Diversified Consultants, Inc
Consumer Complaints
There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 19
2019-05-09
Allenwood, NJ
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: On XX/XX/2019, I called XXXX regarding a past due bill which I have been disputing the final amount due. They informed me that my account was with Diversified Consultants, Inc and they gave me the number to call but were able to transfer my call.
I tried explaining to the representative that I do not owe the amount and the reasons why I felt I didn't owe the total amount.
The representative got very rude and stated that she can offer me a settlement of {$310.00} but I should know that I've broken the contract by moving and she will not go any lower since it's my fault for breaking the contract. I tried explaining that the area I moved to does not offer XXXX. I asked to speak to a supervisor, she placed the call on hold then came back pretending to be the supervisor and before I start talking she hung up the phone.
XXXX charged me a reconnection fee after I requested to close my account. My account was not closed the first time I requested and was subsequently closed after my second or third request. I was assessed late fees, reconnection fees and termination fees although they didn't offer the service in the neighborhood I moved to.
This is unfair and unreasonable even by their standards. I checked their contract terms and I was not supposed to be charged a termination fee for moving outside their service area. According to their collection rep ( Diversified Consultants ), its not their fault I moved outside XXXX 's service area and I must pay the amount of the final bill.
Company Response: Closed with explanation
2019-05-08
Laredo, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-05-08
Grangeville, LA
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Complaint: Have told them numerous times by phone and letter to stop contacting me.
Company Response: Closed with explanation
2019-05-07
Gamaliel, KY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: I already disputed with another collection agency for the XXXX from XXXX XXXX and it was taken off my credit report how can another collection agency put it back on my credit report again? Diversified Consultants is the collection agency that has put it back on my report. Why can't it be taken off now?
Company Response: Closed with explanation
2019-05-07
Grangeville, LA
Took or threatened to take negative or legal action
Debt collection: I do not know
Threatened to arrest you or take you to jail if you do not pay
Complaint: This company will call my wifes phone and then my phone immediately after. We have repeatedly asked them to stop and sent them letters. They have harassed us on numerous occasions.
Company Response: Closed with explanation
2019-05-07
Sandy Hook, CT
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-05-07
Phoenix, AZ
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: OnXX/XX/2019 I settled a XXXX XXXX XXXX XXXX account with XXXX XXXX XXXX and they sent a letter that the debt was paid in full and removed it from my credit reports. On XX/XX/2019 I had alerts from XXXX stating an account was added to my credit reports from Diversified consultants for the same XXXX XXXX XXXX XXXX account that was paid and DCI claims they had the account since XX/XX/19 and they never informed me with a letter, phone call or anything. On XX/XX/19I called and spoke with XXXX XXXX and she informed me that they did not have to inform me that they had an account in their office and they were within legal right to report this account to the credit bureaus without any notice to me. I submitted proof of the paid account via email to DCI following my phone conversation on XX/XX/19 and they received it onXX/XX/19. I spoke with XXXX XXXX again onXX/XX/19 and she stated that the dispute was opened on XX/XX/19 and that it will take 7-10 business days for an update and or removal. I called back again today XX/XX/19 and spoke with XXXX XXXX who stated there aren't any updates and that it is going to take up to 45 days for any response from XXXX XXXX XXXX. When I did not accept that answer he became nasty and I asked to speak with a supervisor he transferred me to the voicemail of XXXX XXXX, which I left a message explaining that I am filing this complaint and that I am also requesting a callback within 24 hours. I have had nothing but issues with this company and they are always reporting illegal and unverified accounts to my credit report and this is getting out of control. I was in the process of purchasing a home and this knocked me out of financing and I am considering filing a lawsuit.
Company Response: Closed with explanation
2019-05-06
Grangeville, LA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2019-05-06
Wann, OK
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: DIVERSIFIED CONSULTNTS XXXX XXXX XXXX XXXX XXXX, FL XXXX USA Reported a debt to my credit when I was never notified of this debt. Secondly, it was regarding my XXXX XXXX XXXX cable account. I cancelled the account when I moved to an area they did not service, turned in all equipment, and provided a forwarding address. I do not owe them any amount and was not even given a chance to dispute due to not getting any correspondance about this.
Company Response: Closed with explanation
2019-05-06
Stkn, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-05-06
Arvada, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: The problem starts with the start of a lease of two phones that when the lease was over we could pay fair market value for. over a quarter was through there was a divorce. The bills were separated. XXXX did not do this correctly. when moving my phone to its own bill they did not set the time left to pay on lease to the correct date, They also attached the wrong phone to the contract. ( one I already paid for ) ... Calling back in was assured there would not be a problem, My concern a year later was in the app it now said payoff was extended on the lease spent hours and days on phone to fix the wrong attached phone. to get the second line turned off that I had to pay while it was getting resolved. When it was time to the lease to get over I went to the store and sat for hours and they tried to look up the contract that said I could pay fair market value and I was informed that the contract was under the ssn of my ex husband and did not apply. They did not know what fair market value was for my phone and I would have to pay {$200.00} to cancel my contract and pay for the phone in full or to wait until the system says I can purchase the phone and then get credit for the months I had paid on the lease past the time allowed by contract that was not mine. mean while the phone was having problems with charging so I went to the company store to have it looked at. they did not do a loaner phone or back up because they said it will only be a few hours ... .They then said it was a bigger problem and sent it off to be worked on and activated my old phone. i was informed while working on the phone that they lost everything I had on the phone and needed to replace the phone with what they said would be a upgrade. they sent a XXXX XXXX that had been recalled and that will not even be allowed on a plane, it was over heating and shutting off on its own.I called about both problems and they took the payment to end the lease but did not reimburse me for the payment made as I was told would happen. I took off work and sat all day at the company store again to get it fixed. they replaced the battery and told me it would be fine ... .I walked out of store as it was closing and within 15 minutes it over heated and turned off again ... unable to miss any more work and sit all day aging I call the insurance that I had been also paying on the phone how also told me I had to go to store there is no other way. I I am in XXXX XXXX and all my signs and cards, contacts and registration was to that phone number. I called XXXX and explained I had a XXXX on my XXXX from the phone the sold me and I had to where gloves to hold it on a air conditioner to cool it on speaker phone to make to call to them. They would not fix the problem. I was forced to give up my number and end service with XXXX. I have a XXXX on my XXXX and a phone that is not operable. They own me and XXXX ***does not have a contract** on the phone and account in my name and ssn. I am out thousands due to all the problems and missed calls with XXXX. All the records lost and personal information/documents/photos/numbers. They removed the collection for one creditor and then gave it to Diversified Consultant that has reported it on XX/XX/XXXX, XX/XX/XXXX and XX/XX/2019. I have called them and explained and it is not removed,
Company Response: Closed with explanation
2019-05-05
Spring Hill, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I reviewed my credit reports and noticed an erroneous/ fraudulent account being reported by Diversified Consultants, Inc.to the Credit Bureaus. I have never done any business with Diversified Consultants , Inc and this presented red flags. I immediately sent dispute letter via certified mail and delivered on XX/XX/XXXX, tracking # XXXX requesting VALIDATION of the debt. I requested Diversified Consultants, Inc to provide copies or any papers with they're name showing that I did any business with them and that I AGREED to pay what they say I owe per the Fair Debt Collection Practices Act. I received a response from Diversified Consultants, Inc claiming to represent XXXX and that I owe them {$1800.00}. In their response they claim the original creditor is XXXX and attached an account summary with the alleged charges which they claim provides verification of a debt. I have never ever done any kind business with Diversified Consultants , Inc . Anyone can type up a fake statement and put they're name on it and call it proof. I am requesting a signed contract proving I agreed to pay or agreeing to enter into a contract with Diversified Consultants , Inc . I have no problem making this a legal matter but would rather this get resolved outside of court. To this date XX/XX/XXXX they have not provided any proof and NO VALIDATION of debt. I once again received fraudulent and erroneous statements claiming that I owe { {$1800.00} }. I am hoping this complaint will stop the illegal false reporting of debt that has affected my credit before I have to take legal action. Once litigation begins I will not settle outside of court. Please see attached files of my certified letter requesting verification/validation of debt per the Fair Debt Collections Act to Diversified Consultants, Inc
Company Response: Closed with explanation
2019-05-04
Cedar Rapids, IA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-05-03
Shulerville, SC
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I have been fighting with them for almost 1 year. Back and forth between XXXX and XXXX. They said I was paid In Full again for about the 10th time and now I call AGAIN and they say they need proof again of my equipment return. I have submitted and confirmed it with them multiple times and no exaggeration, talked on the phone for a minimum of 10 hours.
Company Response: Closed with explanation
2019-05-03
Clayton, MO
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: Called multiple times with phone number that was linked with account and was unable to retrieve account. Tried to talk to humans only to be on hold for a very long time or closed. When canceled my account with att they took phone number out of system to where I couldn't pay with automatic system. Never got notice about bill.I was on the phone almost a hour just to talk to someone from XXXX, my XXXX bill has been paid.
Company Response: Closed with explanation
2019-05-02
Grangeville, LA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with explanation
2019-05-02
Philadelphia, PA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Complaint: Dci is a collection agency used by XXXX, after multiple attempts to correct this problem with both companies it still appears on all of the Credit Bureaus as an account opened in XX/XX/XXXX when this account was closed in XX/XX/XXXX. This is a re-aged debt which is illegal under the FRCA.
Company Response: Closed with explanation
2019-05-02
TX
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Difficulty submitting a dispute or getting information about a dispute over the phone
Complaint: I received a credit alert from XXXX XXXX XXXX on XX/XX/2019, XX/XX/2019, and again on XX/XX/2019 with a message Alert Type : Potentially Negative - Major Derogatory A new derogatory mark has appeared on your credit report. Please review the details of the alert for information that may indicate identify theft. Balance {$360.00} Collections Open date XX/XX/19 Payment Status Grid Code G ( Collections ) Diversified Consultant with the companies address and phone number. I called and spoke to someone and they told me they could look this up by pulling my credit report if I would give them permission which I did. They said this had to do with an original creditor XXXX XXXX XXXX. I later spoke to my husband and we both remembered when we switched from XXXX XXXX XXXX to XXXX we called several times to confirm and XXXX XXXX XXXX told us we did not owe any additional fees. I have not contacted anyone since I did not want to have anyone start calling me. I also have not gotten any mail or phone calls from this company notifying me I owe them anything. They have put this on my credit report 3 times. I called on XX/XX/2019 and asked what I should do about this and another representative said I could open a dispute and sent me over to the dispute department or so I thought. Took additional information from me and said it would take 30 days and I would hear something. When I saw the 3rd negative mark on my credit on XX/XX/2019 I called again and that is when I spoke to a customer service representative and she said these could be removed and she did not see where any dispute had been opened for me. She transferred me over to the dispute department and I spoke to a lady who told me the additional negative information put on my report on XX/XX/19 & XX/XX/19 by the same company and the same amount of {$360.00} could not be removed and they could put this on my report every day if they wanted to it just depended on how they did business. I asked if I could dispute this and she said she would open up a dispute. I don't know if she did or not. I really don't know if this company will continue to add negative credit information and who they are. I am worried. Thank you
Company Response: Closed with explanation
2019-05-01
Houston, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-04-30
Chicago, IL
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-04-30
Macclenny, FL
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Complaint: DCI began calling my cell phone, my husband 's cell phone, my house, my XXXX XXXX XXXX 's cell phone and my XXXX XXXX XXXX 's phone numerous times. We have asked for them to stop calling regarding an issue with XXXX XXXX XXXX as my husband spoke to XXXX XXXX XXXX and the debt does not exist. The account is in my husband 's name however this company continues to call and discuss the issue with me although improper. I have instructed my children to not answer their phones if the number is not attached to a contact already in their phone. This company continues to call these numbers as recently as yesterday though I have told them this debt does not exist and to stop calling. They are calling my children 's phones during their school hours, my work hours and it is completely out of hand and is harassment at this point, especially calling our children 's phones multiple times a day. I have filed a dispute with this company as well. This company needs to stop this harassment ASAP.
Company Response: Closed with explanation
2019-04-30
Key Biscayne, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: called to inquire about a collection account on my credit report. Call Diversified Consultants on Monday to inquire and was told that they represent XXXX XXXX and that they had referred my file to them for collection. I paid my bill in full before I closed the account. I expressed my concern with the negative reporting because I am closing on my home mortgage and it will affect my closing. I inquired about how to get it removed and was told that i had to contact XXXX directly. XXXX told me that i had to contact Diversified. In the meantime i am being hurt by their lack of action. They only care that i pay the amounts i dont owe and that's it. Nothing else.
Company Response: Closed with explanation
2019-04-30
N Hollywood, CA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Closed with explanation
2019-04-29
Mount Holly, OH
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: i sent a letter XX/XX/2019 asking for verification for a debt. i asked for a balance sheet, proof of ownership for the debt, how the debt was calculated ... on XX/XX/XXXX i recieved a letter only stating they had verified my name and amount owed for the debt. they refuse to send me proof of the debt. yet want to keep reporting it to the credit buereaus
Company Response: Closed with explanation
2019-04-28
Delray Beach, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation