Diversified Consultants, Inc

2018-04-30

OK

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I was checking my credit report and noticed 1 derogatory mark from Diversified Consultants Inc. In my report it is claimed the account is mine, which it is not. I have submitted several letters and done disputes asking for validation of the debt baring my signature or contract and have no received such information. Only thing I have received is itemized letters which do not count as validation and actually show different balance then what is being reported on my credit report. This company has refused to send this. I am asking that this account be REMOVED from my credit report file.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-29

Kawaihae, HI

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: The original creditor is from XXXX XXXX XXXX opened XX/XX/2017. They are attempting to collect {$110.00}. I have no knowledge of this account because I did not use this cable company during that time ( I had a XXXX XXXX ) I didnt even know about the debt until I looked at my credit report. I received no calls nor letters. I asked if I paid it ( even though its not mine ) would they delete it off my report and they declined. I do not appreciate this company tarnishing my credit and would like this to be removed as soon as possible. Thanks in advance
Company Response: Closed with non-monetary relief

Timely Response

2018-04-29

Newnan, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Complaint: I've been working with XXXX XXXX. They had them removed. 2 came back under another collection agency.Original collection agencies : XXXX 1st delinquency XX/XX/XXXX. Balance as of XX/XX/XXXX is XXXX. XXXX XXXX XXXX 1st Delinquiency date XX/XX/XXXX. Balance as of XX/XX/XXXX is XXXX. They reappeared under new collection agencies. XXXX XXXX Open date XX/XX/XXXXand Diversied Consultant Open date XX/XX/XXXX.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-29

Carolina Forest, SC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Debt placed on my credit report that was never verified or validated. I don't recall receiving any information through mail or by phone of this alleged debt. This debt has lowered my credit score causing me to be declined for new lines of credit, and having to pay higher interest when approved. Please remove this debt, i am not the owner.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-29

Bosco, LA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2018-04-28

Chicago, IL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Difficulty submitting a dispute or getting information about a dispute over the phone
Complaint: Diversified consultants placed information on my credit report Ive never had a balance with diversified consultants my account with XXXX was paid in full well before it went to collections I paid XXXX directly and as of today XXXX still owe me a balance refund. This is fraudulent this company thinks they can just place things on peoples credit files that are in accurate.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-28

KY

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I deny this debt no contract with my hand writing on it
Company Response: Closed with non-monetary relief

Timely Response

2018-04-28

Washington, DC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I switched to another phone company and was told that I had been billed and paid all from XXXX XXXX. Then a few months later I received a letter from them saying I owed XXXX dollars on the closed account.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

Dallas, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

Centerville, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

Arco, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Ok so I moved to the US to study in XX/XX/XXXX. By XX/XX/XXXX I got my first apartment and I hired XXXX XXXX XXXX to give me internet services. Since at the time I was on a student visa, I didn't have a Social Security number so I opened that account just with my personal info and passport number. I left that apartment by XX/XX/XXXX and I called XXXX XXXX XXXX to cancel my account. Since I was using my own modem and router, they didn't even have to come to the apartment to pick up their equipment, they just cancelled my account through the phone. And obviously, I paid the remaining balance in FULL ( for which I have a credit card statement that proves so ). Therefore, it is completely out of proportion, and mistaken that I have a negative remark on my credit report because of this Debt collection. It is not only inaccurate, it is messed up to harm me score and credit in this way. I feel terribly wronged and I want to get to the last resort to make this stop and change.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

CO

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I moved at the end of XX/XX/XXXX and cancelled my service with XXXX XXXX. They continued to bill me for service at my new address. I had many calls with them during XX/XX/XXXX and XX/XX/XXXXto get this corrected. They did send me a gift card for one month of over billing but continued to dispute the other. On the last call, ( I have the date at home ) We agreed that they would partially credit my account and that I would pay {$55.00}. I told them I would pay this as soon as I received my gift card, and I did. Payment was deposited by them on XX/XX/18 and cleared my bank on XX/XX/18. They sent me to collections. I contacted the collections agency and sent them a copy of the front and back of my check to provide to XXXX XXXX. Yesterday, I was told they did not accept my proof of payment, the debt is still owed and they will continue to come after me for the money. I spoke with an attorney this morning and this is in violation of the Fair Debt Collections Act.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

IL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: After XXXX yrs with previous cell phone carrier I recieved solicitation to switch to XXXX for better rates, service and product. I quickly found this all to be a lie and false on all accounts. Due to immediate billing errors my account was disconnected for none payment several times before i even recieved my first bill and maybe a few days after recieving my device. This after making deposits/payments upon initial setup and after I turned in my equipment. I immediately notice things like the inability to use the internet or navigational system while on a cellular call which i was told was a device or setup issue then later told it was a function that XXXX didnt offer after I passed the window of refund. I continue to experience billing errors because the account was setup wrong, disconnection and restoral charges from what they call system errors from improper intial disconnections, ignored payment arragements, etc. I was told that credit would be applied for the errors but pay the bill with billing errors or my account would be disconnected agein.This went on and credits were never applied and errors continue.. Finaly, I had enough of this nightmare, was instructed to return the equipment to their store. After this was done, they charge me over {$2300.00} ( including full balance for returned equipment ) and I was told that this was the accelerated balance for terminating the contract for terible service. They said its their policy and I was attached by XXXX collector and the balance was placed on my credit reports. After months of dealing with the collection agencies bulling and XXXX pretending they cant find the returned equipment-do I have the reciept from the store. I was told by some who said they were a corporate manager and he laughed at my experince and said if I wanted this to go away I should pay the bill regardless of terible experience, account billing mistakes and returned equipment charges that they also added to the false billing. He told me this was the company policies regardless of what consumer experience or reason for terminaton. The bill include over {$1200.00} cancellation charges, over {$400.00} in additional equipment charges for returned equipment almost {$700.00} in false billing and errors. I was told to pay then they will review it and maybe refund my money later or " IT WILL STAY ON YOUR CREDIT REPORT! '' and collection activity will continue. They then offered me a {$200.00} reduction if I settle and pay the remaining balance.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

Astoria, NY

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief

Timely Response

2018-04-27

Flowerfield, IL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Scottsdale, AZ

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: This involves satellite service to a rental property I owned. Original complaint was from " XXXX ''. XXXX tenant moved out and XXXX went after me as I originally co-signed for the service, however, XXXX allowed the renter to increase the service and also let her slide for a period of time, increasing the amount owed. I also never received the bills as the tenant notified them that she was the billing party. XXXX made a lot of money on this account for many years and easily could have written this off as a promotion opportunity as this account never would have existed except for my kindness and this is the way they treated me!. XXXX then sent this bill ( about {$91.00} ) to Diversified Consultants IN. They accepted about 1/2 the amount owed and I figured even though I was not the party they should go after, it was better to pay it then have my credit affected. Diversified said they would accept partial payment as " payment in full '' and would remove any negative credit in return for payment. ( Including paid collection accounts! ). It is insane to think they have seriously damaged my credit rating for a less then {$91.00} dollar bill. ( by the way, the bill increased because of late charges etc. ). I ask that they remove this negative credit blemish and maybe I would consider getting service once more from them.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Seneca, SC

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Complaint: Diversified Consultants Inc has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Covington, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Los Angeles, CA

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Detroit, MI

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: We agreed to pay up to {$150.00} a month for TV and internet services for 2 years. I also let them know that we were on an fixed income and could only pay so much a month and they said that they could and would keep the bill under a {$150.00} a month. But every month after XXXX XXXX XXXX took over XXXX XXXX XXXX had to call to let them know that that was not our agreement. So after so many months of trying to them to fix the problem my husband and I went elsewhere for services. Now XXXX XXXX XXXX & XXXX XXXX say we broke the agreement I didn't they did.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Three Bridges, NJ

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Complaint: Diversified Consultants is contacting repeatedly through out the week and multiple times a day. I have advised them i am having financial hardship but am working very hard to pay down all of my debt. They are continuously calling while I'm at work even though I have asked them to stop. Today XX/XX/XXXX I advised I was submitting a formal complaint. I started to pay down my debt starting in XX/XX/XXXX. Even though I am not paying large amounts, I am trying. The following is a list of all the calls I have receieved in the past 2 weeks, I have saved the screenshots and have the managers name, they are calling from three different phone numbers. XX/XX/XXXX XXXX XXXX & XXXX XXXX. XX/XX/XXXX XXXX XXXX & XXXX XXXX. XX/XX/XXXX XXXX XXXX & XXXX XXXX. XX/XX/XXXX XXXX XXXX & XXXX XXXX. XX/XX/XXXX XXXX XXXX & XXXX XXXX. XX/XX/XXXX XXXX XXXX. XX/XX/XXXX XXXX XXXX & XXXX XXXX. XX/XX/XXXX XXXX & XXXX. XX/XX/XXXX XXXX XXXX. I have advised I do not require a settlement, I am willing to pay the debt in full, I just don't have the spare funds. I have rent and more pressing debt which is my priority.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-26

Pittsburg, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with non-monetary relief

Timely Response

2018-04-25

Bonaventure, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2018-04-25

FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I never received written notice for the account in dispute, when I received a copy of my credit report I called Diversified and paid the account immediately XX/XX/2018 ( settlement offer {$400.00} ). The credit is still reporting a balance on my credit after I was told the account would be settled for less with a XXXX balance.
Company Response: Closed with non-monetary relief

Timely Response

2018-04-25

Torrance, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: XX/XX/XXXX I received a call from Diversified consulatants inc. for a XXXX account claiming that I owe them {$3900.00}. Ive never had a XXXX account. So i began to explain to them I had identity theft with my SSDN, name and address. They told me they would send me a letter with information required for fraud. While on the phone I heard cheering and partying in the background. The guy on the phone instantly muted the phone while telling his crew to be quiet. I knew at that moment it was a scam. In XX/XX/XXXX when i learned that my identity was stolen i had my credit report ran by XXXX ( the credit agency that was hacked ) and XXXX came up as one of the companies they tried to open a account with. We called XXXX and they told us there was no account open. I continued to call XXXX again right after receiving this call and they told me again there is no account. its weird too because all of the credit agencies that i have been turned over to because of identity theft have told me that i have to contact the company directly and deal with their fraud company. this is the first collection agency that claims they do it themselves. XX/XX/XXXX i receive a letter in the mail asking for all my information SSDN, name and address, police report to make a claim. the letter looks unprofessional and is a copy not a actual printed letter.
Company Response: Closed with non-monetary relief

Timely Response