me if I wanted to pay to delete this off of my report. I told them this was not my debt. It 's been a year and it is still on my report messing up my credit score.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-31
Killeen, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-05-31
Southern Pnes, NC
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Complaint: I sent a verification and validation letter of debt to both ERC and XXXX , letting them know that I knew nothing about the account on my report. They have refused to validate it with my last complaint. Then I take a look at the collections agency information, and it shows that they are not licensed to collect a debt in North Carolina. I notified the credit bureau and they send a letter asking for verification, when I have already verified my account with the appropriate social and ID. Which is the same one that I have used multiple times now they are saying, it does n't match my account. Just another one of their stall tactics. The Collection account from " ENHANCED RECOVERY CORP '' needs to be removed and blocked from my credit report. Upon doing additional research it shows that this collection agency is not licensed and bonded to collect a debt in the state of North Carolina. This collection agency has n't been licensed since 2010. So m y question is, how is a collection agency that is not licensed allowed to collect a debt. Enhanced Recovery corp has violated my rights as a consumer, along with XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation