Diversified Consultants, Inc
Consumer Complaints
There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 116
2017-06-10
San Diego, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I have attempted in the past to notify this company that my credit was stolen and multiple items were purchased under my name and social security number.
Company Response: Closed with explanation
2017-06-10
Louisa, VA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: XXXX is a terrible company they gave me a debt of XXXX dollars for a phone I just got and I recently switched and now they 're trying to set a collection on me if I did n't pay I have the XXXX XXXX XXXX XXXX as my lawyer and if they think they can take me for a ride they ca n't I 've had numberous complaints about this company and how they poorly treat they 're customer told me I was a valued member. They harassed me and said if I do n't pay they would collect judgment all I had was a phone and tablet and they gave me a XXXX dollar fee because I was late paying them
Company Response: Closed with explanation
2017-06-09
Bedford, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: 1. I do not have a contract with DIVERSIFIED CONSULTANTS INC or XXXX because I did not open this account. I am not liable for collection this debt from XXXX . I am not responsible for this debt. <P/> 2. I have as ked XXXX and DIVERSIFIED CONSULTANTS INC for validation for this account being mine and have received nothing but bill statemen t. THAT IS NOT VALIDATION! <P/> **Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the account. <P/> Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these account then please delete them immediately as required under Section 611 ( a ) ( 5 ) ( A ) ( i ). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.
Under the FCRA 15 U.S.C. 1681i, all unverified accounts must be promptly deleted. Therefore, if you are unable to provide me with a copy of the verifiable proof that you have on file for each of the accounts listed below within 30 days of receipt of this letter then you must remove these accounts from my credit report.
Please provide me with a copy of an updated and corrected credit report showing these items removed.
<P/>
I demand the following accounts be properly verified or removed immediately.
Company Response: Closed with explanation
2017-06-09
Charlotte, NC
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief
2017-06-09
South Florida, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: Diversified consultant never notified me of the debt, I found out about the debt by pulling my credit report and I called to verify, they refused to verify or validate. I called and settled for XXXX from XXXX oringal amount from XXXX and I asked for confirmation from my payment I made with my credit card and to this day I ca n't get anything from them. Every time I call they always give me the run around and still reporting to XXXX as a debt and send a different balance every week Messing up my credit report. I have called over 15 times still nothing I have disputed with XXXX and they still saying verified and I still ca n't get this removed
Company Response: Closed with non-monetary relief
2017-06-08
Union City, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with non-monetary relief
2017-06-08
Arco, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I am corresponding to you to report a flagrant violation of the FDCPA by this company pertaining to an erroneous account this company has persevered with reporting on my credit report. On XXXX XXXX , 2017 this company received a letter from me where I disputed the accuracy of the account they have reported on my credit report and asked that they either provide me with document I signed that makes me liable for the debt or delete the account from my credit report. The company has done neither and in violation of my rights have kept reporting this account as a valid account on my credit report.
Company Response: Closed with explanation
2017-06-08
OH
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: Diversified Consultants is acting as a collection agent for an alleged debt I owe XXXX from XXXX . The amount of the debt includes an amount for equipment which was returned to XXXX but for which XXXX is nevertheless demanding payment. Since XXXX different collections agencies have attempted to collect on this debt. I 've disputed the amount with each and it was ultimately removed from my credit report. In XXXX , XXXX Diversified Consultants again reported the debt to by credit bureau. They also re-aged the debt to appear that it is from XXXX , XXXX , when they apparently received it for collection. I contacted the company and offered to pay the undisputed amount, but also asked that they remove the information from my credit report as it was incorrect. I was transferred to a manager, who told me that it is possible that XXXX received the equipment but also charged me for it because the time frame in their return policy is " very strict ''. She also repeatedly told me that under the FCRA they could not remove the information from my credit report -- '' even if [ I ] p aid the full amount. Even if [ I ] paid {$1000.00} more. The information the company has reported is incorrect in both the date and the amount owed. Further, the company incorrectly stated the law as provided under the FCRA, and used the FCRA to justify continuing to report negative incorrect information.
Company Response: Closed with non-monetary relief
2017-06-08
Penn, PA
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: Multiple times per day, we receive phone calls from Diversified Consultants. They are apparently a debt collection agency, but we have no debts. We 've asked why they are calling us and there is no explanation. There are quite a few different numbers that they come from but as soon as we pick up the phone they hang up the call. We are trying to run a business but tending to these nuisance calls is really beginning to decrease productivity. We 've also missed other important calls while dealing with these. Many times we 've called back the number that calls us and each time we speak to someone and request that we be added to their Do Not Call list. They tell us that we are not on the list of numbers they have to call, but that is obviously a lie. Our phone number is XXXX and it is listed on the state and federal Do Not Call Lists. The last harassing call we received was from XXXX .
Company Response: Closed with explanation
2017-06-07
Lawrenceville, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with non-monetary relief
2017-06-07
Wesley Chapel, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: This collection has been placed on my credit report however, I have no account with this company, nor the company they are saying that I owe. They say I opened an account in XXXX 2017 and currently have an open balance. This is completely false. There is very little detail on my credit report about this and as I do n't have an account with them, I do n't know anything more than what they are posting. According to my credit report it says : Diversified Consultants Opened XXXX XXXX, 2017 ( 3 mos ) Account status Open Type -- Responsibility Individual Remarks Placed for collection Original Creditor Name XXXX XXXX
Company Response: Closed with non-monetary relief
2017-06-07
Warren, RI
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2017-06-07
Discovery Bay, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Complaint: On XXXX XXXX, 2017 I disputed with Diversified Consultant, Inc. 's reporting of a collection account, stating that I owed {$150.00} to XXXX. A digital copy of the letter is attached. <P/>XXXX advised me in tape recordings on XXXX XXXX, 2017 that I do not owe this balance and my account was paid in full. <P/>In XXXXX 2017 I noticed the DCI account still on my credit report, so I called XXXX on the phone. I was advised that my balance was {$97.00}, however they could not email me paperwork showing that balance - I would have to physically go to a XXXX store. I then went into XXXX in XXXX, CA to resolve the matter. I was informed by the representative that I had an outstanding balance of {$97.00}, NOT {$150.00} ( confirming the information given to me via phone ). I immediately paid the bill, even though the service was provided for a new tenant, as I had already moved out of the apartment for that billed service period. At this point I did n't care about losing the money, I just wanted the item off my credit report. I was informed by the manager that DCI would no longer be reporting, as paying the account stopped further collection activity and the information would be removed from my credit report. Attached is supporting documentation indicating my account balance was {$97.00} and a copy of the receipt for payment directly to XXXX. <P/>On XXXX XXXX, 2017 I sent dispute letters to XXXX, XXXX, and XXXX disputing the information that Diversified Consultant is still reporting a {$150.00} balance. Attached is a digital copy of the letter. I sent all firms copies of my account balance stating I owed {$97.00}, not the {$150.00} DCI was reporting. I also sent all firms a copy of my receipt for payment directly to XXXX. <P/>I received a copy of my XXXX credit report ( provided by XXXX, pulled XXXX XXXX, 2017 ) indicating DCI was Paid, and the last payment date was XXXXX 2017. This report was received as a result of the aforementioned dispute. This is absolutely false as I never paid DCI, I paid the original creditor. DCI can not report that they were paid, as no payments were processed or paid to DCI. Attached is a copy of the XXXX report received. <P/>XXXX XXXX and Diversified Consultants are in violation of the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, specifically : FDCPA violations : - 15 USC 1692e ( 8 ) providing false information to credit reporting agencies FCRA violations ; - 15 U.S.C. 1681i duties of furnishers to provide accurate information.
- 15 U.S.C. 1681s-2 - failure to provide accurate information, failure to correct reporting. <P/>Because both firms have not removed this negative information, this matter has been turned over to my attorney for review and legal action is forthcoming in federal court with additional counts as follows : - 15 U.S.C. 1681n Civil liability for willful noncompliance - 15 U.S.C. 1681o Civil liability for negligent noncompliance On XXXX XXXX, 2017 I sent a document to both Diversified Consultant and XXXX informing them of their continued federal violations as shown on the XXXX XXXX, 2017 XXXX report. I also notified both parties that a complaint was filed with the Consumer Financial Protection Bureau. <P/>I authorize CFPD to publish this description so that others may learn from my experience and see how Diversified Consultants, Inc. and XXXX are choosing to violate federal law despite numerous attempts to reconcile the situation out of civil court.
Company Response: Closed with non-monetary relief
2017-06-07
Itasca, IL
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: Hello, I have received multiple phone calls from " Diversified Consultants ''. When inquired about the nature of the call, the lady told me it is a for a personal business matter regarding my wife. I have asked twice now with two different employees to elaborate on what kind of personal business matter. Neither would chose to do so and hang up. One is named XXXX XXXX. The second is named XXXX XXXX. Neither of two is very willing to share any information except implying it may be a debt collection. I do not recall owing any sort of debt. I have searched for the company and found them to be associated with many scams. If a debt is owed, I would like proof. Otherwise I do not want them to call again. Thanks
Company Response: Closed with explanation
2017-06-07
Bountiful, UT
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Closed with explanation
2017-06-06
Discovery Bay, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Complaint: XXXX is the only credit bureau reporting Diversified Consultants Incorporated on my account. I had an outstanding balance with XXXX which I did n't receive notifications about because I moved. The bill amount was actually for the new tenant who moved in, but the larger issue was that this information was reported onto my credit report. <P/>DCI reported various balances, from $ XXXX- {$250.00}, so i disputed their reporting and went into a XXXX store to find out the true outstanding balance. I went into XXXX and was notified the balance was {$150.00}. In XXXX 2017 I paid the amount directly to XXXX in XXXX, CA and was assured the information would be removed from my credit report because my account had NOT been sold to DCI, and the collections portion was recalled because I paid. <P/>I pull my credit report in XXXX, and DCI was still reporting an outstanding collection. I sent DCI a copy of my receipt paid to XXXX, with a print out my account that also shows XXXX balance. A copy of the receipt was also sent to XXXX, XXXX and XXXX. XXXX and XXXX have removed the lines. <P/>My XXXX report states DCI is reporting a XXXX balance, but this information needs to be removed. DCI claims on XXXX that I paid them in XXXX 2017, this is false. DCI is reporting a Paid status, but this is inaccurate because I never paid them, I paid the original creditor directly, and is in direct violation of the Fair Credit Reporting Act.
Company Response: Closed with non-monetary relief
2017-06-06
FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Diversified Consultants be gan reporting a XXXX debt to the consumer credit reporting agencies around XX/XX/XXXX . The debt of {$260.00} was reported as being a delinquent beginning in XX/XX/XXXX . Beside the fact that I owe no debts to XXXX , there has been quite an issue concerning the collection by Diversified. First, I was never given written notification that they were collecting on this debt. My first time hearing of it was when I saw it on my credit report, too late to dispute it before it affected my score. I have reached out to Diversified since, disputing the debt. I have also disputed the debt through the individual credit bureaus to which it is being reported. Diversified has verified to the bureaus that the information is accurate. And to me they sent a bill to prove the legitimacy of the debt. A bill with a total much different from the one they are reporting. The bill theyve sent me is for {$350.00}, while the reported balance is {$260.00}. This is not to say Im claiming that I owe more than what they are reporting, but rather the opposite their own validation documents dont match what theyre reporting to the bureaus. It doesnt seem like this debt collector puts much effort into confirming their own reporting and actions.
Company Response: Closed with explanation
2017-06-06
Arco, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I received a letter from a debt collector Diversified Consultants located at XXXX XXXX XXXX XXXX XXXX XXXX , XXXX , FL XXXX regarding a debt for XXXX XXXX XXXX for {$130.00}. I have not used XXXX XXXX XXXX XXXX . I believe that I have been a victim of identity theft.
Company Response: Closed with explanation
2017-06-06
Hollis Center, ME
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: I have not been contacted by XXXX ( XXXX ), in regards to an email I sent in regards to this matter. I emailed several entites in regards tom this serious matter, including billing the wrong debit card, etc. The last contact was in regards to removing an incorrect email address. I have not heard from XXXX since my attached email.
Company Response: Closed with explanation
2017-06-05
NJ
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I ran a credit report on X/XX/17 and saw I had a collection from Diversified Consultants for {$940.00}. I contacted that debt collector and was given information that there was an unpaid bill under my name for XXXX . I was given an address that the account was under ( XXXX , Illinois ) I informed the Diversified Consultants that I have never lived in Illinois and they informed me to contact XXXX . On the same day, I contacted XXXX and they were unable to verify how the account was opened. I spoke with a woman named XXXX , who informed me to fill out a fraud report on their website and that would begin the investigation. Furthermore, I sent a certified letter to Diversified Consultants, asking for any written evidence that this account was opened in my name. On XX/XX/XXXX I received a letter in the mail from Diversified Consultants stating that the name and address for the debt were verified and was sent a copy of an XXXX bill in the amount of {$1200.00}, addressed to my name, but an address in XXXX , IL. On XX/XX/XXXX , I filed a report with the FTC Identity Theft Center as well as an investigation to be completed through XXXX XXXX and XXXX to remove this fraudulent activity from my credit report. On X/X/17 , I will be filing a police report with my local police.
Company Response: Closed with non-monetary relief
2017-06-05
Anaheim, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I received a call from XXXX ( d iversified consultants inc ) claiming that my account with XXXX XXXX was in collects and I need to pay them today since the now have my debt. I advised them I 've never had XXXX service and they claim it was actually XXXX XXXX which I 've never had either. I asked the man how he could ask for payment from me when he has n't even verified who I am other than asking my name? His explanation was that I gave him my name so I must be that person. I told him either the claim of a collection is false information or your committing fraud by trying to get me to pay you for a fake collection. He then said they would n't call me anymore and hung up on me, but If I owe you money why would n't you just verify the details for me? They clearly knew that I did NOT have a collection and the entire call was a scam to get money. I 've never had a collection in my 18 years of having credit and this was a attempt to illegally collect money
Company Response: Closed with non-monetary relief
2017-06-05
Winton, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: XXXX , XXXX , XXXX , XXXX , none just now looking at my credit report I had identity theft someone been using my social
Company Response: Closed with explanation
2017-06-05
Lawrenceville, GA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I have just checked my credit report and I saw a debt collection from a company I do not owe any money to. They have never sent me any letters. They have not let me verified this debt. There was no communication from the debt collector. I have no contract at all with Diversified Consultants Inc.
Company Response: Closed with explanation
2017-06-05
August F. Haw, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-06-05
TN
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: Years ago I had XXXX . After a year of up and down service, we went the last 6 weeks with no service at all. At one time they even stated that they did n't show us having service. I canceled and went with another p rovider. I returned all equipment as required. They sent a bill for service we did not receive. After numerous calls to XXXX , I finally got a lady who said she saw were the issue was and would take care of it. Next thing I know it 's placed with a collection company. I proved my case to them and they removed it form my credit report, then XXXX sent it to another collection company, I proved my case to them, then it was sent to a 3rd collatio n company! Attached pictures show how XXXX installed our service.
Company Response: Closed with non-monetary relief