Diversified Consultants, Inc

2018-07-11

Syringa, VA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with non-monetary relief

Timely Response

2018-07-10

Okc, OK

Threatened to contact someone or share information improperly

Debt collection: Other debt

Contacted you after you asked them to stop
Complaint: This account was opened in XX/XX/XXXX not XX/XX/XXXX! They have false dates on my credit report which is effecting it negatively!
Company Response: Closed with non-monetary relief

Timely Response

2018-07-10

South Florida, FL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: Collection Agency by the name of Diversified Consultants Inc. is reporting a debt of {$1600.00} that they claim I owe to XXXX XXXX XXXX XXXX. I never had an account opened with XXXX XXXX XXXX XXXX so I called Diversified Consultants to try to resolve this matter. I was given the run around and promised proof of this debt upon my request. I waited over 2 months for these documents which never arrived. I filed a complaint against Diversified Consultants with the XXXX. They finally responded to the complaints by saying this maybe a case of fraud but proceeded to say they will not remove this debt and they have no wrong doing. This is a shameless company that has no regard for customer service and following laws.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-09

Charlotte, NC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2018-07-09

Newnan, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: XX/XX/2018 XXXX Unknown never had an account
Company Response: Closed with non-monetary relief

Timely Response

2018-07-09

LA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: Accounts listed do not belong to me
Company Response: Closed with non-monetary relief

Timely Response

2018-07-08

Chula Vista, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: Hi name is XXXX XXXX and I have been disputing with all three credit bureaus in regards to a Mark that is on my credit report that I find unfair reason being because I was not able to qualify for the company and the first place and I have a paper that says I was not able to even be approved for credit with the company and I have tried talking to the company as well as the associated company that's had sold me the device for the account that I'm speaking of and they are no longer even business the store had closed so I can not get a copy of the receipt I have a current copy from before but the ink has faded I don't know if there's any way to recover the ink from the receipt but I do have it and I do have the paper that states I do not qualify for credit with that company and I have show them to all of the credit bureaus and that account is still on my credit report and I don't understand why it's still on there when I didn't qualify in the first place as I said so I came to you too seek further help in regards to removing this from my credit report the company is called Diversified Consultants they are a collection agency and which XXXX has since my account that I had told you all that I don't qualify for to them but if you have any questions you can call me at XXXX XXXX thank you
Company Response: Closed with non-monetary relief

Timely Response

2018-07-08

NJ

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Company # 1 : Diversified Consultants , Inc . Derogatory Mark- Opened XX/XX/XXXX. Original creditor : XXXX. Creditor/collection agency : Diversified Consultants , Inc . Amount {$340.00}. This account should have a balance of {$0.00}. An account was opened with XXXX in XX/XX/XXXX for an international phone plan from XXXX XXXX. Company continuously charged me for services/features that were not mentioned/ in written form when I went to the service provider store in XXXX to purchase XXXX chip for my phone. In addition, I was lead to believe I would be paying the two months in which I needed the international phone plan ( XX/XX/XXXX.-XX/XX/XXXX. ), however, they were continuing to charge me. The balance reported of {$340.00} is inaccurate and I'm asking for this to be heavily investigated as it is having a major negative impact on my credit score. Company # 2 : XXXX XXXX Hard Inquiry- XX/XX/XXXX. XXXX XXXX. Address : XXXX XXXX XXXX. XXXX, RI XXXX. This inquiry is listed on my report as a hard inquiry, however, this account is inaccurate. This inquiry must be a mistake on the credit bureau 's end because I am fully unaware of this. I am asking for this hard inquiry to please be reviewed and removed from my credit report. Company # XXXX : XXXX XXXX XXXX XXXX XXXX Opened XX/XX/XXXX. Original creditor : XXXX XXXX XXXX. Creditor/collection agency : XXXX XXXX XXXX. Amount {$250.00}. I am unsure as to why this charge is showing up on my credit report as my health insurance was paying for this to my knowledge. I have not received any paperwork/ mail from the company, therefore, this account should not be listed as a derogatory mark on my credit report as it is harming my credit score. Company # 4 : XXXX XXXX Hard Inquiry- XX/XX/XXXX. XXXX XXXX. This is an error.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-08

Mc Allen, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with non-monetary relief

Timely Response

2018-07-07

Carrollton, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief

Timely Response

2018-07-07

San Antonio, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Complaint: Diversified Consultants refused to remove an account from my credit file, though it has been paid in full. I have contacted XXXX the original creditor who agreed to have the account deleted.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-06

MO

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I terminated my services with XXXX XXXX XXXX on XX/XX/XXXX and I owed them {$370.00}. They continued to charge me and send me a bill for XX/XX/XXXX and XX/XX/XXXX and when I contacted them and told them I terminated my services on XX/XX/XXXX they said sorry XXXX XXXX you are correct we will straighten the final bill out. But they didn't they kept sending me a bill for XXXX.After that they send it to a collection agency and I tell them that's the wrong amount and dispute it in writing But XXXX XXXX XXXX comes back with the same amount. So I contact XXXX XXXX XXXX by phone twice the last time being XX/XX/XXXX and I talked to XXXX and she said the correct amount was {$370.00} and that she would talk to her manager and get her to sign off on the right amount and send it in the mail to me. They never sent the paper work, I've disputed this bill twice and with no resolve. I tell the collectors I agree to pay what I owe but not when it's the wrong amount and each time I dispute the claim the company don't respond back to me within 30 days. I feel this should be removed off my credit report because they are not reporting the true amount and not responding like the should. I have no trouble paying the correct amount when they give it to me in writing but I truly believe it also should be removed from my credit report. Thank you.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-05

Dallas, TX

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with non-monetary relief

Timely Response

2018-07-05

Chicago, IL

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: Diversified Consultants, Inc. had a derogatory account on my credit report for an account belonging to XXXX. I am a victim of identity theft, I've already disputed the validity of this account and it has been removed from my credit profile twice. I recently moved and now I am once again starting to receive harassment via telephone and now U.S. mail regarding a debt that is not mine. Furthermore I have NEVER done business with Diversified Consultants therefore they have no right to contact me or harass me for a debt that is not even owed to them. The account number on the notice is XXXX and agency reference number is XXXX. The amount Diversified Consultants is threatening to damage my credit over is {$220.00}. Again, I have no business with Diversified Consultants, never have and I do not owe a debt to them or XXXX. I would like for them to discontinue contacting me and to leave my credit profile unbothered.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-03

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with non-monetary relief

Timely Response

2018-07-03

Oxford, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: I contacted all 3 credit bureaus advising them that I was XXXX and a victim of identity theft. And sent them proof ( XXXX number ) which they can look up. I sent power of attorney to release any validation. I never received, and even if they did not want to release information to 3rd party they still had a responsibility to send me information. Its been months and XXXX is still reporting on my credit by : DIVERSIFIED CONSULTANTS for {$1800.00}
Company Response: Closed with non-monetary relief

Timely Response

2018-07-03

Katy, TX

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with non-monetary relief

Timely Response

2018-07-03

Mobile, AL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with non-monetary relief

Timely Response

2018-07-02

Brooklyn, NY

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2018-07-02

Katy, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with non-monetary relief

Timely Response

2018-07-02

TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: XX/XX/XXXX I notified XXXX that Diversified Consultants in the amount of {$850.00} and XXXX XXXX in the amount of {$7600.00}, XXXX in the amount of {$57.00}, XXXX XXXX in the amount of {$76.00} and XXXX XXXX in the amount of {$180.00} was being reported on to the credit file that they maintain under my social. I have also previously informed XXXX that I was a victim of identity theft. XXXX fail to investigate this manner as Fair Credit Reporting Act Section 605B describes that they do. These accounts do not belong to me and have not given proper documentation to me validating these accounts nor did they inform me that they were being place anatomy credit file. There are NO CONTRACTS AND nothing bearing my signatures that they can provide so how in the heck is XXXX validating these accounts. These accounts were open as a result of identity theft and needs to be deleted.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-02

MA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Diversified has reported illegally to the credit bureaus on a MA resident under their own name as opposed to the name of the credit in violation of 209 CMR 18.17 : Unfair Practices. I have sent them three certified 93A Demand notices ( XX/XX/2018, XX/XX/2018 and XX/XX/2018 ) informing them of their illegal activities ( state and federal violations ). They have continued in their illegal listing and attempting to collect. 209 CMR 18.17 : Unfair Practices : A debt collector may not use unfair or unconscionable means to collect or attempt to collect any debt. Without limiting the general application of the foregoing, the following conduct is a violation of 209 CMR 18.17. ( 11 ) For a debt collector to report to a consumer reporting agency on its transactions or experiences with a debtor in the debt collectors name. However, a debt collector may, with the express written authorization from the creditor, report to a consumer reporting agency in the creditors name.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-02

Macclenny, FL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: In XX/XX/XXXX, we started XXXX service, with the offer given by the employee, which took our request, that there would be no fees for service such as, installation, start up, equipment, etc. and that we would have a monthly fee of {$55.00} to include XXXX and internet services. We did pay by credit card over the phone to process the request, only to be called by a representative of the company, identifying themselves ' as a manager, stating that they would not honor what we were offered. They provided no counter offer. We called and spoke with several representatives and managers to no avail. One manager stated he did listen to the call, heard what was offered by the XXXX representative, but would not honor it because they did not have such an offer. One of the perks with the offer is that we would also receive {$500.00} in gift cards, one would be {$200.00} and the other would be {$300.00}. After several attempts to resolved, we cancelled the service, which was in my wife 's name and received a confirmation number that it was cancelled at the time of the request. We then started a new service, in my name, in XX/XX/XXXX, which offered no fees for installation, activation, equipment, etc. We would received {$300.00} in gift cards, one for {$200.00} and the other for {$100.00}. We received the {$200.00} gift card, but not the {$100.00} gift card. We then received our first bill for over {$200.00}. We called and again spoke to several different managers and employees. One manager stated that he fixed the bill and it was for {$49.00}. We paid it immediately. Only to have the same thing happen the following month. We called again and recently found out some very disturbing information. The representative stated that we did not pay {$49.00} for a bill that was supposedly cleared up by a previous manager, but payment against the old account that was supposed to be cancelled. We were told that we were still being billed past the cancellation date, which the manager was able to see and supposedly corrected. We were also informed that the cancelled service was not cancelled, but " deactivated '' and " reactivated '', when we called to start up new service, which is why it was in my wife 's name and not my name, although a credit bureau hard pull was done against my name. The very last call, made on XX/XX/XXXX, was to speak to the loyalty department, which took 10 minutes and three transfers to happen. The representative told me that the bill for {$300.00} was correct. Our service was not {$50.00} a month for XXXX and {$30.00} a month for internet, which is what we consented to, but over {$79.00} for XXXX alone and {$30.00} for internet. After conferring with this representative, who told me that all packages offered appear online and if my package wasn't one of those packages, my contract that I agreed to was null and void. I asked to speak with a manager for which I was placed on hold for over 30 minutes, only to be disconnected and no return call made by the representative or a manager. At the beginning of the call the representative asked if the number I was calling from ( and verified the number ) was a good contact number in the event the call was disconnected and I said yes.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-01

Grangeville, LA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: On XX/XX/2018 I noticed a Collection had appeared on my credit report. It was opened by Diversified Consultnts. To which they said I owed them {$410.00}. I never did any business with them so I confused as to why they were trying to collect money from me to which I did not owe. I looked through and see that the original creditor is XXXX which confused me more as I still have a active account with XXXX and was never told about this debt or sent any bills for. Upon finding out this information I gave XXXX a call and was told it was from a closed account to which I was told I owed nothing towards after paying my final bill. This collection has destroyed my credit and ruined me from going forward to get a home loan for myself and my family.
Company Response: Closed with non-monetary relief

Timely Response

2018-06-30

Bath, SC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I completed a fraud affidavit a couple of years ago regarding a XXXX bill that did not belong to me. I received a copy of my credit report and this company Diversified Consultants has a collection on my reports from XXXX. I contacted XXXX and was informed dispute with the bureaus as well as a file a complaint.
Company Response: Closed with non-monetary relief

Timely Response